Citadines Trafalgar Square London

Hotels
Citadines
8.2 (5527 reviews)
18-21 Northumberland Ave , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Table tennis
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location near major attractions
Friendly and helpful staff
Cons:
Issues with cleanliness and maintenance
High prices compared to quality

Categories

Cleanliness
7.69
Several reviews mention issues with cleaning and maintenance, leading to lower sentiment.
Service
9.16
Positive sentiments about helpful staff and good service.
Location
9.2
Consistently praised as being ideal for sightseeing.
Room Quality
7.65
Criticism related to room comfort and functionality, especially in bathrooms.
Amenities
7.68
Concerns about functional issues with elevators and lack of amenities.
Value for Money
7.14
Many reviews indicate the pricing does not match the quality experienced.
Food and Beverage
8.69
Breakfast received positive mentions for variety and quality.
Overall Experience
8.36
Mixed experiences but generally good with some notable flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:29

Property Description

Modern Self-Catering Accommodation
Citadines Trafalgar Square London provides contemporary self-catering apartments and studios in the heart of London. Enjoy the convenience of staying just steps away from Trafalgar Square and a short walk from iconic landmarks.

Convenient Amenities
Experience comfort with amenities such as satellite TV, modern sound systems, kitchenettes, and a 24-hour front desk. The spacious breakfast lounge is perfect for starting your day right before exploring the city.

Prime Location
With attractions like the London Eye, The Houses of Parliament, and The National Gallery within walking distance, Citadines Trafalgar Square offers the perfect base for your London adventures.

Book now to secure your stay at Citadines Trafalgar Square London and make the most of your visit to the vibrant city!

Important information:

Pets under 40 kg can be accommodated. Please contact the property directly for more information, using the details on your Booking Confirmation.

If a reservation is for a week or more, there is a complimentary full clean on the fourth days stay and weekly thereafter.

An additional cleaning fee is applicable for all stays under 7 nights. A daily cleaning service is possible at an additional cost. Rubbish collection is free, however must be requested via the reception when needed.

Extra towels and amenities are free, and again must be requested via the reception when needed.

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

The same card use to make the booking needs to be presented on arrival.

When traveling with pets, please note that an extra charge of £15 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.2
Based on 5527 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.36
K
Kerry family_with_children gb
9
2026-06-20 via Nuitee
C
Caroline extended_group gb
8
2026-06-20 via Nuitee
C
Catherine couple gb
10
Perfect location, quiet but still in the very heart of the city. Loved the kitchen facilities. We will definitely be ba
Pros:

The location
The facilities
The staff
The breakfast

Cons:

There was really nothing not to like!

2026-06-19 via Nuitee
O
Oguz Gurel solo_traveller tr
7
2026-06-19 via Nuitee
J
Julie couple gb
6
2026-06-18 via Nuitee
I
Island_Man20 Solo travel New Westminster, British Columbia
10
Centrally Located to Everything
Pros:

While visiting London, for the second time, I stayed at the Citadines Trafalgar Square. This is my second time staying at this hotel. It is located close to major attractions and the Metro. Easily to reach many attractions within walking distance

On either side of reception they have plenty of seating. And just to the right of the reception area is a lounge area and a business corner

All the rooms are suites in the hotel. They have Studio’s, 1 bedroom and 2 bedroom. I reserved a Studio Suite, due to was just me. The Suite is a good size for 1 to 2 people. It has a kitchenette - utensils, fridge, microwave, hot plate, kettle and dishwasher. The bathroom is on the small size but clean. Besides the wardrobe next the bed, they do have a closet next to the bathroom. Just be aware, every Monday at 12 pm, they have a mandatory fire alarm drill. You do not have to do anything

For dining options, they don’t have anything on the property. They do offer breakfast for a cost of £16. They also offer coffee for free, 24 hours a day. They do have a beverage fridge just beside the reception. The beverage fridges have pop, beer and wine. But if you walk outside the hotel and turn to your right and walk up the street towards Trafalgar Square, there will be a Sherlock Holmes Pub and up from there will be a Prezzo Italian Kitchen. If you’re not interested in these restaurants there’s a lot more restaurants in the area. There is a convenience store (Co-Op Food) directly across the street from Charing Cross station, which is about a 3 minute walk from the hotel

