Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

Hotels
Trademark
8.2 (5203 reviews)
2828 23 Street Northeast , Calgary , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Pleasant staff
Clean and comfortable rooms
Great location
Good value for money
Cons:
Dated rooms
No restaurant open
Limited variety in breakfast

Categories

Cleanliness
8.1
Rooms are always very clean and comfortable.
Service
8.6
Staff are always pleasant and welcoming.
Location
8.6
The location is easy to get to.
Room Quality
8.1
The room was veryyyy spacious, but some rooms are dated.
Amenities
7.9
The restaurant was closed during a busy season and no ice machines were functioning.
Value for Money
8.3
We were upgraded and had a genius discount, which was a really good deal.
Food and Beverage
7.6
Breakfast is the same, no variety for the 2 nights we stayed.
Overall Experience
8.4
Excellent stay, as always.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:35

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, work desks, and en suite bathrooms with free toiletries. Some rooms even offer stunning mountain views.

Delicious Dining Options
Satisfy your cravings at Steels Café & Grill or unwind at the Lobby Lounge with a wide selection of food and beverages to choose from.

Convenient Amenities
Enjoy complimentary Wi-Fi, a fitness centre, and 24-hour reception. Need to relax? Arrange for onsite massage services. Plus, benefit from free parking during your stay.

Book now at Royal Hotel Calgary, Trademark Collection by Wyndham for a memorable and convenient experience in Calgary!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 5203 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 8.4
J
John solo_traveller ru
9
Overall, I had a very pleasant stay. The room was spacious, quiet, well-equipped, and offered excell
Pros:

The room was very spacious and comfortable.
Excellent, fast, and reliable Wi-Fi.
The room included a coffee maker, tea, a refrigerator, and a microwave, which made longer stays much more convenient.
There was a heater, which made the room very comfortable.
Two complimentary bottles of drinking water were provided upon arrival (although they were not replenished during the stay).
Breakfast was included in the room rate.
The hotel was very quiet, making it easy to get a good night's sleep.
I managed to book at a great price before the hotel underwent rebranding. After that, the rates increased significantly, so I was happy to have secured the lower rate.

Cons:

Communication became confusing during the hotel's rebranding. Before that, everything was excellent, and the staff responded to my emails quickly. However, once the rebranding started, they stopped replying to messages through Booking.com. For about a month, I had no idea whether the hotel was still operating or if my reservation was even valid. About two weeks before my arrival, they finally launched a new website and provided a new email address. After contacting them there, they promptly confirmed that my reservation was still valid.

The hotel is quite far from downtown Calgary. If you don't have a car, you'll most likely need to use Uber or another rideshare service to get around.

2026-07-04 via Nuitee
V
Viktoriia family_with_children ca
10
2026-07-04 via Nuitee
A
Arlyn extended_group ca
4
Will come back next time.
Pros:

Closer to airport. Shuttle service excellent👌

Cons:

No available disposable paperplates/cutlery.

2026-07-03 via Nuitee
B
Birgit couple de
10
Perfect start to our vacation
Pros:

Spacious room, very clean, friendly staff, awesome breakfast and a well equipped gym.

2026-07-03 via Nuitee
N
Nadin solo_traveller fi
6
2026-07-02 via Nuitee
J
Julia solo_traveller de
9
2026-07-02 via Nuitee
A
Allison couple ca
7
2026-07-01 via Nuitee
K
Kathleen solo_traveller ca
9
Pros:

There were two issues, 1 we had troubles with the TV volume and 2 the flushed on the toilet .
We reported it to the front desk and it was addressed and fixed very quickly.

2026-06-30 via Nuitee
C
Christina extended_group ca
7
Pros:

clean rooms, comfy beds, decently quiet

Cons:

the front desk is supposed to be 24/7. we called around 10:30 and stayed on the phone for over 10 minutes and nobody picked up. all we wanted was an extra pillow :(

2026-06-30 via Nuitee
V
vincent solo_traveller nl
8
2026-06-30 via Nuitee
A
Allan couple ca
8
2026-06-29 via Nuitee
M
Mansour-Yassin solo_traveller ca
10
2026-06-29 via Nuitee
A
amyvanky couple us
8
Nice stay in a big hotel, great value
Pros:

Breakfast is free with booking, the room looks and feels clean, it has wood floor, plenty of parking spaces, bus stop is just across the street, train station is about 20 min walk, there are plenty of restaurants and shopping near by.

Cons:

None

2026-06-29 via Nuitee
A
Alice extended_group ca
8
2026-06-29 via Nuitee
A
Azevedo couple ca
9
2026-06-29 via Nuitee
L
Lise couple ca
10
Très bien situé à 15 min. De l’aéroport et 15 min. Du centre ville de Calgary
Pros:

Très grande chambre très propre personnel courtois. Le restaurant Grill de l’hôtel excellent très bon je le recommande

Cons:

Rien

2026-06-29 via Nuitee
V
Valerii couple ua
4
2026-06-29 via Nuitee
K
Katie solo_traveller gb
10
2026-06-28 via Nuitee
R
Rhonda solo_traveller ca
9
Pros:

Very quiet clean rooms. Very lovely front staff and breakfast was excellent

2026-06-28 via Nuitee
J
Joanne solo_traveller ca
8
Pros:

Very clean

2026-06-28 via Nuitee