Castle Green Hotel In Kendal, BW Premier Collection

Hotels
BW Premier Collection
8.8 (3551 reviews)
Castle Green Lane , Kendal , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3551 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
J
Jamie solo_traveller gb
8
Pros:

Beds where very comfortable had the best sleep ever.
Staff very friendly
Location not to far from the town for drinks

2026-07-25 via Nuitee
D
David couple au
9
Pros:

Nice Hotel staff friendly and good facilities. Food in the restaurant was very good along with good service.

Cons:

Nothing

2026-07-25 via Nuitee
C
Carlos couple gb
10
Nice hotel in Kendal
Pros:

Great location, close to the M6 if you are driving, or walking distance from the railway station. Great facilities with A/C in some rooms, comfy beds, and very quiet. It has only sauna not spa. Didn’t use the pool, nor the gym so can’t comment on that. Breakfast is really good, they bake their own pastries, good little bar too. Restaurant and pub are fine but nothing to write home about. Staff are friendly and polite.

Cons:

Not great for people with difficulty of movement as there are steps everywhere, even when you are arriving from the car park. There is a lift but doesn’t take you to all the hotel rooms. Sauna is too small and there is no spa.

2026-07-25 via Nuitee
K
Kenneth couple gb
8
Enjoyable enough to return
Pros:

Evening meals. Room

Cons:

Breakfast . Swimming in lanes 4 and 5

2026-07-24 via Nuitee
D
debra couple gb
7
Good stay but appalled that charged £10 to park as hotel residents because we didn’t book direct!
Pros:

Breakfast, gardens

Cons:

Having to pay £10 to park!!!!!

2026-07-24 via Nuitee
J
Jo couple je
8
2026-07-24 via Nuitee
R
Rupesh couple gb
8
Yes, everything was good, and we really enjoyed our stay. The only suggestion I would make is to provide a little more t
2026-07-23 via Nuitee
D
David couple gb
9
All good but the payment side cast a shadow.
Pros:

Friendly staff. Room very quiet. Amazing views over the countryside.

Cons:

Cash not accepted. £10 to park. £50 card pre-authorization.

2026-07-23 via Nuitee
D
David solo_traveller gb
9
Pros:

Lovely hotel. Not much going on in Kendal

Cons:

Went out for something to eat Sunday night at around 8.30 nowhere serving food, very disappointed.

2026-07-23 via Nuitee
W
Woollocklppn solo_traveller gb
9
2026-07-23 via Nuitee
M
Molly solo_traveller gb
9
Pros:

The hotel's location was good in beautiful grounds All the staff were very helpful we asked for an upgrade all rooms were full however they had a cancellation and offered us the room it was brilliant nice large room and great views made our stay. It was also great to see a young man with Downs Syndrome working in the restaurant as my son has Downs Syndrome this was great to see

Cons:

Breakfast on the first day was good however the last 3 days we found some of the food over cooked possibly in the hot trays too long so a bit disappointed
However we did order poach eggs they were very good.

2026-07-22 via Nuitee
R
Rosalind solo_traveller fr
10
À wonderful relaxing stay
Pros:

Everything was great. The staff were polite, welcoming and kind. The restaurant for breakfast and dinner very good. The pool enjoyable.

Cons:

Air conditioning would have been good in the circs. More info about gym classes, prices, availability at time of booking if poss.

2026-07-22 via Nuitee
D
Dipen solo_traveller gb
10
Very good
Pros:

Locations

Cons:

Food

2026-07-22 via Nuitee
P
Paul solo_traveller gr
8
Helpful and friendly staff and great facilities.
Pros:

Great views and helpful staff

Cons:

No fan or A/C in the room

2026-07-22 via Nuitee
J
Julie couple au
8
Pros:

Staff were great. Car parking was at a cost per day 10£ which seemed unreasonable. We were advised if you did not book through booking.com we would have had to pay.

Cons:

A bit of a way out of town

2026-07-21 via Nuitee
I
Ian solo_traveller gb
10
2026-07-21 via Nuitee
O
Oliwia couple pl
8
2026-07-20 via Nuitee
J
Jillian Kathleen couple gb
8
2026-07-20 via Nuitee
H
Hatim couple sa
10
Pros:

The hotel is very comfortable and located in a beautiful, quiet area. The staff are friendly and helpful, especially Sarah, who was exceptionally kind and professional. I highly recommend this hotel, and this definitely won’t be my last stay. I will be coming back again.

2026-07-20 via Nuitee
S
Stidplph couple gb
10
2026-07-20 via Nuitee