Guest Inn Pigeon Forge

Hotels
7.7 (3179 reviews)
202 Emert Street & Parkway , Pigeon Forge , US
+1 (865) 429-0150
[email protected]

listing image 1
Show all photos
Paid
Children allowed

Facilities

Self parking (surcharge)
Free WiFi
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location / close to attractions
Friendly, helpful front desk staff
Some rooms described as clean and well kept
Housekeeping praised in several reviews
Generally quiet for some guests
Cons:
Very small bathrooms / cramped rooms
Musty smells, mold, stained linens and fixtures
Old / ran down appearance and poor maintenance
No breakfast offered or limited F&B
Pool closed or small
Noisy rooms / thin walls and noisy AC

Categories

Cleanliness
6.5
Mixed reports: several guests noted stained sheets, mold/musty smells and dirty baseboards, while others said rooms were very clean and well kept.
Service
10
Consistently praised: multiple mentions of friendly, helpful front-desk staff and standout employees who improved guest experience.
Location
10
Very strong: many reviewers cited excellent location, walking distance to restaurants and close to the parkway/amusement destinations.
Room Quality
5.7
Several issues: repeatedly reported very small bathrooms, cramped rooms, peeling paint, poor workmanship (grout/painting), noisy AC and some broken fixtures/appliances.
Amenities
6.7
Limited: pool closures and small pool size noted, and lack of offered breakfast was a common comment; overall amenities considered below expectations by some guests.
Value for Money
6.5
Mixed-to-negative: a number of guests felt the rate did not match the condition/size of rooms and maintenance issues, though others found the stay acceptable given location and staff.
Food and Beverage
7.2
Lightly criticized: several guests noted there was no breakfast and suggested basic breakfast options; otherwise little detailed feedback on F&B quality.
Overall Experience
9
Overall impression leans positive due to excellent location and very good service, despite recurring room quality and cleanliness concerns; guests’ experiences varied but front desk and location weighed heavily in favor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Located just minutes away from popular attractions such as Dollywood and the LeConte Convention Center, Guest Inn Pigeon Forge offers the perfect base for your stay in the area. Each room at Guest Inn Pigeon Forge is equipped with modern amenities including a small refrigerator, microwave, and flat-screen cable TV. A launderette and meeting facilities are also available.

Important information:

Please note that parking is limited to 1 space per room. Additional spaces are available for a surcharge. Contact hotel for details.

NO Breakfast
No Locals
No RV / trailer parking allowed during car show event dates. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Swimming pool is closed from Wed 9 Sept 2026 until Mon 12 Apr 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Parking

    Private parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

7.7
Based on 3179 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 5.7
Amenities: 6.7
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 9
D
Dusty • couple • us
4
Good location but old hotel.
Pros:

Convenient

Cons:

Old and ran down

2026-10-31 • via Nuitee
P
Prasenjit • family_with_children • us
10
Pros:

Hotel is new and clean, they should add some basic breakfast as most of the hotels provides, even a small vegetarian with fruits and milk for kids should be nice to have

Cons:

Cant think of anything, maybe a bigger pool as it has ample space

2026-10-29 • via Nuitee
C
Carol • couple • us
9
Cons:

In a city where the amusement park is the destination of all patrons you should allow for early check-in when your empty so our bags do not stay in the car and chance being stolen

2026-10-29 • via Nuitee
S
Sandra • family_with_children • us
7
Pros:

Being back from road it was quiet. Young lady at the desk was very nice. Room was clean.

Cons:

Some common areas could used a little cleaning on baseboards, doorframes etc. Bed was a little softer than I like.

2026-10-29 • via Nuitee
F
Floyd • couple • us
4
Pros:

There was no breakfast

Cons:

Poor workmanship in bathroom. Tile grout work. walls were not sanded down before painting. Handles turned wrong way on faucet and poored water on the sink because it was too small for the lavroatory. Small TV for the distance from viewing. Ac unit very noisy. You could hear everything through the walls

2026-10-29 • via Nuitee
S
Shannon • couple • us
8
Close to everything we wanted to see
Pros:

Great location

2026-10-28 • via Nuitee
C
cynthia • couple • us
7
2026-10-28 • via Nuitee
H
Hannah • couple • us
10
Relaxing
Pros:

I like that we were in walking distance of Golden Corral

Cons:

No much to complain about.

2026-10-28 • via Nuitee
R
Reagan • couple • us
4
2026-10-27 • via Nuitee
L
Lorrie • couple • us
10
The lady at the front desk was wonderful
Pros:

It was very clean and well kept

Cons:

The pool was closed, but that’s to be expected at this time of year

2026-10-27 • via Nuitee
K
Keith • couple • us
4
Will not stay again
Pros:

Friendly staff

Cons:

Musty smell in lobby and halls. Mold on ceiling in room. Bathtub was slick. It felt like there was oil in it.

2026-10-27 • via Nuitee
M
McKenzie • couple • us
7
2026-10-26 • via Nuitee
H
haley • couple • us
2
Pros:

Location

Cons:

Dirty, stained sheets, stained lamps, stained ceilings, tiny bathroom, broken hair dryer with wires showing

2026-10-26 • via Nuitee
R
Renner • family_with_children • us
7
Cons:

Bath room way to small

2026-10-26 • via Nuitee
M
Marlee • couple • us
8
2026-10-26 • via Nuitee
E
Edward • couple • ca
9
Pros:

Everything clean comfortable friendly staff

Cons:

Everything was perfect

2026-10-25 • via Nuitee
K
Kandy • couple • us
6
Great location!
Pros:

The housekeeping staff was awesome. Location was close to the parkway.

Cons:

King sized bedroom was extremely small. Bathroom needs updated, room 340. Peeling paint, no stopper for sink or tub.

2026-10-25 • via Nuitee
D
Debbie • couple • us
9
2026-10-24 • via Nuitee
D
Danny • solo_traveller • us
10
2026-10-24 • via Nuitee
L
LILIANA ALICIA • couple • ar
7
2026-10-24 • via Nuitee