Castle Green Hotel In Kendal, BW Premier Collection

Hotels
BW Premier Collection
8.8 (3518 reviews)
Castle Green Lane , Kendal , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3518 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
J
Jacqui extended_group gb
10
2026-07-04 via Nuitee
K
Kok Meng couple my
5
Average hotel, no frills
2026-07-04 via Nuitee
6
611barryc Couples Cannock, Staffordshire, England
8
good hotel not a good food experience this time
Pros:

booked a accesable room at the castle green for our second visit after a really nice time a few months ago. they gave me a really nice room walk in shower big bed lounge area coudnt fault it . we had travelled a fair way so after unpacking went to the bar area for drink and some food only to be told no food today we have a chef problem and seeing as we were hungry and just got drinks we called our friends who were calling to see us soon to grab some sandwiches for us. they arrived and we had our cold gregs sarnies ( not good) and after sitting and chatting for 45 mins the waiter then serves the guy on the next table with burger and chips which left us a bit miffed to say the least . next morning we went for breakfast and have to say its the worst breakfast i have ever had , was a buffet b,fast but every thing had been left under the lights for ages sausage dry and shrivelled toms the same and the eggs had been there that long they had turned to rubber like the ones you get in a joke shop also coudnt find any body in the kitchen or any waiters or staff to ask for some fresh food to be cooked. all in all a very poor stay regarding the food problems . but will give it another try some time as it is a really nice hotel

2026-07-03 via Tripadvisor
G
Gary couple gb
10
2026-07-03 via Nuitee
M
Michael couple gb
10
2026-07-02 via Nuitee
P
Peter couple gb
8
comfortable
Cons:

Long corridor layout and stairs - just the way it was extended

2026-07-02 via Nuitee
S
Sarah couple gb
9
Great stay and great food
Pros:

Plenty of space in room, would of liked a fridge. evening dinning in the restaurant the food was excellent. Breakfast choice was good. Plenty of parking (shame you have to pay extra for that). Does not have a lift to certain floors/areas.

Cons:

Charges for parking. As an old building not sure if a lift could be put in.

2026-07-02 via Nuitee
N
Nathanael couple gb
1
Very poor, recommend you avoid, book at the Riverside hotel if you want to stay in Kendal.
Pros:

Breakfast was average, the grounds were nice, the hotel was extremely average for the price.

Cons:

I was supposed to have a room with Aircon on one of the hottest days of the year. The staff put us in a room with no Aircon, didn't tell us at check-in though, when I walked in the baking hot room and realised the Aircon was broken I called the reception, they just stated they knew the Aircon was broken but only on my floor and there would be no repair. I asked for a room change and was refused. Extremely poor service and very insidious to knowingly put us a room with broken Aircon. A budget hotel would've been better.

2026-07-02 via Nuitee
G
George couple gb
8
Pros:

Gardenroom was very spacious with excellent view. Wet room was ideal for disabled access.

Cons:

Main access door was very difficult for using wheelchair as was access to Reception from hallway.Required wheelchair to be pulled through rather than pushed|

2026-06-30 via Nuitee
M
MARTIN extended_group gb
8
Pros:

Good breakfast, plenty of choice. Buffet cooked breakfast kept hot

Cons:

Nothing

2026-06-29 via Nuitee
A
Alison solo_traveller gb
10
Pros:

We were moving house and thought we'd have a night away

Cons:

Nothing

2026-06-29 via Nuitee
P
Paul couple gb
10
Superb
Pros:

Beautiful hotel located just outside of Kendall The staff were amazing and couldn’t do enough for you

2026-06-29 via Nuitee
M
martin extended_group gb
9
2026-06-29 via Nuitee
F
Fq2983 solo_traveller gb
10
2026-06-29 via Nuitee
J
Jenny couple gb
8
2026-06-28 via Nuitee
K
Knox couple gb
5
Lovely hotel and staff were great. Breakfast was lovely however organisation was lacking. That being said, I would go b
Pros:

Beautiful location, room was lovely and clean, pre cooled before arrival and staff, particularly in the restaurant were amazing.

Cons:

On arrival the room we booked and been given to somebody else so had to wait around for this to be sorted out, we had plans to go out which had to be cancelled due to the wait, then only 1 towel in the room so had to go back to ask for more.

2026-06-28 via Nuitee
L
Lucie couple gb
8
2026-06-28 via Nuitee
A
Adam couple gb
8
Nice location and the room was clean. No fans available A little late checking in to the time specified.
Pros:

The pool and steam room.

Cons:

Lack of air conditioning the room was very hot all night

2026-06-28 via Nuitee
R
Rachel couple gb
7
2026-06-28 via Nuitee
L
lisaannem2025 Family
2
Bad service
Pros:

This is not a 4 star hotel, they cater for themselves. No aircon in any of the rooms they supply one table desk fan that is not accommodating to the size of the room. There is no pressure in their shower and there restaurants and staff are less the helpful or friendly

2026-06-27 via Tripadvisor