Days Inn & Suites by Wyndham Caseyville

Room was so filthy we could not stay we checked out and they did not refund all of our money Roman vanities were not there no ice maker no mini fridge no breakfast Wi-Fi did not work and no microwave pillow cases were stained to bed with stained the room smelled so bad we could not stand it we had to wash our clothes after being in there for 5 minutes cuz the smell was in the clothes so bad

The rooms had bugs, damaged to the walls and doors. Didn't look like the rooms were even cleaned.

I didn’t see breakfast but wouldn’t eat it there, roaches and flies in the room, bathrooms moldy entire place smells like pee

Dirtiest place we have been in for many years. Beat up furniture with odd placement. Curtains missing curtain hooks. Drunk yelling at 2:30am outside our window.

I originally booked the room for 3 nights. We don't have high expectations other than a clean and functional space to sleep and shower. We arrived and the light switch when we walked in the room did not work. There were stains on both comforters. One of them looked to be blood. I found a very long dark hair in my bed when I pulled the sheets back. The lone garbage can in the room was way under the vanity in the bathroom. When we pulled it out to throw something away it was full of water as the sink drain poured out when you used the sink. The garbage bag was hung in the closet and had bugs on it. The toilet seat was not bolted on and moved when you sat on it. The shower curtain was white, but dark gray/brown at the bottom as it was so dirty. The shower curtain was one of those rounded ones to give you more room I the shower but it was not secured properly. So it actually curved down and the shower curtain kept falling towards the middle so water was pouring out all over the floor and the floor in the bathroom was basically a pond by the time you got out of the shower. The bolt on the door was also just dangling off the wall and usable. There were also other guest yelling in the hallway. I cancelled the 2nd and 3rd night staying at this location and lost money just to not stay there. It was the worst hotel experience I have had

Nothing at all this place is trash and needs to be dozed

No Break Fast No early check in 👇
At least they gave me 2 towels. No towels I the room either…

Close to interstate, St Louis. Next to Cracker Barrel.

Nothing

The only saving grace was a Cracker Barrel next door

Room was dirty, the door lock fell off and the shower leaked. The hallway smelled of dirty feet and BO.

Room was dirty, very little selection for breakfast, a lot of fly in rooms. They real need some help to get this place back in shape. That do try to help,

Hotel very ran down, phone in room no cords so couldn’t call front desk for towels and washcloths. (Room didn’t have any) was only give one of each said that’s all they allowed.. covers had burn holes, mice sticky traps everywhere.. very horrible hotel

Dirty room,no towels
Building is in bad condition inside and out
They had to unlock the room every time because the card readers were not working

Needed a short stay driving straight through the night.

Reserved, paid and confirmed via hotels.com.

texted 2 hours prior letting them know our eta. Recieved text confirmation thank you…look forward to seeing you…

arrived at the time i said i would after my 10 hour drive.

Went to front desk and was asked if i have a reservation. i showed the employee my email confirmation and gave my name. He appeared to look it up then looked at me and said, “I’m sorry but all rooms have been booked, we dont have a room for you.”
Tired and out of patience, I used an explicative and walked out to check on my son and our two puppies we just picked up from the breeder.

Called my wife and gave her an update to which she replied, “no, they charged the card already” Mind you, it is midnight at this time. I walk back into the hotel and a manager of sorts was now at the desk and I began to ask for a refund when he said, “this guy is new and doesn’t know..I have a room for you” I said being new is not an excuse but whatever, just give me the key I just want to sleep for 4 hours. This is where it got weird. He charged me $20 for my two 7 lb puppies… $10ea. they are asleep in a small crate. I said, what?! They will not leave this crate.. again, whatever.

There is no key, he has to unlock the room for us as the magnet system doesn’t work?

Get in room, only one light (bathroom vanity) works. We sleep. Wake up sick. black mold everywhere that we couldn’t see in the dark. gross!

I still have not received my refund I never stayed at the hotel due to it being roaches holes in walls no shower curtains and lights not working I need my refund back