Protea Hotel by Marriott Johannesburg Balalaika Sandton

Hotels
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Protea Hotels by Marriott
8.4 (2241 reviews)
Maude Street, Sandton , Johannesburg , za
+27 11 322 5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow check-in process

Categories

Cleanliness
7.61
Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.
Service
9.08
Reviews highlight friendly and professional staff, with specific praise for the concierge team.
Location
9.12
Location praised for being safe, central, and quiet with easy access to the mall.
Room Quality
8.07
Rooms described as clean and comfortable, although some noted maintenance issues.
Amenities
8.1
Garden and shuttle service are praised, but some amenities need improvement.
Value for Money
8.06
Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.
Food and Beverage
8.61
Breakfast received favorable reviews, although there were minor complaints about specific food items.
Overall Experience
8.58
Most reviews reflect a very positive overall experience with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:06

Property Description

Stylish Accommodation and Serene Surroundings
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a tranquil stay in the heart of Sandton. With 2 swimming pools nestled in lush gardens, 2 gourmet restaurants, and a modern fitness centre, guests can unwind in style.

Convenient Amenities and Services
Enjoy a complimentary luxury shuttle service to Sandton City & Nelson Mandela Square, with easy access to O.R Tambo International Airport. The elegantly decorated guest rooms feature modern amenities including air conditioning, satellite TV, and private bathrooms with complimentary toiletries.

Dining and Entertainment
Indulge in a delicious breakfast at The Conservatory Restaurant or savor prime cuts of South African beef at The Bull Run. With various bars and lounges on-site, including The Heritage Lords Bar and "Coffee on Twenty," guests can relax and socialize in style.

Ready to experience luxury and convenience in Sandton? Book your stay at Protea Hotel Balalaika Sandton today!

Important information:

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a free luxury shuttle service to and from Sandton City, Nelson Mandela Square and Gautrain, which has a direct link to O.R Tambo International Airport, 12 mi away.

Please note that guests will be charged for 1 night in advance upon check-in.

Please note that the credit card used to book the accommodations will need to be presented upon check-in, as well as identification in the form of an ID book or passport.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Location

Guest Reviews

8.4
Based on 2241 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
P
paolo • couple • it
7
2026-08-15 • via Nuitee
C
Chetty • solo_traveller • za
6
2026-08-15 • via Nuitee
P
paolo • family_with_children • it
6
2026-08-14 • via Nuitee
竹华 • family_with_children • zw
9
Pros:

地理位置非常好，餐厅的菜也非常惊艳。

2026-08-13 • via Nuitee
T
tafirenyika • couple • zw
10
l was blown away
Pros:

It was by far the best breakfast l have ever had

Cons:

Nothing

2026-08-12 • via Nuitee
G
Galaletsang • solo_traveller • za
9
2026-08-11 • via Nuitee
P
Paul • solo_traveller • za
7
2026-08-10 • via Nuitee
J
Jan • solo_traveller • za
10
Bella loves Belalaika
Pros:

Spesial shout out to Kabelo at breakfast! He was excellent!

Cons:

N/A

2026-08-09 • via Nuitee
K
Kiyoshi • solo_traveller • jp
7
良かった
Pros:

緑が多く環境が素晴らしい。スタッフも良かった。

Cons:

テレビのリモコンや電灯が故障

2026-08-09 • via Nuitee
M
Max • extended_group • za
5
Pros:

I love the location, I really enjoy the bull run steakhouse and access to planet fitness… it’s the main reason why I stay there!

Cons:

The rooms are just so basic and the noise transfer from room to room has always been a problem. I really feel they could fix this!

2026-08-06 • via Nuitee
T
Tapiwa • couple • bw
8
2026-08-04 • via Nuitee
B
Brian • solo_traveller • za
10
2026-08-04 • via Nuitee
P
Pieter • couple • ae
6
Very friendly and helpful staff, room needs an upgrade .
Pros:

PEOPLE WERE VERY FRIENDLY AND HELPFUL .

Cons:

Shower was leaking .
Bathroom floor was wet and a huge risk to fall on tiles.
Should have moved us to an upgrade room.
Hotel should be refurbish .

2026-08-03 • via Nuitee
Y
Yogesh • couple • tz
10
2026-08-03 • via Nuitee
L
Liesel • couple • za
10
2026-08-02 • via Nuitee
G
Glen • solo_traveller • zm
7
2026-07-23 • via Nuitee
G
Glen • solo_traveller • zm
7
2026-07-23 • via Nuitee
S
Samantha • solo_traveller • za
10
Pros:

The location, the staff, the stay - it was perfect.

2026-07-20 • via Nuitee
T
Thierry • couple • re
8
2026-07-16 • via Nuitee
T
Thapelo • couple • bw
6
2026-07-16 • via Nuitee