Hotel Dann Carlton Medellín

Hotels
•
Dann Hotels
8.6 (5233 reviews)
Cra 43A No. 7-50 , Medellín , CO
+57 604 4445151

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise from the surroundings
Maintenance issues in rooms
Limited dining variety

Categories

Cleanliness
8.02
Several reviews noted issues with room cleanliness and maintenance, indicating that this could be improved.
Service
9.23
Many reviews highlighted the friendliness and helpfulness of the staff, marking it as a strong point.
Location
9.03
Positive mentions of the hotel's convenient and pleasant location.
Room Quality
8.23
Comfortable rooms mentioned, but noise issues affect quality.
Amenities
8.32
Good amenities reported, with some needing upgrades, especially the gym and pool.
Value for Money
8.73
Generally seen as worth the price, though some concerns about additional costs.
Food and Beverage
8.42
Breakfast was well reviewed, but limited variety was noted in other dining options.
Overall Experience
8.82
Overall, a satisfying stay with highlighted positives and important areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:34

Property Description

Luxurious Accommodation and Relaxation
Indulge in spacious rooms with a seating area, enjoy the outdoor pool, and pamper yourself at the spa at Dann Carlton Medellín. The hotel's prime location in El Poblado, just 3 blocks from San Fernando Casino, offers convenience and luxury.

Dining Excellence and Convenience
Savor a variety of culinary delights at the hotel's 3 restaurants, serving both regional specialties and international cuisine. With 24/7 room service available, you can dine at your convenience. Additionally, take advantage of the airport shuttle service for a hassle-free journey.

Wellness and Leisure
Unwind at the sun terrace by the pool, treat yourself to beauty services at the salon, or rejuvenate with a soothing massage. Stay active at the gym or simply relax in the comfort of this upscale hotel.

Book now to experience the perfect blend of luxury, convenience, and relaxation at Hotel Dann Carlton Medellín.

Important information:

According to Colombian tax laws, foreign visitors and Colombian citizens residing abroad are exempt from the 19% VAT upon receiving entry stamp to Colombia which confirms your stay in the country for up to ninety (90) calendar days and has the PT stamp or the current temporary visa type "V". This exemption applies for accommodations only, does not include other services and the invoice is generated in the name of the passport and reservation holder.

The permit must be presented upon arrival where the original passport must be provided and a copy of the data sheet and the stamp sheet will be taken. Guests are reminded to request a stamp from immigration upon arrival even if they enter through biometrics.

Airport transfer service is available upon request.

For reservations of three or more rooms, additional policies and charges will apply.

To ensure the safety and quality of the experience for all guests, visitors must register during the check-in process.

If the visitors are not present during check-in, their personal information must be provided for pre-registration. Failure to register this information on time will result in a nonrefundable charge.

In compliance with Colombian Law 2068 of 2020, visitors may only register with official identification: ID card for Colombian nationals and passport for foreign visitors. Each visitor must sign the hotel registration form. It is important to inform the reception when a visitor leaves the hotel; otherwise, the charge for their stay will be applied for the remaining nights, and refunds will not be processed.

Additional unregistered guests will incur an additional charge of USD 99. This value must be paid before accessing the room and is charged per person, per day.

Guests must present a valid ID and credit card upon check-in.

If a credit card is not available, a cash deposit of USD 300 per night or USD 100 will be required.

Cash deposits will be returned upon check-out.

Please note that extra beds, sofa beds, and cribs are available upon request and subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Location

Guest Reviews

8.6
Based on 5233 reviews
Cleanliness: 8.02
Service: 9.23
Location: 9.03
Room Quality: 8.23
Amenities: 8.32
Value for Money: 8.73
Food and Beverage: 8.42
Overall Experience: 8.82
K
Karla • solo_traveller • pa
9
Mejor hotel en Medellín
Pros:

Desde que llegas se siente un trato de calidad, uno se siente cliente vip. La ubicación excelente y el desayuno bien completo

Cons:

El gimnasio necesita ser renovado, varias máquinas dañadas y los equipos viejos, las mancuernas ni se les veían los pesos

2026-09-12 • via Nuitee
B
Bastien • family_with_children • fr
7
Très loin d'un 5 étoiles
Pros:

Hotel safe à Medellin
Grande chambre
Piscine après les visites

Cons:

Personnel peu à l'écoute et très en dessous de ce que l'on peut attendre:
- A la réception, ils ont essayé de nous faire payer des suppléments pour les enfants.
- Le taxi réservé n'est jamais venu nous chercher
- Personnel complétement absent à la piscine (tables non débarassées pendant plusieurs heures)

Salle de sport vétuste et non climatisée
L'infrastructure est bonne, mais l'impression générale est décevante !

2026-09-12 • via Nuitee
M
MUNEVAR GONZALEZ • solo_traveller • co
8
Pros:

Las camas 10/10
Desayuno 10/10

Cons:

Servicio piscina regular

2026-09-11 • via Nuitee
J
Javier G.G. • solo_traveller • es
9
2026-09-11 • via Nuitee
X
Xavier • couple • us
10
Pros:

La comida es de lo mejor y la atención es 10/10

Cons:

Nada

2026-09-10 • via Nuitee
J
JORGE CAMILO • solo_traveller • ch
10
Always the best option in Medellin
Pros:

Very clean, spacious, lots of restaurants, perfect location

Cons:

Breakfast tables are too big

2026-09-10 • via Nuitee
A
aerogistics • solo_traveller • us
9
Pros:

Everything

Cons:

No microwave.
Beds took up most room space
Not much space to manuever

2026-09-08 • via Nuitee
J
Javier • family_with_children • es
10
Maravilloso
Pros:

La ubicación, la piscina, el spa, el jacuzzi y los desayunos.

2026-09-08 • via Nuitee
A
Antonio • couple • es
9
2026-09-08 • via Nuitee
S
Shaskia • couple • us
10
2026-09-07 • via Nuitee
K
Karen • couple • cr
10
Este hotel es de los mejores en los que he estado, la atención, la comida, y las instalaciones hacen una estancia placen
Pros:

Localización, atención e instalaciones

2026-09-07 • via Nuitee
A
ALESSANDRO • couple • co
10
Eccellente
Pros:

🥳

2026-09-07 • via Nuitee
T
Thomas • couple • us
10
Pros:

Check in amazing

Cons:

Checkout not so much

2026-09-07 • via Nuitee
J
Jaume • couple • es
7
Pros:

La ubicación y el
Personal

Cons:

El desayuno un poco justo por la categoría de l’hotel.
No había secador en l’habitacion y la colcha era muy doble.

2026-09-05 • via Nuitee
C
Cristhian • extended_group • co
10
2026-09-04 • via Nuitee
D
DEVIS • solo_traveller • pa
9
Pros:

El desayuno

2026-09-04 • via Nuitee
L
LILIA • couple • co
8
2026-09-04 • via Nuitee
C
claudia • solo_traveller • ar
8
Visita Medellin. Muy linda ciudad
Pros:

La ubicación. Y la atención de recepción

Cons:

No tiene comida sin tacc para el desayuno. El personal del desayuno no es de lo mejor

2026-09-03 • via Nuitee
L
Luz Marina • solo_traveller • co
10
Pros:

Es un excelente hotel, cumple mis expectativas.

2026-09-02 • via Nuitee
S
Santiago • couple • co
1
2026-09-02 • via Nuitee