St James Hotel; BW Premier Collection

Hotels
BW Premier Collection
8 (5921 reviews)
1 Rutland Street , Nottingham , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Clean rooms
Cons:
Cleanliness issues
Outdated decor
Tight parking
Noisy corridors

Categories

Cleanliness
6.58
Some reviews noted the presence of mould and dusty areas.
Service
9.05
Staff described as friendly and helpful in multiple reviews.
Location
9.09
Several reviews praised the excellent location near attractions.
Room Quality
7.54
Rooms generally good but some mention of outdated decor.
Amenities
7.07
Mixed reviews about amenities, including parking and gym equipment.
Value for Money
8.03
The pricing was often mentioned as fair for the services received.
Food and Beverage
8.58
Breakfast was frequently noted as excellent.
Overall Experience
8.05
General satisfaction despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:50

Property Description

Prime Location

Located just steps away from Nottingham city centre and Nottingham Castle, St James Hotel; BW Premier Collection offers convenience and easy access to the city's main attractions. With the train station a short walk away and the M1 Motorway within a 15-minute drive, exploring the area couldn't be easier.

Elegant Accommodation

The hotel boasts spacious rooms equipped with satellite TV and tea/coffee making facilities, ensuring a comfortable stay for guests. The marble entrance sets the tone for a luxurious experience, while the bar and lounge provide perfect spots to unwind after a day of sightseeing.

Nearby Attractions

Immerse yourself in Nottingham's rich history with attractions like the Caves, Galleries of Justice, and the Lace Market just a stone's throw away. For a taste of tradition, Ye Olde Trip To Jerusalem, England's oldest pub, is a short 5-minute walk from the hotel.

To experience luxury and convenience in the heart of Nottingham, book your stay at St James Hotel; BW Premier Collection today.

Important information:

A pre authorization with either a credit or debit card will be required upon check-in at the hotel.

For last minute bookings without card details, guests are required to provide card details on check-in to guarantee their reservation.Bar is closed from 2026-07-21 until 2026-05-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 14.95 per day.

Location

Guest Reviews

8
Based on 5921 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
S
Sandra solo_traveller us
10
Pros:

Clean & modern. Excellent bath. Cool lighting concept. Room design was on point.

Cons:

Chaotic London style “everyone stand in line at 3:00 pm” for check in. Check in kiosks seemed to confuse people.

2026-07-11 via Nuitee
C
Cinzia solo_traveller it
9
2026-07-11 via Nuitee
E
Eli Børstad couple no
6
Pros:

Sentralt, rent og hyggelig personale. Fikk avslag i prisen siden de ikke kunne servere frokost.

Cons:

Hotellet var under renovering så det var litt kaos. Veldig varmt på rommet.

2026-07-11 via Nuitee
N
Nicola solo_traveller gb
6
Pros:

Lovely big, clean room
Nice decor

Cons:

The hotel is undergoing renovations which aren't advertised when booked, these renovations are from the reception so restaurant/bar closed
Struggled to find the entrance as signs being changed so didn't have name outside..
I booked hotel parking thinking it's outside but is more than a 5 min walk, there are 2 carparks and an ncp directly outside so confusing.
Only 1 key was given so electricity goes off when leave the room, this is fine but no air con and just 1 fan which wanted to leave on to keep room cool.

2026-07-11 via Nuitee
R
Rachel solo_traveller gb
8
2026-07-11 via Nuitee
M
Min-Hua solo_traveller tw
3
Pros:

Location- close to the Robin Hood statue.

Cons:

No AC.
Very warm and insufferable, so hot it’s hard to sleep at night.
Kitchen is being refurbished, so no breakfast and dinner available, even the hotel provides 10% discount at The Roundhouse restaurant nearby, it turned out to be closed. Not a lot of dining options around.

2026-07-10 via Nuitee
A
Alison solo_traveller gb
6
Overnight stay
Pros:

The staff were ok the room was fab and clean

Cons:

There was a lot of renovation work going on so no food drink facilities.We were told about this but not in enough time to change hotel as everywhere was fully booked within our budget.Also we were told by the reception staff we could get discount food and drink at a local pub but unfortunately this was not open, no reimbursement was offered.
We did not pay to have breakfast on booking but would have eaten and had a drink on the premises

2026-07-09 via Nuitee
P
Paul couple gb
7
Cons:

They were having a renovation of the restaurant bar area so no breakfast or evening drinks which we like hopefully it will soon be back on song

2026-07-09 via Nuitee
K
kevin couple gb
10
Pros:

Location perfect for town centre and watching a show

2026-07-09 via Nuitee
O
Omar couple gb
6
Good stay, but would of been better if building works would of been completed or notice of them sent to customers in adv
Pros:

Great location.

Cons:

Was like a building site in reception

2026-07-08 via Nuitee
P
Paul family_with_children gb
7
Will be good when it’s refurbished
Pros:

Great location, ample parking and good value for money. Early check in was great.

Cons:

The hotel is being refurbished ao was like a building site. No restaurant or bar due to refit, lots of dirt and dust. Rooms were so hot and although there was a fan the fans are noisy.

2026-07-08 via Nuitee
R
Russell couple gb
5
Basic hotel in good location
Pros:

Great location and parking facility

Cons:

Tired rooms with no aircon. Basic TV, bathroom in need of renovation

2026-07-08 via Nuitee
M
Michelle solo_traveller gb
8
2026-07-07 via Nuitee
J
Javier Beaumont solo_traveller es
9
2026-07-07 via Nuitee
K
Kevin couple gb
10
Great under the circumstances
Pros:

The staff were excelllent under the circumstances

Cons:

When we booked the stay we were not informed of the refurbishment

2026-07-06 via Nuitee
R
Robert couple gb
7
A great hotel in an unbeatable location, but I'd recommend waiting until later this year
Pros:

The location is excellent, just a short walk from Nottingham city centre and ideal for both business and leisure. The hotel was clean, the bed was very comfortable, and the reception staff were friendly, apologetic and quick to resolve any issues, including arranging a refund for services that were no longer available. Despite the ongoing changes, I would still consider staying here again because the location is hard to beat.

Cons:

The hotel is currently in the middle of changing ownership and undergoing renovations, so some advertised facilities were no longer available despite being included when we booked, such as room amenities and extras we'd paid for. The breakfast was disappointing for the price, with slow service and limited value. The newly renovated room also felt a little clinical compared to previous visits, and the shower drainage wasn't working properly, causing water to build up during use.

2026-07-06 via Nuitee
P
Paul solo_traveller gb
7
Cons:

All the refurb that was going on

2026-07-06 via Nuitee
D
Dawn couple gb
9
Pros:

Clean & new

Cons:

No breakfast room, just being refurbished

2026-07-05 via Nuitee
H
Hugo solo_traveller ca
9
2026-07-05 via Nuitee
N
Nicholas solo_traveller gb
9
2026-07-05 via Nuitee