L7 Chicago by LOTTE

Hotels
•
L7 Hotels
9.8 (3088 reviews)
225 North Wabash Street , Chicago , US
+1 312-960-8500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Nice amenities
Cons:
Inconsistent cleaning
High prices for some services

Categories

Cleanliness
8.98
Mixed sentiments due to inconsistent cleaning service and room maintenance.
Service
10
General responsiveness was good, but there were complaints about service frequency.
Location
10
Exceptional location near major attractions, highly praised.
Room Quality
9.98
Spacious rooms with good design, although some minor issues were noted.
Amenities
9.98
Nice amenities provided, including complimentary beverages in the lobby.
Value for Money
9.48
Price perceived as high for cleaning service quality.
Food and Beverage
9.98
Good options available nearby and satisfactory breakfast a la carte.
Overall Experience
10
Overall positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Luxurious Accommodations
Centrally located in the Loop business district, Kimpton Hotel Monaco Chicago offers designer rooms equipped with a 55-inch LCD TV, yoga mat, and plush bathrobes.

Exceptional Amenities
Guests can enjoy in-room spa services, a 24-hour gym, complimentary coffee and tea in the lobby, as well as a daily evening wine reception.

Prime Location
Situated just minutes away from Millennium Park and the Magnificent Mile, this eco-friendly hotel provides easy access to luxury shopping, dining, and entertainment options in Chicago.

Experience the epitome of luxury and convenience at Kimpton Hotel Monaco Chicago.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Video

Guest Reviews

9.8
Based on 3088 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 9.48
Food and Beverage: 9.98
Overall Experience: 10
C
Chiara • couple • pa
8
Buen lugar
Pros:

Ubicación y la vista

Cons:

Todo bien

2026-09-12 • via Nuitee
T
Thierry • solo_traveller • fr
8
2026-09-12 • via Nuitee
T
Tomás • couple • br
9
A comfortable and memorable stay in a great location, made even better by the wonderful staff.
Pros:

We had a lovely stay at L7 Hotel. The room was modern, comfortable, and spotlessly clean, with everything I needed to relax. The location was fantastic, convenient for exploring the area and getting around easily. Most of all, the staff were warm, helpful, and genuinely welcoming. I’d happily stay here again!

Cons:

N/A

2026-09-12 • via Nuitee
D
Donitta • family_with_children • us
10
Pros:

The breakfast I really didn’t care for but the hotel exceeded my expectations. It was really nice

2026-09-11 • via Nuitee
S
Stacy • couple • us
10
2026-09-11 • via Nuitee
A
Anna • couple • us
9
2026-09-10 • via Nuitee
P
Precious • couple • us
9
Pros:

Beautiful and convenient location.

Cons:

The front desk staff were not the friendliest but they were helpful.

2026-09-10 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-09-10 • via Nuitee
B
Brien Bell • solo_traveller • us
10
2026-09-09 • via Nuitee
J
Joraimi • couple • us
10
2026-09-09 • via Nuitee
M
Martin • solo_traveller • de
7
Pros:

Schönes Hotel in top-zentraler Lage. Nettes sauberes Zimmer, das vom Housekeeking täglich top gereinigt und aufbereitet wurde.

Cons:

Die Höhe auf der Kreditkarte belasteten Kaution ("for incidentals") wurde nur auf Nachfrage benannt und war nach unserer Meinung mit 300 USD (100 USD pro Nacht) unangemessen und viel zu hoch. Unklar bleibt was "for incidentals" eigentlich abdecken soll. Schäden im Hotelzimmer können es eigentluch nicht sein, denn dann müsste bei Ankunft und Abreise eine Aufnahme und Dokumentation von (vorhandenen) Schäden erfolgen.

2026-09-09 • via Nuitee
T
Tomasz • couple • pl
7
Udany
Pros:

Lokalizacja,

Cons:

Śniadanie wliczone w rezerwację - tak ale z kredytem 50USD per pokój do wykorzystania w restauracji na dole. Szkoda tylko, że recepcjonista przy zameldowaniu zapomniał o tym powiedzieć a kelner w restauracji nic na ten temat nie wie. Trzeba rezerwować stoliki na śniadania, długi czas oczekiwania.

2026-09-09 • via Nuitee
J
Jean • solo_traveller • us
5
I had high hopes for this hotel, but it ultimately did not live up to expectations.
Pros:

The property was small, almost intimate, which I prefer. It also has a great location.

Cons:

I did not like that the property had subpar soundproofing — I didn’t get a good night’s sleep any night I was there. The street noise was terrible, and it sounded like the engines, sirens and people were right in the room with me. Also, though the room was nice the bed was lumpy and sagging—definitely past its prime. Lastly, I paid extra for a river view and instead I was given a city view. Although staff tried to address my concern by showing me an alternate room on my second day, it also was not a river view and it was even closer to the noise on the street, so I stayed where I had been booked. But honestly, I couldn’t wait to leave.

2026-09-08 • via Nuitee
T
Taelia • solo_traveller • us
8
It was pricey for the river view and can barely see the river. It was ok for a weekend stay.
Pros:

I liked the fact we didn’t have to pay to store our luggage.

Cons:

The bathrooms in the lobby were dirty

2026-09-08 • via Nuitee
M
Malig-on • extended_group • us
9
Overall, a great experience and would love to stay again.
Pros:

The hotel was located right by the Chicago Riverwalk, which made morning walks so fun and easy to accomplish. It was also located close to Michigan Ave., where all the major stores are lined up.

Cons:

The area behind the hotel wasn't the safest at night, so my friends and I had to make sure we took a certain safer route if we walked home.

2026-09-07 • via Nuitee
D
Dea Ecker Ecker • extended_group • de
10
What a wonderful view from the top corner of the building - the most wonderful room you could imagine!
Pros:

Very friendly staff - thank you!

2026-09-07 • via Nuitee
S
Sandeep • couple • gb
5
Excellent stay apart from the front desk rude lady manager
Pros:

Location cleanliness and staff

Cons:

Front desk lady manger who is there in the mornings. Booking.Com showed $50 credit once per stay and breakfast was added already in our price we paid. But she started arguing even after we showing her the screenshot of our payment receipt. She zero coustomer skill. Then the evening front desk supervisor sorted it out without any problem

2026-09-07 • via Nuitee
K
Kara • extended_group • us
10
Wonderful hotel with amazing rooms and views
Pros:

Amazing location and a beautiful room. Both the room itself and the bathroom are very spacious with plenty of room for your luggage and just to move around. Also absolutely loved the window seat on the Riverview double room it was so comfortable and a lovely addition to the room. My friend actually ended up sleeping on it one night

Cons:

The elevators were slow

2026-09-07 • via Nuitee
S
Silvia • couple • us
10
2026-09-07 • via Nuitee
P
Pricilla • family_with_children • us
10
Convenient location and spacious clean rooms!
Pros:

The location was convenient!

Cons:

All was good!

2026-09-07 • via Nuitee