Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and efficient staff
Good location near transport
Comfortable and clean rooms
Cons:
Noise issues from surrounding areas
Bathroom cleanliness concerns
Inconsistent breakfast quality
Lack of certain amenities

Categories

Cleanliness
8.73
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
Service
9
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
Location
9.04
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
Room Quality
8.69
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
Amenities
8.82
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
Value for Money
8.68
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
Food and Beverage
8.73
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Overall Experience
8.7
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Welcome to Hotel Roma, where comfort meets convenience in the heart of Lisbon!

Exceptional Dining
Savor delightful meals at our renowned Fiesta Cafe Restaurant or take advantage of our room service during limited hours. Enjoy a refreshing drink at the bar/lounge, perfectly complementing your stay.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the comfort of our well-appointed rooms featuring LCD televisions and minibars. Need assistance? Our multilingual staff is always here to cater to your needs at our 24-hour front desk.

Versatile Event Spaces
Planning a business meeting or special event? Our hotel offers 3509 square feet of flexible space, including conference rooms and a banquet hall, ensuring your gatherings are a success.

Experience the best of Lisbon at Hotel Roma and make your reservation today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 11010 reviews
Cleanliness: 8.73
Service: 9
Location: 9.04
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
M
Marcelo • family_with_children • br
9
Muito bom atendimento e da mesma forma a estrutura otima!
2026-05-31 • via Nuitee
D
Denis • solo_traveller • fr
6
Peux mieux faire dans certaine endroit cité ci dessus. Sinon ca va bien quand même.
Pros:

J'ai bien aimé la grande chambre le grand lit.
Le personnel était poli et repond à nos questions.
Pour le restaurant j'ai apprécié le buffet.
Le petit déjeuner était parfait.

Cons:

On avait du bruit à coté de la chambre, peut être le bruit de l'ascenseur...Pour la qualité de l'hotel. Les chambres devraient être plus insonorisées.
Le bar. on a été qu'une fois. Le service était très lent et assez cher.

2026-05-30 • via Nuitee
L
LEVENT • couple • tr
9
Perfect choice
Pros:

Breakfast, lobby, bed, balcony, clean

Cons:

Having to inform reception to have used glasses removed from the room. Only water was provided in the room on the first day of a three-night stay. Despite having a coffee machine and kettle, only cups and sugar were provided; no coffee or tea was left. Even less affluent hotels have these standard practices, so the lack of them in this hotel was quite unusual. Moreover, these issues didn't change even after speaking with reception.

2026-05-30 • via Nuitee
D
Daniel Vieira • family_with_children • br
10
Muito agradável o
Pros:

Espaçosa

Cons:

A cama não era de casal

2026-05-30 • via Nuitee
M
Ming • couple • ca
9
2026-05-30 • via Nuitee
G
Gabriele • family_with_children • de
9
Komfortables Hotel in verkehrsgünstiger Lage
Pros:

Der Aufenthalt im Hotel war sehr schön. Komfortables Zimmer, leckeres Frühstück, schöne, großzügige Lobby. Zimmer war sehr sauber und Betten sehr komfortabel. Verkehrsgünstige Lage in der Nähe der Metrostation.

Cons:

Es gibt sehr viel Verkehrslärm.

2026-05-30 • via Nuitee
R
Rafaela Saraiva • solo_traveller • lu
8
2026-05-30 • via Nuitee
T
Tineke • family_with_children • nl
10
Super relax en lekker veel ruimte. Een rustpunt. Top ontbijt.
Pros:

Vriendelijk personeel. Fijne ligging. Dicht bij Metro & supermarkt 👍. Fantastisch ontbijt. Personeel liep in nette kleding. Lekker ruime kamer. Zelfs een waslijn boven het bad ✅. 25 min ongeveer met metro naar centrum.

Van de buitenkant ziet het hotel er wat ouder uit. Vanbinnen is het allemaal in orde. Vlakbij supermarkt en locale eettentjes. Relaxte buurt.

Je kunt vanaf vliegveld 1 bus nemen (kan gewoon met betaalpas) metro kan ook.

Cons:

Niks. Alles was prima in orde. Ze bieden taxi vervoer aan, maar met je pinpas kun je gewoon de metro nemen.

2026-05-30 • via Nuitee
P
Pons Diego • couple • es
7
2026-05-30 • via Nuitee
M
Melissa • couple • us
8
2026-05-30 • via Nuitee
J
Jorge • solo_traveller • es
8
Pros:

Trato personal y limpieza de sus instalaciones

Cons:

El desayuno es muy escaso!! Pues solo había tortilla, salchichas y Bacon si querías comer caliente...
Lo veo muy pobre en ese sentido...

2026-05-29 • via Nuitee
C
christine • solo_traveller • fr
9
2026-05-29 • via Nuitee
M
MACHKOUR • solo_traveller • ma
9
2026-05-29 • via Nuitee
M
Maria • solo_traveller • br
8
2026-05-29 • via Nuitee
J
Joana • solo_traveller • pt
9
2026-05-29 • via Nuitee
T
Thaís • solo_traveller • br
8
2026-05-29 • via Nuitee
M
Maria • extended_group • pt
10
2026-05-29 • via Nuitee
N
Natália • extended_group • pt
10
2026-05-29 • via Nuitee
R
Rita • couple • br
7
2026-05-29 • via Nuitee
F
Francisca • extended_group • pt
9
Pros:

Quarto enorme, confortável. Staff mesmo muito atencioso.

2026-05-29 • via Nuitee