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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Beach club nearby (surcharge)
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Beach toys
Review Highlights
Categories
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Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6.70 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Everytime I have gone to this hotel INNA always makes us feel so welcome .this lady is 1 of the most professional people I have seen in many hotels 100%asset to the hotel .thank you .
Maybe more ashtrays outside .as some people are to lazy to walk to the ashtrays that are provided
Lovely staff, easy check-in. I had an issue the following morning when I discovered after getting up that the shower wasn't working. However, a quick visit to reception resulted in being given a different room immediately. Bar staff very easy-going and happy to serve after normal opening hours.
The only issue was the show as metioned above and the hassle of moving rooms but it was dealt with very well.
Location
Not a superior room.
Dull, tired decor.
? Remote control fixed to bedside table
nothing
the hotel terminated my booking in the middle of the booking and they have refused to refund
Friendly staff
Lost wallet between room and car parked outside main entrance. Marred my staff though no reflection on hotrl
Great location. Easy walk from the train station. Reasonable value for money. Breakfast options were varied and the cooked breakfast was more than adequate.
Was extremely quiet overnight.
Bed was a little small but quite comfortable.
Unfortunately the guests next door watched Titanic on the TV which was so loud I may as well have been in the room with them. A bit more soundproofing would be good.
No power sockets by the bed. The room was a bit tired but perfectly satisfactory.
Location
The decor was tired and very basic. Television control was fixed to the furniture making it hard to use. The bathroom door did not close properly. BBC station fan noisy.
The room was large. Comfortable but pretty basic.
we got a very good rate for a room and the hotel is right on westcliff seafront. the staff were really friendly and helpful.
the hotel is being refurbished and we had to ask for towels, there was construction noise, and the decor in the rooms is very basic
Lovely hotel in great location
Nothing
Victorian hotel on seafront, in a great location for concerts at cliffs pavilion.
My room a compact double was quite spacious.
Nothing.
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