Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (1831 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1831 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
M
MAURIZIO • solo_traveller • it
10
Pros:

Posizione, ottima colazione, servizi offerti, arredamento

Cons:

Nulla

2026-06-20 • via Nuitee
M
Martin • couple • ch
9
2026-06-17 • via Nuitee
P
Peter • solo_traveller • gb
9
Great place to stay when attending an event in Birsttiz
Pros:

Location and friendly staff

2026-06-16 • via Nuitee
S
saralemes • couple • es
7
Buena estancia
Pros:

El personal es muy amable y todo estaba muy limpio. El baño es estupendo. Solicité un balcón y no hubo problema

Cons:

La habitacion en las imágenes de Internet parecía mas amplia y mas bonita. Es bastante estrecha.

2026-06-15 • via Nuitee
C
celal • couple • ae
10
2026-06-14 • via Nuitee
V
Valentyna • couple • ua
10
Parfait
Pros:

Super

2026-06-14 • via Nuitee
P
Patrick • solo_traveller • gb
10
A great stop on our journey.
Pros:

Good location not far from beach. Dog friendly. Good breakfast. Nice room.

Cons:

All okay.

2026-06-13 • via Nuitee
M
Marie • solo_traveller • ie
10
Great value for a Biarritz stay
Pros:

Great location, easy walk to everywhere in Biarritz. Comfortable room, good shower. Very helpful staff with any questions and provided extra towels for the beach. And the sweets by the door!

Cons:

Would prefer drinking water left in the room, and more toiletries in room. USB ports by bed aren't USBC so couldn't use, although regular outlet by table.

2026-06-13 • via Nuitee
S
Saskia • couple • nl
8
Leuke stop voor onderweg
Pros:

Makkelijk parkeren bij de locatie.

Cons:

Leuk voor een stop onderweg, Verder niks speciaals.

2026-06-13 • via Nuitee
C
Christian • couple • be
7
2026-06-13 • via Nuitee
M
Mary • couple • fr
10
Superbe séjour et personnel accueillant
Pros:

Personnel très chaleureux et les lits sont super confortable

Cons:

Je n’ai rien trouvé de négatif

2026-06-12 • via Nuitee
C
Charles • solo_traveller • us
8
2026-06-12 • via Nuitee
C
Carlos Solera Selvi • solo_traveller • es
7
Cons:

Habitación muy pequeña

2026-06-12 • via Nuitee
J
Julie • solo_traveller • gb
10
Trendy
Pros:

Good location, fabulous breakfast. Very fresh clean trendy hotel. Very helpful & approachable staff.

Cons:

Limited storage

2026-06-12 • via Nuitee
M
María Sol • solo_traveller • ar
10
Pros:

La atención del personal, la comodidad de la habitación, el desayuno, la ubicación

2026-06-12 • via Nuitee
M
Mary • couple • us
8
Good place to stay in Biarritz!
Pros:

The room was nice and the beds were comfy. You can't close the curtains to sleep because then you can't get the air from outside. The staff was very nice and they allowed us to leave our suitcases for a few hours. They did bring me an iron. We were able to walk everywhere. There are cafe's and restaurants nearby. We walked to the beach and down to the Virgin statue. We walked to a nice park, too.

Cons:

The toilet is in a different, very small room, from the shower. The bedroom is small and stuffy.

2026-06-11 • via Nuitee
G
Gill • couple • gb
10
2026-06-09 • via Nuitee
G
GUY • solo_traveller • fr
10
Pros:

La qualité du logement

2026-06-09 • via Nuitee
G
German • couple • ae
9
Satisfactorio
Pros:

Ubicación y decoración. Personal muy amable.

2026-06-08 • via Nuitee
S
Silvia • solo_traveller • es
10
2026-06-07 • via Nuitee