Mercure Hotel Koblenz

Hotels
•
Mercure
7.8 (3508 reviews)
Julius-Wegeler-Strasse 6 , Koblenz , DE
+49 261 1360

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Central location / close to Rhine and old town
Friendly and helpful staff
Convenient hotel parking
Spacious rooms / comfortable for city trips
Some positive breakfast experiences (selection, vegan/lactose-free options)
River view from some rooms
Cons:
Cleanliness concerns (hair in shower, dirty glasses, unmade beds, limited housekeeping)
Inconsistent breakfast quality and high price for some guests
Noise / construction and intermittent water noise at night
Old facilities: leaking sink, dated toilets, unsupportive pillows, beds too soft
Poor soundproofing
Language barrier / unfriendly reception during some check-ins
No daily housekeeping for some bookings

Categories

Cleanliness
6.2
Multiple reviews report cleanliness issues: hair in the shower, dirty glasses, poorly cleaned toilets, guests reporting beds not being made and towels only on request — overall below expectations.
Service
8.4
Generally praised — several mentions of extremely friendly and helpful staff and prompt problem resolution; isolated issues with an unfriendly or non-communicative receptionist and language barriers at check-in.
Location
9.2
Consistently positive: central location, next to the Rhine and close to the old town; many guests call it ideal for a city trip despite some local construction/route diversions.
Room Quality
7
Mixed: rooms described as spacious and comfortable by some, but others note old facilities, unsupportive pillows, very soft beds, leaks and dated sanitary fittings.
Amenities
7.6
Parking and practical facilities are appreciated (convenient hotel parking); some issues reported (coffee machine failure was fixed). No major on-site amenity highlights beyond parking.
Value for Money
7.6
Mixed perceptions: several guests find price/quality acceptable, but breakfast price and perceived poor value (one citing €26 as excessive) lower perceived value for some.
Food and Beverage
7
Breakfast opinions vary widely: some praise selection and availability of vegan/lactose-free options and good breakfast, others report repetitive buffet, diluted juices and modest quality — inconsistent.
Overall Experience
9.4
Many guests report an enjoyable stay and recommend the hotel (good location, friendly staff, comfortable parking), outweighing single-issue stays; overall sentiment leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Riverside Luxury and Convenience

Riverside Gym and Terrace: Stay fit with our 24-hour gym and enjoy the picturesque riverside terrace.

Delightful Dining Experience: Indulge in regional specialties and international cuisine at Finesse restaurant or unwind at the Riverside bar.

Prime Location: Adjacent to Rhein-Mosel-Halle and Kurfürstliches Schloss, our hotel offers easy access to transportation with a bus stop just 200 meters away.

Experience the perfect blend of comfort and sophistication at Mercure Hotel Koblenz. Book now for an unforgettable stay!

Important information:

Due to the current situation (worldwide energy crisis), the sauna and the wellness area are closed.

Please note that renovations will take place starting from the 27.11.2023. The renovation work will be done from 9:30 until 17:00 and some rooms may be affected by noise.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.8
Based on 3508 reviews
Cleanliness: 6.2
Service: 8.4
Location: 9.2
Room Quality: 7
Amenities: 7.6
Value for Money: 7.6
Food and Beverage: 7
Overall Experience: 9.4
I
Isabell • solo_traveller • de
8
2026-10-31 • via Nuitee
D
Denise • family_with_children • de
9
2026-10-31 • via Nuitee
H
Heike • family_with_children • de
10
Pros:

Alles

2026-10-30 • via Nuitee
L
Lutz • couple • de
9
Optimal für Städtetrip
Pros:

Die Lage für unsere geplante Reise war optimal.

Cons:

Das Frühstück ist gut aber auch nicht flexibel, eine Woche das gleiche Büfett?

2026-10-30 • via Nuitee
H
Heike • family_with_children • de
9
Pros:

Alles

2026-10-30 • via Nuitee
A
Anita • family_with_children • be
9
Pros:

Locatie. Het hotel is goed gelegen

Cons:

Dat het zo veranderd is tegenover een paar jaar terug, bv. Je krijgt geen handdoeken meer alleen als je ze vraagt, de bedden worden niet meer opgemaakt. Ze moeten echt niet kuisen maar bedden opmaken, lavabo en douche proper maken is toch het minste. Dit zijn de bezuinigingen, maar dat maakt het hotel niet beter. Daarentegen de prijs wel

2026-10-30 • via Nuitee
G
Günter Willi • family_with_children • de
8
2026-10-29 • via Nuitee
N
Natalie • couple • de
8
2026-10-28 • via Nuitee
T
Tamas • solo_traveller • hu
9
Pros:

Aussicht zum Fluss neben die Altstadt

Cons:

Frühstuck war geschmacklose, verdünnter Orangesaft wie wasser 🫤

2026-10-27 • via Nuitee
G
Gerrit • couple • nl
7
2026-10-27 • via Nuitee
Y
Yuliya • family_with_children • de
8
2026-10-27 • via Nuitee
R
Rita • family_with_children • nl
7
2026-10-27 • via Nuitee
G
Ginnheim • couple • de
7
Einmal langt
Cons:

Das Frühstück für 26€ war eine Zumutung.
Auswahl bescheiden. Qualität mässig

2026-10-26 • via Nuitee
T
Tamas • couple • hu
9
2026-10-26 • via Nuitee
E
Elvi • family_with_children • de
8
2026-10-26 • via Nuitee
A
Anja • extended_group • de
8
Es war ein schöner Aufenthalt!
Pros:

Das Bad bedarf im Bereich der sanitären Anlagen einer Erneuerung. Das Frühstück und Personal war klasse. Es gab laktosefreie und vegane Produkte. Die Lage ist normalerweise gut, jetzt sind in Richtung der Altstadt baustellenbedingte Fußgänger-Umleitungen erforderlich.

Cons:

S.o.

2026-10-26 • via Nuitee
S
Stephen • family_with_children • gb
8
2026-10-26 • via Nuitee
D
Desiree • couple • de
6
War ganz okay.
Pros:

Personal war sehr nett und es gab kostenloses Wasser zum auffüllen!

Cons:

Zimmer leider nicht sehr sauber. Haare in der Dusche, Gläser sehr schmutzig zum
Trinken.
Baustelle vor dem Hotel.

2026-10-25 • via Nuitee
A
Andrew Chor Ren • extended_group • gb
4
Pros:

Hotel parking

Cons:

Toilet sink was leaking, pillows were extremely unsupportive, soundproofing is close to non existent. Overall a very old hotel and you definitely can tell

2026-10-24 • via Nuitee
J
juan manuel • couple • es
8
Hotel muy cómodo para estar de paso
Pros:

Las instalaciones generales del Hotel. El Parking es muy cómodo y el personal muy atento

Cons:

No hacen la habitación diariamente

2026-10-24 • via Nuitee