Hotel St Moritz, Queenstown - MGallery Collection

Hotels
•
MGallery
8.6 (1177 reviews)
10-18 Brunswick Street , Queenstown , NZ
+64 3 442 4990

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Housekeeping issues
Some rooms have poor views
Accessibility concerns

Categories

Cleanliness
7.73
Some guests mentioned issues with housekeeping and cleanliness standards.
Service
9.2
Most guests found the staff to be friendly and attentive.
Location
9.24
Guests highly appreciated the hotel's proximity to the town centre and beautiful views.
Room Quality
8.19
Rooms are well-furnished but there were complaints about some lacking views.
Amenities
8.72
The hotel has good amenities, although some guests were critical of specific aspects.
Value for Money
8.18
Some guests felt the price was high for certain room views and experiences.
Food and Beverage
8.73
Breakfast options received praise, although some pastries were noted to be dry.
Overall Experience
8.8
Overall a very satisfying experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:58

Property Description

Luxurious Accommodation with Breathtaking Views

Hotel St Moritz Queenstown offers a luxurious stay in the heart of Queenstown, boasting stunning views of Lake Wakatipu and The Remarkables. Each room and suite is elegantly appointed with modern amenities including a 40-inch LCD TV, iPod docking station, and free WiFi. The separate en suite bathrooms, reading chairs, and writing desks add a touch of sophistication to your stay.

Dining with a View at Lombardi Restaurant

Indulge in a culinary experience at Lombardi Restaurant, where you can enjoy brasserie-style dining with panoramic views of the lake, mountains, and town center. After a delicious meal, head to Lombardi Bar for a selection of wines, cocktails, and beverages.

Relaxation and Recreation

Unwind at the hotel's fitness center or take a soak in the garden hot tub while enjoying the picturesque surroundings. With exceptional amenities and a prime location, Hotel St Moritz Queenstown is the perfect choice for your next getaway.

Important information:

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in.

Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.

Please note, there is a 2% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQN

Location

Guest Reviews

8.6
Based on 1177 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.8
A
alan • couple • au
9
2026-10-11 • via Nuitee
L
Lisa • couple • au
10
Very enjoyable stay. Lovely restaurant on site . Great view and exceptional service
Pros:

Great service , amazing views , spacious comfortable room

Cons:

Nothing

2026-10-10 • via Nuitee
S
Suzanne • couple • au
9
Magical first-class experience. We will be back.
Pros:

Magical view and beautiful room. The staff were totally on point. The hotel obviously employs excellent people and trains them very well. My husband misplaced his bag downtown and the concierge helped us to track it down. Would definitely recommend this hotel to anyone wanting a first class experience.

Cons:

Nothing

2026-10-10 • via Nuitee
A
Alexandra • couple • au
10
2026-10-09 • via Nuitee
N
Nikki • couple • au
10
2026-09-17 • via Nuitee
C
Chris • family_with_children • au
7
Relaxing
Pros:

Staff are amazing especially with breakfast each morning highchair and cleaning up after
! Location isn’t bad just massive hill with a 1 year old you do get a little work out each time you come home .

Cons:

Nothing has changed in 10 years from first visit .

Cooling in the room was super hot couldn’t work out why the main room would go cold but bedroom hot .

2026-09-15 • via Nuitee
S
Stephen • solo_traveller • au
8
Stay was enjoyable except for some little oddities
Pros:

Good room with great view. Clean tidy room. Staff very friendly and helpful.

Cons:

The Lombardi Restaurant had a limited menu and the quality of the food was average, the wait staff were very friendly and attentive. A 'special' menu one night was very odd to the extent I engaged the wait staff with my criticism. A lasagne was offered with a "special chefs salad". The lasagne platter was served with a little side salad (the usual offer) the salad being in a size of bowl one might put peanuts in? However the special chefs salad was ALSO served in a far larger bowl say at least 200mm in diameter with far wider choice of salad items such as cherry tomatoes. Too much for one, crazy!!

2026-09-14 • via Nuitee
X
Xiao • family_with_children • au
8
Pros:

The location is great, staff are very nice.

Cons:

The air conditioner was too loud, and the bathroom exhaust fan couldn't be turned off. Although the staff helped us change rooms, the noise was still very loud, and I couldn't sleep well at night.

2026-09-10 • via Nuitee
L
Luke • couple • au
7
2026-09-07 • via Nuitee
R
Richelle • family_with_children • au
10
2026-09-06 • via Nuitee
G
Gough • solo_traveller • nz
9
2026-09-06 • via Nuitee
S
Sarah • couple • au
10
Pros:

Fantastic hotel. Staff were great and the rooms were beautiful. The best cocktails in town!

2026-09-03 • via Nuitee
K
Kathryn • couple • nz
8
2026-09-01 • via Nuitee
C
Caitlin • couple • au
10
Excellent location and facilities, comfortable room and very helpful and obliging staff. Thank you, we will be back (aga
Pros:

Location, facilities (well equipped gym), room (comfortable with lovely views) and helpful staff

Cons:

It is a little on the expensive side- would love to stay with kids (would require 2 rooms) but will probably be out of our price range.

2026-08-31 • via Nuitee
I
Ian • couple • sg
8
Pros:

Large rooms. Friendly staff. Clean rooms. Amazing view from the restaurant.

Cons:

Lift doesn’t go all the way up. Had to take stairs to the top and drag my luggage no assistance was given. It’s on top of a hill so it’s a long walk upwards. Parking wasn’t free

2026-08-31 • via Nuitee
F
Fran • solo_traveller • nz
9
Nice hotel, a short walk from town.
Pros:

Spacious rooms. Attractive lobby. Good breakfast buffet.

Cons:

Room overlooked heating vents. Some noise from them at night. Suggest requesting Lakeview room if your budget allows.

2026-08-28 • via Nuitee
L
Lachlan • couple • au
10
2026-08-23 • via Nuitee
M
Maria • family_with_children • cl
8
Cons:

Poca variedad de colores mida en el restaurant y bar

2026-08-23 • via Nuitee
J
Jo • couple • nz
9
Great food, staff, view. Wonderful holiday
Pros:

Staff great

Cons:

Bathroom small and shower water pressure

2026-08-23 • via Nuitee
T
Tim • couple • nz
10
2026-08-19 • via Nuitee