Hotel Don Luis Puerto Montt

Hotels
8.5 (4372 reviews)
Quillota, 146 Esquina Urmeneta , Puerto Montt , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfy beds
Cons:
Issues with cleanliness
Parking complications
Small rooms

Categories

Cleanliness
7.83
Some mentions of cleanliness issues, such as 'Etwas siffig und heruntergekommen' and 'Falto organización del personal.'
Service
9.3
Many positive mentions of staff service and assistance, such as 'Excelente atencion' and 'Personal muy amable y bien predispuesto'.
Location
9.34
Repeatedly noted as 'excelente' and 'Muy buena ubicación', highlighting its convenience.
Room Quality
8.29
Mixed reviews with mentions of small room sizes but generally satisfactory quality.
Amenities
7.32
Some concerns regarding amenities like parking and air conditioning, as noted in 'Estacionamiento a 3 cuadras del hotel'.
Value for Money
8.78
Determined to be reasonable as indicated by the consistent satisfaction with the price.
Food and Beverage
8.33
Positive comments on breakfast with some critique on organization and variety.
Overall Experience
8.8
Overall a positive experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Luxurious Accommodation
Hotel Don Luis Puerto Montt, a 4-star gem near the main square, offers beautifully decorated rooms with cable TV and room service. Guests can choose between rooms with convenient amenities or suites with stunning views of Reloncavi Sound.

Relaxation and Dining
Unwind in the sauna or work up a sweat in the fitness room before indulging in regional dishes at Doña Elena restaurant. Sip on drinks at the on-site snack bar while enjoying the cozy ambiance.

Convenient Amenities
With an electronic lock, hair dryer, and safe in each room, guests can feel secure and comfortable. Stay connected with free WiFi and take advantage of the hotel's proximity to the airport, just 15 minutes away.

Book now to experience luxury and comfort at Hotel Don Luis Puerto Montt.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 4372 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Claudia • couple • cl
5
No es cuestión de presupuesto es cuestión de actitud
Pros:

Muy buena recepción buen personal al hacer check in. Buena ubicación

Cons:

No había velador en mi lado de la cama y tuve que pedirlo. La calefacción excesiva. En el desayuno tres chicas viendo su celular sin atender a nadie. Pedí huevos y recién se movieron a cambiar.las bandejas vacías. El desayuno pobre y desordenado.

2026-07-25 • via Nuitee
S
Sandra • family_with_children • cr
10
Pros:

El desayuno estuvo genial.

Cons:

-

2026-07-25 • via Nuitee
B
Basualdo • couple • cl
9
Comodidad y relajo
Pros:

La limpieza y la comodidad en general

Cons:

Hubo un dia donde la calidad de los ingredientes del desayuno no fue la mejor

2026-07-24 • via Nuitee
A
Ana • couple • ar
10
2026-07-21 • via Nuitee
P
PATRICIO • family_with_children • cl
9
agradable
Pros:

ubicacion

Cons:

Iluminacion de baños, baños pequeños, ducha incomoda.
No hay custodia para dejar por ejemplo un computador personal. Hay que dejarlo en la habitacion con el riesgo de que nadie responde por si se pierde.

2026-07-21 • via Nuitee
Y
Yasna • family_with_children • cl
10
2026-07-21 • via Nuitee
M
Montserrat • family_with_children • es
9
2026-07-21 • via Nuitee
M
Mauricio • solo_traveller • cl
8
buena en lineas generales
Pros:

el servicio de limpieza en la habitación, el desayuno bien , cama muy comoda, la ubicacion tambies esta perfecta tiendes de todo a tus alrededores

Cons:

el estacionamiento ,debes estacionar a unas calles del hotel , las veces que lo hice de noche siempre me tope con gente poco agradable por decir lo menos

2026-07-21 • via Nuitee
M
María José • family_with_children • cl
9
Pros:

Céntrico, impecable la limpieza, desayuno delicioso

Cons:

El personal del comedor no era muy agradable

2026-07-21 • via Nuitee
A
Angel • extended_group • cl
5
No fue buena experiencia
Pros:

La ubicación respecto del lugar en que tenía que tenía que trabajar

Cons:

Muchísimo ruido en la noche, de una discoteque cercana. Muy mala la conexión WiFi.

2026-07-20 • via Nuitee
S
Silvio • couple • cl
10
2026-07-20 • via Nuitee
M
Martin • solo_traveller • ar
3
Good location but poorly set up
Pros:

Room with carpet floor, not nice. No socket for computer on desk

Cons:

Too noisy. WiFi was very bad, too slow

2026-07-20 • via Nuitee
D
Delia • solo_traveller • cl
10
Pros:

La comodidad de la habitación

Cons:

Nada en especifico

2026-07-19 • via Nuitee
P
Patricia • couple • pe
10
2026-07-19 • via Nuitee
C
Cruces • couple • cl
10
2026-07-19 • via Nuitee
I
Ignacio • couple • cl
8
Bueno y cómodo
Pros:

Es limpio, personal amable y no mejor es la ubicación

Cons:

Dice tener estacionamiento, pero no indica que este se encuentra a tres cuadras del hotel.

2026-07-19 • via Nuitee
F
Fernando • couple • cl
6
De paso
Pros:

Buena ubicación

Cons:

Mala conectividad WiFi. El restaurante cierra muy temprano y, aunque se llegue 15 o 20 minutos antes de las 22:00 horas, la carta ya se encuentra reducida a aproximadamente un tercio de la oferta habitual. Los pasajeros que llegan de viaje y necesitan cenar quedan prácticamente sin alternativas, lo que no corresponde al estándar esperado de un hotel de 4 estrellas.

2026-07-19 • via Nuitee
M
Marcos • solo_traveller • cl
10
2026-07-18 • via Nuitee
J
Juan Rodrigo • solo_traveller • cl
9
Estupenda estadia
Pros:

Desayuno y habitación

Cons:

Nada

2026-07-18 • via Nuitee
D
Diego • couple • ar
9
Pros:

desayuno

2026-07-18 • via Nuitee