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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Street parking
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Beachfront
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Kid meals
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Kid-friendly buffet
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Picnic area
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Pub crawls
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Happy hour
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location
Dated decor. Lifts wasn’t working. Having to wait for hot water to reach room.
People
Na
Nice location
The plumbing needs updating and that we couldn’t purchase any food for lunch was a let down
Venue ok in a nice location on sea front
Well let's start with the price of a diet coke. One pint of diet coke for £6,20. Absolute disgrace. Top venues in London don't even charge you this amount. Flavored carbonated water with juice forcthis price? Come on!
On checking in the guy at reception when asked stated we could get food until 5pm. Stated we would just like a sandwich so off we went to our room and unpacked. We came down to the bar to find no staff. Another member of the public stated I would have to go to reception to ask to get a drink. So off I went. Guy at reception said he would get someone and I went back to the bar. 10 minutes later a young girl came to the bar and looked as if she had just missed her flight. No hello, no smile just rude. I asked for a couple of drinks and stated that I would like to order a couple of sandwiches for myself and my wife. She stated rudely the kitchen was closed. I informed her of what I had been told at reception. She said she would check with someone and off she went. I sat down with my wife and after another 5-10 mins she came back stating that the kitchen was closed. I again reiterated what I had been told at reception and if I had known I could have gone elsewhere to find food before checking in. With that she said nothing and rudely walked off and that was that. My wife suffers from diabetes and needed some food after travelling. Staying at a hotel as a guest you would think they would have food available for guests. No nothing a rude tough luck and get on with it. They stated they had a function to cater for that evening and this was the reason why the kitchen was closed. So they had staff but obviously far to busy to make guests a simple sandwich. After having finished our drinks we went back to our room to make a coffee. The kettle in our room was disgusting and the top where you fill it with water had mould and rust around the top.
Lovely hotel with excellent surroundings. Staff were very helpful and friendly. On arrival our room waa upgraded which we were not expecting. We celebrated our wedding anniversary in style.
Thank you very much!!
Breakfast was ok
No Plug sockets near the bed. Toilet & shower very noisy. One packet of 2 biscuits in the room
Very nice comfortable place
Short stay so nothing to complain about
Nice clean
Our view was not nice
Location was great. Large room with a good bathroom and a double aspect view.
Great breakfast and friendly staff.
It's a little old fashioned, but still very comfortable.
Good clean comfy room
All
Location good
Very tired looking property . Had sea view but windows so dirty could barely see !! Side of bath had dirty marks down it .
Nice and friendly
Nice and local to the pavilion and restaurants
Lovely professional staff
Excellent sized room
Very clean
Tasty restaurant food
Cistern was very noisy and slow to fill
Sink tap on right was loose
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