Hyatt Place Dallas Las Colinas

Hotels
•
Hyatt Place
8.8 (575 reviews)
5455 Green Park Drive , Irving , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Room condition issues
Miscommunication about payments
Breakfast timing

Categories

Cleanliness
8.38
The room was clean, but there were mentions of the carpet and sofa needing a deep clean.
Service
9.35
Staff were frequently described as friendly and helpful, although there was a significant negative experience reported.
Location
9.39
Location was noted as perfect and very convenient, close to restaurants and amenities.
Room Quality
8.34
Generally comfortable, but issues noted with room condition in some reviews.
Amenities
8.87
Amenities were mentioned positively with good breakfast but some suggestions for improvement.
Value for Money
8.83
Rate was reasonable and guests expressed willingness to return, indicating satisfaction with value.
Food and Beverage
8.38
Breakfast was noted as good, but with timing issues for some guests.
Overall Experience
8.85
Mixed experiences overall but with a preference for returning based on good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Luxurious Amenities and Services

Hyatt Place Dallas Las Colinas offers a range of upscale amenities, including on-site dining, complimentary shuttle service, and a refreshing outdoor pool. Each guest room features modern comforts like a 42-inch flat-screen TV, a sofa bed, and complimentary wireless internet.

Convenient Business and Fitness Facilities

Guests can take advantage of the business centre equipped with computers and printers, as well as the 24-hour fitness centre with cardio equipment and fresh towels. Whether traveling for work or leisure, all essential needs are catered to at this hotel.

Delicious Dining Options

Indulge in a complimentary hot breakfast buffet each morning, with a variety of options including waffles, pancakes, and oatmeal. The Guest Kitchen offers made-to-order meals throughout the day, while the Bakery Café serves coffee, beer, and wine. For a relaxing evening, guests can enjoy 24-hour casual dining and a full bar on-site.

Experience luxury and comfort at Hyatt Place Dallas Las Colinas - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 575 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
S
Sharita • solo_traveller • us
10
2026-05-27 • via Nuitee
E
Ebahi • solo_traveller • us
7
Pleasurable
Pros:

Fit clean peaceful and relaxing

Cons:

To much I fix

2026-05-24 • via Nuitee
L
Lenke • couple • hu
10
Pros:

Korrekt reggeli és vacsora

Cons:

Szobában állott szag volt és szellőztetni sem lehetett.

2026-05-22 • via Nuitee
J
Jay • solo_traveller • us
8
2026-05-21 • via Nuitee
G
Gabriela • extended_group • us
1
The management refused to give us another room and didn’t even offer a discount besides that 1 outlet was having electri
Pros:

Location

Cons:

The room has the carpet wet due to the AC water leaking which it wasn’t address and refused to swap us to another room. The odor was bad due to the damp carpet.

2026-05-17 • via Nuitee
L
Larry • solo_traveller • us
10
2026-05-16 • via Nuitee
F
Fatima • solo_traveller • us
10
Pros:

Todo para mi estuvo excelente

Cons:

La piscina de afuera había muchos bichitos rojos pero pues es lógico por la temperatura solo deberían poner un poquito de atención a eso

2026-05-14 • via Nuitee
R
Rodriguez • couple • us
10
2026-05-11 • via Nuitee
B
bonniefA4196DL • NONE • Doniphan, Missouri
4
The bed will keep you up!
Pros:

The staff were friendly, the hotel was clean. The bed was not at all comfortable for me and others I stayed with felt the same. No microwave in the room was disappointing.

2026-05-07 • via Tripadvisor
R
Ronald • solo_traveller • us
7
2026-05-06 • via Nuitee
A
Alejandra • couple • us
10
Over all 8/10
Pros:

Very clean, staff was amazing. Specifically the woman who checked us out in Sunday at 12ish pm. She was in a leg brace 🥹 I do not re call her name but she was extremely sweet. Gave you that momma love feel.

Cons:

Everything was great except for the pool area needs work. The blankets were not that great. Upstairs had a smell as if the air filters needed to be changed

2026-05-04 • via Nuitee
R
rayp597 • Business
4
I wouldn't stay again
Pros:

Had to move from my first room for to the thermostat not working. The second room I moved to had hair in the shower that wasn't mine. The clerks were friendly, especially Dwayne, but I wouldn't stay again.

2026-05-03 • via Tripadvisor
O
omar • solo_traveller • ca
10
2026-05-02 • via Nuitee
G
geraldinesH6814NY • Family
10
Excellent
Pros:

We had an excellent time staying here. Everybody is very kind. Rosa from Kitchen is amazing, was on point bringing the food out on time.
I will absolutely recommend it!

2026-05-01 • via Tripadvisor
J
Jose • extended_group • us
9
2026-04-27 • via Nuitee
C
CurtisN97 • Business
10
Accommodating
Pros:

Dewley was great. Very professional and he and his GM were very accommodating. Great hospitality.

2026-04-23 • via Tripadvisor
K
K8455QBethanw • Business
10
Good times
Pros:

Very welcoming, Dewey was great.

2026-04-21 • via Tripadvisor
C
ceejayk2026 • Business
10
Best bartender!! Dewey is AMAZING!!
Pros:

Dewey did a great job! He was so polite, attentive and on point. He needs a raise.

2026-04-21 • via Tripadvisor
3
328ceannac • Business
10
Amazing
Pros:

Dewey was absolutely amazing.

2026-04-21 • via Tripadvisor
T
Trip31052675839 • Business
10
Business Trip
Pros:

Dewey has the best hospitality and takes care of everyone with such a wonderful spirit! Thank you so much!!!

2026-04-21 • via Tripadvisor