The price for this hotel is very high even when I am a member of the loyalty program. But you have to remember you’re centrally located in Trafalgar Square. Plus, I went just before the start of the summer months. While staying there, I had no issues. All staff were friendly and attentive. I will certainly come back to this hotel the next time I am in London

Points of Interest from hotel:

Buckingham Palace - 21 minute walk
C.Gars (Cigars) - 18 minute walk
Charing Cross Underground Tube - 5 minute walk
Churchill Bar & Terrace - 43 minute walk (Uber: £15/$28 CDN)
Churchill War Rooms - 11 minute walk
Covent Garden - 12 minute walk
Davidoff of London (Cigars) - 20 minute walk
Harrods - 43 minute walk (Uber: £15/$28 CDN)
Heathrow Airport – 47 minute drive (£50-£80/$92-$148 CDN)
Hyde Park - 32 minute walk
Jermyn Street - 19 minute walk
Leicester Square - 10 minute walk
London Bridge - 42 minute walk
London Eye - 11 minute walk
Parliament Buildings/Big Ben - 12 minute walk
Piccadilly Circus - 14 minute walk
Selfridges - 37 minute walk (Uber: £15/$28 CDN)
St James Park - 8 minute walk
Tower Bridge - 54 minute walk (Uber : £23/$42 CDN)
Westminster Abbey - 14 minute walk

Prices for Uber will depend on the time of day

2026-06-17 via Tripadvisor
V
Veronika solo_traveller cz
8
2026-06-17 via Nuitee
S
SC Traveller solo_traveller us
8
Location
Pros:

Location was perfect.

Cons:

A few things could use some upgrades (like carpeting).
Didn't like that I had to join their membership club for early check-in.

2026-06-17 via Nuitee
G
Gill couple gb
8
Happy customer
Pros:

Clean ,comfortable, helpful staff , great location

2026-06-17 via Nuitee
M
Moncef couple at
8
Pros:

Location

Cons:

Auto Lärm

2026-06-17 via Nuitee
F
Fiona solo_traveller us
8
great location seconds from Trafalgar Squarae
Pros:

breakfast was excellent; great coffee in the lobby; helpful staff who let me check in 45 mins early.

Cons:

room was on the small side

2026-06-16 via Nuitee
L
Laurie couple gb
10
Excellent place for a girly night away.
Pros:

Excellent location

Cons:

Slightly clinical

2026-06-16 via Nuitee
D
Deborah solo_traveller gb
9
Very good value. Will stay again
Pros:

Brilliant location. The room was bigger than expected. Very well appointed. Only down side shower was under powered

Cons:

The breakfast option was continental only would have preferred a warm option

2026-06-16 via Nuitee
M
Mary Ann solo_traveller us
8
2026-06-15 via Nuitee
C
Cristian couple cl
9
Muy buena
Pros:

Ubicacion
Amabilidad del personal

2026-06-15 via Nuitee
P
PIERRE-EMMANUEL couple fr
9
2026-06-15 via Nuitee
F
Fabiano couple ch
8
2026-06-15 via Nuitee
S
Stephanie family_with_children us
4
2026-06-14 via Nuitee
S
Shaun couple gb
1
2026-06-13 via Nuitee
C
Claude couple fr
8
Chambre excellente mais équipements de cuisine (appareils, ustensiles etc.) déplorables
Pros:

Excellente localisation. Très calme. Literie très confortable. Maintenance réactive. WiFi très correct.

Cons:

Tour ce qui concerne la cuisine. Equipements (plaque de cuisson, micro-ondes, lave-vaisselle) bas de gamme et peu performants. Micro-ondes en hauteur, ce qui est dangereux. Lave-vaisselle au ras du sol, difficile à utiliser. Et surtout vaisselle dérisoire ! 2 jeux de couverts seulement, une seule poêle etc. On croit rêver.

2026-06-12 via Nuitee