Harbor Shores on Lake Geneva

Hotels
8.6 (1480 reviews)
300 Wrigley Drive , Lake Geneva , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited food options
Maintenance issues

Categories

Cleanliness
8.4
General cleanliness mentioned positively, but several reviews noted issues with maintenance.
Service
9.4
Majority of reviews highlighted friendly and helpful staff.
Location
9.4
Consistently praised for being close to the lake and dining options.
Room Quality
8.9
Rooms were generally comfortable; however, some guests had issues with bed comfort.
Amenities
7.9
Mixed sentiments with outdated pool area and issues with hot tub.
Value for Money
8.4
Some guests felt it was overpriced for what was offered.
Food and Beverage
7.4
Several complaints about limited dining options and quality of coffee.
Overall Experience
9
Generally positive experience with guests expressing satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:12

Property Description

Lakefront Luxury with Spectacular Views

On-Site Dining and Relaxation
Indulge in delicious meals at Gino’s East Restaurant and Bar, and unwind in the hot tubs or sauna after a day of exploring.

Modern Amenities and Scenic Balconies
Enjoy the convenience of in-room microwaves, refrigerators, and Keurig® coffee machines, along with free WiFi and cable TV. Upgrade to a room with a balcony for breathtaking lake views.

Exciting Nearby Attractions
Experience the thrill of hot air balloon rides with Lake Geneva Balloon Company or explore the natural beauty of Big Foot Beach State Park and Lake Geneva Canopy Tours just a short distance away.

Book now for an unforgettable lakeside getaway at Harbor Shores on Lake Geneva.

Important information:

Parking is restricted to one vehicle per guest room. No boat or trailer parking is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

8.6
Based on 1480 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 9
J
John • couple • us
7
We will eventually stay here again
Pros:

We liked the location close to main shopping

Cons:

Everything was very nice.

2026-09-19 • via Nuitee
K
Kevin • couple • gb
7
Good but no milk in your coffee!
Pros:

Great location. Nice pool

Cons:

Providing a coffee machine and coffee pods is a bit of a joke when you don't provide milk in a supposedly serious hotel. Especially as the nearest grocery is several miles away. We eventually had to buy a cup of milk (for almost five dollars!) from the restaurant. Come on - provide milk pods and do your job properly

2026-09-19 • via Nuitee
D
David • couple • us
3
How could I have booked this place?
Pros:

Location. Breakfast was good

Cons:

The pillows on the bed were hard as rocks and the worst I’ve ever experienced. Impossible to get comfortable. The room is dated. There was a long hair in the shower from a previous guest. There were two lightbulbs for the whole bedroom area probably totaling 100 watts, so it was impossible to read. We had reservations for 2 nights but left after one. Rather potentially lose money than stay there longer.

2026-09-17 • via Nuitee
D
Debbie • couple • us
8
Cons:

The indoor pool was small.

2026-09-16 • via Nuitee
M
Michelle • solo_traveller • us
9
Pros:

We have been coming to your hotel for years. Always a pleasure.

2026-09-15 • via Nuitee
D
David • couple • us
9
Very nice, comfortable, clean and convenient. Would stay here again!
Pros:

Walking distance to all the stores, restaurants and the Lake

Cons:

Common areas could have been updated a little.

2026-09-15 • via Nuitee
S
Scubasam • extended_group • us
10
2026-09-13 • via Nuitee
S
Scubasam • couple • us
8
Nice
Pros:

convenient and all encompassing facilities

Cons:

facilities needed updating/taken more care of dents, scratches, etc. in rooms

2026-09-12 • via Nuitee
G
Gregory • couple • us
10
I would go back
Pros:

Close to everything. Staff was very friendly

Cons:

Parking can be rough

2026-09-11 • via Nuitee
K
Kristy • solo_traveller • us
9
harbor Shores was the perfect place for a getaway.
Pros:

The staff were all so friendly and helpful. My best friend and I met there to celebrate our 60th birthday’s. They were able to accommodate our request for a lake view, high floor room and even gave us special birthday treats. The room was nicely updated and fresh.

Cons:

The paint in the bathroom was rather poorly done. The prior color showed through in many places. Not a big deal - just letting you know.

2026-09-10 • via Nuitee
A
Andres • extended_group • us
7
Pros:

Staff friendly and location are great

Cons:

Beds are a bit uncomfy; and there was noise through the walls in the evening.

2026-09-09 • via Nuitee
M
Marci • solo_traveller • us
9
Great hotel!
Pros:

Location! And of course the outdoor hot tub!

Cons:

Our patio room was right next to the entrance so alittle busy with people.

2026-09-07 • via Nuitee
D
David • couple • us
8
Pros:

Location

2026-09-07 • via Nuitee
S
Sandy • family_with_children • us
7
The location was the best but the room needs a lot of tlc.
Pros:

The location was the best part of our stay. It was so close to the lake and shopping we didn’t need the car at all. The balcony is where we spent the majority of our time when we were in the room.

Cons:

The hotel is outdated. Even the bedding and pillows seemed like they should be replaced. We ran out of toilet paper and had no spare rolls even though they had been in the room earlier. They did not leave fresh towels for the second day. The walls were so thin we could hear every word from the room next door.

2026-09-07 • via Nuitee
R
Robbi • couple • us
9
2026-09-06 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-09-05 • via Nuitee
C
Colleen • couple • us
9
2026-09-05 • via Nuitee
B
Becky • couple • us
10
2026-09-03 • via Nuitee
W
Wajdy • couple • us
10
2026-08-31 • via Nuitee
B
Bakdounes • solo_traveller • us
1
Pros:

so bad I am not interested because they gave me the worst room when I booked you said there is balcony I didn't see any balcony and I couldn't open the windows because it was compressor so close near the windows

Cons:

noooooooooo if you don't refund some money impossible to book anything next time

2026-08-31 • via Nuitee