Malmaison Belfast

Hotels
•
Malmaison
8 (3885 reviews)
34-38 Victoria Street , Belfast , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Unclean bathrooms
Tired facilities
Food inconsistencies

Categories

Cleanliness
6.39
Numerous mentions of unclean bathrooms and tired facilities.
Service
9.36
Several reviews highlight the friendly and helpful staff.
Location
9.4
Consistently praised for its excellent location.
Room Quality
7.35
Mixed sentiment with reports of tired rooms and broken amenities.
Amenities
7.38
Amenities functionality complaints, but overall decent offerings.
Value for Money
8.34
Reviews reflect good value relative to location and comfort.
Food and Beverage
7.39
Inconsistency in food quality; some meals were undercooked.
Overall Experience
8.36
Overall good experiences despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Luxurious Victorian Warehouse Turned Boutique Hotel

Period Features Meet Modern Boutique Style
Experience the unique blend of carved stone gargoyles and original iron pillars with contemporary amenities at Malmaison Belfast.

Opulent Rooms and Top-Quality Dining
Indulge in the lavish decor, mood lighting, and deluxe beds in our luxurious rooms. Enjoy exquisite dining at our stylish bar and brasserie, serving top-quality locally sourced dishes.

Wellness and Fitness Amenities
Unwind and stay fit during your stay with access to our well-equipped gym.

Book now to experience the perfect fusion of history and luxury at Malmaison Belfast.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8
Based on 3885 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
S
Stacey • couple • gb
4
Old run down rooms & bathrooms, creaky floorboards but cool cocktail bar & comfy bed
Pros:

The bar & the male bar man (female wasn’t as friendly) Great cocktails.
The bed in our first room was really comfy.

Cons:

Our bathrooms were super old, not functional.
The entire place where the room are is so run down. Creaky floorboards, worn carpet, busted bath edge, really old vanity and cracked sink. USB connection in wall busted. Plug in sink stuck down so brushed my teeth over the shower.
Staff member did move us to a different room for the second night (the above is bits from both rooms) Neither were 4 star, not even 3!

2026-10-30 • via Nuitee
L
Leah • couple • ie
10
2026-10-30 • via Nuitee
A
Ann • couple • gb
9
Location is perfect
Pros:

Great sized room, very comfortable bed. The reception staff were all very welcoming. Extremely handy for the city centre and attending concert at Odyssey (O2 arena).

Cons:

The lighting in rooms is too dark, felt like I was in Hollister in the good old days!

2026-10-30 • via Nuitee
M
martin • solo_traveller • at
7
2026-10-30 • via Nuitee
J
Jessie • family_with_children • be
9
Uitstekend
Pros:

Ontbijt was uitstekend, locatie ideaal

2026-10-30 • via Nuitee
E
Eamon • couple • ie
9
2026-10-30 • via Nuitee
S
Simon • couple • gb
10
Fantastic location and lovely room.
Pros:

Upgraded at reception as it was a retirement treat, lovely location and the bar was fantastic for a drink before heading out. lovely stay and will be back.

Cons:

Nothing really, more than happy although i know it's a H&S issue but i was unable to open the window to listen to the hustle and bustle below.

2026-10-30 • via Nuitee
S
Sinead • solo_traveller • ie
8
Pros:

Great breakfast, perfect location , very nice staff.

Cons:

Rooms are a bit tired could do with a refresh

2026-10-28 • via Nuitee
V
Van • solo_traveller • gb
9
Would stay again. Clean room and easy to get around Belfast
Pros:

Clean and easy to get around

Cons:

Could hear person above me stomping about

2026-10-28 • via Nuitee
R
Rory • couple • ie
10
Great stay with a luxiuous feel for a weekend get away
Pros:

Property is beautiful to look at from the outside some fantastic architecture. From the inside very modern and sleek but with some old furniture and appeal, blends very well

Cons:

The smart TV didn’t have WiFi and didn’t connect. This happened on both stays I’ve had here a year apart so that’s disappointing that this isn’t modernised

2026-10-28 • via Nuitee
L
liane • couple • gb
6
Location excellent staff very nice rooms need updating felt tired and need of updating..
Pros:

Location staff very friendly.

Cons:

The rooms were tired needed some painting and replacing our bathroom was cold and dirty not cleaned well the radiators an aren’t allowed on either health and safety our rooms weren’t cleaned and beds not made and towels not replaced we did ask about them being done response was the cleaners are gone home ..They did bring fresh towels as requested..

2026-10-27 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

La atención.

2026-10-27 • via Nuitee
S
Scales • extended_group • ie
9
2026-10-27 • via Nuitee
K
Kerrie • couple • gb
1
2026-10-26 • via Nuitee
G
Graeme • couple • gb
10
Pros:

Fantastic location for visiting the Cathedral Quarter Belfast

Cons:

Having to leave 🙁

2026-10-26 • via Nuitee
D
Darren • couple • gb
10
2026-10-25 • via Nuitee
J
Jack • solo_traveller • gb
10
2026-10-25 • via Nuitee
A
Aaron • couple • ie
10
Pros:

Everything

Cons:

Now if I was really looking for something to mention in a negative light it would be my onion rings were slightly over cooked.

2026-10-25 • via Nuitee
R
Roxanne • couple • gb
4
Pros:

The staff were lovely and very friendly

Cons:

The hotel was very cold we had to move bedroom in the middle of the night and it was also cold. No heating on or any options to put the heating on. Considering it was a very cold night and coming into winter time we didn't expect the room to be so cold. Told reception the next morning which they replied they will send us an email with an update on why. I know the weather and temperature sometimes can be out of people's control but when your paying near £200 a night you expect to be in warmth.

2026-10-24 • via Nuitee
L
Lorna • couple • ie
8
Unbeatable location. Room comfortable
Pros:

Great location in the heart of Belfast. Restaurant staff were very friendly and helpful. Very responsive when we had some queries about heating system

Cons:

Carpets, soft furniture, fittings all look very jaded - badly need a refresh. Staff on reception were pleasant on check in and check out but otherwise kept their heads down when you were coming and going which felt a bit cold & indifferent. Restaurant expensive for what it was

2026-10-24 • via Nuitee