Surf Club Hôtel by Akena - Grande plage

Hotels
8.4 (1896 reviews)
19 Avenue De La Reine Victoria , Biarritz , fr
+33 5 59 22 04 80

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Noisy cleaning early in the morning
Elevator issues
Small rooms

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness positively, but there were complaints about noise during the cleaning process.
Service
8.85
Numerous reviews praised the friendly and accommodating staff.
Location
8.85
Multiple mentions of great location close to the beach and city center.
Room Quality
7.85
Some reviews noted small and somewhat dated rooms, but overall comfort was appreciated.
Amenities
8.35
Amenities received mixed feedback; while some guests appreciated the basic amenities, others desired more.
Value for Money
8.35
Value for money was considered good, though some found parking expensive.
Food and Beverage
8.85
The breakfast and food quality were frequently highlighted positively.
Overall Experience
8.25
Overall experience is reflected positively, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:54

Property Description

Prime Location near Biarritz Main Beach
Experience the perfect getaway at Hôtel AKENA Biarritz - Grande plage, just a stone's throw away from the main beach and town center.

Comfortable and Modern Guest Rooms
Relax in our air-conditioned guest rooms featuring TVs and elegant wooden floors, ensuring a cozy stay during your visit.

Convenient Amenities and Attractions
Enjoy free Wi-Fi, with the option for private parking, subject to availability. Explore nearby attractions like the casino, spa center, and golf course, all within walking distance from the hotel.

Book now to enjoy a delightful stay at Hôtel AKENA Biarritz - Grande plage.

Important information:

The credit card used for booking will be requested upon arrival.

Please note that parking is subject to availability on arrival, and cannot be booked in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1896 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
T
Thomas • family_with_children • ch
8
Gut für eine Nacht
Pros:

Gut für eine Nacht. Top Frühstück!

2026-07-25 • via Nuitee
C
Coline • solo_traveller • us
10
2026-07-25 • via Nuitee
C
Cristina • couple • es
5
2026-07-24 • via Nuitee
A
Alain • couple • ch
8
Cool
Pros:

Coole vibes.

Cons:

Kleines Zimmer

2026-07-24 • via Nuitee
M
Mari Carmen • couple • es
9
Pros:

Muy buena ubicación !

2026-07-24 • via Nuitee
S
Sara • extended_group • ca
9
Comfortable, Safe and Reliable
Pros:

I loved the separate toilet to shower, and the kitchen facilities in the lobby. Hot/cold water.. tea and gummy snacks.

The room was spotless, the AC was amazing, the beds were so so comfy with comfy pillows (2 per person) and we loved that they offered separate beds.

Staff were available at seemingly all hours which was so appreciated and made us feel taken care of and safe. The lobby was gorgeous too. We would definitely stay again.

Cons:

We requested converter plugs for our devices, as was in their options but there were none in our room on arrival. We just made do with what we had, because there was only one outlet in the room.

2026-07-24 • via Nuitee
M
Maram • family_with_children • ch
10
Tolles Surferhotel
Pros:

Super Hotel, sehr bequeme Betten und top Frühstück.

2026-07-23 • via Nuitee
P
Phillip • couple • gb
8
Good place to stay in Biarritz.
Pros:

All efficient and what was expected.

Cons:

Parking in hotel space expensive but very convenient.

2026-07-23 • via Nuitee
S
Santiago • couple • es
8
2026-07-23 • via Nuitee
M
Miranda • family_with_children • ar
10
great
Pros:

the room was great

Cons:

the bathroom was a bit small so a bit uncomfortable

2026-07-23 • via Nuitee
K
Kathleen • extended_group • fr
10
Parfait !! Je recommande
Pros:

Tout ! J’ai tout aimé ! La salle de bain est nickel avec la mise à disposition de produits rituals qu’on a beaucoup aimé ! La chambre, honnêtement est vraiment très très bien ! Ainsi que l’emplacement de l’hôtel qui est juste à côté de la grande plage (5min à pied) et à 5min du bus qui mène à Bayonne.

Un accueil très chaleureux d’une jeune femme très gentille !!

Cons:

Rien à dire

2026-07-23 • via Nuitee
C
Christian • solo_traveller • fr
9
2026-07-22 • via Nuitee
F
florence • extended_group • fr
8
2026-07-22 • via Nuitee
M
Maria • solo_traveller • co
8
2026-07-22 • via Nuitee
A
Amalie • couple • no
10
Veldig bra, mye for pengene
Pros:

Frokosten, beliggenhet, renhold

Cons:

Lite

2026-07-22 • via Nuitee
M
Mee Ling • extended_group • hk
8
2026-07-21 • via Nuitee
M
Michael • couple • de
10
Pros:

Freundliches Personal, tolle Lage, nah am Strand, sehr gutes Frühstück

2026-07-21 • via Nuitee
M
Mark • extended_group • de
8
2026-07-21 • via Nuitee
L
Léa • couple • fr
10
Très bel hôtel, bel emplacement, à quelques minutes de la grande plage !
Pros:

Tout très bien, très propre et agréable ! L'hôtel est bien placé, parking en supplément mais tout de même bien pratique! L'hotel est moderne et agréable !

Cons:

La salle de bain avec la douche sans paroi, ça fait un peu sdb d'hopital ahaha, mais tout était très propre donc rien à redire, c'est plus une remarque esthétique :)

2026-07-20 • via Nuitee
C
Clélie • solo_traveller • be
10
Semaine parfaite ! Merci beaucoup ! 😊
2026-07-19 • via Nuitee