Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (2004 reviews)
19 Avenue De La Reine Victoria , Biarritz , FR
+33 5 59 22 04 80

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8.4
Based on 2004 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
G
Gillian • family_with_children • ie
7
Great overnight stay
Pros:

Was very convenient location

Cons:

Small room- different to pictures

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
8
2026-09-17 • via Nuitee
P
Peter • couple • nl
8
Leuk hotel maar duur
Pros:

Locatie

Cons:

Prijs

2026-09-15 • via Nuitee
S
Stephen • solo_traveller • ie
10
2026-09-15 • via Nuitee
L
Leny • solo_traveller • fr
10
2026-09-14 • via Nuitee
R
Rebecca • couple • gb
10
2026-09-13 • via Nuitee
K
Kurt • solo_traveller • de
9
Pros:

Die Lage ist sehr gut. Das Zimmer hat einen kleinen Balkon, wodurch es aufgewertet wird. Parkplatz vor der Tür, Preis etwas hoch. Das Frühstück war okay.

Cons:

Wir hatten eine Suite reserviert und ein Zimmer erhalten. Das würde aber sehr positiv und problemlos gelöst.wir haben das Frühstück gratis erhalten, danke an das Hotel. Der Duschkopf ist schlecht, ansonsten war alles gut

2026-09-12 • via Nuitee
C
Cécile • solo_traveller • fr
9
Hôtel de caractère bien placé
Pros:

L’ambiance surf, l’emplacement, le confort et le calme de la chambre, la variété des choix au petit déjeuner avec des spécialités locales et le rapport qualité prix

2026-09-12 • via Nuitee
L
Ludovica • couple • it
8
Pros:

The staff! Susanna the best

Cons:

A bit noisy, there is no sound proof between the rooms or in the aisle

2026-09-11 • via Nuitee
S
Sylvia • couple • es
10
2026-09-10 • via Nuitee
M
Martina • extended_group • fr
10
2026-09-10 • via Nuitee
B
Benedetta • couple • it
1
sconsigliato
Pros:

Solo la città di biarritz

Cons:

personale scortese, avevo prenotato con il cane e ho dovuto pagare un supplemento non specificato.
Parcheggio, all’aperto, pagato 75 EURO quando c’era scritto chiaramente che i 4 parcheggi esterni erano gratuiti.
Colazione povera e non buona. Prezzo troppo alto.

2026-09-10 • via Nuitee
P
Paredes • couple • ar
8
Para volver !!
Pros:

La ubicación, la limpieza y la atención

2026-09-10 • via Nuitee
B
Béatrice • couple • fr
10
Agréable
Pros:

Ambiance cosy, amabilité du personnel, petit déjeuner copieux, l'emplacement en centre ville, calme.

Cons:

RAS

2026-09-10 • via Nuitee
J
Jurijs • couple • lv
10
2026-09-09 • via Nuitee
R
Ros • couple • au
9
Would stay again
Pros:

Good location, staff very helpful

Cons:

Nothing

2026-09-09 • via Nuitee
P
Patrick • family_with_children • fr
8
Super
Pros:

Possibilité de garer mon véhicule dans le parking sécurisé.

2026-09-08 • via Nuitee
I
Ingela • couple • se
10
2026-09-08 • via Nuitee
J
John • couple • gb
7
Nice Hotel - great location for seeing Biarritz.
Pros:

Nice hotel and great that it has its own parking, although that is limited, but we were OK. The staff were helpful and the room was OK although we found the bed a little uncomfortable. We did get a number of insect bites overnight though . We stayed 2 nights and loved Biarritz and the hotel is ideally located.

2026-09-08 • via Nuitee
M
McLoughlin • extended_group • au
9
Friendly, happy place with great amenities!
Pros:

Friendliest staff-helpful, obliging, fabulous location, great breakfast. Friendly happy customers, great amenities.

Cons:

Not a thing!!!

2026-09-08 • via Nuitee