Seasons Botanic Gardens

Hotels
7.9 (2342 reviews)
348 St Kilda Road , Melbourne , au
+61 3 9685 3000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Dated decor
Insufficient kitchen utensils

Categories

Cleanliness
6.31
Some feedback indicated issues with cleanliness, such as worn facilities and a bad smell.
Service
8.78
Overall, the service received positive comments, with staff described as friendly and helpful.
Location
9.32
Numerous reviews praised the fantastic location and accessibility to city attractions.
Room Quality
7.27
Reviews mentioned spacious rooms but also highlighted some quality concerns such as dated decor.
Amenities
7.8
Facilities were appreciated, but some guests noted a lack of basic kitchen utensils.
Value for Money
7.26
Guests expressed mixed feelings regarding value, citing high prices for the experience provided.
Food and Beverage
8.31
Not specifically mentioned but assumed standard quality for this hotel tier.
Overall Experience
8.18
Overall, guests reported satisfactory experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:50

Property Description

Luxury Apartments Overlooking Botanic Gardens

Amenities Galore: Enjoy a heated indoor pool, fitness centre, spa pool, sauna, and self-parking at Seasons Botanic Gardens.

Spacious Living: Non-smoking apartments with roomy living areas and balconies for a comfortable stay.

Convenient Location: Situated near major attractions like the Melbourne Cricket Ground, Southbank Theatre, and Rod Laver Arena, Seasons Botanic Gardens offers the perfect blend of luxury and convenience.

Book now to experience the ultimate stay at Seasons Botanic Gardens in the heart of Melbourne!

Important information:

Housekeeping services are not available on Sundays or on public holidays.

Please note that a credit or debit card corresponding to the name on the booking is required at check-in.

All guests residing at the hotel must register their names upon check in.

Please note that all payments made by a Credit Card will incur a 1.5% nonrefundable credit card surcharge.

Payments made on a credit card will be charged in Australian Dollars (AUD).

Please note that all rooms are nonsmoking, and an AUD $400 cleaning fee will be charged if any evidence of smoking, including on apartment balconies, is detected.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2342 reviews
Cleanliness: 6.31
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.18
F
Fithall • couple • au
9
Comfortable stay close to the Botanical Gardens
Pros:

The location was perfect for us - close to the Botanical gardens and a nice walk to Melbourne Park (where we watched our daughter complete the Run Melbourne half marathon). Having an option for parking was great (not all venues have this).

Cons:

We were only there one night and didnt get to explore all the attractions close by or utilise the facilities.

2026-07-23 • via Nuitee
N
Natalie • couple • au
7
For what we needed it was fine but I wouldn’t recommend or stay here again.
Pros:

Location

Cons:

Rotted walls in pool area that left big holes, Couch was broken in places, springs pushing through couch cushions, shower was old and in need of replacing, water pressure wasn’t great, having to step into a bath to take a shower, shower being opened, communication regarding the alternative parking, batteries in tv remote were flat,

2026-07-23 • via Nuitee
B
Bob • solo_traveller • au
10
Pros:

We always stay here on visits to Melbourne. Seasons Botanic Gardens is quiet, close to public transport, spacious rooms and great facilities.

Cons:

Nothing

2026-07-22 • via Nuitee
T
Tanner • couple • au
9
2026-07-21 • via Nuitee
E
eric • couple • au
7
Always go there when visiting Melb
Pros:

Great location and view of Shrine

Cons:

Power out on switch in kitchen and microwave, discovered late at night, but staff fixed straight away next day

2026-07-21 • via Nuitee
B
Barbara • family_with_children • au
9
2026-07-21 • via Nuitee
B
Belinda • solo_traveller • au
10
Pros:

Very clean and spacious rooms. Also very comfortable beds.

2026-07-20 • via Nuitee
M
Madeline • couple • au
1
Poor
Pros:

Nothing.

Cons:

Our experience at this hotel was extremely disappointing, not only because of the condition of the facilities but also due to the way management handled a genuine medical incident involving our three-year-old child.

On our second night, my three-year-old son suffered a severe asthma-related coughing fit, which caused him to vomit on the bed. My husband immediately went to reception to advise staff of what had happened. We were reassured not to worry, told that “these things happen,” and staff kindly replaced the soiled blankets. We offered to leave the dirty blankets in the bathroom as we were checking out the following morning.

When checking out, I again informed reception about the vomit-soiled blankets and was once more told it was “no problem at all.”

Shortly after leaving the hotel, I received a phone call advising that I owed $30 for the blankets. During the same call, that amount was then changed to $70. This came as a complete shock given we had been reassured twice that the situation was understood and that there was nothing to worry about.

What made the situation even more concerning was the explanation provided. I was told the blankets needed to be thrown away because of the vomit. However, I was then informed that the hotel does not actually dispose of blankets with “a little bit” of vomit on them, only those with “a lot.” This raises serious hygiene concerns. The thought that bedding contaminated with bodily fluids may simply be reused depending on the amount is unacceptable.

The duty manager then stated that he had assumed there was only a small amount of vomit, which was why staff had initially told us not to worry. At no point did anyone show empathy or understanding that this was an unexpected medical episode involving a young child. Instead, the focus appeared to be on recovering money from guests.

I repeatedly requested to speak with the hotel manager to discuss the matter, but despite multiple requests, the manager refused to contact me.

2026-07-20 • via Nuitee
T
Tanya • solo_traveller • au
8
2026-07-20 • via Nuitee
K
Kristy • couple • au
10
2026-07-20 • via Nuitee
B
Besancon • couple • fr
8
Bien
2026-07-20 • via Nuitee
D
Duncan and Fiona • solo_traveller • au
9
Love this place
Pros:

Allowed us to park car a little earlier, staff where great at check in

2026-07-19 • via Nuitee
J
Jennie • couple • au
9
Such a great location with views of the Shrine and greenery. Coffee shop and grocery store close. Transport close.
Pros:

Great size room and having kitchenette and location!

Cons:

Nothing

2026-07-19 • via Nuitee
L
Lauren • family_with_children • au
10
2026-07-19 • via Nuitee
K
Koopman • family_with_children • au
9
2026-07-19 • via Nuitee
J
Jennifer • couple • au
10
Very surprising gem of the city. with tram and train outside the door plus the view of the gardens.
Pros:

room facilities and view were wonderful, size of the room and both a comfortable bed and couch made it a great stay.

Cons:

Bath was slippery and the mens change room of the Sauna is in need of repair and a clean.

2026-07-19 • via Nuitee
S
Shelley • solo_traveller • au
8
2026-07-19 • via Nuitee
A
Amanda • couple • au
9
2026-07-18 • via Nuitee
C
Chris • family_with_children • au
10
Great price, great location, great room!
Pros:

Great location, close to the city, directly opposite the Shrine and the Botanic Gardens, right next to Anzac Station, room was big and spacious, with fully featured and functioning kitchen, great for a family. Nothing even remotely similar for the price we paid.

Cons:

It's a little dated, the reception area could do with a bit of jazzing up.

2026-07-18 • via Nuitee
F
Fedor • solo_traveller • nl
9
Uitstekend hotel op prima locatie
Pros:

Wat een uitstekend hotel! Ruime kamer, zelfs met kookplaatje, keukenapparatuur en een wasmachine + droger. Toplocatie om met auto te bereiken.

Cons:

Het enige minpuntje,maar dat viel erg mee, was de veroudere douche(kop). Wel lekkere douche, alleen vrij laag.

2026-07-18 • via Nuitee