Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.4 (509 reviews)
523 6th Street , Rapid City , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Historic character and atmosphere
Excellent downtown location, walkable to attractions
Friendly staff and useful local recommendations
Starbucks in the lobby
Rooftop bar/mercantile spaces
Repeat guests enjoy rooftop dining and nearby discounts
Cons:
Serious cleanliness issues reported by at least one guest (bugs, body hair)
Inconsistent service and poor responses to complaints; billing errors
Breakfast coverage and billing confusion; extra charges
Occasional room issues (remote problems, noisy AC, missing towels)
Parking/valet logistics are messy
Pub/food shortages and some mediocre food experiences

Categories

Cleanliness
6
Mixed reports: several guests praise room coziness, but at least one guest reported a serious bug problem and body hair in the shower; overall cleanliness appears inconsistent.
Service
8.8
Generally friendly and helpful staff noted (recommendations, welcoming), but multiple reports of inattentive or short staff, billing/benefit misunderstandings, and poor responses to complaints.
Location
9.6
Consistently praised: historic building in a great downtown location, easy walks to attractions and notable local sites.
Room Quality
8.6
Rooms described as cozy and historic, but some functional problems reported (broken TV remote, noisy AC) and occasional cleanliness/bug issues.
Amenities
9.2
Strong amenities cited (Starbucks in lobby, rooftop bar/dining, mercantile, attached pub); some operational hiccups (pub out of items, breakfast billing process).
Value for Money
7.6
Value is diminished for some guests by billing errors, unexpected charges and added fees; others feel the historic location and amenities justify the cost.
Food and Beverage
7.8
Mixed: rooftop dinner/drinks are liked, but breakfast service and billing were problematic for several guests; pub food described as mediocre or out of stock at times.
Overall Experience
9.6
Many guests report an enjoyable, character-rich historic stay with great location and amenities; however, isolated but severe negative experiences (cleanliness and billing/service failures) do occur.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Historic Charm and Modern Comforts
Hotel Alex Johnson, located in central Rapid City, offers a blend of historic charm and modern comforts. Just a short drive from Mount Rushmore, this hotel provides a unique and convenient stay experience.

Dining and Wellness Amenities
Guests can indulge in American cuisine at Paddy O'Neill's Irish Pub or grab a coffee at Seattle's Best Café. The on-site fitness center and spa services ensure relaxation and wellness during your stay.

Convenience and Leisure
With free Wi-Fi, a business center, and a gift shop on-site, Hotel Alex Johnson caters to both business and leisure travelers. Additionally, the proximity to Executive Golf Course and Rapid City Regional Airport adds to the convenience of staying at this historic hotel.

Book your stay at Hotel Alex Johnson for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

8.4
Based on 509 reviews
Cleanliness: 6
Service: 8.8
Location: 9.6
Room Quality: 8.6
Amenities: 9.2
Value for Money: 7.6
Food and Beverage: 7.8
Overall Experience: 9.6
B
Brandy • couple • us
10
Beautiful hotel full of character, comfort, and charm.
Pros:

I loved how much character the hotel had, and our room was super cozy! The staff was super friendly, and it was really nice having a Starbucks in the lobby! The staff also offered recommendations, which were great to have. And the hotel discounts offered at local establishments near by were an unexpected bonus!

Cons:

The remote in our room wasn't working quite right when we were trying to arrow over/up/down to log in or search things to watch. We got really frustrated and ended up just giving up and playing Yahtzee instead.

2026-10-29 • via Nuitee
G
Gunnar • couple • no
7
Ikke forhåndsbestill noe utover rommet.
Pros:

Beliggenhet og bygning,rom.

Cons:

Elendig service. Elendig frokost, overfakturering. Forhåndsbetalt pris for rom/frokost/tax ble forsøkt øket med 80 dollar. Klissete frokosttallerken ble fakturert med 30 dollar ekstra for to kopper kaffe og 2 glass juice. Dårligste opplevelse av alle hoteller denne ferien.

2026-10-24 • via Nuitee
S
Sara • couple • us
10
Great place to stay
Pros:

Very historical place. Great location

Cons:

That I asked for more creamer and sugar for coffee in my room and it never came

2026-10-20 • via Nuitee
W
Wayne • couple • us
9
Nice stay. Enjoyed our time and glad we stay here.
Pros:

Loved our stay. Very historic hotel. Four US presidents have stayed here as well as the cast from North by Northwest.

