Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location and views
Very friendly and welcoming staff
Comfortable/spacious rooms (king rooms, balconies)
Good spa, pool and gym facilities
Strong breakfast and good dining experiences
Thoughtful extras (Welsh cakes, gluten-free options, welcome drinks)
Cons:
High parking charge (£25+ for 24 hours) and pricey drinks
Hotel described as tired/dated; bathrooms need refreshing
Pool hours restricted for children (limited family use)
Occasional maintenance issues (leaking shower, faulty flush, poor lighting)
At least one report of poor housekeeping during stay

Categories

Cleanliness
7.4
Mixed reports: many guests described rooms as clean and comfortable, but several called the hotel tired/dated and one guest reported the room wasn’t cleaned during their stay; bathrooms described as in need of a refresh.
Service
9.9
Consistently praised: staff repeatedly described as wonderful, friendly and welcoming from reception to dining; service frequently singled out as a highlight.
Location
9.6
Very strong: repeatedly noted as ideally situated for Cardiff Bay, with excellent views and proximity to restaurants and activities.
Room Quality
8.8
Generally positive: many guests found rooms spacious, comfortable and well-equipped (king rooms, balconies), though some called rooms and bathrooms tired and in need of refurbishment and noted maintenance issues (leaking shower, difficult flush).
Amenities
8.8
Good facilities: spa, pool and gym praised and used by guests; pool hours for children and some signage issues noted as limitations but overall amenities are a draw.
Value for Money
7.5
Mixed to negative: positive comments about breakfast value, but multiple guests complained about high extras (notably £25+ parking) and felt price didn’t always match the tired condition.
Food and Beverage
9
Strong: breakfast frequently praised (good choice, good value), dinner described very positively by some guests; minor complaints about drink prices.
Overall Experience
9.4
Mostly positive stays with excellent service, location and amenities balancing issues like dated areas, occasional cleanliness lapses and extra costs; many guests said they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation with Stunning Views

Set in an iconic building overlooking Cardiff Bay, voco - St David's Cardiff offers 5-star luxury with stylish bedrooms featuring private balconies and luxury bathrooms. Enjoy the convenience of air conditioning and Wi-Fi in all rooms, with Mermaid Quay just a short walk away.

Award-Winning Spa and Dining

Relax and rejuvenate at the award-winning Spa at St David's, boasting a swimming pool, hydrotherapy pools, fitness studio, and beauty treatments. Indulge in culinary delights at Tir a Mor restaurant with a waterside terrace, complemented by a bar offering cocktails and craft beer.

Convenient Location and Facilities

Located near Cardiff Docks, the hotel provides meeting facilities and is close to the city center. With two paid car parks adjacent, voco - St David's Cardiff ensures a seamless stay.

Book now to experience luxury and relaxation at voco - St David's Cardiff!

Important information:

Spa at St. David's opening hours: From Monday to Friday - 06:30 am - 9:00pm From Saturday to Sunday:- 7:30pm - 9:00pm. Please, be advised at busy times the property may restrict access to the spa in order to ensure guests are able to get the most from our facilities in a safe manner.

Children's Swim Times -Daily: 7:30am to 9:30am / 4:00pm to 6:00pm.
Children under the age of 18 need to be accompanied by an adult (under 4 years: one child per adult, 4-8 years: two children per adult, 8 years+: three children per adult)

Please note that the hotel parking is limited and is allocated on a first-come, first-served basis at £27.00 for 24 hours.

The credit/debit card used at the time of the booking needs to be presented upon check-in.

Upon arrival, we require all guests to pre authorize a debit/credit card of their choosing at £50 per night, per room for incidentals.

If the guest does not use this deposit, it will be released back to them at the end of their stay and will be reflected in their account 5-7 business days after check out.

Pets are allowed upon prior arrangement for an additional fee of GBP 35 per night. There are some adjustments to the opening hours of the restaurant.

• 1 dog allowed per room – up to 30kg (up to a Labrador size dog) or 2 small dogs under 30kg.
• £35.00 per day per dog includes water bowl, food bowl (no food included) dog bed, cleaning charge & Woof cakes.

** upgrade for a one off charge of £10 to include a chew toy and Lily’s Kitchen dog treats.**

• Guests to bring record of up to date vaccinations if possible.

In room-dining options are available. Bed and Breakfast or Dinner, Bed and Breakfast rates are for up to 2 adults sharing a room, children breakfast supplements may apply.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 6187 reviews
Cleanliness: 7.4
Service: 9.9
Location: 9.6
Room Quality: 8.8
Amenities: 8.8
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.4
L
Luke • couple • gb
6
Pros:

Location

Cons:

Hotel is very tired looking today’s world.Bathrooms are in desperate need of a freshen up!

