Rydges Auckland

Hotels
Rydges
7.8 (3082 reviews)
Cnr Kingston & Federal Streets , Auckland , nz

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central Location
Friendly Staff
Good Bars
Cons:
Cleanliness Issues
Room Issues
Overpriced Services

Categories

Cleanliness
6.53
Bathroom had black mold and the room was old and poorly maintained.
Service
9
Staff were pleasant and provided a solution for room issues, though there were significant delays.
Location
9.54
Location was great, central and easy to find.
Room Quality
6.99
Room was small, outdated, and there were issues with the booking.
Amenities
8.02
Enjoyed the bar and happy hour, but some amenities like breakfast options could improve.
Value for Money
6.48
Room was overpriced due to high demand and not worth the price paid.
Food and Beverage
7.53
Buffet breakfast had limited availability and wasn't great for the price.
Overall Experience
8.3
Mixed experience with great location but significant issues during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:08

Property Description

City Views and Convenient Location
Rydges Auckland offers stunning city or harbour views and is conveniently located just a 2-minute walk from The Sky Tower and SkyCity Casino in Auckland CBD.

Comfortable and Stylish Rooms
The air-conditioned rooms feature modern amenities such as free WiFi, flat-screen TVs, and ergonomic work desks. Some rooms even offer sweeping views of Auckland Harbour Bridge and Waitemata Harbour.

Dining Options and Fitness Centre
Guests can enjoy on-site dining at Barista on the Corner for a quick bite or indulge in traditional cuisine with a modern twist at The CUT Restaurant & Bar. Additionally, the hotel offers an on-site fitness centre for guests to stay active during their stay.

Book your stay at Rydges Auckland for a memorable experience in the heart of Auckland!

Important information:

All reservations with breakfast included options are entitled to buffet breakfast service catered for in the The CUT on Federal restaurant only. Room Service Breakfast orders will occur additional charges to the value of the total items ordered.

Please note that there is 2% charge when you pay with a credit card.

Please note that this property requires a card pre-authorization for refundable bookings any time after booking.

Rydges Auckland offers valet parking for all guests for NZD 55.00 per day, including unlimited entry/exit. Maximum height of the car park is 71 inches. Spaces can not be guaranteed and are subject to availability. Self-parking is available for NZD 45.00 per 24 hours, per exit.

If you need to put your travel plans on hold, you can relax knowing you are covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.8
Based on 3082 reviews
Cleanliness: 6.53
Service: 9
Location: 9.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 6.48
Food and Beverage: 7.53
Overall Experience: 8.3
C
Charlene family_with_children au
10
Wonderful stay!
Pros:

The room was clean and had all the amenities needed for a week nights stay. The QR code that they give when you check in works well for requesting any items you need. The staff at reception was fantastic with helping with anything you needed! The breakfast was also great, had different options with something for everyone, definitely a fan favourite with my family. We also had a van which there is parking at the front (especially if it has a high roof). Highly recommend!

2026-08-22 via Nuitee
K
KITLEY solo_traveller nz
7
2026-08-20 via Nuitee
K
kaolin couple nz
8
Friendly and helpful staff, good location.
Pros:

Clean and tidy

Cons:

Breakfast was overrated.

2026-08-19 via Nuitee
P
PATETSO solo_traveller fr
8
Dommage pour la propreté
Pros:

Très bonne literie, bon emplacement

Cons:

Espace douche avec des poils et la moquette avait une matière collante à l'entrée de la chambre.

2026-08-17 via Nuitee
J
john couple nz
6
2026-08-16 via Nuitee
G
Greg couple nz
8
Enjoyable and easy
Pros:

Room size good and lovely clean Rooms, good central location.

2026-08-16 via Nuitee
S
Sean extended_group nz
10
2026-08-16 via Nuitee
A
Akiko solo_traveller jp
8
Pros:

立地が便利で部屋もきれい。
朝食がおいしい。

Cons:

エレベーターが古そう。
洗面所のシンクが浅くて使いにくい。

2026-08-16 via Nuitee
T
Tessa family_with_children nz
7
Pros:

5 minute walk to Sky City if needed
Parking garage right next door ($30 a night)
Good facilities, slightly dated but otherwise fine.

