VIP Inn Berna Hotel

Hotels
•
VIP Hotels
8.3 (7419 reviews)
Av. António Serpa, 13 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Overpriced breakfast
Limited parking space

Categories

Cleanliness
8.15
Mentioned positively in several reviews; however, there were some comments regarding the need for more attention to detail.
Service
8.62
Staff were generally described as polite and helpful, although a few reviews mentioned lack of cordiality in problem resolution.
Location
9.16
The hotel’s location received consistently high praise, being near public transport and local amenities.
Room Quality
8.3
Most guests described rooms as comfortable, despite some concerns about issues like small bathrooms.
Amenities
8.03
Noted that amenities could use improvement; lack of a kettle and limited options in the breakfast could be seen as downsides.
Value for Money
7.6
Concerns about the overpriced breakfast and parking fees affected the perceived value.
Food and Beverage
7.94
Breakfast received mixed reviews, with some guests praising the quality while others found it overpriced and insufficient.
Overall Experience
8.62
The overall experience was positive, with many guests indicating they would return despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Convenient Location near Metro Station
Located just 300 metres from Campo Pequeno Metro Station, Vip Inn Berna Hotel offers easy access to explore Lisbon's attractions.

Comfortable Rooms and Amenities
The air-conditioned rooms at Hotel Vip Inn Berna feature wooden furniture, carpeted floors, work desks, safes, and en suite bathrooms. Enjoy a daily breakfast, drinks at the bar, and free WiFi during your stay.

Additional Services for a Pleasant Stay
Benefit from 24-hour reception, car rental services, laundry facilities, and more at Vip Inn Berna Hotel. Explore nearby attractions like the Calouste Gulbenkian Museum and Lisbon's historic centre.

Experience comfort and convenience at Vip Inn Berna Hotel. Book now for an unforgettable stay in Lisbon!

Important information:

Upon confirmation of booking, the hotel reserves the right to charge the partial or full amount of the stay, via credit card details. A secure web link will be sent by e-mail in order to advance payment, using the credit card used at time of reservation.

Guests are required to show a photo identification and a valid credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests may opt for another method of payment at check-in, in case the holder of the card is not present in the reservation. In this case, the amount paid at time of booking, will be refunded to the card used for this purpose.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 2 per hour.

Location

Guest Reviews

8.3
Based on 7419 reviews
Cleanliness: 8.15
Service: 8.62
Location: 9.16
Room Quality: 8.3
Amenities: 8.03
Value for Money: 7.6
Food and Beverage: 7.94
Overall Experience: 8.62
R
Rui Correia • solo_traveller • pt
9
2026-07-18 • via Nuitee
S
sea 90 • solo_traveller • ar
9
Pros:

Very quiet, excellent water pressure in the shower, kind staff.

2026-07-18 • via Nuitee
S
Silva • solo_traveller • pt
8
Pros:

Localização excelente

Cons:

Apesar de antigo está atualizado

2026-07-17 • via Nuitee
J
juan jesus • solo_traveller • es
9
Pros:

ubicación perfecta para acceder al metro y al evento al que fui

2026-07-17 • via Nuitee
A
AnaS. Fonseca • solo_traveller • pt
9
Pros:

Localização

2026-07-15 • via Nuitee
A
Augusto • couple • pt
8
2026-07-15 • via Nuitee
S
Silva • solo_traveller • pt
9
2026-07-15 • via Nuitee
S
Sop • solo_traveller • ve
7
2026-07-15 • via Nuitee
Y
yukiyo • solo_traveller • jp
9
Pros:

部屋がとても綺麗で、エアコンも効いていて快適だった。ホテルの方もみんな親切で優しかった。

Cons:

部屋はとても清潔ですが、洗面所の水がすぐ詰まり、夜には水がたくさん溜まってしまい流れなかったのが残念でした。
でも毎日掃除が入るので、その都度綺麗にしていただきその点はよかったです。

2026-07-15 • via Nuitee
C
Corina-Daniela • solo_traveller • ro
10
2026-07-14 • via Nuitee
A
Agnelo • solo_traveller • mz
10
2026-07-14 • via Nuitee
J
Joelma • solo_traveller • br
9
Recomendo.
Pros:

Excelente atendimento, localização, acomodação e limpeza muito boa.

Cons:

Poderiam acrescentar frigobar nos quartos.

2026-07-14 • via Nuitee
A
Agnelo • solo_traveller • mz
10
Pros:

Tudo

2026-07-14 • via Nuitee
T
Tamara • solo_traveller • be
10
Pros:

De kamer was proper en groot genoeg. Het personeel was vriendelijk. Handig dat het hotel een eigen en zeer betaalbare parking heeft. Hotel is ook goed gelegen, er is openbaar vervoer vlakbij. Zowel bussen als de trein.

2026-07-14 • via Nuitee
R
Rosa • solo_traveller • pt
8
2026-07-13 • via Nuitee
C
Campos • solo_traveller • pt
8
2026-07-13 • via Nuitee
A
Antonieta • couple • pt
9
2026-07-13 • via Nuitee
O
olga • family_with_children • pt
8
Cons:

Alguém entrou no quarto, quando ainda estávamos a dormir; por volta das 8h, creio

2026-07-13 • via Nuitee
B
Beatrice • extended_group • it
8
Satisfied with the stay
Pros:

The room was big and clean. The bed was comfortable and the the hotel was right next to a metro and train station. The check out time was at 12, which was really great. Check in and Check out were both smooth and quick.

Cons:

The hair dryer in the room is small and not very powerful. My friend and I both have long hair, and it took forever for us to dry them. We asked at the reception for an additional hair dryer, but they were unable to provide one. I would strongly suggest making additional hair dryers available for guests.

Also, at 8:30 a.m. we got woken up by a staff member who came to collect the laundry (they said lavanderia, so we presume it was that). We had not placed the sign on the door handle indicating that we wanted them to collect the laundry, and I'm not sure why the collection time is set at such an early hour — 8:30 a.m. seems unreasonably early. The following day, we placed the "Do Not Disturb" sign on the door handle, and we were not disturbed.

2026-07-13 • via Nuitee
T
Tânia • couple • pt
7
Tranquila
Pros:

O hotel é antigo, mas bem localizado e com pessoal super simpático.

2026-07-13 • via Nuitee