Best Western Plus Hotel & Conference Center

Hotels
•
Best Western Plus
7.8 (1138 reviews)
5625 O'Donnell Street , Baltimore , us
+1 410-633-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness and room quality issues
Staff service inconsistencies

Categories

Cleanliness
7.05
Guests mentioned that the hotel was clean, but also noted issues like old furnishings and a smell in some rooms.
Service
8.55
Overall, service was described positively with friendly staff, though there were a couple of negative experiences noted.
Location
8.55
Convenient location mentioned multiple times, especially in relation to nearby attractions.
Room Quality
7.05
Room quality received mixed reviews with mentions of dated facilities and specific inconveniences.
Amenities
8.05
Good amenities were noted, including a clean fitness room and breakfast, although some rooms seemed to need updates.
Value for Money
7.55
Value for money is perceived as fair, considering the overall experience, though some find aspects needing improvements.
Food and Beverage
8.05
Guests praised the breakfast and on-site restaurant, contributing positively to the stay.
Overall Experience
7.55
The overall experience was characterized as good but had sufficient noted issues to lower the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Convenient Location
Located just a 10-minute drive from downtown Baltimore, our hotel offers easy access to the city's main attractions.

Top-Notch Amenities
Enjoy a range of amenities including a gym, business center, on-site dining, free Wi-Fi, and an indoor pool with an outdoor patio.

Delicious Dining Options
Start your day with a hot breakfast, dine at the Tradewinds Restaurant and Lounge, and catch a show at the Baltimore Comedy Factory.

Experience the best of Baltimore at our hotel - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1138 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
I
Ivy • couple • us
10
Great Stay for a Very Reasonable Price
Pros:

For a reasonable price we had a large clean room, a lovely breakfast with parking right off I-95. And most importantly a wonderful staff. They were all warm, and competent.

Cons:

N/A

2026-08-25 • via Nuitee
A
Andrea • couple • us
4
Don’t stay here just because you’re going to the comedy club
Pros:

The bed was comfortable, the water was hot with good shower pressure.

Cons:

There’s a cat in the lobby night and day. I asked about it when I checked out they said it’s the owners cat that is a Service cat. Who is the cat servicing?

The owner is nowhere to be filed. The cat is just hanging out on the couch the furniture is worn. The ice didn’t work on my floor. Went to a different floor ice machine didn’t work… went to another floor. There was a sign saying go to the next floor.

When I walked into my room, there’s a smell of Fabulosa mixed with cigarette smoke. I notified the front desk when I checked out, but they didn’t seem to care. I stayed here because the comedy club is in the same building. I would definitely come back for the comedy club, but never ever again what I stay at this hotel.

I’ve never stated the best Western in my life so I didn’t really know what to expect but it was not up to standard at all paint is peeling off the Walls just disgusting.

2026-08-24 • via Nuitee
A
Alyssa • solo_traveller • us
8
2026-08-24 • via Nuitee
A
Annesia • extended_group • us
8
2026-08-24 • via Nuitee
V
Venable • couple • us
10
2026-08-24 • via Nuitee
M
Mikiebie • solo_traveller • us
5
2026-08-22 • via Nuitee
H
Huff • couple • us
9
2026-08-21 • via Nuitee
B
Blevinshomecar • solo_traveller • us
10
Pros:

The staff were friendly and helped when a financial issue arrived. The rooms were clean and comfortable.

2026-08-20 • via Nuitee
H
Heather • family_with_children • us
10
The staff was so friendly and very accommodating. Free continental breakfast which was delicious.
Pros:

It was hard to find a room for the event we were going to. They had a free shuttle which was extremely convenient.

2026-08-16 • via Nuitee
A
Arceli • family_with_children • us
7
2026-08-15 • via Nuitee
E
Eri • family_with_children • us
8
2026-08-13 • via Nuitee
S
Stacey • couple • au
8
2026-08-13 • via Nuitee
S
Sonia • solo_traveller • us
9
Pros:

The staff was friendly and helpful

Cons:

Facilities were a little dated but good

2026-08-13 • via Nuitee
D
Dr.Bahaaeldin Elbih • solo_traveller • qa
8
Outstanding Stay with Top-Notch Breakfast
Pros:

This was one of the best hotel experiences I've had in Baltimore! Free parking is a fantastic perk, and the breakfast was truly impressive every morning. Everything was fresh, tasty, and well-stocked. The hotel was spotless, the beds were comfortable, and the staff went above and beyond to make us feel welcome. I would gladly return and recommend it to anyone visiting the area.
Thank you Mr.Ahmed for great check in and out.

Cons:

All was great.

2026-08-09 • via Nuitee
E
Esteban • solo_traveller • co
9
2026-07-24 • via Nuitee
G
Gina • extended_group • us
1
Suckef
Cons:

I got stuck in the elevator for 2 hours

2026-07-23 • via Nuitee
B
Brianna • couple • us
8
2026-07-23 • via Nuitee
C
Cindy • family_with_children • us
5
Cons:

We were in a pet friendly room that smelled absolutely terrible. Could not wait to leave

2026-07-23 • via Nuitee
V
Vincent • solo_traveller • us
10
Pros:

Friendly staff. Clean room. Good quality and quantity breakfast.

2026-07-22 • via Nuitee
J
Jadin • family_with_children • us
4
Was disappointed because on the website be for booking for the night it said pool included but when
Pros:

How nice the place was

Cons:

Disappointed because it said there was a pool and turns out there was no pool

2026-07-21 • via Nuitee