Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (2004 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8.4
Based on 2004 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
P
Peladeau couple fr
9
Hôtel bien placé pour un séjour agréable
Pros:

Très bon accueil personnel très arrangeant Emplacement super. Près de la grande plage tout peut être fait à pied Chambre propre Nous reviendrons !

2026-08-22 via Nuitee
N
Nicola couple gb
9
Comfortable and great location
Pros:

Good location for the beach. Nice decor and good communal area. Very cleab and comfortable room for our one night stay. Parking available on site but pre booking advisable. We travelled by motorcycle and appreciated secure parking.

Cons:

Parking bay locations could have been clearer

2026-08-22 via Nuitee
J
JEROME solo_traveller fr
9
2026-08-21 via Nuitee
J
jean-philippe solo_traveller fr
8
séjour confortable dans une chambre agréable proche de la grande plage
Pros:

Hôtel très confortable, assez proche de la grande plage. Personnel accueillant. Le tarif est raisonnable pour Biarritz, surtout au vu de la situation géographique. grande salle de bain avec WC séparés

2026-08-21 via Nuitee
P
Patricia couple es
8
Ubicación buena
Pros:

Ubicación, recepción del hotel bonita. Desayuno correcto.

Cons:

Habitación con humedades, sin pintar. Parking caro para ser al aire libre. Almohadas incómodas.

2026-08-21 via Nuitee
N
Nathalie solo_traveller fr
7
2026-08-20 via Nuitee
M
Mariam solo_traveller es
4
Pros:

La ducha y la ubicación .

Cons:

La habitacion muy pequeña y oscura ,el desayuno normal y falta de personal en el comedor , olor a humedad de la moqueta. El baño pequeñisimo no te podias mover

2026-08-20 via Nuitee
M
marco couple it
9
Pros:

Hotel con arredamento "surfing style", molto originale e divertente. Il personale è molto gentile e disponibile. Abbiamo avuto la fortuna di avere una stanza interna, fresca e silenziosa. La posizione è ottima, a cinque minuti a piedi dalla spiaggia e dal centro di Biarritz

Cons:

Gli spazi ridotti della stanza

2026-08-20 via Nuitee
B
Brian solo_traveller es
10
2026-08-19 via Nuitee
C
Christine extended_group fr
9
Très agréable séjour à Biarritz
Pros:

Hôtel très bien placé pour séjourner à Biarritz.
Jolie décoration sur le thème du surf
Petit déjeuner buffet excellent
Chambre spacieuse et confortable

2026-08-19 via Nuitee
L
Lydiane couple fr
8
2026-08-19 via Nuitee
K
Kurt extended_group be
9
Pros:

Had a very nice stay. Spent a lot of time at the beach, the kids loved it despite the big waves. Great weather, and not hard to buy food to eat at the beach too. We didn't do the breakfast buffet but there are several nice french bakeries nearby (try the gateau basque with cream!), if you walk away from the beach.

2026-08-19 via Nuitee
L
laurence couple fr
10
Parfait pour nous en pause juste une journée
Pros:

Personnel très accueillant et bienveillant

2026-08-19 via Nuitee
M
Maria Luisa couple it
9
2026-08-18 via Nuitee
S
Stella couple it
6
Pros:

La posizione ed il parcheggio sotto l’hotel

Cons:

La camera aveva due letti singoli diversi, uno più grande ed uno più piccolo.
Non c’era un frigo o una bottiglia d’acqua

2026-08-18 via Nuitee
E
EAM54 solo_traveller es
8
Pros:

Estaba limpio. Y el aire acondicionado funcionaba muy bien

2026-08-18 via Nuitee
I
Ionut couple ro
10
Excellent hotel walking distance to all the visiting spots, very cute design and paid attention to all the details
2026-08-17 via Nuitee
E
Emiliano couple ae
6
2026-08-17 via Nuitee
F
Federico extended_group it
8
Da ricordare per una prossima visita
Pros:

Posizione ottima, a due passi dal mare e dal centro che abbiamo visitato con la grande comodità di poter lasciare per un pò la macchina dopo il check out

2026-08-17 via Nuitee
B
Beatriz couple es
9
Muy buena estancia, fin de semana muy agradable, repetiría.
Pros:

Muy buena ubicación, súper cómodo para moverte a todos los lados.

Cons:

El parking, nos podían haber avisado que estaba lleno antes de llegar.

2026-08-17 via Nuitee