2026-08-15 via Nuitee
M
Megan family_with_children au
10
Great stay at Rydges Auckland
Pros:

We stayed at Rydges Auckland August (Winter) we found the staff friendly and accommodating. Hotel was in a great location, central to everything in Auckland. Our rooms were warm and beds were comfortable. The room and bathroom was clean. Valet parking was so convenient. Very delicious breakfast with lots of options.

Cons:

Could not complain about anything.

2026-08-13 via Nuitee
R
Ronnie couple nz
5
Ok stay
Pros:

Great location

Cons:

Little out dated

2026-08-11 via Nuitee
G
George couple nz
6
Good but with some major misgivings
Pros:

Good view; excellent breakfast (even though the toaster only did one side); helpfull staff

Cons:

We thought we were booked into 4.5 to 5 star. It was more like 4

Rydges implementation of "Going Digital" is very poor and ends up making finding some information impossible. Beacuse they have adopted "Going Digital" all printed info has been femoved from rooms, including the brochures from nearby attractions etc. which made "what shall we do today" a more difficult question to answer - especially as we had not been to the city for over 20 years. The new system uses Room TV based QR codes to provide info to be read on cell phones or laptops. The info is not formatted for phones and appears with very very small font - useless. They should hve ti digital info readble on the TV.

The bathroom is poorly designed and the floor in the shower is slippery when wet (not just after using soap. Suffered a fall.
Towel rails only adequate for 2 hand-towels and 1 folded bath towel. Nowhere to hang clothes while showering.

Very loud music until 2330 on Friday night. We felt for the international ariline's crew who were i the hotel that night and flying out the next day.

No zero-alohol wines available in dining room or bar.

2026-08-11 via Nuitee
A
Alan solo_traveller nz
6
Ok but room wasn't that great.
Pros:

View of the Sky Tower from room.
The buffet breakfast was very good.
Big tv with great picture quality and had chrome cast.

Cons:

If your booking a twin room please note the beds are tiny and not big enough for two adults to share.
House keeping forgot to supply us with any milk which was disappointing.
Upu can still hear lots of noise from down in the streets even with windows closed.
Wife dropped back off her earing and was searching and noticed under the bedside floor wasn't to clean.
For four of us there was only two coffee mugs and two glasses.

Did mention when checked out but didn't seem to care.

2026-08-10 via Nuitee
L
Louie family_with_children nz
9
2026-08-10 via Nuitee
K
Kyle family_with_children nz
10
2026-08-09 via Nuitee
K
Katie couple nz
7
Good location really clean amazing staff and bed was super comfortable. Just unfortunate lifts took forever rooftop bar
Pros:

Very good location and staff were amazing

Cons:

Lift took forever and we had to take the stair down from level 8 afew times
Roof top bar was fully closed for an event so we weren’t allowed in.
21st /60th birthday on while we staying and you could hear the music coming through the floor till late.

2026-08-09 via Nuitee
K
Katie couple nz
7
2026-08-09 via Nuitee
T
Teena couple nz
10
Overall great location great accommodation
Pros:

I stayed in room 327, a little bit of noise from the road, but once I fell asleep it was ok,

Cons:

That there was charges for parking

2026-08-09 via Nuitee
B
Barrett family_with_children nz
5
Old dark loude and non restful would rather stay at the many other places available in Auckland
Pros:

The location was close to sky city but is surrounded by tall buildings making it dark and lots of building work being done so was very noisy

Cons:

We had multiple issues with our room being cleaned after 4 phone calls to confirm it will be done starting at midday it still was not done at 730pm we then requested clean towels more coffee and milk etc as cleaning had gone home and even that could not be done correctly..
Also extremely annoyed to discover when we phoned the front desk the staff at the desk were standing talking and ignoring the phone (person in room ringing while another went to the desk and we were common our cell)
Staff were more interested in talking to each other..

Also because of the location allot of younger ones were staying and hitting the clubs and making allot of noise when returning and waking other stayers up and staff did not seem to care

The Rydges was once a great name and had the same standard every where but it seems this is no longer

2026-08-08 via Nuitee
C
Christine couple nz
10
Pros:

Perfect location!! Was so close to everything so we didn’t have to walk far to sight see. The staff were lovely, the bed is super comfortable and the bar is great! They have happy hour every day from 4pm-6pm so we made use of that. Also the buffet breakfast was one of the best we have had. We decided that we will be staying here for every Auckland visit we have from now on.

2026-08-08 via Nuitee