ibis London Thurrock M25

Hotels
•
ibis
7.6 (4018 reviews)
Weston Avenue West Thurrock , Grays Thurrock , GB
+44 1708 686000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

7.6
Based on 4018 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
D
Danny • couple • gb
8
Fantastic price and great budget hotel.
2026-10-17 • via Nuitee
D
Dosumu • couple • gb
3
Ok
Pros:

Room standards should improve

Cons:

Too basic with no phone and fridge

2026-10-14 • via Nuitee
D
Donna • extended_group • gb
5
Was ok to sleep
Pros:

Value for money

Cons:

Payed £12 each for breakfast was absolutely terrible

2026-10-14 • via Nuitee
W
Warrilow • family_with_children • gb
7
Pros:

Room was great

Cons:

Bar prices

2026-10-13 • via Nuitee
N
Nidhin • solo_traveller • gb
10
2026-10-12 • via Nuitee
D
Dave • solo_traveller • gb
10
Pros:

Stayed loads of time's. Very easy to get to.

2026-10-12 • via Nuitee
M
Mr Pickford • solo_traveller • gb
9
Pros:

Good size room, tasty quality of food & Drink. Easy to get booked in.

Cons:

lights in the room were a little dull... main light could be a little brighter... possibly update plug sockets with USB ports included...

2026-10-12 • via Nuitee
M
Moreen • family_with_children • gb
7
Short and good
Pros:

Breakfast was good. Even though its on the motorway, it was quiet. COMFY beds

Cons:

There was a fly in my room buzzing around all night and the soap dispenser wasn't working in one of the rooms. If you don't drive there , it's t hard to get around.

2026-10-12 • via Nuitee
A
Adrian • solo_traveller • gb
10
Completely reliable and consistent
Pros:

Great staff, friendly, accomodating, professional and efficient.

Cons:

Nothing

2026-10-11 • via Nuitee
S
Suleyman • couple • gb
1
2026-10-11 • via Nuitee
N
Nigel • couple • gb
10
Great location having travelled from the North on a route to the South coast.
Pros:

The room was clean and well presented, the bathroom was a little out dated with the door being loud to open and close. The staff were very helpful and polite.

Cons:

We used our German registered vehicle with German number plates, so unable to check the vehicle in as the system didn't recognise the number format. The breakfast buffet was OK however cold plates for a hot breakfast was not appreciated.

2026-10-09 • via Nuitee
G
Gwyn • couple • gb
8
2026-10-08 • via Nuitee
S
Sherry • couple • gb
8
Good stay
Pros:

I like the location

Cons:

The hallway was so smelly on the ground floor of the new bldg

2026-10-08 • via Nuitee
C
Carrie • solo_traveller • gb
8
Pros:

Good location
Friendly staff
Clean
Love that they had snacks available to buy

Cons:

Alot of smoking around the entrance door rather than away from the building

2026-10-07 • via Nuitee
Ângelo • extended_group • lu
8
2026-09-18 • via Nuitee
G
Graham • couple • gb
8
2026-09-18 • via Nuitee
B
Brian John • family_with_children • de
8
2026-09-17 • via Nuitee
N
Nifasat • couple • gb
6
2026-09-17 • via Nuitee
I
Ioan • couple • gb
7
2026-09-14 • via Nuitee
K
Kagan • couple • gb
8
2026-09-14 • via Nuitee