Castle Green Hotel In Kendal, BW Premier Collection

Hotels
•
BW Premier Collection
8.8 (3685 reviews)
Castle Green Lane , Kendal , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.8
Based on 3685 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
S
Simon • couple • gb
10
Would definitely stay again and recommend.
Pros:

Breakfast was exceptional as were the staff. The lady on reception was lovely(think she was called Joanne).
Also Alexander's was great. The food was delicious and the young man that served us was very nice. The location was 20mins from town but a lovely walk and the weather was kind to us which helped.

Cons:

Couldn't possibly say as everything was just great.

2026-10-14 • via Nuitee
C
Carl • couple • gb
8
Very good and clean
Pros:

Location , friendly staff

Cons:

Nothing

2026-10-12 • via Nuitee
A
Alan • solo_traveller • gb
5
Cons:

Being charged an extra £10 per night for parking

2026-10-12 • via Nuitee
C
Chris • solo_traveller • gb
6
2026-10-12 • via Nuitee
M
Melanie • solo_traveller • gb
7
2026-10-11 • via Nuitee
J
Jeff • couple • gb
8
2026-10-11 • via Nuitee
S
Sullivan • solo_traveller • gb
8
Happy stay
Pros:

Friendly and polite staff.

Cons:

Layout of bar lounge dining area. Make more of the beautiful views.

2026-10-11 • via Nuitee
C
Chris • solo_traveller • gb
10
Pros:

Once again a friendly welcome and attentive staff

Cons:

Hmmmm. Car parking is probably the only negative. It’s a walk!! Really struggling to find a negative!!

2026-10-10 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-10-10 • via Nuitee
S
Susan • extended_group • gb
8
2026-10-10 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-10-09 • via Nuitee
F
Fahad • family_with_children • gb
9
2026-10-09 • via Nuitee
G
GORDON • couple • gb
9
Cons:

waiting to be served at the bar for 15 minutes, you need more bar staff instead of one lad doing it all when you have people waiting !

2026-10-08 • via Nuitee
J
Jay • solo_traveller • gb
6
Over priced… £80 a night would be reasonable.
Pros:

Location

Cons:

Paid parking through Booking.com at £10 a night, Nice restaurant menu, nicely presented but poorly cooked. Over priced spirits.

2026-10-08 • via Nuitee
R
Rebecca • couple • gb
7
2026-10-08 • via Nuitee
L
lee • solo_traveller • gb
10
Weekend getaway with friends
Pros:

Excellent location. Lovely clean hotel

Cons:

Nothing to dislike

2026-10-07 • via Nuitee
W
Wendy • couple • gb
5
We didn’t enjoy our stay due to the small room and the inflexibility of the restaurants ‘small’ menu
Pros:

When first arrive and walk through the door it feels nice.
The view from the rooms at the front of the hotel was beautiful. It looked over the gardens and into the distance, over the main road to the hillside

Cons:

The room itself and shower room were too small, overall very clostrophobic. The toilet was only inches away from the shower cubicle. The shower cubicle was small and risen off the ground so had a big step to get in and out.

2026-10-07 • via Nuitee
J
John • couple • gb
4
Pretty place, clean room but hidden charges and bad breakfast
Pros:

Romm was lovely and spoacious and clean, and quiet.

Cons:

Breakfast was meidocre and not value for money - though the serving staff were good. Coffee terrible, food terrible. The hotel charges an extra £10 in parking to hotel guests, but you are not warned of this. This same charge does not seem to be applied for people coming to eat or drink at the hotel. Staff on the counter were entirely vacuous. I used to be a regular weekly Best Western stayer, it's sad to see them fall like this into extractions and mediocrity.

2026-10-07 • via Nuitee
A
ANDREW • solo_traveller • gb
9
2026-10-07 • via Nuitee
N
NILAKSHA • couple • gb
8
2026-10-07 • via Nuitee