Novotel Lombok Resort & Villas

Hotels
•
Novotel
8.5 (1018 reviews)
Mandalika Resort, Pantai Putri Nyale , Kuta Lombok , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beachfront location
Friendly, attentive staff
Spacious, comfortable villas/rooms
Nice pools and resort grounds
Close to Kuta
Good breakfast options
Lovely views and family-friendly setting
Cons:
Daytime noise from nearby motorcycle race track
Some ageing/worn furnishings and equipment
Occasional cleanliness issues in villas (bathrooms)
Occasional staff inefficiency/management issues
Inconsistent food/coffee quality

Categories

Cleanliness
8
Mixed reports: several guests praise the hotel as very clean, but others note cleanliness issues in villas (especially bathrooms) and some worn room textiles — overall slightly above average but with room for improvement.
Service
9
Generally highly praised: staff repeatedly described as friendly, attentive and amazing (reception highlighted). A few comments note occasional inefficiency or poor management, but service is a clear strength overall.
Location
8
Strong beachfront location and close to Kuta favored by many guests; major negative is daytime noise from the adjacent international motorcycle circuit, lowering the score slightly.
Room Quality
8.5
Rooms and villas described as spacious, comfortable and with great views; some guests mention ageing furnishings or minor wear but overall very positive for family stays and villas.
Amenities
9
Pools, private/shared pool options, beach access, happy hour and on-site activities are frequently praised; amenities are a standout feature for guests.
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
8
Mixed feedback: several guests loved the restaurant and breakfasts, while at least one found the food mediocre and another noted poor coffee — overall slightly above average but inconsistent.
Overall Experience
9
Many guests report unforgettable, highly recommendable stays with beautiful setting, friendly staff and memorable villas; overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:04

Property Description

Luxurious Beachfront Property
Located in South Lombok, Novotel Lombok Resort & Villas offers a picturesque setting overlooking the stunning Kuta Beach. The blend of traditional architecture and modern comforts creates a unique and luxurious experience for guests.

Abundant Leisure Facilities
The resort boasts 3 outdoor swimming pools, a private beachfront, a spa for relaxation, and a kid's club for young guests. For the more adventurous, water sports like scuba diving and kayaking are available, while cultural day trips can be arranged for those looking to explore the area.

Diverse Dining Options
Indulge in a variety of culinary experiences at the two restaurants offering buffet spreads, hearty dishes, and refreshing drinks. Whether it's a leisurely breakfast or a lively dinner, guests can enjoy delicious meals with entertainment options nearby.

Book your stay at Novotel Lombok Resort & Villas for a perfect blend of luxury and relaxation amidst the beauty of Kuta Beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

8.5
Based on 1018 reviews
Cleanliness: 8
Service: 9
Location: 8
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
E
elisa stefania • couple • it
8
Stupenda la spiaggia e il rumore delle moto di sottofondo
Pros:

Posizione

Cons:

Non si poteva prenotare il tavolo per cena al loro ristorante

2026-09-19 • via Nuitee
I
ian • couple • gb
10
2026-09-19 • via Nuitee
J
Joe • couple • au
7
2026-09-18 • via Nuitee
K
Khalda • solo_traveller • gb
10
Brilliant stay
Pros:

Everything. Amazing breakfast buffet. Beautiful architecture and very comfortable villas. Sea is brilliant with the hotel having its own beach. Lovely Lovely staff

Cons:

Nothing

2026-09-17 • via Nuitee
K
Kathryn • couple • us
10
2026-09-16 • via Nuitee
M
MEKIDICHE • couple • fr
10
Magnifique
Pros:

Le personnel super sympa surtout les 2 personnes de la conciergerie kardi et son acolyte des superbes belles personnes

2026-09-16 • via Nuitee
Y
Yousra • couple • be
8
Het was een aangenaam verblijf! Vooral het personeel aan de receptie was super vriendelijk en leuk om mee te babbelen. H
Pros:

Super mooie architectuur en planten buiten. Lekker en uitgebreid ontbijt buffet. Strandstoelen en parasols op een privéstrand.

