Prince Rupert Hotel

Hotels
•
Classic British Hotels
8.2 (3469 reviews)
Butcher Row , Shrewsbury , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Good Breakfast
Cons:
Dated Rooms
Noise Issues
Lack of Amenities

Categories

Cleanliness
7.66
Guests commented on the hotel being generally clean but mentioned issues with maintenance and a blocked sink.
Service
9.13
Service was described as professional, friendly, and efficient by multiple guests.
Location
9.17
The location is often highlighted as the best aspect of the hotel, described as superb and perfect.
Room Quality
7.12
Guests found rooms dated and basic, with issues like noise and small beds.
Amenities
7.65
Basic amenities were available, but some guests expressed a desire for better facilities.
Value for Money
8.11
While there are issues, the central location offsets some shortcomings in value.
Food and Beverage
8.66
Breakfast was praised for its quality and variety.
Overall Experience
8.13
Overall satisfaction with the stay was good, driven largely by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Historical Charm and Period Features
The Prince Rupert Hotel, once home to Prince Rupert, offers a unique blend of historical charm and period features. From timber-framed architecture to original tapestries and suits of armour, immerse yourself in the rich history of Shrewsbury.

Culinary Delights
Indulge in a culinary journey at the hotel's two restaurants. The Royalist Restaurant showcases creative dishes with seasonal produce amidst a backdrop of exquisite tapestries. For a more casual dining experience, Chambers Brasserie offers a traditional British menu by an open fire with oak panelling.

Elegant Rooms and Modern Comforts
Retreat to elegantly appointed rooms featuring en suite bathrooms, tea/coffee facilities, and luxurious toiletries. Enjoy modern amenities such as a TV, Wi-Fi, and room service while surrounded by historic elements like exposed beams and sloping ceilings.

Experience the allure of historical Shrewsbury at Prince Rupert Hotel. Book your stay now to immerse yourself in luxury and history.

Important information:

Early check-in and late check-outs can be arranged with Reception for an additional charge of GBP 10 per hour prior to 15:00 check-in.

Guests can make use of the private car park at a discounted charge of GBP 10 per vehicle per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.2
Based on 3469 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
A
Angela • solo_traveller • gb
10
Excellent hotel in great location!
Pros:

Location, cleanliness, helpful and welcoming staff.

Cons:

Nothing

2026-08-08 • via Nuitee
M
martin • solo_traveller • gb
10
2026-08-08 • via Nuitee
S
Steve • extended_group • gb
9
Pros:

breakfast

2026-08-08 • via Nuitee
K
Karen • solo_traveller • gb
2
Pros:

Staff when arrived were amazing

Cons:

The room smelt musty and the breakfast was a big let down. Was a menu and a buffet. The menu was limited and small when arrived. The buffet was limited too.

2026-08-08 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-08-08 • via Nuitee
B
bernard • couple • sg
10
excellent.Looking forward to our return visit
Pros:

Fabulous Location,right in the heart of Town.Fabulous hotel exuding charm,comfort and history.Staff were a delight to deal with.Janice at breakfast was a star

Cons:

Nothing really

2026-08-07 • via Nuitee
N
Natasha • solo_traveller • gb
10
Pros:

The Prince Rupert Hotel is located in the centre of Shrewsbury which is very good to be able to walk to things easily .
The staff were warm and welcoming. I had a lovely room , which was clean, spacious and nice sheets . Tea and coffee available if wanted , plus room service if needed.
The breakfast was good value and very nice . You could have other meals there if one chose to as well.
The building has a lot of history associated with it too which you can read about in the information supplied in the room which is interesting.. I had a very pleasant stay for 2 nights.

Cons:

For me everything was good . There was even a lift for my heavy luggage which not all places I have stayed at.

2026-08-07 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

The room, breakfast and staff were great.

Cons:

When I arrived the toilet had soiled marks in the pan.

2026-08-07 • via Nuitee
D
Dermott • solo_traveller • ie
9
2026-08-07 • via Nuitee
J
John • solo_traveller • ca
8
I be back next summer.
Pros:

Great location and I would stay there again. The breakfast was a really nice way to ease into the day. The hotel has a quiet elegance and a wonderful staff,

Cons:

Like almost everywhere in the UK these days, air conditioning is really needed. A fan provided by the staff helped immensely; however, I was still uncomfortable. A stay during cooler weather would be just fine.

2026-08-07 • via Nuitee
L
Lois • solo_traveller • gb
8
2026-08-07 • via Nuitee
O
Ozan • couple • tr
7
2026-08-06 • via Nuitee
K
Keith • solo_traveller • gb
9
2026-08-06 • via Nuitee
L
Lynette • solo_traveller • gb
10
Pros:

The location very good staff very good and helpful

Cons:

Could of done with a king size bed lol

2026-08-06 • via Nuitee
P
Philip • couple • gb
9
Had a great stay in Shrewsbury.
Pros:

A very good night. Thank you

Cons:

Car.park location, need valley parking. Room signage incorrect.

2026-08-05 • via Nuitee
L
logan • couple • gb
8
2026-08-04 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Very friendly staff and a wonderful old building.

Cons:

The restaurant is closed on a Sunday, but plenty of places close by to eat.

2026-08-04 • via Nuitee
S
Sierd • couple • nl
9
Mooi en comfortabel hotel rustig in de binnenstad
Pros:

Goed ontbijt met heel vriendelijke gastvrouw.

2026-08-04 • via Nuitee
T
Tracey • solo_traveller • gb
9
Excellent location and welcoming staff.
Pros:

Excellent location and very welcoming staff. £10 parking in a nearby car park.

Cons:

Room a little dates and shower pressure low.

2026-08-03 • via Nuitee
L
Lauren • solo_traveller • gb
10
2026-08-03 • via Nuitee