La Quinta by Wyndham New Haven

Hotels
•
La Quinta by Wyndham
6 (1190 reviews)
400 Sargent Drive , New Haven , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean rooms
Inadequate service
Poor breakfast

Categories

Cleanliness
4
Multiple reviews cited unclean rooms and bathrooms.
Service
8
Staff was friendly, but did not meet all booking requests.
Location
9
Good location with easy access on/off the highway.
Room Quality
6
Mixed sentiments regarding room cleanliness and size.
Amenities
6
Limited amenities; breakfast was insufficient.
Value for Money
6
Overall value not perceived as adequate given the issues.
Food and Beverage
4
Breakfast was described as terrible, not meeting expectations.
Overall Experience
5
The overall stay was disappointing with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:07

Property Description

Modern Accommodations
La Quinta Inn & Suites New Haven offers comfortable rooms with flat-screen TVs and free Wi-Fi. Enjoy the convenience of coffee-making facilities in every room.

Convenient Amenities
Relax by the outdoor pool or maintain your fitness routine in the on-site gym. Indulge in delicious meals at the hotel's restaurant and unwind at the lounge after a long day of exploration.

Prime Location
Situated just 2 miles from Yale University, our hotel is the perfect choice for visitors to the area. Explore nearby attractions like Lighthouse Park and Peabody Museum during your stay.

Book your stay at La Quinta Inn & Suites New Haven now for a memorable experience in Connecticut!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the shuttle operates between 9:00 - 21:00 within a 5 mi radius of the property.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 1190 reviews
Cleanliness: 4
Service: 8
Location: 9
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 4
Overall Experience: 5
E
Ernesto • solo_traveller • us
1
2026-05-24 • via Nuitee
H
Hawkins-pole • couple • us
3
The bed was very uncomfortable, I didn’t take pictures but it was not nice at all, but we were desperate bathroom was no
Pros:

Convenient,

Cons:

The front desk there is no privacy, the position of the desk is not good , it shouldn’t be so low, didn’t even realize the guy work there, he was very unkept looking, because the coffee is right there I notice people walking in helping themselves, and the food is back behind the wall no control and anyone can take or tamper with it.i saw a man came and took a bunch of the patties and eggs as soon as the lady refilled, he was not a hotel guest.

2026-05-23 • via Nuitee
S
Stuart • couple • za
3
Will not return
Pros:

Rooms were nice and clean

Cons:

No bag storage after a long flight, elevator out of order, check in clerk very unfriendly, staff could not speak English

2026-05-21 • via Nuitee
M
Mario • extended_group • us
2
Cons:

The hotel was dirty, and sometimes beds were not even made during the day or even replace toilet paper. Breakfast took too long to be replaced once it was done. One elevator was broken and took over two days to be repaired, even when the hotel was fully booked. Personnel were not friendly and were not willing to help.

2026-05-21 • via Nuitee
L
Lesley • family_with_children • us
1
Awful.
Pros:

Nothing,

Cons:

The room was disgustingly dirty, the smoke detector beeped all night and the staff did not address it. I have contacted the manager but have not received any resolution. This was an overpriced horrible experience.

2026-05-21 • via Nuitee
J
Jose • extended_group • us
10
2026-05-20 • via Nuitee
K
Kara • family_with_children • us
3
Inexpensive, but you get what you pay for (or don't)
Pros:

I liked that it was very close to the highway. The beds were comfortable. The front desk staff was very nice when we checked in.

Cons:

The hotel is VERY dated and kind of falling apart. It looks dingy. Also, the toilet in our room was an industrial toilet with the flush handle that you do with your feet in a public bathroom. Breakfast was very limited and though it goes until 9:30, a lot of things were already out at 8:30 when we got down there.

2026-05-16 • via Nuitee
P
Peggy • solo_traveller • us
7
Pros:

The price was okay. The area didnt seem to bad but im not from Connecticut so I'm not really sure. The staff was nice. Breakfast was okay. There were eggs and meat and of course cereal, waffles, fruit and yogurt. There was a lot of people waiting to get in for breakfast, no judging if there were a lot of unhoused people that was eating Breakfast there, by the time I got to the hot food there was nothing really left.

Cons:

The hotel elevator floors were peeling up and the room floors were a little sticky and warped. The bed was a little too soft for me. Had to wait about 10 minutes when I was checking for someone to come to the front but the lady was super nice and apologetic for making me wait.

2026-05-15 • via Nuitee
W
Worrhington • couple • us
10
2026-05-12 • via Nuitee
E
E5453RXsashas • Business
4
Very poor looking rooms
Pros:

One word is ROUGH. Especially the bathroom. Rust everywhere, door was bare closing, not very clean

2026-05-11 • via Tripadvisor
A
Alex • solo_traveller • us
3
Nice
Pros:

Breakfast was good

Cons:

Front Desk Was Very Rude

2026-05-11 • via Nuitee
J
Julie • solo_traveller • us
7
Okay place to stay in a pinch
Pros:

Room was clean and bed was comfortable

Cons:

Someone had spit in the elevator and the surrounding area of building was bad. Woke up to a tractor type piece of equipment digging up the pavement right under my window at 7am

2026-05-10 • via Nuitee
M
McDaniel • solo_traveller • us
8
Stolen money by La Quinta they robbed me all right lol Chevrolet
Pros:

The comfort and a clean room courteous employees is a good breakfas

Cons:

I didn't like the fact that they took my security deposit that I put down on a room for a homeless man with my card and cash

2026-05-10 • via Nuitee
J
Jones • couple • us
6
Not that bad of a place to stay hate that the rate changes according to demand that’s some real life price gouging smh
Pros:

Location

Cons:

Noon speaking English staff with horrible attitudes.

2026-05-09 • via Nuitee
V
Vannessa • family_with_children • us
1
2026-05-07 • via Nuitee
S
sarahaR6015IC • Family
2
Do not stay here.
Pros:

Awful. Do not stay here.
Staff were not around, no professionalism. No note at the desk to say they would return. When they did, no welcome, no direction to room or elevator. No information given about breakfast or anything. A fifteen year old could have done a better job. Same at check out.

People smoking right at the door, wandering aimlessly in and around the lobby, as if high. Did not seem safe.

Room not well cleaned, and AC incredibly loud all night.

Beds ok. Pillows awful.
Vending machines took our money and did not produce products.

Shame on me for not reading reviews before booking. Didn’t even think to look at the breakfast— would not trust the food after all the other unsavory issues. And wanted to get out as soon as possible.

2026-05-04 • via Tripadvisor
O
ortiz • solo_traveller • us
5
2026-05-03 • via Nuitee
B
Brustia • couple • se
2
2026-05-02 • via Nuitee
K
K4761PUsharona • NONE
4
LaQuinta La Quit!
Pros:

I tried to book a room at the front desk and he quoted me o$142
I sat down and called and booked with Wndham rewards and got it for $121
I got to the room and the TV didn't work, so I called the front desk, and he said they needed to call the cable company.
I was tired after a long day of driving so I just went to bed and watched my phone. LOL!

2026-05-01 • via Tripadvisor
M
Michael • solo_traveller • us
7
Cons:

The gentleman working the front desk was rude and had an attitude. I've dealt with him before at a different hotel, and his attitude is very off putting.

2026-04-30 • via Nuitee