Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.2 (4895 reviews)
2828 23 Street Northeast , Calgary , CA
+1 403-291-2003

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport / convenient location
Friendly staff (reception & restaurant)
Comfortable beds
Good / tasty breakfast (many mentions)
Clean / tidy rooms (many mentions)
Ample parking
Good value for short stays
Spacious dining area
Cons:
Room maintenance issues (stained furniture, worn rooms)
Inconsistent breakfast/coffee quality
Broken or missing amenities (ice machine, drink fridges, hand soap)
Occasional lack of room cleaning / towels
Limited facilities/shops in surrounding area
Slow-draining tub / plumbing issues
Noise from rooms above (isolated)
Some staff perceived as overworked or less helpful since ownership change

Categories

Cleanliness
7.6
Mixed signals: several guests called rooms clean and tidy, but multiple reports of stained furniture, poor room upkeep and at least one complaint about rooms not being cleaned or fresh towels not provided.
Service
8.9
Generally praised — many mentions of friendly, helpful and exceptional staff at reception and restaurant; some isolated reports of less-helpful or overworked breakfast staff and reduced helpfulness since ownership change.
Location
9.2
Consistently positive: repeatedly noted as very close to the airport, easy to find and convenient with ample parking; only downside is limited nearby attractions/amenities.
Room Quality
7.6
Comfortable beds frequently mentioned, but several guests reported rooms needing TLC: slow-draining tubs, missing hand soap, worn or stained furniture and general signs of aging.
Amenities
7.4
Some useful features (breakfast buffet, parking) but multiple complaints about broken/out-of-service machines (ice, drinking water), no drink fridges/ice, missing in-room supplies (soap, forks) and occasional inability to provide small requests (hot water).
Value for Money
8.4
Many guests framed the stay as good value for a short/airport stopover and recommended it for convenience; a few noted declines since new ownership affecting perceived value.
Food and Beverage
8.3
Breakfast often praised (hot, tasty, buffet) and some guests loved the dining area; however several comments about inconsistent quality — poor coffee, disappointing selections at times and room for improvement in variety/freshness.
Overall Experience
8.2
Overall positive for short stays and airport connections: friendly staff, comfortable beds and good breakfast frequently cited, tempered by maintenance, occasional service lapses and amenity gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, work desks, and en suite bathrooms with free toiletries. Some rooms even offer stunning mountain views.

Delicious Dining Options
Satisfy your cravings at Steels Café & Grill or unwind at the Lobby Lounge with a wide selection of food and beverages to choose from.

Convenient Amenities
Enjoy complimentary Wi-Fi, a fitness centre, and 24-hour reception. Need to relax? Arrange for onsite massage services. Plus, benefit from free parking during your stay.

Book now at Royal Hotel Calgary, Trademark Collection by Wyndham for a memorable and convenient experience in Calgary!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 4895 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.2
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.2
R
Rita • solo_traveller • ca
9
This was a short night stay due to an early morning flight.
Pros:

Close to the airport and very friendly staff

Cons:

Nothing

2026-10-30 • via Nuitee
G
Guido • solo_traveller • ca
7
2026-10-29 • via Nuitee
B
Bronislava • solo_traveller • ca
9
2026-10-27 • via Nuitee
C
Clarice • couple • ca
9
Pros:

Liked the spacious dining area. Meal was hot and tasted good.

2026-10-27 • via Nuitee
B
Booth • couple • gb
8
Adequate
Pros:

We liked the breakfast and the location was great for our needs.

Cons:

My husband needed a cup of hot water for some medication, we asked at reception, it was early evening but was unable to get us a cup of hot water.

2026-10-20 • via Nuitee
M
Maximilian • couple • de
8
2026-10-18 • via Nuitee
S
Sholeh • couple • ca
10
2026-10-18 • via Nuitee
L
Lori • couple • ca
7
2026-10-17 • via Nuitee
M
Marianne • solo_traveller • ca
9
2026-10-17 • via Nuitee
L
Lori • couple • ca
7
Convenient stay for a night when travelling through Calgary. Easy to find.
Pros:

Comfortable beds and good breakfast buffet. Friendly staff.

Cons:

It could use some TLC in the rooms. There wasn’t any hand soap in the bathroom and the tub was draining very slowly.

2026-10-17 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-10-16 • via Nuitee
W
Waqas • solo_traveller • ca
9
2026-10-16 • via Nuitee
W
Wolfgang • couple • at
8
Adäquates Hotel nähe Airport mit gutem Service!
Pros:

Unkomplizierte Lösung eines kleinen Problems mit dem ursprünglichen Zimmer zu unserer vollsten Zufriedenheit!

2026-10-13 • via Nuitee
B
Bronislava • solo_traveller • ca
8
Pros:

Clean, safe, a good option not too far from the airport. Breakfast buffet was delicious!

2026-10-12 • via Nuitee
R
Rica Mae • extended_group • ph
10
2026-10-12 • via Nuitee
K
Kseniya • solo_traveller • ca
10
2026-10-12 • via Nuitee
L
Lakhvir • couple • ca
10
2026-10-11 • via Nuitee
S
Sue • solo_traveller • ca
8
2026-10-10 • via Nuitee
I
Irene • solo_traveller • es
7
Bien si tienes que hacer noche cerca del aeropuerto
Pros:

Cerca del aeropuerto

Cons:

No hay nada en la zona y personal bastante “plano”

2026-09-19 • via Nuitee
I
Irene • solo_traveller • es
7
Bueno oara estar cerca del aeropuerto
Pros:

Ubicacione

Cons:

No hay nada en los alrededores

2026-09-19 • via Nuitee