Greenville Pelham Inn by IHG

Hotels
•
Independent
7 (118 reviews)
20 Interstate Ct, Greenville, South Carolina, 29615-5014 , Greenville , US
+1 864-297-7866

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Pets allowed

Facilities

Elevator
ATM/banking
Safe-deposit box at front desk
Multilingual staff
Free use of nearby fitness center
Express check-out
Express check-in
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Close to airport, freeway and restaurants
Several mentions of friendly/helpful front-desk staff
Good price / affordable for budget travelers
Hot water and functioning air conditioning reported by some
Convenient for convention center/short trips
Cons:
Major cleanliness issues: roaches, bed bug, cigarette smoke, mold and dirty rugs
Room maintenance problems: broken TV/door locks, leaking/unclean bathrooms, broken microwave, unstable bed/frame
Noise problems (freeway adjacency; grounds work at odd hours)
Advertised amenities missing or unavailable (pool, breakfast)
Poor responses to repair requests reported by some guests

Categories

Cleanliness
3
Poor — multiple guests reported roaches, a bed bug, cigarette smoke, mold/rot, bloody sheets and filthy hallway rugs; several rooms smelled strongly of cleaning chemicals or other odors.
Service
10
Generally strong front-desk interactions noted: several guests described very helpful, polite staff and accommodating check-in assistance. A few reports of unhelpful attitude or slow/no repairs were recorded, but positive staff interactions were repeatedly mentioned.
Location
10
Very convenient — frequently praised for proximity to the airport, freeway, restaurants and convention center. Note: some rooms experience freeway noise, so choose a quieter room if available.
Room Quality
4
Below average — multiple maintenance and comfort issues (broken TV/door locks, sharp bedframe, leaning box spring, unsecured toilet seat, clogged toilets, strong/unpleasant odors, visible mold/rot in some rooms).
Amenities
6
Limited and inconsistent — advertised amenities (pool) were reported missing, breakfast often unavailable, some in-room items (microwave) not working, and plumbing issues occurred.
Value for Money
10
Good value for budget travelers — several guests explicitly noted the low price and described the property as comfortable/affordable despite condition issues.
Food and Beverage
6
Mostly negative/limited mention — guests reported breakfast was not included or not available; no strong positive F&B experiences noted.
Overall Experience
7
Mixed overall — some guests found the hotel adequate for budget/business stays due to price and location, while many others reported serious problems (cleanliness, pests, noise) that made their stays poor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Amenities

Enjoy complimentary wireless internet, a picnic area, and access to a nearby fitness facility during your stay.

Featured Amenities

Benefit from express check-in, express check-out, and a 24-hour front desk for a seamless experience.

Modern Guestrooms

Stay connected with LED TVs, free Wi-Fi, and cable programming in our well-equipped guestrooms.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

7
Based on 118 reviews
Cleanliness: 3
Service: 10
Location: 10
Room Quality: 4
Amenities: 6
Value for Money: 10
Food and Beverage: 6
Overall Experience: 7
M
Melissa • friends
2
Pros:

Our TV was broken. Our bedframe was sharp and I cut myself on it and bled on the sheets. I had to get bandaids from the front desk. We checked out at 8pm the day we checked in.

2025-10-12 • via Nuitee
C
Cathryn
10
Pros:

Good price and overall clean. Staff is friendly and helpful and pleasant to talk to.

2025-09-05 • via Nuitee
T
Theotis
6
Pros:

Beds very uncomfortable

2025-08-22 • via Nuitee
A
Andre
6
Pros:

I came here for a work function. I left for my meeting and when I got back my key wouldn’t work. The guy at the counter told me I had to pay another day because I was suppose to check out. Showed him my receipt and itinerary and he looked some stuff up and said I was correct. Didn’t enjoy his attitude when I told him I couldn’t get into my room. Wouldn’t stay here again but it is close to the airport and freeway. Old building but water was hot and air conditioner works even though you can’t set it too low.

2025-08-12 • via Nuitee
D
Derrick • family_with_children
10
Pros:

Great property. Bathroom was a little dingy looking needed caulk replaced around shower. Hotel was close to a lot of restaurants. My family enjoyed their stay.

2025-08-03 • via Nuitee
C
Carol • family_with_children
10
Pros:

Comfortable affordable

2025-07-29 • via Nuitee
J
Jane
8
Pros:

The toilet seat wasnt secure and when I asked for it to be fixed they didn't bother. The motel was close to the convention center which was nice. The property could be updated.

2025-07-28 • via Nuitee
N
nicholas • family
4
Pros:

Reviews and pictures were not true hallway rugs were filthy and the property stank of cigarette smoke

2025-06-29 • via Nuitee
A
Anaj
2
Pros:

i didn’t happen to stay because my room wasn’t what i paid for online it smelled funny it was parts of the room that was rotten and molding and overall i didn’t like my stay at all which cause me to leave the same day instead of the next morning like my initial checkout was supposed to be

2025-06-25 • via Nuitee
S
Shawn
4
You get less than you pay for
Pros:

Power was out first night, door lock didn't work properly. Told them about it, they did NOT fix it

2025-06-23 • via Nuitee
T
Tiffany
4
Pros:

The room I stayed in was not cleaned. There were dead roaches on the floor and a live one in my bed. I had to go to the front twice for a plunger as the slightest amount of toilet paper clogged up the toilet

2025-06-15 • via Nuitee
C
Celia
8
Pros:

Clean room, very spacious and very polite staff. Advertisement said pool, but there was no pool on the property.

2025-06-15 • via Nuitee
K
Kimberly • family
2
Pros:

Not the greatest.

2025-06-10 • via Nuitee
C
Chana
10
Pros:

Customer service was excellent as well as rooms, no bed bugs and no smelly odors

2025-05-19 • via Nuitee
B
Belinda
10
Pros:

Eveything was clean. Staff was very fry.

2025-04-28 • via Nuitee
E
Edward
4
Pros:

noisy

2025-04-25 • via Nuitee
P
pamela
8
Great staff, located next to freeway
Pros:

Very helpful check in staff - the gentleman let me view 3 rooms so I could find one that wasnt noisy. Please note, this property is adjacent to a freeway so pick a room away from the noise. Disappointed the breakfast wasnt included, I was told it wasnt available at this time. very close to airport.

2025-04-22 • via Nuitee
A
Arthur
8
Pros:

There was a bed bug.

2025-04-16 • via Nuitee
V
Virginia
2
Not f you need to rest
Pros:

The WORST hotel stay I’ve EVER experienced. Grounds workers running weed wackers and chain saws right outside my window in the first floor. Had to get up at 3am to catch a flight so all I needed was a quiet room-MOT HAPPENING! Finally at almost 9pm I couldn’t take it anymore and went to the front desk and told the manager. It did stop shortly thereafter but very unacceptable.

2025-04-10 • via Nuitee
G
geng • partner
8
Pros:

Room has strong cleaning liquid smell.

2025-02-23 • via Nuitee