Peerless Hotel Kolkata

Hotels
8.6 (1215 reviews)
12 Jawahar Lal Nehru Road , Kolkata , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Food service problems

Categories

Cleanliness
8.15
Multiple reviews mentioned cleanliness issues, including dirty bathrooms.
Service
9.15
Overall service was noted as helpful, with staff assisting guests.
Location
9.65
The location is frequently praised as central and convenient.
Room Quality
8.65
Rooms are noted as clean but some reviewers mentioned they need renovation.
Amenities
8.65
Amenities were adequate and spacious, although some maintenance issues were reported.
Value for Money
8.15
Considered expensive for the services provided, as noted in several reviews.
Food and Beverage
7.15
Several complaints about food service delays and order errors were highlighted.
Overall Experience
9.25
General satisfaction with improvements noted despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Convenient Location
Located in the heart of Kolkata, The Peerless Inn is just a short walk from Park Street and the historic Esplanade area. With easy access to Sealdah Station and the airport, exploring the city is a breeze.

Comfortable Accommodation
The air-conditioned rooms at The Peerless offer modern amenities such as a TV, minibar, and tea/coffee maker. After a day of sightseeing, guests can relax and unwind in the comfort of their well-equipped rooms.

Dining and Leisure Options
Indulge in local delicacies at Restaurant Aaheli or savor international dishes at the 24-hour restaurant Oceanic. For a quick bite or a caffeine fix, guests can choose from the hotel's two cafe options. Additionally, the fitness centre and massage services ensure a rejuvenating stay.

Experience the best of Kolkata at The Peerless Inn. Book now for a memorable stay!

Important information:

For security reasons, guests are required to present a valid photo ID upon check-in. Foreign nationals are required to present a valid passport and Visa at time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 1,000 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1215 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 9.25
P
Prashant extended_group in
9
2026-06-17 via Nuitee
F
Francois extended_group fr
4
Pros:

emplacement et petit-déjeuner

Cons:

Nous avions réservé et payé une nuit supplémentaire afin de pouvoir disposer de la chambre dès notre arrivée, l'hôtel ne proposant pas d'early check-in.

Malgré cela, à notre arrivée, la chambre réservée depuis la veille n'était toujours pas prête. Nous avons été installés dans une chambre temporaire qui ne correspondait pas à la catégorie supérieure réservée.

Le soir, on nous a proposé une chambre supérieure avec un seul lit alors que notre réservation prévoyait deux lits. Après réclamation, nous avons finalement obtenu la catégorie réservée, mais mon collègue a dû dormir sur un lit de camp.

Payer une nuit supplémentaire pour garantir la disponibilité de la chambre et se retrouver dans cette situation est inacceptable. Très mauvaise gestion des réservations et organisation défaillante.

2026-06-15 via Nuitee
P
PALLAVI couple ae
10
2026-06-14 via Nuitee
K
Kamaluddin solo_traveller in
9
2026-06-14 via Nuitee
S
Shafiqul family_with_children bd
4
All good except checking in experience
Pros:

Room

Cons:

Checking In experience. Impolite.

2026-06-13 via Nuitee
M
Md Masud family_with_children in
6
2026-06-13 via Nuitee
K
KALYAN extended_group in
8
Pros:

Breakfast was good
Rooms are little old

Cons:

Rooms requires further update
But this value for money

2026-06-12 via Nuitee
M
Mahin extended_group in
1
Its a very bad experience very bad rooms with 0 % cleanliness
Pros:

Nothing

Cons:

Nothing

2026-06-11 via Nuitee
A
amitverma05 Solo travel Mumbai, Maharashtra
10
Excellent Stay in Peerless Inn Kolkata
Pros:

The experience had been fabulous.Highlight has been warm and helpful conduct of Mr Pradipta Chakraborty who ensured that my stay was more than comfortable.Keep doing the good job.Hooing to enjoy the warm hospitality once again very soon.

2026-06-06 via Tripadvisor
R
Reuben family_with_children bd
7
2026-06-06 via Nuitee
R
Reuben family_with_children bd
7
2026-06-06 via Nuitee
P
patrick shah solo_traveller ae
9
Peerless Kolkata comfort
Pros:

Service. Ambience, location

Cons:

X

2026-06-05 via Nuitee
C
Coastal12953073168 Couples
10
Just wow
Pros:

In explication...very nice In every aspect peerless in is a cut above from the rest.More over staff behavior and approach is excellent

2026-05-28 via Tripadvisor
B
Bimal solo_traveller in
10
2026-05-27 via Nuitee
B
Bimal solo_traveller in
9
Enjoyed the stay
Pros:

Location, cleanliness and helpful staff

2026-05-27 via Nuitee
T
Tourist58597156405 Business
10
Excellent stay
Pros:

I stayed at Peerless Hotel from 10th May to 24th May, and overall my experience was excellent.

I would especially like to appreciate the housekeeping team for maintaining cleanliness and hygiene consistently throughout my stay. Their service was prompt, professional, and always delivered with a pleasant attitude.

The restaurant staff also deserve special mention for their courteous behaviour, attentive service, and hospitality. Every interaction reflected warmth and professionalism, making dining a very comfortable experience.

I would also like to appreciate the reception staff for their cordial and cooperative behaviour. They were always polite, helpful, and ready to assist whenever required, which made the stay even more pleasant.

There was only one issue related to Room 1505. Since the room is located adjacent to the staff access door, there was noticeable noise every time the door opened and closed. At times, it felt as if someone was opening the room door itself, which disturbed comfort and rest.

Apart from this concern, the overall stay experience was truly wonderful, and I sincerely appreciate the hospitality extended by the entire team.

2026-05-24 via Tripadvisor
-
- HO solo_traveller in
8
2026-05-23 via Nuitee
A
Ajay family_with_children ae
9
2026-05-23 via Nuitee
P
Passport41481178524 Solo travel Delhi, Norfolk County, Ontario
8
Decent hotel
Pros:

I stayed at this hotel two months ago for a solo trip and had a decent experience. The front desk associate, Sujit, was incredibly helpful and guided me throughout my stay, and the housekeeping staff was equally attentive. However, I feel the food quality could be improved. Overall, it’s a nice place for solo travelers.

2026-05-21 via Tripadvisor
J
Jet34724661846 Couples
10
Good Stay
Pros:

Nice stay, one of the best stay we had. Specially I would like to mention pradipta who helped us a lot. We faced some problem during our stay, but he ensured for a smooth stay after that. Every thing was went good specially the reception peoples are awesome.
Thanks pradipta will see you soon.

2026-05-20 via Tripadvisor