2026-10-31 • via Nuitee
K
Keynan • couple • gb
7
Perfect time away for a anniversary
Pros:

The view was really nice. Beds really really comfy. Dinner was literally banging definitely will return

2026-10-31 • via Nuitee
B
Brummie • family_with_children • gb
10
Amazing hotel
Pros:

Amazing hotel.we had the King size room was exceptional.Large lounge with access to a balcony& , separate bedroom with access to balcony .Room was emaculate.Had everything you would need & more.staff welcoming & friendly.Great location with several restaurants & activities

Cons:

Nothing

2026-10-31 • via Nuitee
M
Matthew • couple • gb
9
Lovely experience, relaxing stay in a wonderful location.
Pros:

Superb facilities and location. Staff were wonderful. We

Cons:

Paying parking at the property is a steep ask. £25+ for 24 hours is pricey.

2026-10-31 • via Nuitee
P
Peter • family_with_children • gb
10
Wife's birthday stay.
Pros:

The room was so spacey the views amazing everything about the hotel was amazing.

Cons:

Could have done with a small coffee table in the room to place your drinks etc while watching the Telivision.

2026-10-31 • via Nuitee
I
Iulia • family_with_children • gb
10
2026-10-31 • via Nuitee
T
Taylor • couple • gb
8
2026-10-31 • via Nuitee
M
Maksym • couple • gb
10
2026-10-30 • via Nuitee
I
Idel • couple • gb
9
2026-10-30 • via Nuitee
N
Nelson • family_with_children • gb
8
Unfortunately, I wouldn’t recommend this hotel to families with children. Considering the high price you pay for your st
Pros:

We had a very pleasant stay overall. Everything was excellent, the rooms were spacious, clean and comfortable, and the hotel facilities were very good.

Cons:

However, it is a real shame that children are only allowed to use the swimming pool between 4:00 pm and 6:00 pm. This severely limits the time families can enjoy the facilities together, meaning both children and parents miss out on much of the experience.

2026-10-29 • via Nuitee
P
Paul • family_with_children • gb
10
Good value for money
Pros:

The hotel is situated ideally for Cardiff Bay and the City. The staff from reception to the dining room were very helpful and informative. Rooms were very clean and comfortable,

Cons:

Nothing

2026-10-28 • via Nuitee
S
Steve • couple • gb
7
Nice hotel just need a few tweaks to make it better
Pros:

We have stayed a few times there the spa is always good.

Cons:

The room had issues flush on toilet was hard to use the shower was leaking and on and off hot and cold

2026-10-28 • via Nuitee
J
Jacquelyn • couple • gb
10
2026-10-28 • via Nuitee
C
Charlotte • couple • gb
7
2026-10-28 • via Nuitee
E
Evans • couple • gb
10
We had a wonderfull stay at this hotel
Pros:

We loved the whole experience

Cons:

We thought the parking and the drinks were a tad to pricey

2026-10-28 • via Nuitee
S
Saz • couple • gb
10
2026-10-27 • via Nuitee
L
Lesley • couple • gb
9
Lovely overnight stay
Pros:

Breakfast was good - plenty of choice

Cons:

Parking signeage

2026-10-27 • via Nuitee
G
Grace • family_with_children • gb
7
Loved our break
Pros:

Amazing staff, so friendly and welcoming. Always so happy. Really lovely and made the stay. Glad we paid extra for breakfast as it was good value for money and the service team so lovely. Loved the location and we all enjoyed the pool. Would stay again for the gym, it is really good and stunning views. Everything you need there. Also loved the Welsh cakes on arrival and especially the gluten free option. Juice and water on arrival was great also.

Cons:

Hotel quite tired, not 5 star. E.g bathroom old fashioned. We booked a room for 4 people but there only 2 robes, one toilet roll etc so had to keep calling to ask. No slippers either. Would have been nice to have some kids halloween activities as booked for half term.

2026-10-27 • via Nuitee
A
Anna • family_with_children • gb
4
Very disappointed.
Pros:

Service was friendly, location and view great and rooms clean and comfortable, if soulless.

Cons:

It is so dated and worn, it feels like a total rip off (additional £25 for parking for one night when you are staying there?! No breakfast included?) and was like staying in a huge 90s conference centre.

2026-10-27 • via Nuitee
K
Kwenrimam • couple • gb
3
Not satisfied
Cons:

Poor room lighting
Cleanliness very poor, room wasn’t cleaned throughout our two days stay

2026-10-26 • via Nuitee