Hotel Indigo Madrid - Princesa by IHG

Hotels
Hotel Indigo
8.6 (2024 reviews)
Calle Marques de Urquijo 4 , Madrid , es

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Some rooms dark
Reception staff not always helpful

Categories

Cleanliness
8.11
Some cleanliness issues mentioned, like stains in the shower.
Service
9.08
Service noted as friendly and helpful, despite some issues at reception.
Location
9.12
Excellent location mentioned in multiple reviews, close to transport and attractions.
Room Quality
8.07
Some rooms described as dark and less desirable.
Amenities
8.6
Amenities mentioned positively, though some lack noted.
Value for Money
8.56
Generally satisfactory, but concerns about breakfast cost.
Food and Beverage
8.61
Overall good food quality, with some room for improvement.
Overall Experience
8.68
Satisfactory experience despite minor issues, recommendations noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:06

Property Description

Recently Renovated Downtown Hotel

Modern Amenities and Convenient Location

Discover the Hotel Indigo Madrid - Princesa, a stylish and contemporary hotel situated in the vibrant Moncloa-Argüelles district of Madrid. With a recent renovation, our hotel offers modern amenities and a convenient location. Just steps away from El Corte Inglés department store and a short walk from iconic landmarks like Plaza de España and the Royal Palace, our hotel is the perfect choice for both business and leisure travelers.

Chic Accommodations and Rooftop Terrace

Experience comfort and style in our chic accommodations, designed to cater to your every need. Unwind at our rooftop terrace, offering stunning views of the city skyline.

Gourmet Dining and Exceptional Service

Indulge in gourmet dining at our on-site restaurant, where our talented chefs create delicious dishes using locally sourced ingredients. Our dedicated staff is committed to providing exceptional service to ensure a memorable stay for every guest.

Ready to experience the best of Madrid? Book your stay at Hotel Indigo Madrid - Princesa today.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that children until 10 years old are considered children and has to be specified and included in the reservation. Extra fees could apply for some suplements (such as breakfast if not included).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 27 per day.

Location

Guest Reviews

8.6
Based on 2024 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
C
Cristian family_with_children cl
7
Nice hotel
Pros:

Nice room, clean.

Cons:

The last night they didn’t do the room, so I came back to the hotel to an untidied room. There was no reception number anywhere available , so I had to go downstairs to pick up new towels and toilette paper. When I commented this to the hotel, they answered my that I should have posted the “ make my room” sign on the door ( even though I did it ). It was a good stay, but I think the hotel didn’t manage this problem well.

2026-05-29 via Nuitee
E
Elisabeth couple ad
8
2026-05-29 via Nuitee
H
Herrmann couple de
4
2026-05-27 via Nuitee
B
Blanca solo_traveller es
10
muy buena experiencia
Pros:

La ubicación muy buena y el personal amable

Cons:

La cama es demasiado alta

2026-05-26 via Nuitee
A
Alexander solo_traveller es
10
Pros:

Ubicación y limpieza

2026-05-26 via Nuitee
F
Francesco couple it
7
2026-05-26 via Nuitee
T
Tiphani couple us
7
Lovely aesthetics with a great breakfast, just may need a sign to help find parking.
Pros:

Not far from all the places to see in Madrid. Great breakfast options.

Cons:

Parking was difficult to find and navigate.

2026-05-25 via Nuitee
H
Hadia couple ae
10
Pros:

Nice

Cons:

Nothing

2026-05-24 via Nuitee
P
Pilar extended_group es
10
2026-05-24 via Nuitee
G
Georg solo_traveller at
9
2026-05-24 via Nuitee
J
Jonathan solo_traveller gb
4
Fine for a short one night stay - just about
Pros:

Quite clean and comfortable, easy check in, nice staff.

Cons:

The hotel and the floor and room I stayed in smelt really odd - like an old diaper. It was quite overpowering.

2026-05-23 via Nuitee
T
Tutku extended_group tr
9
2026-05-23 via Nuitee
A
Audrey couple fr
10
Pros:

Tout !!

2026-05-22 via Nuitee
B
Barbara family_with_children gb
9
2026-05-21 via Nuitee
B
Bashayer couple sa
5
2026-05-20 via Nuitee
M
María Teresa solo_traveller es
10
2026-05-19 via Nuitee
J
JOSU couple es
8
2026-05-19 via Nuitee
I
Idoia couple es
10
2026-05-18 via Nuitee
T
Thushara extended_group gb
8
Lovely Short break
Pros:

The location was excellent and we were able to walk to most places, and taxis were very reasonably priced when we needed them. The hotel itself was clean, and the rooms were comfortable. The staff were friendly and helpful whenever we needed assistance, and overall it was a good base for our trip

Cons:

The breakfast was decent, although it was the same every day with very little variety. That said, we had no real complaints, as the food itself was perfectly fine.
The room was quite small, and our window overlooked a set of stairs, but since we were only really there to sleep, we didn’t feel it was worth complaining about.

2026-05-18 via Nuitee
S
Samantha couple it
8
2026-05-18 via Nuitee