Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and efficient staff
Good location near transport
Comfortable and clean rooms
Cons:
Noise issues from surrounding areas
Bathroom cleanliness concerns
Inconsistent breakfast quality
Lack of certain amenities

Categories

Cleanliness
8.73
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
Service
9
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
Location
9.04
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
Room Quality
8.69
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
Amenities
8.82
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
Value for Money
8.68
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
Food and Beverage
8.73
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Overall Experience
8.7
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Welcome to Hotel Roma, where comfort meets convenience in the heart of Lisbon!

Exceptional Dining
Savor delightful meals at our renowned Fiesta Cafe Restaurant or take advantage of our room service during limited hours. Enjoy a refreshing drink at the bar/lounge, perfectly complementing your stay.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the comfort of our well-appointed rooms featuring LCD televisions and minibars. Need assistance? Our multilingual staff is always here to cater to your needs at our 24-hour front desk.

Versatile Event Spaces
Planning a business meeting or special event? Our hotel offers 3509 square feet of flexible space, including conference rooms and a banquet hall, ensuring your gatherings are a success.

Experience the best of Lisbon at Hotel Roma and make your reservation today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 11107 reviews
Cleanliness: 8.73
Service: 9
Location: 9.04
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
J
Julie • extended_group • ca
9
Près de l’aéroport, service excellent
Pros:

Le service impeccable

2026-06-13 • via Nuitee
D
DANIELA • solo_traveller • de
7
It’s ok but I wouldn’t stay here again.
Pros:

The staff was very friendly.

Cons:

The bathroom wasn’t clear properly and the room was very noisy.

2026-06-13 • via Nuitee
P
Pantelidaki • couple • gr
10
2026-06-13 • via Nuitee
M
MARIA RENEIDE • couple • br
9
2026-06-13 • via Nuitee
D
Dinis • couple • pt
9
a repetir
Pros:

Localização

Cons:

Nada a apontar.

2026-06-13 • via Nuitee
A
Aykut • couple • tr
8
2026-06-12 • via Nuitee
C
Cayley • family_with_children • ca
5
2026-06-12 • via Nuitee
L
Lia • solo_traveller • br
10
Adoro esse hotel. Sempre me hospedo nesse hotel
Pros:

Muito confortável

Cons:

Achei tudo ótimo

2026-06-12 • via Nuitee
C
Catharine • solo_traveller • ca
8
2026-06-12 • via Nuitee
A
Anónimo 64 • solo_traveller • pt
10
Estadia impecável
Pros:

O quarto é espaçoso,limpo e com ótima vista.

Cons:

O bar do hotel abre muito tarde , como tive de esperar por transporte e perdi o pequeno almoço, se estivesse aberto podia comer qualquer coisa e tomar um café.

2026-06-11 • via Nuitee
R
Rui • solo_traveller • pt
10
2026-06-11 • via Nuitee
L
Lindsay • couple • us
10
Great value, large rooms.
Pros:

Close to metro and train station, very large room

Cons:

A bit outdated but that’s it

2026-06-11 • via Nuitee
V
Viviana • extended_group • ec
9
2026-06-11 • via Nuitee
M
Murta • solo_traveller • ch
8
2026-06-11 • via Nuitee
S
sonia • solo_traveller • es
10
2026-06-11 • via Nuitee
C
Catarina • extended_group • pt
9
Pros:

O quarto para 3 era ótimo! Tinha inclusive uma pequena divisória

2026-06-11 • via Nuitee
A
Artur • solo_traveller • pt
2
Uma pena !!
Pros:

Localização. Pequeno almoço básico, mas satisfatório

Cons:

Recepcionista de check in !!! Absolutamente desacolhedora, antipática ( quase rude) e desconhecedora das formalidades e aspetos básicos legais da formalização do check in de hóspedes estrangeiros.
Lamentável e determinante, porventura, para não aconselhar o hotel ou sequer pensar em voltar - sou hóspede do hotel Roma há mais de 15 anos !!

2026-06-11 • via Nuitee
M
Maria De Fatima • solo_traveller • pt
8
2026-06-11 • via Nuitee
R
Rok • family_with_children • si
9
2026-06-10 • via Nuitee
O
Oliveira • solo_traveller • br
10
Pros:

Tudo perfeito!

Cons:

Nada!

2026-06-10 • via Nuitee