Cons:

Het restaurant is buiten, wat leuk en gezellig is, maar ook wel warm zonder airco. Het zou leuk zijn als ze een deel met tafels hadden met airco voor degene die niet in de hitte willen eten. In de douche ontbrak conditioner en een strijkijzer wat ik in alle accommodatiez waar ik verbleef wel altijd in mijn kamer had. Het kraantjes water heeft een onaangename smaak.

2026-09-15 • via Nuitee
R
Russel • couple • au
9
2026-09-10 • via Nuitee
R
Rekha • solo_traveller • fr
9
2026-09-10 • via Nuitee
T
Tim • couple • ch
8
Pros:

Villa with private pool was nice and clean. In particular the wooden parts need renovation soon. There are 9 curtains/blinds to close so if you need it dark to sleep better bring a sleeping mask. Quiet when there is no race on the track nearby otherwise it can be loud. Staff is nice and helpful.

Cons:

Not many vegetarian (no meat, no fish) options on the menu.

2026-09-10 • via Nuitee
A
Antonella • couple • it
10
2026-09-08 • via Nuitee
N
Nina • couple • fr
3
Passez votre tour
Pros:

Le personnel était adorable, serviable, et nous ont meme trouvé des onde-onde qu’on arrivait pas à trouver !!! Ils étaient au top.

Piscine et plage agréable c’était sympa de voir le coucher de soleil depuis

Cons:

Ils ont dû oublier le système d’insonorisation en construisant cet hôtel…. On entend absolument tous dans les chambres : les bruits du couloirs, les discussions de la chambre d’à côté, les discussions et bruit de la salle de bain du dessus. Un soir on a vraiment entendu quelqu’un vomir et un autre on a entendu quelqu’un au toilette…

Gros manque de rangement aussi, c’est pas du tout pratique.

Petit dej moyen, sans plus, mais sans cata non plus

Excentré, bien prévoir un scooter !

2026-09-04 • via Nuitee
A
amode • solo_traveller • fr
6
Pros:

Good location

Cons:

Too noisy. We could hear too much noise in our room. The rooms are not sound proof and i could not sleep well. Breakfast buffet avec not great and not a lot of choice.

2026-09-03 • via Nuitee
V
vasileios • solo_traveller • gr
7
Cons:

Many functions (party, marriage) that spoil tranquility.

2026-09-02 • via Nuitee
S
Silvia • couple • it
10
Paradiso
Pros:

Tutto

Cons:

La poca varietà nel ristorante

2026-09-02 • via Nuitee
L
Leigh • couple • au
10
2026-09-01 • via Nuitee
E
Eva • couple • fr
2
Cons:

- l’évier sans arrêt boucher
- travaux effectués pendant l’après midi
- mariage organisé sur la plage privative de l’hôtel pendant que vous souhaitez vous reposer

2026-08-31 • via Nuitee
C
ccapa • solo_traveller • es
9
Pros:

La ubicación, la amabilidad del personal, el servicio de restauración (tanto el buffet de desayuno como las cenas). La tranquilidad de la zona y la playa que siempre está tranquila y parece privada ya que está lejos de todo

Cons:

Al tener tan cerca el circuito de Mandalika la autovía y el entorno han perdido mucho encanto, pero no afecta al hotel sino a la isla en general. Es triste que negocios locales y zonas vírgenes desaparezcan sustituidas por resorts y negocios similares

2026-08-29 • via Nuitee
L
Lionel • couple • fr
8
Nous avons passé globalement un très bon moment au NOVOTEL
Pros:

Le petit déjeuner est très très bien et la situation de l'hôtel également

Cons:

La propreté de la plage n'est pas optimale

2026-08-29 • via Nuitee
S
Sivasankaran • family_with_children • ae
7
2026-08-29 • via Nuitee