Holiday Inn and Suites Addison by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (326 reviews)
4355 Beltway Drive , Addison , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unclean certain rooms
Noise from landscaping
Limited breakfast options

Categories

Cleanliness
6.63
Some guests reported unclean rooms and maintenance issues.
Service
8.6
Many reviews highlight friendly and helpful staff.
Location
8.64
Guests appreciated the good location of the hotel.
Room Quality
7.09
Mixed reviews on room condition; some complaints about comfort.
Amenities
7.62
Amenities mentioned were generally good but limited in respect to breakfast.
Value for Money
7.58
Guests felt that the hotel was fairly priced for what was offered.
Food and Beverage
8.13
Breakfast received positive comments despite some limitations.
Overall Experience
8.1
Most guests had a pleasant stay overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:33

Property Description

Convenient Location
Situated just 1 mile from the Dallas North Tollway and 1.8 miles from Dallas Love Field Airport, Holiday Inn Hotel & Suites Dallas-Addison offers easy access for travelers.

Amenities Galore
Enjoy a complimentary hot breakfast, relax by the outdoor pool, and stay connected with free Wi-Fi and cable TV in every room equipped with a microwave and refrigerator.

Fitness and Business Facilities
Keep up with your fitness routine at the modern gym, take care of work commitments at the business center, and benefit from 24-hour front desk assistance and on-site laundry facilities.

Experience comfort and convenience at Holiday Inn Hotel & Suites Dallas-Addison. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sun, Jan 31, 2027

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 326 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.1
K
Kari • couple • us
6
It has the potential to be a good stay
Pros:

Lobby area was nice

Cons:

The staff was very disorganized

2026-05-26 • via Nuitee
A
An • couple • us
4
Pros:

Staff was friendly. Check-in was a fairly smooth process. The complementary water bottles were nice.

Cons:

The room we were staying in was dirty. The hallway was very humid and smelled like mold. There were various stains on the couch, the lamp, and mold growing near the bathtub. There was mildew on the shower head. There were questionable stains on the mirror as well. It wasn’t very clean, and compared to other Holiday Inns — this one was not the best one that I’ve stayed in.

2026-05-25 • via Nuitee
J
josiel • solo_traveller • us
7
2026-05-17 • via Nuitee
J
Jessica • couple • us
5
2026-05-12 • via Nuitee
D
Dawn • couple • us
6
Pros:

Location

Cons:

A/C unit sounded like it was going to explode and didn’t cool very well. The mattress was very bad, could feel every coil and spring in it. Parked on back side of hotel and although the light would go green with my card the door would not work. Front desk said it had been not working

2026-04-30 • via Nuitee
G
Grigsby • solo_traveller • us
9
2026-04-28 • via Nuitee
K
Kia • couple • us
6
Underwhelming, but in a great location! Close to the Galleria and many restaurants.
Pros:

Location!

Cons:

Out of date, not upgraded as expected for the price.

2026-04-27 • via Nuitee
K
Ken • couple • us
6
Average
Pros:

Location

Cons:

Pillows and bed

2026-04-24 • via Nuitee
B
Brittany • family_with_children • us
2
Location was nice for people traveling but other than that, would not recommend.
Pros:

Location was convenient.

Cons:

Water in shower never got hot, stayed like warm at most.
Smelled really bad by lobby, like sewer. Every day we were there.
& there was a roach crawling on the wall our first night staying. That was the only one we saw, but one is one too many for us.

2026-04-21 • via Nuitee
P
Patrick • family_with_children • ch
7
Pros:

Ausstattung und Sauberkeit war sehr gut und die Dusche/Wasserdruck überragend!

Cons:

Wir haben extra gebucht, da es einen Pool hat. Als wir Baden wollten, Pool war zugänglich, hiess es, dass dieser geschlossen sei. Was nicht korrekt war. Es hatte sogar Badetücher bereitgestellt. Ich vermute, dass einfach keiner Lust hatte die Blätter aus dem Pool zu fischen, echt schade.
An Reception hatte man die ganze Zeit I-Pods in den Ohren und war ständig mit Mobitelefon beschäftigt...

2026-04-20 • via Nuitee
C
Crumpton • family_with_children • us
7
Pros:

Convenient location

Cons:

There was a water leak in my room around the air conditioning unit.

2026-04-10 • via Nuitee
A
Andre • family_with_children • us
10
2026-04-09 • via Nuitee
I
Iyeesha • couple • us
5
Promises partial compensation for the accommodations of the room my family and I was also promised to be moved to anothe
Pros:

The location and outside upkeep of the property was nice

Cons:

I didn’t like that the elevators the floors are buckled and raggedy. The rooms had a smell, my room wasn’t cleaned properly and the pull out sofa bed was broken the mattress was dirty. The mirror was dirty in the room and had lip prints all over it. There was a bar of used soap in the bathroom

2026-04-06 • via Nuitee
A
Anastassiya • family_with_children • us
1
2026-03-27 • via Nuitee
Y
Yesica • family_with_children • us
4
2026-03-27 • via Nuitee
E
Elizabeth • couple • us
10
Bday get away with walkable restaurants
Pros:

Quiet and clean
Nearby walkable restaurants

Cons:

Didn’t really explore

2026-03-26 • via Nuitee
R
Ruben • couple • us
9
It was great, and it was comfortable
Pros:

Good location and is modern

Cons:

Don’t have

2026-03-24 • via Nuitee
M
Moore • solo_traveller • us
9
Pros:

Only concern is the elevator need repair or updated

2026-03-18 • via Nuitee
C
Cherice • couple • us
10
The young lady at the front desk was amazing and very friendly. The hotel rooms are nice and clean. Area is perfect so m
Pros:

It was clean and comfortable

Cons:

Everything was great

2026-03-02 • via Nuitee
F
Freeman • family_with_children • us
4
2026-02-25 • via Nuitee