INNSiDE by Meliá San Sebastián Orly

Hotels
•
Innside by Melia
8.1 (2494 reviews)
Plaza Zaragoza, 4 , San Sebastián , ES
+34 943 46 32 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice room amenities
Cons:
Overpriced
In poor condition
Ongoing renovations

Categories

Cleanliness
7.55
Several reviews mention old, dirty conditions and an overall lack of upkeep.
Service
10
Staff described as friendly, with efficient and kind service.
Location
10
Convenient location near the beach and old town, enjoyed by several reviewers.
Room Quality
7.05
Many mentions of dated, tired rooms with issues such as peeling paint and old furnishings.
Amenities
8.55
Some nice in-room amenities like biscuits and water, but overall feel is dated.
Value for Money
5.05
Overpriced for the quality encountered; not meeting the expectations of a 4-star hotel.
Food and Beverage
8.05
Breakfast area likened to a cafeteria, not reflective of a 4-star standard.
Overall Experience
8.55
Overall disappointment reflected in some reviews, but some positives too.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:14

Property Description

Stunning Views and Comfortable Rooms

Hotel San Sebastian Orly Affiliated by Melia offers spacious rooms with minibar, safe, and flat-screen TV, providing city or sea views.

Delicious Buffet Breakfast

Start your day with a delightful buffet breakfast at the hotel.

Ideal Location for Exploring

Conveniently situated in central San Sebastián, just steps away from La Concha Beach, with easy access to Paseo de la Concha and a short walk to the iconic Urgull hill.

Experience the best of San Sebastián at Hotel San Sebastian Orly Affiliated by Melia. Book your stay now!

Important information:

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Dogs are allowed with a maximum weight of 10 Kg.

Renovations at the hotel. We are upgrading our facilities to offer you the best possible service. We are doing our utmost to ensure that the renovation work does not disrupt your stay.

License number: H/SS/00006Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.1
Based on 2494 reviews
Cleanliness: 7.55
Service: 10
Location: 10
Room Quality: 7.05
Amenities: 8.55
Value for Money: 5.05
Food and Beverage: 8.05
Overall Experience: 8.55
J
jean pascal • family_with_children • fr
10
Séjour court mais très agréable
Pros:

Rapport qualité-prix, très bonnes prestations et propreté. Situation géographique.

2026-10-17 • via Nuitee
E
Emilio • couple • es
10
Excelente estancia
Pros:

Su ubicación, los detalles eñ la habitación, la decoración y el restaurante japonés

2026-10-17 • via Nuitee
D
Duncan L. • couple • us
7
Fine except construction noise
Pros:

Under construction. Noisy

2026-10-17 • via Nuitee
P
PHILIP • couple • gb
10
Ideal position for exploring San Sebastián
Pros:

Bearing in mind it has renovations at present this did not spoil our stay. Lovely position in one if the best resorts.

2026-10-16 • via Nuitee
M
Marie • couple • se
10
Pros:

Allt var bra

Cons:

Läget nära stranden

2026-10-15 • via Nuitee
V
Vonderschmitt • couple • de
8
Nettes Hotel, gute Parkmöglichkeit
2026-10-15 • via Nuitee
L
Luis • couple • es
10
Pros:

UBICACION

Cons:

PARKING MEJORABLE

2026-10-13 • via Nuitee
S
Silvio • couple • us
8
2026-10-08 • via Nuitee
T
Terry • couple • gb
8
2025-09-20 • via Nuitee
D
David • extended_group • es
4
Once in a lifetime, no more.
Cons:

Overrated and overpriced hotel. Its barely a 3 star hotel. A/C basically doesnt blow out any air, room is like a steam room!

2025-09-20 • via Nuitee
S
Sandra • family_with_children • ch
8
San Sebastián toujours un plaisir
Pros:

La gentillesse du personnel 4eme visite

2025-09-19 • via Nuitee
B
Barry • couple • au
6
adequate.
Pros:

Hotel only days away from major renovation. Building facade covered in scaffolding. this should have been disclosed prior to accepting the booking. That said staff were friendly and the internals of the property clean although tired.

