ibis London Thurrock M25

Hotels
ibis
7.6 (3851 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb

Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Secured parking
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3851 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
R
Rosalind couple gb
6
convenient
Pros:

Clean

Cons:

I was disappointed that there was only white bread and no oat milk for breakfast.

2026-06-13 via Nuitee
O
Osa Courage couple gb
7
2026-06-13 via Nuitee
B
Bright Eric couple gb
9
2026-06-10 via Nuitee
P
Paul solo_traveller gb
8
2026-06-10 via Nuitee
C
Charles couple gb
1
2026-06-09 via Nuitee
R
Robert solo_traveller gb
7
Pros:

Room

Cons:

Step into toliet. And flush didn't refill quickly

2026-06-09 via Nuitee
C
Clare solo_traveller gb
9
Convenient and comfortable. Very pleasant staff.
Pros:

Very pleasant, efficient, friendly and professional staff. Very clean comfortable room. Breakfast good.
Free parking.

Cons:

M25 quite noisy in spite of double glazing but that is not surprising as it is so close by.

2026-06-09 via Nuitee
J
Jojo couple gb
9
Great!
Pros:

The breakfast , the room was clean

Cons:

The family room was quite tiny. No table in the room so had to put our stuff on the floor

2026-06-07 via Nuitee
J
Julie solo_traveller gb
8
2026-06-07 via Nuitee
D
David solo_traveller gb
8
Good value
Pros:

Location, breakfast, and the room

Cons:

The noise next door with 2 people fighting

2026-06-07 via Nuitee
P
Paul couple gb
10
Pros:

Great location

Cons:

A bit busy

2026-06-07 via Nuitee
T
Tomas solo_traveller gb
8
2026-06-06 via Nuitee
I
Ioan couple gb
10
2026-06-06 via Nuitee
T
Tiegan couple gb
10
Stayed here for one night as we were shopping in lakeside the next day and it was perfect location, room was very clean
Pros:

It was very clean, just what we needed. Bed was very comfortable too

Cons:

Nothing it was all great :)

2026-06-06 via Nuitee
J
Joana couple gb
10
2026-06-06 via Nuitee
J
Joana couple gb
8
2026-06-06 via Nuitee
S
Simon solo_traveller ie
5
Was ok , but a very strong smell from the shower/toilet room. Overwhelmed the entire room
Pros:

Location just off the motorway was great, free parking and it was quiet. The bar/restaurant was comfortable however it was quite small

Cons:

There was an obnoxious smell emanating from the ensuite/toilet all night. It was so strong I couldn't sleep. I wanted to inform the staff at checkout but no one was at the reception desk when I was checking out. If the staff are reading this, it's room 206 I was in. The smell from the toilet/shower room was very overwhelming throughout the night. If I had to stay a second night I would be demanding a room change

2026-06-06 via Nuitee
D
David solo_traveller gb
9
Amazing staff
Pros:

Staff always helpfull

Cons:

Nothing all good

2026-06-05 via Nuitee
D
Debbie couple gb
5
Pros:

Easy check in, friendly staff, was quiet overnight.

Cons:

Room was very small, bed was really uncomfortable and gave me backache.

2026-06-05 via Nuitee
M
Maisha couple gb
8
2026-06-04 via Nuitee