Baymont by Wyndham Sevierville Pigeon Forge

Hotels
•
Baymont Inn & Suites
6.6 (2984 reviews)
711 Parkway , Sevierville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Good value for money
Convenient location
Cons:
Dirty linens
Rude staff
Poor breakfast options

Categories

Cleanliness
5.6
Numerous reviews mentioned unclean conditions and issues with sheets.
Service
7.1
Mixed reviews; some staff were noted as rude while others were accommodating.
Location
8.1
Positive comments about convenience and proximity to attractions.
Room Quality
6.6
Generally decent but noted issues with age and cleanliness.
Amenities
6.1
Limited amenities reported, with some comments about laundry and breakfast.
Value for Money
7.6
Overall decent value for the price based on the reviews.
Food and Beverage
5.1
Concerns about breakfast quality and availability were mentioned.
Overall Experience
6.6
Overall decent experience with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:06

Property Description

Outdoor Pool and Free WiFi
Experience relaxation at its finest with our outdoor pool and sun deck, perfect for unwinding after a day of adventure. Stay connected with complimentary WiFi available in every room.

Comfortable Rooms with Amenities
Our contemporary rooms are equipped with a refrigerator, coffee maker, and a seating area for your convenience. Upgrade to a room with a hot tub for added luxury during your stay.

Convenient Location and Nearby Attractions
Located just 6 miles from Dollywood theme park, our hotel offers easy access to popular attractions like Garrett's Muscle Car Museum and Great Smoky Mountains National Park. Book your stay at Baymont by Wyndham Sevierville Pigeon Forge now for a memorable experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 2984 reviews
Cleanliness: 5.6
Service: 7.1
Location: 8.1
Room Quality: 6.6
Amenities: 6.1
Value for Money: 7.6
Food and Beverage: 5.1
Overall Experience: 6.6
J
Jessica • solo_traveller • us
8
2026-09-19 • via Nuitee
E
Ekramul_Ehite • solo_traveller • bd
4
Pros:

Excellent location, comfortable beds.

Cons:

Breakfast was atrocious. Asked for a later check out ahead of the schedule, and did not receive an answer. On the day of check in, asked for the late check out and was refused (even though I would be checking out the next day and it was a Monday, so low traffic day). Was told it can only be accommodated on the day of the checkout, and that too was not guaranteed (despite me offering to pay extra).

2026-09-18 • via Nuitee
C
Crystal • couple • us
9
2026-09-17 • via Nuitee
S
Sandra • couple • us
3
Terrible!
Pros:

Not much.

Cons:

When we arrived to our room, it was all the way in the corner of 3rd floor and front door was outside isnot inside. The air was not on and the room was hot as blazes. The air should have been turned on fo incoming guest. My husband had to go downstairs and they gave him a small fan. They said it was all they could do. We cut the air down to 60 degrees and left it there. Without the fan we would have been miserable. The room smelt musty and we called and they came up and sprayed and said that was all they can do. That did not offer us a new room or our money back. 2. The breakfast on the website clearly said Sausage and fruit. Wen we got down stairs there was no sausage or fruit not to mention yogurt which most places have. 3.Then from somewhere we had big black ants getting in. Also these small yellow and black bees kept getting in. Some died in the bathroom so we swept them to the side so the staff could see them. They never offered us a new room or our money back or any compensation. Then on your website you offered a 3 pm check out for $30 dollars. They did not honor that. They said 1 1 am, 12or 1 pm check out. But the one pm was $30 dollars. So we thought we were leaving at 12 noon. The front desk person came up at 11:15 am and rudely told us that it was check out time and we had to get out. We will never stay at this property again. We have never been to a Baymont that was this bad. Or Wyndham property.

2026-09-16 • via Nuitee
D
Darrell • solo_traveller • us
10
Pros:

Very clean rooms with a friendly staff

Cons:

There was nothing I wasn't happy with

2026-09-16 • via Nuitee
K
Kinman • couple • us
10
2026-09-16 • via Nuitee
Y
Yulman • solo_traveller • us
1
Pros:

La aplicación le roba el dinero a uno

Cons:

Q la aplicación da otras ubicaciones

2026-09-15 • via Nuitee
T
Tiffany • family_with_children • us
6
Pros:

Cleaner pool better breakfast

2026-09-14 • via Nuitee
A
Alex • couple • us
1
Gross and want my money back
Pros:

Nothing I had cockroaches in the room

Cons:

The bugs it was gross it just wasn’t a good hotel

2026-09-14 • via Nuitee
A
Arpitha • family_with_children • us
5
Disappointed and it was not as seen in photos while booking
Pros:

Very normal breakfast and a very small space for the breakfast area. Not more than 5 people can accommodate the room.

Cons:

Rooms are very small, Looks dark and don't feel a positive vibe.

2026-09-14 • via Nuitee
G
Gonzalez • solo_traveller • us
10
Pros:

Clean and friendly staff

2026-09-14 • via Nuitee
H
Heather • solo_traveller • us
10
Pros:

Gentleman that checked me in was very nice and quick

Cons:

I had no issues

2026-09-14 • via Nuitee
E
Edward • couple • us
10
Work related but centrally located to major attractions in the area
Pros:

Clean and affordable

Cons:

I had no complaints about the property.

2026-09-14 • via Nuitee
H
Heidi • couple • us
10
Great value and a quiet room!
Pros:

Convenient for us to just hop off the highway and get some rest.

Cons:

There was no protein for breakfast.

2026-09-13 • via Nuitee
L
Lisa • couple • us
7
2026-09-13 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

Very clean!

Cons:

Our room had a smell

2026-09-11 • via Nuitee
M
Minh • solo_traveller • us
1
Pros:

The city

Cons:

Cockroaches in my room.

2026-09-08 • via Nuitee
S
Sherry • solo_traveller • us
10
Cons:

We saw so roaches in room. But everything else was good. And bathroom is to small. The people that work there is great.

2026-09-08 • via Nuitee
L
Lewis • solo_traveller • us
8
Pros:

Great location and was very quiet at night-time

2026-09-07 • via Nuitee
C
Cohen • solo_traveller • us
5
It sucked
Cons:

I did not receive the rate that I signed up for. And I asked to pay at propertie and was charged in advance. The breakfast area was so small it had 3 little tables .only eggs were bad and no bacon or anything. Staff was very rude.breakfest was only till 9 .ice machine on 2 floor did not work and no vending machines

2026-09-07 • via Nuitee