Sercotel Las Casas de los Mercaderes

Hotels
•
Sercotel Hoteles
8.6 (2412 reviews)
Alvarez Quintero, 9-13 , Seville , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Limited parking
Some staff unfriendly

Categories

Cleanliness
8.09
Rooms were small but very clean and everything we needed for an overnight stay.
Service
8.86
Reception staff very helpful and friendly, but some staff were not as friendly in the evening.
Location
9.1
Perfect for walking to all the tourist attractions and very centrally located.
Room Quality
8.55
Lovely comfortable room and so quiet.
Amenities
8.58
Patio for breakfast was pleasant, but noise issues reported.
Value for Money
8.04
For the price, the room quality was below expectations.
Food and Beverage
8.89
Breakfast was very good with lots of choice.
Overall Experience
8.66
Overall very positive experience with some small issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:55

Property Description

Historic Charm in the Heart of Seville
Located in a restored 18th-century house in Seville's historic trading center, Las Casas de los Mercaderes by Silken offers a unique stay just steps away from iconic landmarks like the Cathedral and Giralda Tower.

Elegant Rooms and Courtyard
Indulge in comfort with air-conditioned rooms featuring modern amenities like satellite TV, a mini bar, and a private bathroom with a relaxing bathtub. Enjoy the hotel's stunning central courtyard adorned with a beautiful glass roof, creating a serene atmosphere for relaxation.

Delightful Dining and Shopping
Satisfy your cravings at the on-site cafeteria offering a variety of snacks and meals, or explore the vibrant surrounding area filled with charming shops and authentic tapas restaurants. Immerse yourself in the lively atmosphere of Calle Sierpes and the Santa Cruz district just a short stroll away.

Experience the magic of Seville at Las Casas de los Mercaderes by Silken. Book your stay now for an unforgettable getaway.

Important information:

Pets with a maximum weight of 10kg are accepted. The pet kit includes a bed, snack and water bowl (subject to availability upon arrival).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2412 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.89
Overall Experience: 8.66
M
Manuel Angel • couple • es
10
2026-06-20 • via Nuitee
A
annamaria • couple • it
9
2026-06-18 • via Nuitee
J
José Adelino • couple • pt
9
Excelente localização num espaço bonito.
Pros:

Localização e decoração do espaço nomeadamente do átrio central onde decorrem os pequenos almoços.

Cons:

.

2026-06-17 • via Nuitee
C
Carlos • solo_traveller • nl
9
2026-06-17 • via Nuitee
D
Delphine • couple • fr
9
2026-06-17 • via Nuitee
B
Burke • solo_traveller • ie
10
Convenient, clean, quiet & reasonably priced.
Pros:

Super location. Easy walking distance to the cathedral, palace & river. Very clean & quiet. Air conditioning is excellent & bed very comfortable. Staff were all friendly & helpful. Lovely breakfast space with well varied buffet. Lots of cafes, restaurants & bars on the doorstep.

2026-06-17 • via Nuitee
M
Marta • couple • pl
6
Pros:

Excellent location in the historical centre of Seville, 5 min from the Cathedral. Very spacious and comfortable room, with additional couch and large bed. I appreciated well equipped bathroom however the shower wasn't very functional (water spilling on the floor, not easy to regulate the temperature).

Cons:

The breakfast was a huge disappointment - simply not good.

2026-06-17 • via Nuitee
C
Cristian • solo_traveller • it
9
Pros:

Ottima posizione. Letto molto comodo e camera pulita.

2026-06-17 • via Nuitee
C
Carine • solo_traveller • be
9
2026-06-15 • via Nuitee
L
Luis Filipe Ferreira da Silva • family_with_children • pt
9
Boa localização. Excelente atendimento, principalmente a Sra Ana
2026-06-15 • via Nuitee
A
Ana • family_with_children • pr
10
Excelente estadía en un hotel céntrico con muy buen servicio
Pros:

Mucha cooperación a la hora de la salida, me permitieron cargar el celular en el lobby y sentirme cómoda mientras esperaba la hora de tomar el tren. La ubicación es excelente, muy cerca de la catedral y el alcázar real

Cons:

Me hubiera gustado no tener bañera, prefiero los baños con ducha y piso a ras

2026-06-15 • via Nuitee
Şirin • couple • fr
4
Moyen
Pros:

L’emplacement

Cons:

Vu sur un mur blanc, travaux dans le couloir devant notre porte à 9h du matin

2026-06-15 • via Nuitee
F
Franck • couple • fr
5
Mauvais rapport qualité/prix
Pros:

Bon emplacement de l'hôtel, situé tout près des restaurants et des points d'intérêts de la ville.

Cons:

L'accueil à notre arrivée a été très froid. Pas un sourire de l'hôtesse, nous a donné les fascicules pour la visite de la ville sans donner aucune explication. Ne devrait pas être à une réception d'hôtel si elle n'aime pas son métier! Les chambres sont très très mal insonorisées. On entendait les gens rentrer, se doucher, tirer la chasse d'eau comme si ils étaient dans notre chambre. La porte de la chambre laissait passer toute la lumière du couloir, donc impossible de dormir!!!

2026-06-14 • via Nuitee
J
Juan Miguel • couple • es
8
Pros:

La ubicacion

Cons:

Todo estaba correcto

2026-06-13 • via Nuitee
P
Pascale • couple • re
9
Pros:

L'hôtel est facile d'accès et très bien placé pour les visites. Il a parfaitement répondu à nos attentes

2026-06-13 • via Nuitee
A
Annette • family_with_children • mt
9
Fantastic
Pros:

The location was excellent just 5 minutes walk from the Giralda, 1 minute from the main shopping street and with various restaurants nearby to choose from. Very large rooms air conditioned with very large comfy bathroom. Breakfast was excellent and everything very clean.

Cons:

Nothing that I can think of

2026-06-13 • via Nuitee
U
Ulrich • solo_traveller • at
4
Cons:

Habe ein Standard Doppelzimmer 15-18qm gebucht und bezahlt. Bekommen habe ich ein Upgrade für ein Einzelzimmer, da ich alleine nach Sevilla gereist bin.
Wohlgemerkt zum GLEICHEN PREIS eines Doppelzimmer. Das Einzel-Zimmer hatte 9 qm und unzumutbar. Da braucht man nichts mehr hinzu zufügen!!!

2026-06-13 • via Nuitee
T
thom • solo_traveller • fr
10
Propreté et service irreprochable
Pros:

Propreté de la chambre et de l'hotel. Amabilité, politesse du personnel. Points de detente et lecture avec climatisation. Petit déjeuner complet et diversifié.

Cons:

Sommier bruyant et matelas inconfortable.

2026-06-12 • via Nuitee
A
Ayşenur • solo_traveller • tr
1
Pros:

Hiçbirşeyi

Cons:

Otelin banyosu, duşu, lavabosu çok kötü, bütün su yere akıyor tüm zemin su oluyor. Otelin ses yalıtımı o kadar berbat ki horlama, konuşma, yürüme vb. Seslerin hepsi odadan duyuluyor. Arabayla girişe kapalı bir yerde olduğu için 1 saat park edecek yer bulmaya çalıştık.

2026-06-11 • via Nuitee
C
Cicely • couple • gb
4
Pros:

Good location

Cons:

Our room was half basement and smelled bad, was dark and generally unpleasant to be in, which is tricky in a place where siestas are needed

2026-06-11 • via Nuitee