Cons:

Didn’t serve breakfast until 8. Parking is a bit of a mess.

2026-10-18 • via Nuitee
D
Dave • couple • us
10
We simply like everything about it
Pros:

We always stay here. We like dinner and drinks on the rooftop. We like the easy walks to other downtown locations. And we like its historic feel.

2026-10-17 • via Nuitee
C
Chris U. • family_with_children • us
8
An interesting experience
Pros:

Hotel history, atmosphere, and location are top.

Cons:

Booked the room w/ breakfast. The hotel has an arrangement with the attached pub to serve/order breakfast and then it comes off your bill. However, two of the three breakfast days were not taken off the bill. Breakfast drinks (i.e. coffee, juice, etc.) are not covered and paid out-of-pocket. Get an itemized bill and verify breakfast actually comes off. A daily marketing fee is also added (apparently a state thing). The hotel should do a better job at ensuring what is covered and what is not.

2026-10-16 • via Nuitee
M
Maria Eduarda • couple • br
2
Cons:

We were extremely disappointed with our stay at Hotel Alex Johnson in Rapid City.

When we arrived, our room had a serious bug problem, and the cleanliness was far below acceptable standards. We even found body hair left on a shelf inside the shower, which clearly indicated that the bathroom had not been properly cleaned before our arrival.

We reported these issues to the front desk, but the response was even more disappointing. The staff member acknowledged that the south wing of the hotel, where our room was located, was known to have more bugs and suggested that this was something to be expected. Regarding the cleanliness issue, she simply said she would report it to housekeeping, but no solution, assistance, or compensation was offered.

What frustrated us most was the complete lack of concern and willingness to resolve the situation. It is unacceptable for a hotel to acknowledge these conditions as normal rather than taking action to ensure guests have a clean and comfortable stay.

Overall, this was a very unpleasant experience, and we would absolutely never stay at this hotel again. We would not recommend it to anyone.

2026-10-16 • via Nuitee
B
Brent • couple • us
10
Absolutely fantastic
Pros:

Great location and friendly staff

Cons:

False alarm fire alarm

2026-10-10 • via Nuitee
I
Ianina • family_with_children • ru
7
2026-10-10 • via Nuitee
S
Saulius • couple • us
7
2026-10-08 • via Nuitee
M
Michelle • family_with_children • us
5
Great location. Wouldn’t stay again.
Pros:

The lobby, mercantile, and rooftop space were nice.

Cons:

Staff seemed tired and short with us. The outside pub seating was opposite valet parking, so flashers were directed into our eyes. Out of fish and chips at a pub. Other food mediocre. Staff said there was nothing they could do. We didn’t have enough towels.

2026-10-07 • via Nuitee
C
Calvin • couple • us
8
2026-09-17 • via Nuitee
N
Niccolo' • family_with_children • it
8
2026-09-12 • via Nuitee
E
Ellen • couple • us
9
2026-09-03 • via Nuitee
V
Vincent • couple • us
10
2026-08-29 • via Nuitee
H
Haldon • solo_traveller • us
9
2026-08-24 • via Nuitee
M
MichaelW07 • Family
6
Good location
Pros:

Enjoyed less than we’d expected, reception staff not that helpful and didn’t understand Hilton member benefits, multiple issues on a 1-night stay invoice. Air con extremely noisy. Great location though.

2026-08-20 • via Tripadvisor
M
Milena • solo_traveller • it
7
Pros:

La hall

Cons:

Il bagno troppo piccolo

2026-08-18 • via Nuitee
M
Matthew • couple • us
10
2026-08-18 • via Nuitee
J
Janusz • couple • gb
10
Suuuupeeeeer !!!!!!!
Pros:

Ze sniadania nie korzystalem. Lokalizacja doskonala. Personel cudowny. Wspanialy wystroj. Poooleeecaaaamm!!!!!!!

Cons:

Nie podobalo mi sie to ze bylem tylko jedna noc. Hihihihi !

2026-08-17 • via Nuitee