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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Swimming pool
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Internet access
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Reception hall
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Japanese garden
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the charm of The Norfolk Royale, with 95 spacious guestrooms offering modern amenities in a historic setting.
Relaxing Gardens and Indoor Pool
Unwind in the hotel's secluded gardens, perfect for enjoying a refreshing drink, or take a dip in the glass-roofed heated indoor pool and whirlpool.
Convenient Amenities
Indulge in delicious dining options with breakfast and a table d’hote menu, and take advantage of the secure underground car park for a hassle-free stay.
Plan your getaway at The Norfolk Royale for a perfect blend of elegance and comfort.
If children have a separate bedroom, they are charged adult prices.
Please note that this hotel does not accept bookings from hen or stag (bachelor/ette) groups.
Large group bookings may be subject to a refundable deposit/guarantee at the discretion of the hotel reservations department.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
It’s friendliness and comfort.
The bathroom needs a little attention to make it fresher and cleaner
Lovely building with attractive amenities. Our room was spacious and very clean.
Nothing.
location of hotel and room
The room was really lovely, and the bed was exceptionally comfortable!
The hotel itself is in a fantastic location, albeit up a hill. You are approx 5 mins walk from a Wetherspoons, and the beach is about a 10-15 minute stroll.
The swimming pool was lovely and warm, and the hot tub was nice too. The view outside the pool area is really lovely. The gardens are gorgeous.
There is secure parking available in an underground car park, but it is NOT included in the hotel cost - you need to pay for this separately (was about £40 for our two day stay).
The staff were friendly and helpful, and allowed us early access to use the pool facilities as we arrived two hours before we were able to check in.
We didn't use the restaurant or breakfast area, but we heard good things from other travellers. The hotel hosts nightly meals and bingo which looked fun, but was very popular!
The pool showers took quite a while to get warm, and you have to keep pressing the button every 20 seconds or so. Slightly longer would be nicer!
The view from our room wasn't great, as it was just a brick wall! But we weren't there to spend time in the hotel room so it didn't bother us too much.
Room wasn't ready. Booked two singles got a double. Mouse trap beside bed.no coffee or tea condiments Limited.pool area was clean but the pool had thick green algae. 2x hand towels no bath towels.staff were very polite and helpful. But we had to wait for the bed to be separated and re dressed and had to ask twice for towels to wash after our long journey. Breakfast was amazing staff were super helpful and polite.
Area was beautiful the gardens were beautiful and relaxing. Close to shops beech and restaurants. Very quiet area slept great in the beds were soo comfy.
Able to gwt dotage milk for my cereal
Nice comfortable room witth good bed (not to hard) hot drinks available in the room including hot chocolate nice breakfast very quick and efficiant service all round a very pleasent stay
Really friendly staff, clean and comfortable, would stay again.
Bar closed at 11pm which was a little early but nothing else negative.
Den gamle stil. Dejlig seng.
Det fremgik ikke tydeligt at pladserne ved morgenbuffeten var reserverede. Så os er ikke var på et ophold faktisk ikke rigtig kunne finde plads. vinduerne på værelset havde set bedre dage.
The staff was really kind and very professional. Both the reception and the breakfast crew were top notch.
The room requires a small renovation and slightly more care towards cleaning. Curtains had spots, window frame was very dusty as well.
Just got back from this hotel we could not falt it at all ,the staff could not do enough for you , food was lovely and the room was to, beds are very comfortable i would recommend this hotel
Needs updating
Bath yellow windows rattle
Great location, great staff, great service
A very comfortable, cozy room, perfect for a single traveller. Close to the town centre and not too far from the beach. I thoroughly enjoyed my stay. The hotel was well kept, tidy and clean and was excellent value for the price.
I don't think you could have done much better at twice the price, so really there's nothing that I didn't like.
The hotel and staff were very professional, helpful and very caring. Lovely helpful and very friendly.
The room was always kept clean.
The menu had a wide variety of meals.
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