Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (2004 reviews)
19 Avenue De La Reine Victoria , Biarritz , FR
+33 5 59 22 04 80

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8.4
Based on 2004 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
M
Meritxell • couple • es
10
2026-10-31 • via Nuitee
L
laurelee • couple • us
10
Great value. Great place. Great staff. Wish I could have stayed longer. Next time!
Pros:

All of it

Cons:

All good

2026-10-30 • via Nuitee
E
ELSA • couple • es
8
Pros:

La limpieza, la ubicación y el trato del personal de noche muy cercano y muy atento. En nuestro caso Gerard.

Cons:

El
Precio de la Plaza de parking del hotel es de 25€ noche, cuando está en exterior, bajo árboles y recoges el coche con una suciedad terrible. Cero recomendable .
El personal de día distante

2026-10-29 • via Nuitee
S
Sissi007 • family_with_children • fr
6
1 nuit à Biarritz
Pros:

L'emplacement de l'hôtel très proche de la grande plage. Le petit déjeuner très varié et copieux.

Cons:

Manque de prises près des tables de nuit pour recharger le portable. La lampe de chevet avec une luminosité trop forte et non réglable.

2026-10-28 • via Nuitee
C
Coralie • couple • fr
9
A refaire
Pros:

Super petit déjeuner

2026-10-28 • via Nuitee
A
Aino • solo_traveller • fi
10
2026-10-28 • via Nuitee
C
Camille • family_with_children • fr
9
Pros:

L'emplacement proche de l'océan et du centre ville
La possibilité d avoir une place de parking à disposition

2026-10-27 • via Nuitee
G
Genny • couple • fr
8
2026-10-25 • via Nuitee
G
GP_:) • family_with_children • at
8
Pros:

Lage ist sehr gut zum Zentrum und Strand, im netten Viertel St. Charles. Gratis parken in den Seitengassen mit ein paar Minuten Gehzeit möglich. Frühstück ist sehr gut und vielfältig.

Cons:

Die Zimmer sind klein. Die Tür zum Gang ist sehr hellhörig, als Langschläfer kein Zimmer gegenüber Lift nehmen.

2026-10-25 • via Nuitee
F
fabienne • family_with_children • fr
8
Un excellent moment
Pros:

Parfait... du choix, de la qualité

Cons:

Des lits jumeaux étroits. Ne conviendraient pas à des personnes très grandes. Pour ma part j y ai très bien dormi

2026-10-25 • via Nuitee
C
Carole • family_with_children • fr
10
Séjour parfait
Pros:

Emplacement. Courtoisie personnel. Buffet Pdj très bien avec mise en avant de produits locaux yaourt gâteau basque..propreté des lieux

Cons:

Ras

2026-10-22 • via Nuitee
M
Maria • family_with_children • fr
8
Emplacement exceptionnel
Pros:

Emplacement parfait pour visiter Biarritz tout à pieds.
Petit déjeuner excellent, qualité et choix proposé.

Cons:

Les lits trop petits.
Un peu de bruit côté rue.

2026-10-22 • via Nuitee
O
Oleksandr • family_with_children • de
9
2026-10-22 • via Nuitee
A
Arianna • couple • nl
9
2026-10-21 • via Nuitee
M
Marga • family_with_children • es
10
Pros:

Susana de recepción un 10. Nos ayudó mucho, muy servicial.
La habitación una pasada, cómoda, silenciosa y todo nuevo.
El desayuno muy bueno.
Ubicación perfecta.

Cons:

Todo nos gustó.

2026-10-21 • via Nuitee
G
Gavin • couple • gb
9
2026-10-21 • via Nuitee
J
JEAN-MARIE • family_with_children • fr
9
2026-10-20 • via Nuitee
K
Keith Colville • family_with_children • gb
9
Pros:

Friendly and helpful staff.
Great location
Bright, clean accommodation.

Cons:

Non applicable

2026-10-20 • via Nuitee
M
marty • couple • fr
8
2026-10-20 • via Nuitee
J
james • couple • fr
9
2026-10-19 • via Nuitee