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Luxury Accommodation near Cala Major Beach
Modern Rooms and Specialized Golf Department
The Nixe Palace offers modern rooms with satellite TV and luxurious bathrooms. Golf enthusiasts can enjoy trips to local courses arranged by the hotel's specialized golf department.
Gourmet Dining and Relaxation Options
Indulge in the best Mediterranean cuisine at the hotel's three restaurants, or enjoy a drink at the poolside bar. Relax at the spa with a thermal circuit, Turkish steam bath, and massage treatments while overlooking the sea.
Unwind in Style at Hotel Nixe Palace
Book now to experience luxury, relaxation, and top-notch service at the Nixe Palace near Cala Major Beach.
Please note children under 14 years of age are not allowed to access the spa.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
Please note, when booking more than 6 rooms, different policies and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Spacious rooms and balconies
Housekeeping cleaning more than 3 times a day (upon your request)
Valet service
Location
Friendly professional staff
Nothing at all
Cleaning service was good and not invasive like in other hotels. Breakfast is great and with nice views to the sea. The Buffet is better than A Popa restaurant. Location is great to just go downstairs on the beach, also easy to take the bus to Palma, and just 10 min walk to Joan Miro Foundation. They refill the complimentary water bottles daily. Staff is smiling, nice and attentive.
Room 817 was quite noisy during the night, it’s probably next to some generator or machine that makes constant noise. The SPA is just ok, some facilities are a bit dated. Also, there is no iron in the room, but you can ask the reception and they will send one over for max 2 hrs. There is no place to hang wet swimsuits in the balcony to dry, and people were just putting their things to dry on the balcony edges. These are just a fee things that can be improved, otherwise we had a really comfortable stay.
La vue mer, les chambres propres literie formidable avec serviettes de toilette moelleuses, le personnel adorable , les transats et petit resto au bord de la piscine super .
Pour ma part compte tenu du prix, il n’est pas acceptable de devoir régler un transat sur la plage pour 2 à 120 euros ! Et la chambre vue ville très cher pour Une chambre minuscule. Heureusement que nous avons pu changer facilement la chambre de mon fils …
Location food service and help
Some staff members a bit dour
Clean lovely room, wonderful views fantastic beach
Beach bar could open a little earlier 11 am a little late
Dat we vlakbij de zee zaten
Alles was aangenaam
La atención de todo el personal
El baño
Beach view, although busy it was a bonus to have easy access to the beach.
Restaurant food was good, but we only ate there once.
Front of house staff were warm, welcoming and very helpful - including reception, concierge and staff helping with luggage. This team ensured an excellent first impression.
Suggesting a few areas for improvement;
1. review customer experience for pool area esp how you allocate towels and set guests up for a comfortable stay. One member of staff was less helpful and difficult when managing the pool towels. He insisted you only take one towel and did not help with sun loungers, parasols etc. Other 5 star hotels greet guests, hand them towels (with no restrictions) and then guide them to a lounger and help with parasols.
2. Also breakfast staff could benefit with some upskilling on how to engage guests, take orders and if a guest asks for something that should be on the table please get it for them, don’t ask them to get it or point to where it is.
3. This e2e experience in the spa could be improved and optimised. The massage treatment was disappointing and not value for money, it wasn’t a typical massage, it was finger tapping versus a proper relaxing massage. There was no post relaxation either to compliment the treatment which is a missed opportunity.
To excel at 5 star customer experience I suggest emulating IKOS or Sani CX standards.
Lovely breakfast - good food and drinks in the restaurants- staff were lovely - room was really clean and beds were super comfortable- fluffy towels in the bathroom too
Limited number of sunbeds around the hotel - not enough for all the guests
La proximité
Les lits ne sont pas confortable
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