Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (1865 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1865 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
D
Dorothée • couple • be
10
Excellent !
Pros:

Le cadre est joliment décoré dans la vibe surfeur. Le personnel est extrêmement gentil. L'hotel est calme et tres bien situé pour se rendre à la plage et au centre ville à pied en 5-10minutes. Les chambres sont tres propres.

2026-07-04 • via Nuitee
S
Sandra • family_with_children • se
9
Pros:

Härlig lobby. Mysig känsla.

2026-07-03 • via Nuitee
M
Megan • couple • gb
9
Great location and a quirky, chill vibe
Pros:

Great location just 5 minutes walk from the Grande Plage and 10 minutes to the centre. We loved the quirky decor and the breakfast was excellent with lots of choice. Really friendly and helpful staff

2026-07-02 • via Nuitee
A
Andre • couple • fr
9
Super hôtel dans une superbe ville
Pros:

Emplacement idéal avec la plage au bout de la rue. Accueil parfait et super deco. Ambiance super friendly avec le personnel.

Cons:

Honnêtement je ne vois pas. Tout était superbe.

2026-07-01 • via Nuitee
M
Maxim • couple • nl
8
Goed hotel met goede faciliteiten op een goede locatie
Pros:

Zeer goede locatie en de faciliteiten in het hotel waren ook goed. Uiteraar was het personeel heel aardig.

Cons:

Alles was eigenlijk goed, echter vond ik het parkeren wel duur aangezien je in de straat voor minder kan parkeren en een stuk verder op zelfs gratis

2026-07-01 • via Nuitee
L
laurent • solo_traveller • fr
10
Pros:

Un personnel, accueillant et serviable

Cons:

Rien

2026-07-01 • via Nuitee
C
Claude • couple • ca
6
Je croyais que c'était un site sur la plage, c'est en centre ville, il faut toujours se méfier!
Pros:

J'avais réservé auprès d'un hôtel avec vue sur la plage à un coût supérieur. En février j'ai annulé ma réservation d'origine pour Akena Surf Beach et Grande Plage car lors de ma réservation, à l'époque avec photo d'un site sur la plage, le coût était beaucoup moindre. Il n'y a pas de surf, pas de plage et pas le bruit des vagues, c'est situé en pleine ville et le seul son qu'on entend est celui des scooters!
En d'autres termes, je me suis fait avoir......

Cons:

Ne pas m'avoir fait croire que c'était un site de plage

2026-07-01 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • es
7
Camas mínimas
Pros:

Bien situado, limpio, con aire acondicionado, vital por la temperatura tan alta en esos dias. La persona encargada del turno de noche fantástica, muy agradable y dispuesta, un trato excelente, que nos alegró la estancia

Cons:

La habitación muy pequeña, eran dos camas mínimas, apenas podías cambiar de postura por lo estrechas que eran, lo peor dormir en estás camas. El hotel tenía parking por el que se pagaba 25€ al día, en una zona en la que no se podía aparcar fuera, era zona de pago. Menos mal que mi marido tiene tarjeta de discapacitado y podíamos aparcar en plazas para discapacitados.

2026-06-30 • via Nuitee
A
ANNOUCHKA • couple • fr
9
parfait
Pros:

un accueil chaleureux et professionnel
un service d'étage parfait
un petit déjeuner excellent
un bar salon cosy

2026-06-30 • via Nuitee
S
Sonya • couple • bg
9
Excellent location in the centre of San Sebastián
Pros:

Excellent location in the centre of San Sebastián, friendly staff with whom we talked about so many topics

Cons:

It would be good to have a hot water kettle and instant coffee sets

2026-06-30 • via Nuitee
I
Ismaël • couple • ch
10
2026-06-30 • via Nuitee
A
Aurélie • couple • fr
8
2026-06-29 • via Nuitee
G
GRAZIELLA • couple • it
8
2026-06-29 • via Nuitee
I
Ingrid • solo_traveller • de
9
Pros:

Geräumiges Zimmer im Surfer-Style, bequeme Betten in guter Lage. Reichhaltiges Frühstück.

Cons:

---

2026-06-29 • via Nuitee
L
LAETITIA • solo_traveller • fr
7
Pros:

L accueil était très bon, personnel à l écoute et souriant

Cons:

Très mal insonorisé et chambre vieillissante

2026-06-28 • via Nuitee
A
alberto • couple • it
7
Pros:

posizione

Cons:

cuscini

2026-06-27 • via Nuitee
A
Anna • couple • dk
9
Amazing!!! We loved it
Pros:

Huge thank you to this hotel and person who helped us at the reception !!!! Our flight home got cancelled and we had to book smth last minute. It was a super cozy place with great room and plenty of space. I highly appreciated that hotel is eco friendly and breakfast had gluten free options. We stayed in 5 star hotels in that area and I can say that breakfast was great in comparison.

2026-06-26 • via Nuitee
S
Selma • couple • es
10
Pros:

Ubicación

2026-06-26 • via Nuitee
A
Anne-Charlotte • family_with_children • se
8
Bra läge i stan, bra rum och fantastisk frukost.
Pros:

Läget perfekt, god frukost med färska bär och färskpressad juice. Vänlig personal,receptionen öppet dygnet runt, bekväma sängar, bra AC. Vi kommer gärna tillbaka.

Cons:

Det enda var att blöta kläder och handdukar inte torkade i rummet och att det inte fanns ett kylskåp i rummet.

2026-06-26 • via Nuitee
K
Konrad • couple • ch
9
2026-06-25 • via Nuitee