Prince Rupert Hotel

Hotels
•
Classic British Hotels
8.2 (3353 reviews)
Butcher Row , Shrewsbury , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Good Breakfast
Cons:
Dated Rooms
Noise Issues
Lack of Amenities

Categories

Cleanliness
7.66
Guests commented on the hotel being generally clean but mentioned issues with maintenance and a blocked sink.
Service
9.13
Service was described as professional, friendly, and efficient by multiple guests.
Location
9.17
The location is often highlighted as the best aspect of the hotel, described as superb and perfect.
Room Quality
7.12
Guests found rooms dated and basic, with issues like noise and small beds.
Amenities
7.65
Basic amenities were available, but some guests expressed a desire for better facilities.
Value for Money
8.11
While there are issues, the central location offsets some shortcomings in value.
Food and Beverage
8.66
Breakfast was praised for its quality and variety.
Overall Experience
8.13
Overall satisfaction with the stay was good, driven largely by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Historical Charm and Period Features
The Prince Rupert Hotel, once home to Prince Rupert, offers a unique blend of historical charm and period features. From timber-framed architecture to original tapestries and suits of armour, immerse yourself in the rich history of Shrewsbury.

Culinary Delights
Indulge in a culinary journey at the hotel's two restaurants. The Royalist Restaurant showcases creative dishes with seasonal produce amidst a backdrop of exquisite tapestries. For a more casual dining experience, Chambers Brasserie offers a traditional British menu by an open fire with oak panelling.

Elegant Rooms and Modern Comforts
Retreat to elegantly appointed rooms featuring en suite bathrooms, tea/coffee facilities, and luxurious toiletries. Enjoy modern amenities such as a TV, Wi-Fi, and room service while surrounded by historic elements like exposed beams and sloping ceilings.

Experience the allure of historical Shrewsbury at Prince Rupert Hotel. Book your stay now to immerse yourself in luxury and history.

Important information:

Early check-in and late check-outs can be arranged with Reception for an additional charge of GBP 10 per hour prior to 15:00 check-in.

Guests can make use of the private car park at a discounted charge of GBP 10 per vehicle per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.2
Based on 3353 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
K
Kynaston • solo_traveller • gb
6
Pros:

Breakfast and staff were good

Cons:

Toilet was very difficult to flush (room 220).
Noise from beer gardens beneath.
Car park not marked and extremely difficult to find. (Incorrect map given to me by reception).

2026-07-04 • via Nuitee
D
Daniel • solo_traveller • gb
8
2026-07-04 • via Nuitee
D
Danielle • solo_traveller • gb
6
Great staff and breakfast, fair value for money
Pros:

Lovely staff

Cons:

Rooms and decor are very tired

2026-07-02 • via Nuitee
B
Brian • couple • ie
5
2026-07-02 • via Nuitee
S
Samantha • family_with_children • gb
8
Very good
Pros:

Location

Cons:

Some general decor looking tired

2026-07-02 • via Nuitee
G
Gwynneth • family_with_children • gb
8
Pros:

Location good for main tourist attractions, buses, station, shops and river.
Interesting to stay in such an historic building.
Room was spacious with attractive old beams dividing sleeping area from seating area.
Breakfast had good range of food, gluten free bread available on request

Cons:

Visited during heatwave, no air conditioning or fans in public areas, hotel only had a limited number of fans for bedrooms, none available for us. Definite disadvantage as our room faced the sun so was stifling despite windows open and curtains drawn.
In the bathroom the toilet was right next to the end of the bath, making it quite difficult to get in and out of the bath/shower, needed to fold shower screen right back. It would have been helpful, especially for older people, to have a handrail on wall above the bath and near the shower. The 2 pin plug socket for razors/toothbrush chargers was placed so high up on the wall that it wasn’t possible for us to reach it.

2026-07-01 • via Nuitee
A
Anne • extended_group • gb
9
Great location, friendly staff and delicious breakfast
Pros:

Great location in town centre, quirky historical building

Cons:

Parking wasn’t on site

2026-06-30 • via Nuitee
R
Reginald • solo_traveller • gb
8
2026-06-30 • via Nuitee
T
Terence • solo_traveller • gb
8
Pros:

Location and staff

Cons:

Price of room and bathroom shower

2026-06-29 • via Nuitee
A
Andrew • extended_group • au
7
Great location to explore Shrewsbury
Pros:

Location and friendly service

Cons:

The rooms were a little bit dated but the shower and bathroom were more recently renovated

2026-06-28 • via Nuitee
S
Sarah • couple • gb
9
Great
Pros:

Central location and 7mins walk from the train station and less to the shops

Cons:

Very hot but more down to the weather

2026-06-28 • via Nuitee
L
lee • couple • gb
8
Pros:

It’s a fantastic historical /hotel we stayed in Prince

Rupert suite and you could feel the history!
Situated in the historic part of Shrewsbury

Cons:

Breakfast wasn’t the best

2026-06-25 • via Nuitee
E
Emyr Wyn Jones • solo_traveller • gb
1
2026-06-24 • via Nuitee
S
Simon • couple • gb
9
Comfortable, friendly, nice food and a good value hotel.
Pros:

We were very pleased with all aspects of the room including the bathroom. All the staff we encountered were friendly and helpful. The breakfast choice and quality was great. We also loved the quirky historic character of the building. Overall we were very happy with the entire experience.

Cons:

The only very minor issue related to the sash window, which wouldn't stay open on its own. Both nights were hot so we had to keep the window propped open with a candlestick!!

2026-06-23 • via Nuitee
G
Garry • couple • gb
9
Really nice central hotel which helped to make our stay a very enjoyable experience
Pros:

The room was spacious and the breakfast was excellent

Cons:

Everything about the stay was great so no issues at all, even the weather was great!

2026-06-23 • via Nuitee
J
Jane • couple • gb
9
Great night's stay in Lovely hotel in Shrewsbury
Pros:

The breakfast was spot on,the lady that served us was polite and is a credit to the hotel
The reception staff were also very helpful, explaining exactly where we can park our car , overnight for a discount.

Cons:

The only thing that let it down was having to hand in your key each time we went out

2026-06-23 • via Nuitee
R
Russ • solo_traveller • gb
8
Recentvstay
Pros:

Staff were excellent, location perfect, breakfast was very tasty and well served.

Cons:

Appreciate that it is an old hotel but it could do with a deep clean and a redec

2026-06-22 • via Nuitee
L
Lesley • couple • gb
7
Great location.
Pros:

Very central location close to bars, shops and restaurants. Staff very friendly and helpful.
Bathroom was good with large fluffy towels.

Cons:

Bedroom was very small with dated furniture and decor. Some issues with cleanliness, marked walls, skirting boards and multiple cobwebs.

2026-06-21 • via Nuitee
J
joe • solo_traveller • gb
7
2026-06-20 • via Nuitee
A
Ann • couple • gb
9
Very nice and plesant
Pros:

The location was very good not too far from the train station, quiet enough location. Nice and comfortable lounge.Breakfast was very nice and well presented. Staff were efficient and helpful. The room we had was comfortable, roomy and very clean. Although, due to its position of the bedroom being In the eaves maybe the provision of a fan would be a good idea especially when the weather can get very warm as it was last week. All in all a very pleasant stay.

2026-06-20 • via Nuitee