Microtel Inn & Suites by Wyndham Raleigh

Hotels
•
Microtel Inns & Suites
6.3 (1314 reviews)
1209 Plainview Drive , Raleigh , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Comfortable bed and working A/C in rooms
Convenient location near highway and amphitheater
Front door security/locked entry and lit parking
Some staff members were helpful or friendly
Affordable/budget option for a short stay
Cons:
Dirty common areas and bathroom issues (brown residue, dirty carpets)
Rude or unfriendly staff reported by several guests
Unsafe-feeling neighborhood with loitering and drug activity
Poor continental breakfast and limited food options
Advertised amenities missing (no fitness center)
Room maintenance problems (locks, TV, toilet flush, hair dryer)
Occasional sightings of roaches
Restrictive/no-visitor policy and inconsistent communication

Categories

Cleanliness
4.5
Multiple reviews mention dirty common areas and bathrooms (dirty hallway carpet, brown residue in toilets), occasional roaches and generally not well maintained.
Service
7.8
Mixed reports: several guests described staff as unfriendly or disrespectful at check-in, but others noted helpful/pleasant staff and an active security guard; overall service is inconsistent but there are positive interactions.
Location
8
Convenient location (near highway, close to town and Walnut Creek Amphitheater) and well-lit parking; however several guests felt the surrounding area was unsafe with loitering and drug activity.
Room Quality
6.8
Rooms had strengths (comfortable bed, working A/C) but also issues (doors/locks not secure for some rooms, TV volume problems, toilets not flushing properly, occasional odors and missing toiletries).
Amenities
5
Essential in-room amenities (A/C) present, but advertised amenities were missing (no fitness center), and breakfast offering was minimal; overall limited amenities for the price.
Value for Money
7
Guests noted this is a budget property and some felt the price matched expectations for a roof-over-head option; others felt misled by missing advertised amenities.
Food and Beverage
3.5
Consistently poor continental breakfast reported (very limited items, no toaster, low quality) and restrictions on taking items to rooms.
Overall Experience
7.8
Overall mixed but lean acceptable for budget emergency stays: some guests appreciated location, locked entry and a comfortable bed, while many cited cleanliness, safety and service problems that made the stay unpleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:02

Property Description

Convenient Location
Situated just off Interstate 440, Microtel Inn & Suites by Wyndham Raleigh is a short 10-minute drive from Central Raleigh, offering easy access to the city's attractions.

Modern Amenities
Each guest room is equipped with Cable TV featuring HBO, free Wi-Fi, and tea/coffee-making facilities. Non-smoking rooms ensure a comfortable stay for all guests.

On-Site Facilities
Enjoy the convenience of an on-site fitness center, daily continental breakfast, and a business center with fax and photocopying services. Vending machines are also available for a quick snack.

Experience comfort and convenience at Microtel Inn & Suites by Wyndham Raleigh, just minutes away from Wake Medical Hospital and the North Carolina State Capital Building. Book your stay now!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

6.3
Based on 1314 reviews
Cleanliness: 4.5
Service: 7.8
Location: 8
Room Quality: 6.8
Amenities: 5
Value for Money: 7
Food and Beverage: 3.5
Overall Experience: 7.8
J
Jessica • couple • us
1
2026-09-14 • via Nuitee
N
Nnamdi Brendan • solo_traveller • us
8
It was fine
Pros:

The location was to my desire

Cons:

The footage camera couldn't capture everything thing. Someone picked up my delivery.

I had two deliveries. The camera only captured when the first delivery was brought but didn't capture when the second delivery was brought.

The first delivery was taken away by someone before the second delivery was brought.

The camera went forward to capture when I picked the second delivery but the first delivery was not among the things I packed.

As I went to receptionist after playing the video and we were deliberating on it, luckily the person that picked the first delivery mistakenly was passing by and over heard the receptionist and I talking about it and he opened up and asked me to follow him to his car and he gave me the missing delivery.

I was happy but the management needs to set the camera in a way that it captures everything thing that goes on all day long within the front desk and other places cameras are placed.

2026-09-11 • via Nuitee
R
Rolanda • couple • us
2
Pros:

Breakfast was cold

Cons:

The location and people standing around outside

2026-09-10 • via Nuitee
R
Rickey • solo_traveller • us
1
Very poor facility needs to be shut down
Pros:

Nothing

Cons:

Everything the staff was not nice and you've got a supposable security guard standing outside taking up handicap spots and smoking pot with the Riff Raff around there and the people that you check in with have an attitude all the time and don't want to accommodate you when you specifically ask for something you don't get it

2026-09-08 • via Nuitee
N
Nury • family_with_children • us
1
I would never recommend this property for anyone visiting North Carolina for the first time.
Pros:

Nothing. Horrible experience upon trying to check-in with reception. Bad attitude, not helpful.

Cons:

I didn’t feel safe in the property. The person in reception told me we couldn’t get a first level room because only homeless stayed in that level. Not to complain if I found something wrong with the room I was given. I decided to not stay and walked away having to rebook a new hotel.

2026-09-07 • via Nuitee
J
Jakiyah • couple • us
7
2026-09-07 • via Nuitee
I
Irene • family_with_children • us
5
2026-09-06 • via Nuitee
M
Miles Addis • solo_traveller • us
8
Pros:

Close to bus stop.
Fast food places nearby
Price was good

2026-09-03 • via Nuitee
E
Erasto • solo_traveller • us
1
2026-09-02 • via Nuitee
K
Kele • couple • us
8
2026-09-01 • via Nuitee
C
Conor • solo_traveller • us
2
2026-08-29 • via Nuitee
E
Eve • solo_traveller • us
1
DO NOT STAY HERE
2026-08-28 • via Nuitee
S
sharp • solo_traveller • us
9
In all the stay was wonderful the staff was very nice the breakfast was nice and everything stayed clean I like that I c
Pros:

Very nice and clean

Cons:

Just location because there was lots of stuff going on outside

2026-08-28 • via Nuitee
A
Andrea • couple • us
10
2026-08-25 • via Nuitee
P
PAUL • solo_traveller • us
6
Pros:

Nothing. In a bad part of town. Owners were rude. No welcome at all. Breakfast had bread but no toaster🤦. Carpets were dirty, walls stained.
A poor property all round.

2026-08-25 • via Nuitee
X
Xenia • solo_traveller • us
8
2026-08-24 • via Nuitee
B
Benjamin • solo_traveller • us
1
DON'T DO IT!!
Pros:

I didn't like a single thing about this place. It was terrible

Cons:

🚩🚩🚩 Drug dealers and prostitution in the parking lot. The room was dirty. The sheets didn't look changed. The walls and curtains have never been cleaned. The hallway to the rooms is absolutely disgusting. There was a transient sleeping in the parking lot. An ambulance picked up someone that overdosed. Unless you are a heroin/fentanyl addict or are looking for a lady of the night, this is not the place.

2026-08-23 • via Nuitee
P
Perry • solo_traveller • us
8
Pros:

How clean the room was .. staff was friendly

Cons:

I had to carry all my luggage upstairs..No elevator to top floor.
Facility had people selling drugs outside my room window on the property 🥺

2026-08-18 • via Nuitee
M
Michael • solo_traveller • us
5
It was comfy but you better lock your vehicle !
Pros:

It was clean and comfortable great ac

Cons:

The people in and out of hotel were seedy and it was not a safe space for families

2026-08-17 • via Nuitee
S
Sam • solo_traveller • us
1
2026-08-15 • via Nuitee