The Magnolia Hotel & Spa

Hotels
9.6 (874 reviews)
623 Courtney Street , Victoria , ca

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Cons:
A bit pricey
Street noise at night

Categories

Cleanliness
9.34
Rooms are described as spotless and well-maintained.
Service
9.81
Staff were noted to be warm, friendly, and accommodating.
Location
9.95
Fantastic location with easy access to attractions.
Room Quality
9.7
Rooms are described as cozy, spacious, and comfortable.
Amenities
9.53
Great amenities including a restaurant and spa.
Value for Money
9.09
Some reviews mention the hotel as a bit pricey.
Food and Beverage
9.44
Restaurant service and food quality are highly rated.
Overall Experience
9.91
Guests express high satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:34

Property Description

Luxurious Amenities

The Magnolia Hotel & Spa in Victoria offers a lavish experience with L'Occitane bath products, gourmet coffee, and a selection of teas in each room. Guests can also enjoy the complimentary bottled water and fresh fruit upon arrival.

Convenient Location

Just a short 4-minute walk to the Inner Harbour, this hotel provides easy access to popular attractions like Market Square. Additionally, the BC Ferries Terminal is only a 45-minute drive away, making it a convenient choice for travelers.

Wellness and Relaxation

Guests can take advantage of the on-site fitness center and full-service spa at Hotel Magnolia, perfect for unwinding after a day of sightseeing. Whether you're looking to stay active or pamper yourself, this hotel has you covered.

Book now for a luxurious and relaxing stay at The Magnolia Hotel & Spa in Victoria.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 874 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.95
Room Quality: 9.7
Amenities: 9.53
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.91
M
Mike • solo_traveller • ca
9
Fantastic stay
Pros:

We loved the room and The Courtney Room. The food was incredible and the staff were all very warm.

Cons:

Bed was a little hard, but that's just personal preference.

2026-06-19 • via Nuitee
S
Stef Keetman • couple • nl
8
Op zich goed hotel maar soms veel straatgeluid
Pros:

Centrale locatie
Degelijk hotel, prima kamer

Cons:

Bed was op zich comfortabel maar als partner zich omdraait schudt het hele bed heen en weer

Sommige nachten veel straatgeluid. Feestende mensen tot 3 uur in de nacht. En een doorgaande weg dichtbij met racende motoren en zware trucks en bussen die je wakker kunnen maken. Volgende keer zou ik een andere, rustiger locatie kiezen, aangezien de attracties allemaal op loopafstand van elkaar liggen en heel veel hotels dus ook.

2026-06-17 • via Nuitee
J
Justin • family_with_children • us
10
Wish we could have stayed longer.
Pros:

Great location and amenities. Love the L'Occitane products and Dyson hair dryer!

2026-06-16 • via Nuitee
M
monicaeI1803HR • Couples
10
Stop looking …. Stay here!
Pros:

Stop looking at hotels. Just book the Magnolia. I am a true hotel snob and I loved this place. So lovely and comfortable. The bed was super cozy and the pillows were nice and plump. My boyfriend loved the Nespresso coffee maker in the room too. The staff were above amazing! So friendly and helpful.

2026-06-15 • via Tripadvisor
W
Wendy • couple • ca
10
We will definitely be going back.
Pros:

The location was excellent. The restaurant was very good and the staff was great! The bartender was very helpful with choosing a wine and gave a sample for us to decide. The front desk staff was very friendly and did everything possible to make our stay enjoyable.

Cons:

Really can't think of anything.

2026-06-15 • via Nuitee
F
Flowerin • Couples • Salema, Faro District, Algarve
8
Beautiful and Comfortable 5 stars hotel with a 3 stars restaurant!
Pros:

I would have given it a 5 out of 5 if the food was better!
Breakfast was really not good! Very slow for some very basic food and there was no fresh fruit offering! Dinner choices were limited too. Pricey but not that good! Duck breast was tough, fish too salty and the crab salad had hardly any crab! The milk bread was very good though!

