Malmaison Belfast

Hotels
Frasers Hospitality
8 (3649 reviews)
34-38 Victoria Street , Belfast , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Unclean bathrooms
Tired facilities
Food inconsistencies

Categories

Cleanliness
6.39
Numerous mentions of unclean bathrooms and tired facilities.
Service
9.36
Several reviews highlight the friendly and helpful staff.
Location
9.4
Consistently praised for its excellent location.
Room Quality
7.35
Mixed sentiment with reports of tired rooms and broken amenities.
Amenities
7.38
Amenities functionality complaints, but overall decent offerings.
Value for Money
8.34
Reviews reflect good value relative to location and comfort.
Food and Beverage
7.39
Inconsistency in food quality; some meals were undercooked.
Overall Experience
8.36
Overall good experiences despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Luxurious Victorian Warehouse Turned Boutique Hotel

Period Features Meet Modern Boutique Style
Experience the unique blend of carved stone gargoyles and original iron pillars with contemporary amenities at Malmaison Belfast.

Opulent Rooms and Top-Quality Dining
Indulge in the lavish decor, mood lighting, and deluxe beds in our luxurious rooms. Enjoy exquisite dining at our stylish bar and brasserie, serving top-quality locally sourced dishes.

Wellness and Fitness Amenities
Unwind and stay fit during your stay with access to our well-equipped gym.

Book now to experience the perfect fusion of history and luxury at Malmaison Belfast.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 17.50 per day.

Location

Guest Reviews

8
Based on 3649 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
M
Michael extended_group ie
8
Very nice place to stay
2026-05-30 via Nuitee
G
Guy solo_traveller gb
10
Pros:

All good 😊

Cons:

The staff were excellent

2026-05-30 via Nuitee
L
Lally solo_traveller ie
8
2026-05-30 via Nuitee
H
HEATHER couple gb
8
Just what was required
Pros:

Perfect central location for our trip needs

Cons:

Staff all so friendly and helpful

2026-05-29 via Nuitee
F
Finley couple gb
4
Staff were kind and helpful, room fell extremely short of expectations. Wouldn’t stay again.
Pros:

The location was convenient and the outside is nice

Cons:

The room decor was extremely poor and borderline weird, terrible value for money and reminded me of a teenagers bedroom. Moreover the room was small and small details like gunk along the bath/shower and dust in the corners made it worse.

2026-05-28 via Nuitee
S
Stephen couple gb
10
It was a very relaxing break right in the heart of the best that Belfast has to offer
Pros:

The hotel was amazing the bar is a great area to relax and the cocktails were fantastic

2026-05-28 via Nuitee
M
marco couple gb
1
Poor
Pros:

Central to town centre

Cons:

Service so bad room not serviced
And staff telling Fibbs

2026-05-28 via Nuitee
J
James solo_traveller gb
8
Nice hotel pity no aircon.
Pros:

Location and general standard of room.

Cons:

No aircon in room.

2026-05-27 via Nuitee
C
Cedric extended_group ch
7
2026-05-27 via Nuitee
F
Fabrice couple fr
9
2026-05-26 via Nuitee
S
Sarah couple us
8
Ok hotel for one night. Wouldn't stay again
Pros:

The staff was super friendly and helpful. The food was great. Location was perfect.

Cons:

The room was super hot even with a fan going. The hallways were dark. Found a false eyelash in the bathroom. Pillows were covered in a plastic case under the pillow case. The breakfast although great was a little on the expensive side. They advertise parking but it is in a parking garage about 5 mins away and they offered a discount.

2026-05-26 via Nuitee
D
Darren couple gb
10
2026-05-26 via Nuitee
P
Paul couple gb
8
2026-05-26 via Nuitee
R
Robert couple gb
6
Very expensive for a hotel with no air conditioning, for a flooded room, for 50% of the rooms not to have the beds made.
Pros:

The location was great, the bar staff were really excellent and attentive. The front desk staff were good

Cons:

It was a hot weekend and there was no air conditioning. Of the 4 rooms we had 2 rooms didn’t get the bed made. One room had a flood from the toilet above. And for £200 a night it was very poor value in terms of service for money

2026-05-26 via Nuitee
J
Jane couple ie
10
Pros:

We stayed here to go to a concert in the SSE arena, it was so convenient with it being walking distance to the gig, and close to food places to get something to eat on the way.

2026-05-26 via Nuitee
M
Maurice couple ie
4
I have stayed here many times and I was shocked to see how much your standards have slipped. I won’t
Pros:

The bar man was exceptional.

Cons:

The main server in the breakfast room was dreadful. No morning greeting , he was just going through the. Motions. The breakfast was dreadful .

2026-05-26 via Nuitee
H
Hartman couple us
9
2026-05-25 via Nuitee
C
Chez couple gb
8
Pros:

Great position!
Great lounge good bar menu
Comfy beds

Cons:

Rooms very masculine & a bit jaded

2026-05-25 via Nuitee
M
Matthew couple gb
9
Super smashing great
Pros:

Location and Staff esp William and Adie

Cons:

No Lucozade

2026-05-22 via Nuitee
P
Peter solo_traveller gb
9
Good night's sleep
Pros:

Great aervice

Cons:

Bar closed early for a Thursday night

2026-05-22 via Nuitee