Mercure Hotel Koblenz

Hotels
Mercure
7.8 (3319 reviews)
Julius-Wegeler-Strasse 6 , Koblenz , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Spacious rooms
Great location
Cons:
Unfriendly bar service
High parking prices
Limited bar and restaurant availability

Categories

Cleanliness
8.16
Overall cleanliness is rated well with rooms being described as very clean.
Service
7.63
Service was a mixed experience, with friendly staff but some unresponsive behavior noted.
Location
8.67
Location is highly rated, with convenient access to central attractions.
Room Quality
7.62
Rooms are described as spacious and modern, but some guests noted the bathrooms were small.
Amenities
7.65
Amenities received average reviews, with some disappointment regarding the hotel's bar and restaurant availability.
Value for Money
7.11
Value for money was perceived as low for the pricing, particularly concerning breakfast costs.
Food and Beverage
7.66
Breakfast received positive feedback but some guests expected more variety for the price.
Overall Experience
7.93
Despite minor issues, guests expressed a generally positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:55

Property Description

Riverside Luxury and Convenience

Riverside Gym and Terrace: Stay fit with our 24-hour gym and enjoy the picturesque riverside terrace.

Delightful Dining Experience: Indulge in regional specialties and international cuisine at Finesse restaurant or unwind at the Riverside bar.

Prime Location: Adjacent to Rhein-Mosel-Halle and Kurfürstliches Schloss, our hotel offers easy access to transportation with a bus stop just 200 meters away.

Experience the perfect blend of comfort and sophistication at Mercure Hotel Koblenz. Book now for an unforgettable stay!

Important information:

Due to the current situation (worldwide energy crisis), the sauna and the wellness area are closed.

Please note that renovations will take place starting from the 27.11.2023. The renovation work will be done from 9:30 until 17:00 and some rooms may be affected by noise.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 13 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 3319 reviews
Cleanliness: 8.16
Service: 7.63
Location: 8.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.93
U
Ulf couple de
9
Innenstadtnah gelegenes, gutes Hotel. Freundliches Personal und gutes Frühstücksbuffet
Pros:

Kostenlos nachfüllbare Wasserflaschen in der Lobby

Cons:

Die Qualität des Kaffees beim Frühstück könnte besser sein

2026-07-04 via Nuitee
M
martin extended_group gb
8
Would definitely stay again if visiting Koblenz
Pros:

Great hotel, great location & friend helpful staff

2026-07-04 via Nuitee
M
Marietta extended_group de
10
2026-07-04 via Nuitee
O
Omer solo_traveller be
8
2026-07-03 via Nuitee
T
Trine solo_traveller dk
9
2026-07-03 via Nuitee
S
Sven solo_traveller lu
8
2026-07-03 via Nuitee
V
Valentina couple de
7
2026-07-02 via Nuitee
E
Ehmann Jürgen solo_traveller de
3
Das Hotel hat mich enttäuscht, würde ich nicht weiterempfehlen.
Pros:

Frühstück war gut und mit reichlich Auswahl. Die Zimmer sind ausreichend groß. Parkplätze sind günstig und stehen in der Tiefgarage des Hotels ausreichend zur Verfügung.

Cons:

In den Zimmer und insbesondere im Bad hat es sehr unangenehm gerochen. Vermutlich kamen die Gerüche aus den Abflüssen. Daher hatte ich das Zimmer vom 2.OG in das 4.OG getauscht. Im zweiten Zimmer war es aber auch nicht wirklich besser.
Man hat das Abwasser jeder Klospülung und Dusche aus den oberen Stockwerken durch die Rohre rauschen hören. Das ist sehr unangenehm wenn man im Bett liegt und eigentlich noch schlafen will.
Die Klimaanlage hat zwar geblasen aber nicht wirklich gekühlt.
Insgesamt gesehen ist das Haus schon sehr in die Jahre gekommen.

2026-07-02 via Nuitee
C
Christopher extended_group gb
4
Disappointing standard for a Mercury hotel.
Pros:

Motorcycle parking in good visible area.

Cons:

No room service the 2 nights we stopped.
No milk for coffee in the room.

2026-07-02 via Nuitee
S
Sebastian couple de
9
Angenehmer Aufenthalt in Koblenz
Pros:

Sehr gutes Frühstück, Klimaanlage, nettes Personal und schnelles Internet

Cons:

Höhe der Tiefgarage ist 1,90m

2026-06-30 via Nuitee
A
alain solo_traveller fr
9
Pros:

Chambre climatisée, literie de grande qualité, frigo, boissons à disposition.

Cons:

Tout était parfait

2026-06-29 via Nuitee
I
I.L. couple nl
7
Een verkoeling bij zeer warm weer met hoge temperaturen.
Pros:

Airco een verademing bij 40 graden buitentemperatuur.
Goede bedden.

Cons:

Hoewel de badkamer schoon was, toiletpot bruine verkleuringen wat niet fris oogt.
Door drukte aan de receptie was het erg rommelig met in en uitchecken.

2026-06-29 via Nuitee
F
F.A. solo_traveller nl
7
Pros:

Dat je in de bar kon dineren, er was geen restaurant
Het uitzicht over de rijn was geweldig
Auto kon in de parkeergarage onder het hotel.

Cons:

De airconditioning was onvoldoende en kun je niet regelen.

2026-06-29 via Nuitee
M
Mobieri family_with_children de
9
Pros:

Die Zimmer sind groß , gemütlich und gut ausgestattet.

Cons:

Das Frühstück ist gut aber teuer.

2026-06-29 via Nuitee
J
Jens - Peter family_with_children de
8
2026-06-29 via Nuitee
D
David couple gb
10
Pros:

Staff very helpful & polite.
Availabilty of water on tap. Option to purchase snacks, hot/cold drinks including cocktails. Tea/coffee making facilitues in the room. Lovely touch giving hand fan which was very welcomed in the excessive heat.

2026-06-28 via Nuitee
P
Petra couple de
4
Klimaanlage im Zimmer eine Katastrophe, sonst alles ok.
Cons:

Die Klimaanlage in unserem Zimmer funktionierte nicht. Der Lüfter ging zwar, aber letztlich hat sie auch höchster Stufe nicht gekült.

2026-06-28 via Nuitee
M
Marc extended_group de
8
2026-06-28 via Nuitee
B
Bernd solo_traveller de
8
2026-06-27 via Nuitee
P
Peter solo_traveller at
8
2026-06-27 via Nuitee