Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Terrace
-
Family rooms
-
Garden
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Bar
-
Fax/photocopying
-
Meeting/banquet facilities
-
Packed lunches
-
Non-smoking throughout
-
Sun terrace
-
Daily housekeeping
-
Street parking
-
Beachfront
-
Kid meals
-
Kid-friendly buffet
-
Picnic area
-
Wine/champagne
-
Beach
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Property cleaned by professional cleaning companies
-
Key access
-
Food delivered to guest room
-
CCTV in common areas
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Pub crawls
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
-
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6.70 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I didn't actually want to write and post a poor review. I tried to email them directly but it bounced back as undeliverable. So here's what I wrote to them:
Dear Muthu
We stayed with you for 2 nights (checked out yesterday). I normally write reviews, but I won't on this occasion because it sadly would only be a 1 star.
Your staff are welcoming and helpful, the bed linen and towels were lovely and clean. But that is where the positive ends.
The rooms are tired, the bed was so uncomfortable, room 103 the bed was like sleeping on a marshmallow with lumps. The kettle had black bits inside, carpets badly stained, furniture worn.
While I know you are one of the cheapest hotels in town, you are still not worth the money we paid.
Such a shame as you are ruining the experience of a lovely view.
The location
The staff were just average
Great location & nice rooms
No aircon, there was a fan but it was pretty useless
Very convenient for the Cliffs Pavilion
Nothing
The staff were very friendly and helpful
The bed was only okay
Good
Good
Tea making facilities were ok.
Shower didn't work I told staff but they didn't fix it heat in the room was past 30 degrees. There is no shielding throughout the building so you can hear footsteps all the time I could even hear people urinating. Telly didn't work. Card access but old style switches. It reminded me of the Munsters mansion it has seen better says the floorboards sag under you feet as you walk you almost pray they will hold your weight. Crap lift. The bath was corroded and stained. The push down plug was broken. Rubbish plastic kettle. No aircon small windows. Located on npisy road. The hotel is too far away from amenities. I asked for partial refund they refused. The hotel looks nothing like it does in the photoshopped photo.
Price and where it was - right on the front
Could of been cleaner cabinets were not to clean and very shabby
Big room but mismatched furniture
I like the location of the hotel. The decor is nice with a retro feel. Room was spacious and affordable. Hotel staff friendly and helpful.
The lift is quite small and old-fashioned.
Good breakfast. Friendly staff in dinning room.
No toilet brush in bathroom. Stairs to climb with a luggage to first floor. It is a lift but to my room a slope and 3-4 stairs to arrive.
Clean, some staff are still nice
Too much noise coming from the neighbours room and I informed staff they didn’t have any action
Room cleanliness, walk in shower comfort of bed
I had to change rooms due to the rooms being down lots of corridors. The shower was over the bath, which I can't manage safely. A lot of the windows were blown so you couldn't see out! The hotel is looking generally very tired. Very few staff trying to run reception, bar & kitchen, due to this the reception was unmanned for a lot of the time! Trying to find someone to help during the afternoon was a joke!
Location
Unclean, very dated
Your guide to the flawless travel experience
Popular Countries
Get our app