2026-06-14 • via Tripadvisor
V
Virginia • couple • us
9
Very comfortable and a nice staff
Pros:

Nice staff

Cons:

The room had a bad view

2026-06-13 • via Nuitee
N
Nancy • couple • us
10
One of the best hotel experiences I have ever had!
Pros:

Great location for exploring around downtown and easy access in and out of Victoria. EXCELLENT service. Quality linens, toiletries, lobby amenities. Staff was impeccably courteous, respectful and knowledgeable. Complimentary e-bikes were a blast! Delicious fruit infused seltzer available in the lobby upon return from the days outing. Every staff member was delightful.

Cons:

Nothing, ever was great.

2026-06-13 • via Nuitee
F
Fernanda • couple • ca
4
Inconsistent service and unacceptable comfort conditions
Cons:

The stay did not present operational issues, but the overall experience fell short of expectations in terms of hospitality. Upon arrival, we were greeted in a rather unfriendly manner; the receptionist’s attitude was rude and somewhat arrogant, which negatively impacted the hotel’s first impression.
The room initially seemed adequate; however, the mattress was extremely uncomfortable, to the point of causing back pain the following day. In addition, the pillows had a strong and unpleasant odor, as if they were heavily used or not properly cleaned, which significantly compromised sleep quality, especially on the second night.
The inconsistency in service was also noticeable: at times we were greeted with certain cordiality, while at others we were completely ignored. In several moments, the reception area was unattended, creating a sense of disorganization and lack of operational standards. There were situations where staff kindly opened the door, while others simply ignored our presence, even seeing us with a dog stroller and bags.
Unfortunately, genuine hospitality was lacking.

2026-06-11 • via Nuitee
C
Carolyn • couple • nz
10
Fabulous
Pros:

Great location, great staff, lovely rooms

2026-06-11 • via Nuitee
G
Gerhard • couple • de
9
Tolles Hotel zum entspannen
Pros:

Schönes Hotel in zentraler Lage. Zuvorkommendes Personal. Schöne und helle Zimmer mit Ausstattung die nichts zu wünschen übrig lässt. Sehr gutes Restaurant im Haus.

2026-06-09 • via Nuitee
J
Julie • family_with_children • nz
9
Lovely Hotel and great location
Pros:

The rooms were well appointed and comfortable. The service was good and prompt with little touches like ice delivery.
Nice to have the coffee/tea station in reception as well as in our room. Front desk and porters helpful. Location was great. Easy walk to centre of town and bonus to be next to 10 Acres Bistro which is excellent.

Cons:

I had trouble getting preauthorisation released after checkout and had to wait 2 weeks to get cleared off my card. I escalated this and management stepped in and were quick to email me and kept in contact fully until sorted.
Everything else was great and would stay next time I'm in Victoria for all the reasons listed in :)

2026-06-09 • via Nuitee
H
Helmut • solo_traveller • at
8
Pros:

Das Zimmer (306) war geräumig und sauber. Schöne Aussicht auf das Regierungsgebäude.
Sehr freundliches Personal, v. a. auch im Restaurant beim Frühstück.

Cons:

Geräusche in der Wasserleitung um 6 a.m. etwas lästig. Straßenlärm am Morgen mitunter auch etwas lästig. Während der Nacht kein Problem.

2026-06-09 • via Nuitee
L
Lewis • couple • ca
10
Exceptional service and very well appointed hotel
Pros:

Location was great so close to downtown, the staff were very attentive and made you feel very welcomed, room was very well equipped,clean and comfortable

Cons:

Would be nice to have a pool

2026-06-08 • via Nuitee
J
Jarrett • extended_group • ca
10
2026-06-05 • via Nuitee
C
Carla • couple • au
8
2026-06-05 • via Nuitee
C
Christy • extended_group • us
8
2026-06-05 • via Nuitee
A
Ali • solo_traveller • us
9
2026-06-05 • via Nuitee
M
Martin • family_with_children • at
9
Eine klare Empfehlung
Pros:

Das Frühstück wurde von uns nicht in Anspruch genommen.

Das Hotel ist von a—z eine Top Empfehlung.

Valet Service fürs Auto

Tolle Zimmer

Super Lage

Die Stadt— in einem Tag hat man alles durch, sehr nett und übersichtlich

Cons:

Alles war bestens

2026-06-05 • via Nuitee
C
Cheryl • couple • ca
9
2026-06-03 • via Nuitee