Best Western Plus Hotel & Conference Center

Hotels
•
Best Western Plus
7.8 (1069 reviews)
5625 O'Donnell Street , Baltimore , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness and room quality issues
Staff service inconsistencies

Categories

Cleanliness
7.05
Guests mentioned that the hotel was clean, but also noted issues like old furnishings and a smell in some rooms.
Service
8.55
Overall, service was described positively with friendly staff, though there were a couple of negative experiences noted.
Location
8.55
Convenient location mentioned multiple times, especially in relation to nearby attractions.
Room Quality
7.05
Room quality received mixed reviews with mentions of dated facilities and specific inconveniences.
Amenities
8.05
Good amenities were noted, including a clean fitness room and breakfast, although some rooms seemed to need updates.
Value for Money
7.55
Value for money is perceived as fair, considering the overall experience, though some find aspects needing improvements.
Food and Beverage
8.05
Guests praised the breakfast and on-site restaurant, contributing positively to the stay.
Overall Experience
7.55
The overall experience was characterized as good but had sufficient noted issues to lower the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Convenient Location
Located just a 10-minute drive from downtown Baltimore, our hotel offers easy access to the city's main attractions.

Top-Notch Amenities
Enjoy a range of amenities including a gym, business center, on-site dining, free Wi-Fi, and an indoor pool with an outdoor patio.

Delicious Dining Options
Start your day with a hot breakfast, dine at the Tradewinds Restaurant and Lounge, and catch a show at the Baltimore Comedy Factory.

Experience the best of Baltimore at our hotel - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1069 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
S
Stephen • couple • us
8
2026-05-23 • via Nuitee
C
Carmen • solo_traveller • us
10
2026-05-20 • via Nuitee
P
Patricia • family_with_children • us
10
Pleasant
Pros:

Great location for very good Resturant’s and close to the harbor.

Cons:

The beds were a little soft and the rooms were outdated

2026-05-20 • via Nuitee
K
Kim • solo_traveller • us
8
Pros:

The conference center had a lot going on. Fun for people watching.

Cons:

The request for a room near the elevator got missed. My spouse has difficulty walking and the location was tough.

2026-05-18 • via Nuitee
M
Mark • couple • us
10
2026-05-18 • via Nuitee
G
Gillian • couple • us
7
Convenient to highway
Pros:

Location - easy on and off the highway, although the traffic through the tunnel was ridiculous. Mostly used for people heading by to cruise ships. We were just passing through on way to NYC.

Cons:

Rather old and worn and elevators were slow. We didn’t eat there but food options seemed limited based on menus available and there’s nothing in immediate area.

2026-05-18 • via Nuitee
S
Shante • family_with_children • us
7
2026-05-17 • via Nuitee
D
Dolores • family_with_children • us
6
2026-05-16 • via Nuitee
D
Deisha • couple • us
7
Everything was good overall except for the Jacuzzi because there’s two showerheads and one of the showerheads it wasn’t
Pros:

The staff was really nice. I enjoyed having a conversation with them.
The property was quiet. It was clean. It was really nice.

Cons:

The Jacuzzi one of the showers was it working and one of the knobs wasn’t working for the hot water

2026-05-15 • via Nuitee
L
LaBria • family_with_children • us
8
Overall our stay was good.
Pros:

The location was great and breakfast was outstanding.

Cons:

The staff could have been a little better.

2026-05-14 • via Nuitee
D
Deanna • couple • us
3
It was below average hotel. The lobby reeked of marijuana the whole time I was there.
Pros:

Convenience

Cons:

Staff was rude. Entire lobby smelled like pot. It was not very clean.

2026-05-13 • via Nuitee
T
Theresa • family_with_children • us
9
I would stay here again
Pros:

everyone was so very nice. the breakfast was excellent, we also ate at the restaurant for dinner and it was good as well. the room was very comfortable and clean except for they need to clean the carpets.

Cons:

they need to clean the carpets in the rooms.

2026-05-12 • via Nuitee
M
Mildred • solo_traveller • us
9
2026-05-11 • via Nuitee
L
Lisa • extended_group • us
10
2026-05-09 • via Nuitee
S
Simeon • solo_traveller • us
7
Stay was okay
Pros:

It was comfortable

Cons:

It’s okay

2026-05-08 • via Nuitee
D
Danna • solo_traveller • us
10
2026-05-05 • via Nuitee
B
Bobbie • couple • us
10
Relaxing
Pros:

Cleanliness

Cons:

Liked it all

2026-05-03 • via Nuitee
K
Kaname • solo_traveller • jp
6
Pros:

スタッフの方々の対応は良かった

Cons:

シャワーのお湯が出なかった

2026-05-03 • via Nuitee
M
MASATO • solo_traveller • jp
8
スタッフの方も親切で快適に過ごせるホテルです。
Pros:

きれいに掃除されていて快適でした。隣にマクドナルドがあって便利でした。宿泊客も多かったので悪くないホテルだと思います。ロビーに住みついているネコに癒されました。

Cons:

特にありませんが、強いて言えば、洗面浴室の扉が一部欠けていたり少し老朽化しているところもありました。

2026-05-03 • via Nuitee
M
MASUYUKI • solo_traveller • jp
8
2026-04-30 • via Nuitee