Four Points by Sheraton St. Catharines Niagara Suites

Hotels
•
Four Points by Sheraton
8 (771 reviews)
3530 Schmon Parkway , Thorold , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Spacious accommodations
Good food quality
Cons:
Worn out room items
Cold service at times
Unexpected charges for parking

Categories

Cleanliness
7.39
Several comments about cleanliness being good, but noted issues with worn out items in rooms.
Service
8.36
Generally positive with some feedback on staff being cold; overall standard for hotel chain.
Location
8.4
Quiet and convenient, though some comments about being a far walk from certain amenities.
Room Quality
7.35
Some rooms were spacious but others were noted to be worn out with several issues.
Amenities
8.38
Complimentary features such as microwave, fridge, and coffee maker were appreciated.
Value for Money
7.84
Fair pricing with some surprise charges like parking.
Food and Beverage
8.39
Positive feedback on breakfast and dinner quality; some comments on extra charges.
Overall Experience
7.86
Mixed sentiments overall, but many guests expressed positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:34

Property Description

Luxurious Accommodations
Experience the comfort and luxury of spacious guest suites at Four Points by Sheraton St. Catharines Niagara Suites. Each suite is designed to make you feel right at home, with modern amenities and elegant decor.

Prime Location
Located in the heart of the vibrant Niagara Region, our hotel offers easy access to internationally acclaimed wineries, festivals, theaters, casinos, and historic sites. Whether you're a wine enthusiast, a history buff, or a leisure traveler, there is something for everyone to enjoy near our property.

Award-Winning Service
Indulge in our award-winning guest service that goes above and beyond to ensure your stay is memorable. From personalized recommendations to attentive staff, we strive to make your experience at St. Catharines Niagara Suites exceptional.

Book your stay now at Four Points by Sheraton St. Catharines Niagara Suites and make the most of your visit to the Niagara Region.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 771 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
S
Sylvia • couple • de
1
Unverschämtheit für solch einen hohen Preis.
Pros:

Die Lage ist ok. Das ist aber auch das Einzige.

Cons:

Dreckig, alt, abgewohnt. Man macht sich noch nicht mal die Mühe Bettwäsche über das Bettzeug zu ziehen. Absolut ekelhaft. Wurde leider auch nicht trotz Nachfrage erledigt.

2026-05-26 • via Nuitee
S
Susan • couple • ca
6
No power when we arrived, took number to call us but didn’t call till well after power restored. No linens for pull out
Pros:

Hotel was clean

Cons:

Not a lot near by

2026-05-19 • via Nuitee
T
Tabitha • couple • ca
10
2026-05-16 • via Nuitee
A
Annie • solo_traveller • ca
8
2026-04-28 • via Nuitee
L
Lisa • solo_traveller • ca
8
Pros:

The location is perfect for visits to the Brock campus.

Cons:

There is so much space in the room- much of it wasted - the bathroom space could be so much bigger.

2026-04-22 • via Nuitee
M
Melissa • solo_traveller • ca
10
Pros:

Staff were friendly and accommodating, rooms were spacious and perfect for a family to have space to enjoy time together in the room.

Cons:

Can't think of anything

2026-04-22 • via Nuitee
S
sandyamos • Family • San Francisco, California
10
Amazing and Friendly Service
Pros:

We arrived at this hotel for our nephews wedding which was steps away at City Hall. Donovan welcomed us with open arms. He provided with an upgrade to a King suite. He arranged for the newlywed couple to have an excited on their special day. His kindness made the entire occasion so special

2026-04-14 • via Tripadvisor
O
OnAir611366 • Family
10
Great spot
Pros:

Great place to go with families. Had a great time. Reasonable price and would recommend

2026-04-09 • via Tripadvisor
A
Anthony • couple • ca
9
Always a good nights sleep
Pros:

Very good breakfast - well worthwhile booking in advance. We have stayed in this hotel many times before and it is always a good nights sleep - the suites are very spacious.

Cons:

We have stayed here many times before but this time we had a very small bathroom which was difficult since I am disabled.

2026-04-09 • via Nuitee
N
Naomi • couple • ca
8
Pros:

Was very clean and the staff was very friendly

Cons:

The pillows were old and flat.

2026-04-08 • via Nuitee
H
Harrisson • solo_traveller • ca
8
I came for business and enjoyed being so close to where I was working. Staff was friendly - would definitely stay again.
Pros:

Property was nice, clean, and staff was friendly. I thought it was really nice of them to have upgraded my room complimentarily.

Cons:

Bit of blood stain on the pillow case (it happens) and pool area could use an upgrade (better lighting, air circulation, and fresh coat of paint).

2026-04-08 • via Nuitee
S
Sophia • family_with_children • us
10
Pros:

Staff was kind and accommodating. Rooms were clean and spacious.

2026-03-31 • via Nuitee
A
Angelia • family_with_children • us
8
Pros:

The size of the suite.

Cons:

Could have better sheets and blanket for the pull out sofa bed. Felt scratchy and old.

2026-03-27 • via Nuitee
L
Lesley • couple • ca
8
Excellent
Pros:

Very close to the university

Cons:

Clean, comfortable and close to amenities and Brock

2026-03-24 • via Nuitee
A
Asmaa • family_with_children • ca
10
2026-03-22 • via Nuitee
C
Cristbal • family_with_children • ca
10
Pros:

Big , spacious suite, comfortable beds , good location to visit Brock University, fast food around and very clean.

2026-03-20 • via Nuitee
J
JsonJens • Solo travel
2
Scamming guests for parking - Marriott has no standards anymore
Pros:

Scamming for parking in an empty lot in the middle of the suburbs. Can’t we make dishonesty and fraud illegal again?

2026-03-18 • via Tripadvisor
A
Angelia • family_with_children • us
8
Pros:

The suite with separate lounging area and the bedroom.

Cons:

The pool was small and not what was expected.

2026-03-18 • via Nuitee
R
Richard Chong • family_with_children • ca
8
Pros:

Upgrading

Cons:

Breakfast not included

2026-03-13 • via Nuitee
V
Valerie • couple • ca
9
Lovely and will return
Pros:

Friendly staff

Cons:

Outdated

2026-03-08 • via Nuitee