Share this hotel
Facilities
Property facilities
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Fax/photocopying
-
Packed lunches
-
Non-smoking throughout
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Happy hour
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Wine release events
-
Reception hall
-
Japanese garden
-
Beach club nearby (surcharge)
-
Beach toys
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Historic Victorian Charm
Dating back to 1891, our Victorian hotel offers a unique experience with stunning views of the Thames Estuary. Individually decorated rooms, free Wi-Fi, and a brasserie restaurant await you.
Classic Boutique Rooms
Experience elegance in our rooms with a classic English boutique style. Enjoy the comfort of private bathrooms with toiletries, tea/coffee facilities, and picturesque views of the Estuary from select rooms.
Relaxation and Entertainment
Unwind in the lounge with estuary views, savor afternoon tea, or bask in the patio area. Explore Adventure Island, Southend’s pier, and nearby attractions, all within walking distance.
Ready to immerse yourself in history and luxury? Book your stay now at our Victorian gem by the Thames Estuary.
Photos shown are of one room type and the exact room types may vary.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note that no dinner will be served on Christmas Day, Boxing Day and New Year's Eve. A limited menu is available in December and January.
Please be aware that cash payments are not accepted.
Cards may be pre-authorized at any time before arrival.
There is a council charge for parking of GBP 6 this is only payable trough a MOBON app - it is advised by the hotel that this app is downloaded and details entered before arrival to speed up check-in
When booking more than 5 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
-
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Pets
Pets are not allowed.
-
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6.70 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Hotel was somewhat clean. Location was convenient.
Potentially the loudest hotel I have stayed in, the stairwell was so loud and just echoed through the room. Bed had a massive hole in the mattress which made for an awful 3 night sleep. Arrived in the evening and had to hunt for a staff member to check us in, which they did without a smile.
Can't comment on the food or drink as we didn't eat. Tried to go for a drink in the bar but couldn't find a staff member.
Nice view and lovely old Victorian building.
The reception area and sitting area is beautiful ,breakfast was always beautiful the kitchen staff during breakfast top notch ,the cleaning people absolutely spotless cleaning.
The room size was very smaller than expected the window, the room was basic for the amount paid for. also the lady that worked in the bar area Friday night had a rather poor attitude, but seemed more positive with other clients ,also I personally approached the receptionist on Friday night to make reservations for Surturday dinner ,was told reservations was made ,wen I went to the dining area surtday night my reservation was not made and I stood by the entrance almost a good 10 minutes before I could get a sit
I liked the seafront location and view of the seed over the gardens. The parking was easily arranged although rather expensive but I guess that is the councils decision which is offputting to visitors. The room price was very reasonable. The hotel was quiet.
Some staff were more friendly and helpful than others
Needs refurbishing. You can hear everything from the next door room and reception lounge music from your room.
Noise
Location was good, with nice views and close to town. We had a toilet that wouldn't stop flushing and someone came to repair it before we even reported it as broken. Liked refreshmentsin the room, though providing some herbal options would be good. Nice big bathroom.
Decor was in need of an update. We had twin beds and one wasn't as comfy as the other Really coffee at breakfast would be nice rather than instant.
The lounge area was ok to have a drink in. Bed was clean and comfortable.
Noisy people upstairs, sounded like they were in the room with us. Plus could smell a horrible breakfast / cooking smell which woke us up. Very old interior, place needs a refurb.
The menue For dinner is Not good
Location was fantastic 👌
Preis war ok
Visited the hotel last night for an evening of music (which was fantastic btw). However the layout of the tables and chairs was badly arranged and as there are a few columns some (including us) didn’t get a clear view of the stage and performers. We went to sit at a table nearer with a better view but it had reserved on it. Asked a lady who was handing out more chairs if we could sit there as we’d booked tickets in advance and was rudely told people had reserved tables, and to get one you had to have e mailed her !! Several people we spoke to said how are you supposed to know that when you book tickets. The venue is worn and tired looking and possibly not the best place to watch a band as there’s quite a bit of restricted view areas. Whilst I was waiting at the bar to be served the same staff member pushed past me, no apology, no backward glance, maybe some customer service training is needed.
Lovely sea view, helpful staff, very reasonably priced.
The rooms were a bit old, but still were very comfortable and well kept
Your guide to the flawless travel experience
Popular Countries
Get our app
