Castle Green Hotel In Kendal, BW Premier Collection

Hotels
•
BW Premier Collection
8.8 (3685 reviews)
Castle Green Lane , Kendal , GB
+44 1539 734000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.8
Based on 3685 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
K
Karl • couple • gb
5
2026-09-19 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Very friendly, lovely room and reasonable quiet.

Cons:

If you had walking issues, the car park is a climb.

2026-09-19 • via Nuitee
A
Angela • couple • gb
8
Comfortable stay with plenty of facilities
Pros:

I loved the location. The hotel had 2 different places to eat which I liked. Lots of facilities available. The guy who served us in the pub to our meal was excellent. Great customer service.

Cons:

It was tired inside would benefit from being updated. It was very long way to walk to our room with no lift available.

2026-09-18 • via Nuitee
S
Sue • couple • gb
9
Lovely stay and will be happy to return
Pros:

Staff are amazing and nothing is to much trouble. Everywhere is clean and food was lovely.

Cons:

Didn’t notice the £10 charge for parking per night.

2026-09-18 • via Nuitee
R
Roland • solo_traveller • gb
10
Pros:

Yes thanks

Cons:

Nice to stay

2026-09-18 • via Nuitee
A
Anouk • couple • gb
8
Pros:

Lovely location, nice restaurant and sitting area. Rooms were overall comfortable. Lots of parking spaces

Cons:

Gym and spa were paid which wasn’t clearly advertised on the hotel amenities page

2026-09-18 • via Nuitee
T
Teresa • couple • gb
9
2026-09-17 • via Nuitee
R
Roberta • couple • gb
4
Won’t be back , could be a great hotel with proper management
Pros:

Booked a room with a view , we got the car park …side view ….room was fine and quiet , bed comfortable

Cons:

Dreadful selection of drinks in bar and exorbitant prices , bar food menu was abysmal… very limited choice and chefs not available so less choice

2026-09-17 • via Nuitee
Y
Yvonne • couple • gb
4
Not good value for money . May as well stayed at a Travel lodge or Premier Inn
Pros:

Swimming pool

Cons:

The bedroom view was poor - a wall and bushes.
Bedroom basic and dated .
Plug in air freshener in bedroom which suggests they smell .
Restaurant carpet and fittings dirty and needs redecorating .
Dated and old furnishings and fittings .
Not 4* as described.
Hotel tried to charge £10 parking fee as used booking.com
Got food poisoning from the restaurant meal and was ill for the whole night .

2026-09-16 • via Nuitee
A
Andrew • solo_traveller • gb
9
Pros:

Ate in the Alexander which was very good. All staff were friendly and helpful. Good choice and quality breakfast

2026-09-16 • via Nuitee
J
jackie • extended_group • gb
7
Poor service in restaurant due to a long wait then wrong food came out. Waitress was very sorry
Pros:

The location was brilliant

Cons:

Looking onto a hill. We have mold on our bread

2026-09-16 • via Nuitee
S
Sarah • couple • gb
9
Apart from being woken up was other was
Pros:

Lovely impressive comfortable hotel

Cons:

Woken up at 5 am by very loud guest in next room and kept awake , doors slamming and people arriving then. Knocked on wall but At 545 couldn’t bear it and saw man leave , and told him how loud and inconsiderate he was and he apaologised and was quieter. Whilst not hotel fault was awful.

2026-09-16 • via Nuitee
K
Keith • couple • gb
7
The car ark had limited parking for convenience there was parking available if you was lucky you could find a place with
Pros:

Room was clean bed was comfortable

Cons:

Long walk to room

2026-09-16 • via Nuitee
L
Louise • solo_traveller • gb
10
See above.
Pros:

Staff were friendly, I did not use hotel facilities or eat in the hotel. The bed was extremely comfortable and I loved my room.
Would definately book again
Great value for money.

Cons:

Nothing

2026-09-16 • via Nuitee
G
Graham • family_with_children • gb
7
Great staff, good accomodation, a bit tired decor-wise.
Pros:

The staff were excellent, friendly and helpful. The decor and the hotel in general was a little tired, could probably do with brightening up decor-wise. Breakfast was good.

Cons:

The room walls were rather thin, so noise from other guests in the adjoining rooms and down the corridors was obtrusive.

Parking was available, but a bit awkward to access and charging for parking is a bit cheeky, given that there is nowhere else to park if you are staying at the hotel.

2026-09-15 • via Nuitee
I
Ian • couple • gb
9
Pros:

Everything

Cons:

Nothing

2026-09-15 • via Nuitee
C
Catherine • couple • gb
10
2026-09-14 • via Nuitee
W
William • couple • gb
8
Nice for a short stay
Pros:

Room was nice but very dark toilet was very difficult to flush but clean and tidy lovely fluffy towels bed was comfy

Cons:

Saturday morning breakfast was chaotic but we did go down at 9am there should have been more staff in both the restaurant but especially the kitchen as had to wait for hot food as only one person doing the cooking and he was under unneeded pressure to get food out and fried eggs were hard

2026-09-14 • via Nuitee
A
Alison • family_with_children • gb
8
2026-09-14 • via Nuitee
G
geraldine • couple • gb
6
Very dated hotel left side of rooms look out onto a roof towels stained and showers very grubby
Pros:

Grounds were excellent

Cons:

Approach to entrance very old and unassuming

2026-09-14 • via Nuitee