Cons:

good location easy walk to beach and old town.

2025-09-19 • via Nuitee
A
Alessandro • couple • it
1
Pros:

Niente. Abbiamo trovato un albergo che non corrispondeva né alle immagini, né alla descrizione, né alle quattro stelle di cui si fregia. Vecchio, sporco, con servizi scadenti, peraltro tutto impalcato per lavori attorno, nella città. A un prezzo assolutamente inaccettabile per la scadente qualità che offre. Diffidare delle immagini e scappare da questo hotel, girare al largo.

Cons:

Tutto

2025-09-18 • via Nuitee
C
Cornelia Flavia • couple • ro
9
2025-09-12 • via Nuitee
K
Karl • extended_group • de
10
Cons:

Renovierungsbedürftiges Haus

2025-09-11 • via Nuitee
F
Frediani Duarte • couple • br
8
2025-09-10 • via Nuitee
A
António • extended_group • pt
6
Pros:

Localização
Atendimento
Limpesa
Pequeno almoço

Cons:

Hotel em obras, com a fachada entaipada e muito mal sinalisado, sobretudo chegando de automóvel.
Decoração muito antiquadda e pouco acolhedora.
Quarto de banho de dimensões exiguas, mal cabendo duas pessoas!

2025-09-09 • via Nuitee
A
Anna • couple • pl
5
Mogło byc milej!
Pros:

Jednym plusem hotelu jest lokalizacja - 200 m od plaży oraz personel, który starał się nadrobić niedociągnięcia i mankamenty.

Cons:

Hotel ma 4 gwiazdki, za tym powinna iść jakość. A - pokoje wymagają odświeżenia, stara, zużyta podłoga, stare sprzęty, w łazience poobijane drzwi, wąsko, kruszący się silicon wokół wanny, stara bateria, która w trakcie pobytu popsuła się i została naprawiona następnego dnia, bo nie było już personelu technicznego. Musieliśmy po powrocie z plaży iść do innego pokoju wziąć prysznic, raczej mało komfortowa sytuacja. Ręczniki mocno wyprane, świadczyły o długoletnim używaniu. Śniadania serwowane na sali, która przypominała stołówkę, a nie miejsce 4 gwiazdkowej jadalni. Najlepsze na koniec, hotel nie poinformował mnie, że przechodzi remont. Główne wejście do hotelu zostało zastawione rusztowaniami i codziennie robotnicy "umilali" nam czas wiercąc, stukając i hałasując. Nikt z personelu nie przeprosił za tę sytuację. Cena za pobyt też nie uległa zmianie, Byłam tydzień na urlopie, chciałam go spędzić w miłym spokojnym otoczeniu w hotelu o standardzie 4 gwiazdek. A to okazało się rozczarowaniem.

2025-09-09 • via Nuitee
A
Alex • solo_traveller • us
6
Musty old hotel priced too high for its current condition.
Pros:

Location is good, a block from the little esplanade by the bay for nice morning and evening walks. The accoutrements in the room were nice - little biscuits and bottled water. It’s nice that they accept dogs, which was helpful for my trip. And the staff were all kind and helpful.

Cons:

“Dated” doesn’t even begin to describe it. Pulled up carpeting in the halls, a bad smell in the lobby when you walk in, and the worst parking garage in Europe with a leaky waterfall inside and almost no real parking at all. The paint in the room was peeling and scratched off, and the whole room and halls smelled old.

I cannot believe this is a Melía-flagged hotel, nor that they are charging $300+ per night. When a hotel is in this condition you have two options: either make it a super budget option with certain caveats, or remodel and make it livable.

I cannot rank the value higher than a 3 or 4, though as mentioned location and staff are nice.

2025-09-09 • via Nuitee
J
Javier • family_with_children • es
9
Personal sobresaliente
Pros:

El personal muy amable y eficaz

Cons:

Obras externas, pero que no afectan a la estancia

2025-09-09 • via Nuitee