Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Great breakfast
Comfortable bed
Polite staff
Cons:
Cleanliness issues
Noise from construction
Old facilities
Inconsistent service

Categories

Cleanliness
7.61
Mixed sentiments, with reports of cleanliness issues and a specific mention of poor bathroom conditions.
Service
8.58
Service was generally good, with polite staff but some negative experiences reported during check-in and checkout.
Location
9.12
Strong positive sentiment regarding the hotel's location, noted as convenient.
Room Quality
7.57
Mixed reviews, with comments on comfort but also mentions of room issues and noise.
Amenities
7.6
Amenities received some negative feedback, particularly regarding the gym and lack of modern features.
Value for Money
7.56
Criticism surrounding cost and value, especially in relation to outdated facilities.
Food and Beverage
8.61
Breakfast received high praise, positively impacting overall perceptions.
Overall Experience
8.18
Overall sentiment is mixed with both positive and negative experiences, balancing out to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:15

Property Description

Luxurious Accommodations
Mercure São Paulo JK offers charming rooms with modern amenities like air conditioning, kitchenette, and LCD TV, ensuring a comfortable stay for guests.

Relaxation and Fitness
Guests can unwind in the outdoor pool and sauna, or stay active at the fitness centre, providing the perfect balance between relaxation and exercise during their stay.

Convenient Location
Situated in Vila Olímpia, guests have easy access to nearby attractions like Shopping JK Iguatemi and Santander Theatre, making Mercure São Paulo JK the ideal choice for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at Mercure São Paulo JK.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The hotel is undergoing accessibility works in social areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 364 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.18
A
Alan • solo_traveller • br
6
2026-06-05 • via Nuitee
P
Patrick • couple • br
8
2026-06-04 • via Nuitee
B
Bruno • solo_traveller • it
8
2026-06-02 • via Nuitee
R
renata • couple • br
9
2026-06-01 • via Nuitee
R
Rogério Gomes • couple • br
10
Pros:

Muito bom, bastante opção

2026-06-01 • via Nuitee
I
Ivair • solo_traveller • br
8
Muito bom
Pros:

Da localização do hotel bem como do cortês e educado atendimento dos funcionários.

Cons:

Do preço e da falta de água e café no hall de atendimento

2026-05-31 • via Nuitee
M
Machado • solo_traveller • br
10
Recomendo.
Pros:

Localização excelente. Dar para ir andando ao JK, funcionários educados e gentis. Hotel confortável.

Cons:

Não tive problemas.

2026-05-30 • via Nuitee
R
ROGERIO • couple • br
10
Excelente opção, muito confortável
Pros:

Gostei muito do quarto ter dois ambientes e uma mesa ampla, o que permite colocar dois notebooks. Quarto amplo, bem confortável. Hotel bem localizado, e perto dos locais dos meus compromissos. Recomendo, ótimo custo benefício

Cons:

Gostei de tudo

2026-05-29 • via Nuitee
L
LUIZ FELIPE • family_with_children • br
5
2026-05-29 • via Nuitee
P
Pedro Isamu • couple • br
10
2026-05-28 • via Nuitee
P
Patrícia • couple • br
10
Conforto e tranquilidade
Pros:

Quarto limpo e confortável. Café da manhã e comida do restaurante excepcionais. Viviane, funcionária da limpeza, muito gentil.

Cons:

O Wi-fi estava um pouco mais lento.

2026-05-27 • via Nuitee
D
Dicea • solo_traveller • br
9
Otimo custo benefício
Pros:

Achei otimo custo benefício, cama bem confortável, salinha espaçosa, tv enorme e tive um problema com a janela do quarto e funcionário foi muito prestativo e resolveu imediatamente. Recomendo

Cons:

Gostei de praticamente tudo mas banheiro poderia ser um pouco maior

2026-05-26 • via Nuitee
D
Dú Battaglini • solo_traveller • br
9
muito Bom!
Pros:

do conforto e utensílios do quarto, da localização.

Cons:

o chuveiro é difícil regular .

2026-05-25 • via Nuitee
P
Paula • couple • br
6
Messy
Pros:

Location

Cons:

Hospitality in general…

2026-05-25 • via Nuitee
R
Rafael • couple • br
9
Cons:

Nao tinha abridor de garrafa de vinho depois que o restaurante estava fechado, importante ter um abridor na recepcao

2026-05-24 • via Nuitee
L
Larissa • solo_traveller • br
9
2026-05-24 • via Nuitee
R
Rodrigo • extended_group • br
9
2026-05-23 • via Nuitee
E
Eliza Silva • solo_traveller • br
7
Ótima localização
Pros:

Ótima localização.

Cons:

Acho que a cama poderia ser mais confortável.

2026-05-23 • via Nuitee
P
Paula • couple • br
6
Cons:

O chuveiro é muito ruim. Não há vazão de agua e o ajuste de temperatura é extremamente demorado. Além disso, a temperatura fica alternando.

2026-05-21 • via Nuitee
A
Alberto • couple • br
10
2026-05-21 • via Nuitee