Hotel Indigo Madrid - Princesa by IHG

Hotels
Hotel Indigo
8.6 (2047 reviews)
Calle Marques de Urquijo 4 , Madrid , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Some rooms dark
Reception staff not always helpful

Categories

Cleanliness
8.11
Some cleanliness issues mentioned, like stains in the shower.
Service
9.08
Service noted as friendly and helpful, despite some issues at reception.
Location
9.12
Excellent location mentioned in multiple reviews, close to transport and attractions.
Room Quality
8.07
Some rooms described as dark and less desirable.
Amenities
8.6
Amenities mentioned positively, though some lack noted.
Value for Money
8.56
Generally satisfactory, but concerns about breakfast cost.
Food and Beverage
8.61
Overall good food quality, with some room for improvement.
Overall Experience
8.68
Satisfactory experience despite minor issues, recommendations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Recently Renovated Downtown Hotel

Modern Amenities and Convenient Location

Discover the Hotel Indigo Madrid - Princesa, a stylish and contemporary hotel situated in the vibrant Moncloa-Argüelles district of Madrid. With a recent renovation, our hotel offers modern amenities and a convenient location. Just steps away from El Corte Inglés department store and a short walk from iconic landmarks like Plaza de España and the Royal Palace, our hotel is the perfect choice for both business and leisure travelers.

Chic Accommodations and Rooftop Terrace

Experience comfort and style in our chic accommodations, designed to cater to your every need. Unwind at our rooftop terrace, offering stunning views of the city skyline.

Gourmet Dining and Exceptional Service

Indulge in gourmet dining at our on-site restaurant, where our talented chefs create delicious dishes using locally sourced ingredients. Our dedicated staff is committed to providing exceptional service to ensure a memorable stay for every guest.

Ready to experience the best of Madrid? Book your stay at Hotel Indigo Madrid - Princesa today.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children until 10 years old are considered children and has to be specified and included in the reservation. Extra fees could apply for some suplements (such as breakfast if not included).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

8.6
Based on 2047 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
B
Belén couple es
9
2026-06-19 via Nuitee
L
Luana couple ch
10
2026-06-14 via Nuitee
J
JOSE MIGUEL family_with_children es
10
2026-06-13 via Nuitee
C
Carl couple sa
7
2026-06-12 via Nuitee
F
Fabrizio Rapisarda solo_traveller it
9
Pros:

Struttura accogliente, staff gentilissimo.
Buona colazione

2026-06-11 via Nuitee
J
Javier couple es
10
2026-06-10 via Nuitee
V
Vanessa couple ie
8
Nice hotel with all you need
Pros:

Staff that welcomed us was very nice and friendly though the one that checked us out was a different story (a bit rude)
We didn’t have breakfast as we had plenary of places were to go, specifically the one that’s infringed of Aldi (a block away from the hotel, just around Zara)
Money wise, I think we paid too much, there were concerts on that weekend and the Pope was arriving the following weekend.
They clean our room every day which was very nice cos we had our baby with us so the bin needed to be changed every day.

2026-06-10 via Nuitee
B
Bettina couple ch
9
2026-06-10 via Nuitee
M
Maritza solo_traveller co
7
Pros:

Bed was comfortable

Cons:

Bedroom is small, breakfast was quite simple

2026-06-09 via Nuitee
V
veronica couple es
10
Estancia céntrica y muy agradable en Argüelles
Pros:

Personal amable , limpieza , ubicación perfecta .Restaurante bonito y desayuno rico .

2026-06-08 via Nuitee
M
Maria Carla family_with_children ar
10
Una excelente opción para alojarse en Madrid
Pros:

La ubicación es excelente. A distancia cómoda caminando a la Gran vía, Palacio real y plaza mayor. A 15’ de Atocha en taxi o Uber.
El check in y out fueron muy rápidos y la atención del personal es super amable.
Las habitaciones son cómodas. Las camas tambien!

Cons:

No tengo nada malo que decir

2026-06-08 via Nuitee
J
José Angel solo_traveller es
9
2026-06-07 via Nuitee
J
Jennifer solo_traveller gb
9
2026-06-07 via Nuitee
J
Joan couple gb
10
2026-06-06 via Nuitee
J
JORGE solo_traveller es
9
2026-06-06 via Nuitee
M
mustapha chawki family_with_children dz
10
Excellent hôtel que je recommande pour séjour à Madrid pour le travail ou le tourisme
Pros:

Situation géographique , desservi par 03 lignes de métro et à 2stations de de grand via
Quartier bien fréquenté avec de nombreuses enseignes de shopping et des restaurants et cafés variés
Ambiance agréable dans l’hôtel
Petit déjeuner varié
Chambre avec lit confortable digne d’un 4 étoiles
Personnel attentif

Cons:

Oreillers peu confortables

2026-06-05 via Nuitee
G
Gennady couple us
7
Cons:

the first night we stay there music outside did not stop till almost one o'clock in the morning

2026-06-04 via Nuitee
A
Aner solo_traveller es
5
2026-06-04 via Nuitee
G
Gabriela family_with_children es
10
TODO PERFECTO
Pros:

El hotel muy bonito, el restaurante también, el parking cómodo, la ubicación excelente.

2026-06-03 via Nuitee
E
ESTHER couple es
9
2026-06-02 via Nuitee