Leonardo Royal Hotel Edinburgh

Hotels
•
Leonardo Hotels
8.5 (13157 reviews)
43 Jeffrey Street , Edinburgh , gb
+44 131 200 3300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Poor cleaning service
Noise from adjacent rooms
Inadequate breakfast options

Categories

Cleanliness
6.58
Room cleaning was poorly executed, and there were issues noted with bathroom cleanliness.
Service
8.55
Mixed sentiments about service, friendly staff but poor handling of complaints.
Location
9.59
Great location close to amenities and transportation.
Room Quality
8.04
Some guests enjoyed comfortable rooms, but others faced issues like hard pillows.
Amenities
9.07
Amenities were generally good with a pleasant bar and breakfast, but with some limitations.
Value for Money
9.03
The experience is considered worth the price despite being slightly pricey.
Food and Beverage
8.08
Breakfast was good but lacked fresh orange juice and had some subpar restaurant meals.
Overall Experience
9.05
Overall, a pleasant stay despite some issues, with high recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:21

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn. Indulge in Dream beds, spacious bathrooms with spa toiletries, and high-speed WiFi in every room.

Dining Excellence
Savor delectable international cuisine at the modern restaurant or enjoy light bites and coffee at the bar. Culinary delights await to tantalize your taste buds.

Prime Location
Immerse yourself in the rich history of Edinburgh's Old Town, steps away from iconic landmarks like Edinburgh Castle and Holyrood Palace. With major attractions and transport hubs within walking distance, convenience is at your doorstep.

Book now and elevate your Edinburgh experience at Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 13157 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.05
E
Efraim • couple • il
9
טוב מאד
Pros:

מיקום מעולה , קרוב לתחנת הרכבת המרכזית והשכרת רכב.

2026-07-25 • via Nuitee
N
Nina • family_with_children • nl
9
2026-07-25 • via Nuitee
I
Ivan • couple • hr
10
Jedno od najboljih mjesta za biti pri posjeti Edinburghu
Pros:

Fenomanalna lokacija, jako lijepo uređenje hotela i sobe, jako nam se svidjela 24h trgovina kod recepcije, odličan bar i restoran i posluga u sobu. Lokacija najbolja!

2026-07-25 • via Nuitee
A
Amell • couple • sa
8
Pros:

Excellent location

Cons:

The bed was higher in the middle and lower on the sides which was uncomfortable.

2026-07-25 • via Nuitee
E
Esther • extended_group • nl
7
Locatie top, hotel is heel gedateerd
Pros:

De locatie

Cons:

Oudbollig hotel…. Echt gedateerd

2026-07-25 • via Nuitee
A
Aamir • solo_traveller • pk
8
2026-07-25 • via Nuitee
M
Mary-Ellen • solo_traveller • us
10
comfortable and enjoyable
Pros:

location, clean, great staff

Cons:

nothing

2026-07-25 • via Nuitee
K
Kerri • solo_traveller • au
7
Pros:

Great location all good except pillows

Cons:

I didnt sleep very well due to very hard pillows which affected my experience. They only have hard rocks of pillows. Ended up with neck and headaches.

2026-07-25 • via Nuitee
N
Najla • family_with_children • sa
9
Interesting & satisfactorily
Pros:

Location

Cons:

No good room services.

2026-07-25 • via Nuitee
M
Mary-Ellen • couple • us
10
excellent location, clean comfortable rooms with wonderful staff!
Pros:

well kept and great location

Cons:

nothing

2026-07-25 • via Nuitee
A
Abdulla.Yousuf • solo_traveller • ae
10
Pros:

Thanks to all stuff

2026-07-25 • via Nuitee
A
Arya • solo_traveller • ae
8
Pros:

The location is central and easy access

Cons:

Nothing as such

2026-07-25 • via Nuitee
R
Rosevelyn • extended_group • us
8
Good
Pros:

The location is great. Near to all where I want to go and see

Cons:

The staffs who are I think Russians (3 girls), I’m not sure if they are cleaners, we were waiting outside the lift and so they just went inside the lift themselves and almost closed it without letting us in. They should have prioritize customers first

2026-07-25 • via Nuitee
R
Rosevelyn • couple • us
7
2026-07-25 • via Nuitee
S
sulaiman • family_with_children • kw
8
2026-07-25 • via Nuitee
R
Ramute • family_with_children • gb
6
Excellent location and a comfortable stay overall, but improvements to room maintenance, breakfast quality and accommoda
Pros:

The location is excellent, within walking distance of the Royal Mile, Edinburgh Castle, Waverley Station and many other attractions, making it a great base for exploring the city. The room was clean, towels were changed daily and we appreciated the complimentary still and sparkling water provided in the room. We also enjoyed dinner at the hotel one evening, where the kitchen accommodated my daughter's dietary requirements very well and the food was delicious. During our first two breakfasts, one member of staff went above and beyond to help with my daughter's dietary needs, and we are very grateful for her kindness and excellent customer service.

Cons:

Unfortunately, there were several areas that could be improved. One of the cups in the room was dirty on arrival, the room had an unpleasant smell that seemed to have been masked with air freshener, and there were water stains on the wall beneath the curtains. Our street-facing room was noisy, and outside smells entered the room, affecting our sleep. The shower design was impractical, with only a half glass screen, making it difficult to shower without soaking the bathroom floor. The resulting water damage around the bathroom door frame was clearly visible.
Breakfast was disappointing considering the additional cost. Although the hotel confirmed they could accommodate dietary requirements, the choice for guests with multiple allergies was very limited and had to be requested each morning. The excellent service we received during our first two breakfasts was not consistent for the rest of our stay. The pancakes were dry and overcooked, there were no simple hard-boiled eggs despite several guests asking, and more suitable options such as allergy-friendly bread or porridge would have made a significant difference. Staff appeared rushed and under pressure, which affected the overall customer experience. On our final night the room was not serviced, the beds were not made and the complimentary water was not replenished.

2026-07-25 • via Nuitee
I
Ibrahim • couple • qa
1
2026-07-25 • via Nuitee
J
Johannes • couple • za
9
2026-07-25 • via Nuitee
S
Sahar • couple • sa
10
2026-07-25 • via Nuitee
K
Kimia • solo_traveller • ir
6
2026-07-24 • via Nuitee