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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Shared kitchen
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location
Located just 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport, Hyatt Place Charlotte Airport/Lake Pointe offers easy access to key destinations.
Modern Amenities
Enjoy a comfortable stay in rooms equipped with a refrigerator, 42-inch flat-screen TV, coffee maker, and seating area. Stay connected with free Wi-Fi available throughout the hotel.
Dining Options
Start your day with a complimentary breakfast and grab a Starbucks coffee on-site. Unwind at the hotel's restaurant and lounge after a day of exploring Charlotte.
Ready to experience comfort and convenience at Hyatt Place Charlotte Airport/Lake Pointe? Book your stay now!
Please note a maximum of 2 pets are permitted. Only dogs weighing 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.
Please note the airport transfer service has limited hours of operation. Contact hotel for details.
Please note complimentary parking is only extended for each night staying at the property.
Please note that our property will be undergoing renovation starting October 2 until February 14, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Bed, room, shuttle bus
Very small bathroom, breakfast was average / good
Tämä oli lähellä lentokenttää ja muita Charlotten vierailukohteitamme. Hotelli oli hiljainen ja perussiisti. Hinta-laatu suhde oli kohdillaan.
NOTHING Do not stayhere. I had to find another hotel to stay at when I arrived in the evening after I already paid for my reservation. They would not check me in and tried to charge again.
Extremely RUDE staff. I would never stay there. Do NOT book this hotel. They tried to charge me twice for the same night.
All
After seeing the choices AA gave me when I missed my connection in Charlotte and had to stay the night (Comfort Inn or Red Roof Inn), I was grateful that Hyatt had a availability at one of the airport hotels.
The room and breakfast was fine for a one night stay and typical of other Hyatt Places. This one had a waffle maker, which I don't think I've seen at all Hyatt Places.
I took advantage of the free shuttle to the airport. Front desk got us an Uber XL to take the 4 of us to the airport when their driver had to leave for a family emergency.
I would not hesitate to burn points again to stay here if I am stuck in Charlotte again. AA should do better! Have they seen the reviews on TripAdvisor for the hotel options they are offering?? But I digress.
Great Location
N/A
The room
The breakfast selection and no microwave in the room
This hotel is fine. We had an early morning flight so we got in late and left VERY early. Our room smelled strongly of marijuana but we needed to sleep and we did.
Location
Not enough places to eat in walking distance
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