Hotel Metropole Suisse

Hotels
7.7 (2998 reviews)
Piazza Cavour 19 , Como , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Old furniture
Lack of amenities

Categories

Cleanliness
6.6
Several reviews indicated cleanliness issues with old furniture and dusty areas.
Service
8.57
Service was positively noted by many guests, highlighting attentive staff.
Location
10
Location received high praise as being central and with beautiful views.
Room Quality
6.56
Room quality was frequently criticized for being outdated and not matching website images.
Amenities
5.59
Lack of basic amenities like an iron, coffee maker, and issues with hot water reported.
Value for Money
7.55
Value perceived as fluctuating due to positive location but negative amenities.
Food and Beverage
8.1
Breakfast quality was mixed, with both positive and average ratings.
Overall Experience
8.6
Overall experience was moderately good, with strong location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:54

Property Description

Luxurious Harbour-Side Hotel on Lake Como

Breathtaking Views and Classic Design
Indulge in the stunning views of Lake Como and the Alps from our harbour-side location. The air-conditioned rooms at Hotel Metropole Suisse offer a classic design with wood furniture and picturesque paintings. Enjoy modern amenities like a minibar and a TV with satellite channels, with some rooms overlooking the serene Lake Como.

Culinary Delights and Relaxation
Start your day with a delightful continental buffet breakfast and savor evening meals at the Imbarcadero Restaurant, known for its local specialties and fresh fish. With the dining hall and terrace offering exceptional dining settings, your culinary experience is sure to be memorable. After exploring Como, unwind at the wine bar or pamper yourself in the hotel’s sauna.

Book now to experience the perfect blend of luxury, comfort, and culinary delights at Hotel Metropole Suisse.

Important information:

When booking the half-board service, please note that beverages are not included with the meal. You must specify in the comments box if you wish to book the half-board option, also for the guest staying in the extra bed.

When booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2998 reviews
Cleanliness: 6.6
Service: 8.57
Location: 10
Room Quality: 6.56
Amenities: 5.59
Value for Money: 7.55
Food and Beverage: 8.1
Overall Experience: 8.6
L
Lavinia couple ch
5
Preis-Leistung passt nicht. Art und Weise zeigt, sie haben es wohl nicht nötig, um sich zu bemühen.
Pros:

Die Lage des Hotels ist top.
Da es leider in einer Einbahnstrasse liegt, ist die Zufahrt sehr Mühsam und nur auf Umwegen durch die Stadt zu erreichen.

Cons:

Die Ausstattung. Das Bett war unbequem und knarrte. Bei jeder Bewegung dachte man, es fällt gleich auseinander. Für ein 4-Stern Hotel recht günstige Ausstattung. Parkplätze waren auch nur wenige vorhanden, für solch ein grosses Hotel. Nicht mal Platz für 2 Motorräder. Sie empfahlen ein öffentliches Parkhaus, gute 5 Gehminuten vom Hotel entfernt.

2026-07-04 via Nuitee
S
Simone couple au
10
2026-07-04 via Nuitee
Y
Yvonne couple au
9
Great location , the staff very helpful and clean,overall we enjoyed our time at your hotel
Pros:

The location

Cons:

Very small lift

2026-07-03 via Nuitee
P
Penke family_with_children us
9
Great stay!
Pros:

The location was excellent, the upgrade to a suite was a nice surprise

Cons:

The air conditioning wasn’t great

2026-07-03 via Nuitee
M
Matt solo_traveller au
8
Pros:

Location cannot be beaten.

Cons:

Talk about a room with a view!

2026-07-02 via Nuitee
C
Constantin couple ro
10
2026-07-02 via Nuitee
Z
zaid Leyas couple tr
8
2026-07-01 via Nuitee
P
Pat couple us
9
Pros:

Great location and outstanding staff. W3 loved the blond lady at the front desk; I wish we knew her name.

Cons:

The problem is the bathroom configuration. There is no sheet or hook in the shower. You must put your soap on the floor of the shower. There is no place to put shampoo or cream rinse. And there are no hooks to hang anything. I suggest you have a few employees stay in the rooms and figure out a useful bathroom configuration, especially the shower.

2026-06-30 via Nuitee
P
Patrick solo_traveller fr
7
2026-06-30 via Nuitee
G
Gregory solo_traveller au
9
Excellent hotel right in Lake Como
Pros:

Great location in centre of Como and just across from the lake. Large comfortable room with good bathroom facilities and lake view.

Cons:

When we ordered Aperol Spritz at the bar didn’t get any chips like we did in a pre- Covid visit to the bar. I know! A first world problem but we did comment on it.

2026-06-30 via Nuitee
M
Marcus couple gb
9
Great water front location, attentive staff, lots of must-see attractions.
Pros:

With stayed in a large roomy suite, which overlooked the Marina and waterfront at Lake Como with the mountains as a backdrop. Hotel staff were really helpful and charming. The hotel's location has easy access to many of the local sites - Domo Cathedral (Duomo di Como), The old town ( Centro Storico) and Brunate village high in the mountains behind Como via the unique funicular taking you to great views. Boat trips onto the lake for an hour or the day are 5 minutes walk from the hotel. The Hotel has a good Resturant and bar, or you can explore with lots of places to eat (including an ice cream shop right next door which is obviously a local favourite). A great four days.

Cons:

Nothing

2026-06-30 via Nuitee
A
Alon couple il
1
It was like I took a time travel back to an extremely old hotel with uncomfortable bed and a bad shower! Me and my wife
2026-06-30 via Nuitee
R
Ritianne couple mt
9
2026-06-30 via Nuitee
L
Lesley family_with_children us
8
Great view, decent restaurant and friendly staff but we were hot during the night
Pros:

An amazing view!! The room was too warm during the night even though there was a heat wave it could have been cooler!

Cons:

Not cool enough

2026-06-29 via Nuitee
G
Gunnar solo_traveller se
9
2026-06-29 via Nuitee
B
Brian couple us
8
2026-06-29 via Nuitee
D
Duncan couple gb
9
2026-06-29 via Nuitee
T
Taufiqur family_with_children ch
7
2026-06-28 via Nuitee
A
Airton couple br
8
2026-06-28 via Nuitee
P
Prudencio solo_traveller ca
10
Few improvements perhaps ☺️
Pros:

Accessibility to everything.

Cons:

1. The step to take at the room entry.
2. The shower which may need improvement due to the splashes of water around.

2026-06-28 via Nuitee