Castle Green Hotel In Kendal, BW Premier Collection

Hotels
•
BW Premier Collection
8.8 (3403 reviews)
Castle Green Lane , Kendal , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3403 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
M
Manmohan • couple • gb
8
A bit too expensive for location
Pros:

Average property

Cons:

Good

2026-05-23 • via Nuitee
• couple • gb
8
Good hotel in a beautiful setting.
Pros:

Room was great - very comfortable, clean, well equipped with small desk & chairs, bathroom although very small met our needs and great to have a shower instead of shower-over-bath. Check in staff were very helpful and welcoming, The grounds are absolutely beautiful.

Cons:

Alexanders pub was ok, menu slightly disappointing. Breakfast was disappointing - we were there about half way through the breakfast serving, but some items had run out (some of the cereals, fruit), but during the time we were there no one came to replace them. There was also a lack of staff overall, and no one came to offer us more tea or coffee. My husband did enjoy his full english breakfast.

2026-05-23 • via Nuitee
M
Matthew • solo_traveller • gb
10
Pros:

The cleanliness and the friendliness of the staff

Cons:

Nothing

2026-05-22 • via Nuitee
N
nicola • couple • gb
10
2026-05-22 • via Nuitee
A
Anne Rosemary • solo_traveller • gb
7
2026-05-21 • via Nuitee
T
toyohide • couple • gb
8
Good value
Pros:

Newly renovated

Cons:

Staff weren’t so friendly

2026-05-21 • via Nuitee
D
Doug • couple • gb
9
Good value for money. Excellent hotel. Let down by simple customer service on arrival.
Pros:

Dinner was exceptional. Breakfast was tasty. Bed was very comfortable. We liked the atmosphere of the hotel.

Cons:

Our room was a fair walk from the hotel core facilities with no view. Reception and welcome could have been better. Waited nearly 5 minutes for the receptionist to finish a phone call. No apology for the wait. Had to prompt for directions to the room after check in.

2026-05-21 • via Nuitee
W
Watson • solo_traveller • gb
10
2026-05-21 • via Nuitee
M
Mustafa • solo_traveller • gb
8
Pros:

Location, Staff

2026-05-21 • via Nuitee
L
Low • couple • gb
8
2026-05-21 • via Nuitee
A
Amanda • solo_traveller • gb
7
Excellent for a brief stay and immaculately clean.
Pros:

I stayed here for one night whilst visiting a friend. Although I found the hotel to be a bit dated in its style, it was immaculately clean. The rooms were basic but good, again immaculate, the bed was extremely comfortable with good standard bedding and pillows. The breakfast selection was basic but sufficient. The reception staff were very friendly.

Cons:

Rather dated in style and colours, the breakfast could have had more healthy options ie. more fruit and yogurt choice. The coffee wasn't very good.

2026-05-20 • via Nuitee
J
Joanne • family_with_children • gb
8
Lovely surrounding gardens
Pros:

The surrounding gardens are very pretty - enjoyed having a walk around them. The hotel is nice and clean.

Cons:

The food and drinks are quite pricey

2026-05-19 • via Nuitee
I
Iain • couple • gb
5
Ok, but shouldn't have to be charged for parking.
Pros:

Good restaurant

Cons:

Having to pay ab extra £10 ro park the car which felt very petty.

2026-05-19 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-05-18 • via Nuitee
S
Sunil • family_with_children • gb
3
a big dissapointment
Pros:

brakfast

Cons:

dinner

2026-05-18 • via Nuitee
P
Paul • couple • gb
8
A really nice hotel
Pros:

breakfast was great

Cons:

signs to the at the rear of the property are not clear as tp which way to get to our room

2026-05-18 • via Nuitee
N
Natalie • solo_traveller • gb
5
Pros:

Food was good, as were drinks although pricey.

Cons:

After finally gettin to our room which was quite the way from reception, up flights of stairs and along very long corridors then up more stairs, had an issue with the toilet not flushing then my partner getting something in his eye from altering the pressure of shower head which then burned uncontrollably and totally swelled up bright red for the next few hours. Staff offered eye wash and an accident form but showed no form of concern. Moved rooms but didnt feel any care was given and made to feel like an inconvenience if anything. Breakfast staff no better. Wont be returning due to this, meant to be 4* facilities say otherwise.

2026-05-18 • via Nuitee
R
Richard • couple • gb
6
Didn’t turn out to be the sort of place we usually stay in and we won’t return
Pros:

Nice grounds and location. Food good but expensive. Staff were excellent.

Cons:

Very disappointed with our room which had a window looking at a bank of ferns which made it very dark. We complained and we were moved to a room with a better outlook. Couldn’t use the pool as already booked at the time we wanted to swim. Also didn’t realise quite how large the hotel was. Walk from car park to reception quite steep. If we had realised we would have driven up to entrance and unloaded there.

2026-05-17 • via Nuitee
V
Vegvisir English • solo_traveller • gb
10
Return to Kendal
Pros:

Great rooms, clean bathroom with good water pressure in shower. Friendly and welcoming staff across reception, restaurant and domestic staff.

Cons:

No Cranberry juice on offer at breakfast.

2026-05-17 • via Nuitee
W
Wayne • solo_traveller • gb
8
2026-05-17 • via Nuitee