GreenTree Inn San Diego Mission Bay

Hotels
7.7 (1058 reviews)
4540 Mission Bay Drive , San Diego , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location near attractions
Friendly and helpful staff
Cons:
Issues with cleanliness (moldy smell)
Poor quality of breakfast

Categories

Cleanliness
7.26
Room cleanliness was noted positively, but some guests reported issues like moldy smell.
Service
8.23
Staff was friendly according to several reviews, though some mentioned unhelpful interactions.
Location
8.77
Multiple reviews highlighted the convenient location near major attractions.
Room Quality
7.72
Rooms were generally spacious and comfortable, with some minor noise issues reported.
Amenities
7.25
Some amenities like the pool were criticized, but the HVAC and other facilities were satisfactory.
Value for Money
7.71
Overall value aligned with price point, though some found specific offerings overpriced.
Food and Beverage
6.76
Breakfast options received negative feedback for quality and variety.
Overall Experience
7.93
Overall stay was positive for many, but several aspects detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:09

Property Description

Convenient Location
Located just 7 miles outside of San Diego city centre, Holiday Inn Express San Diego SeaWorld is the perfect retreat, only a short 10-minute drive from SeaWorld San Diego.

Relaxing Amenities
Unwind in our outdoor pool and hot tub or stay connected with complimentary Wi-Fi in all areas of the hotel. The contemporary guest rooms offer modern comforts like flat-screen TVs, microwave, refrigerator, and coffee-making facilities.

Deluxe Services
Start your day with a delicious hot breakfast, take care of business with our on-site business centre, and keep your wardrobe fresh with the convenient launderette.

Experience the best of San Diego with us at Holiday Inn Express San Diego SeaWorld. Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 1058 reviews
Cleanliness: 7.26
Service: 8.23
Location: 8.77
Room Quality: 7.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 7.93
D
Diane • solo_traveller • us
10
2026-05-15 • via Nuitee
M
Marcus • couple • us
10
2026-05-11 • via Nuitee
E
EL CONSEJERO • solo_traveller • mx
10
Recomendable
Pros:

Habitaciones limpias, un buen recibimiento en recepción, es un lugar cálido y con gusto regresaremos

Cons:

El elevador no funcionaba y las escaleras estaban lejos de la habitación

2026-05-10 • via Nuitee
A
Adam • solo_traveller • us
1
Cons:

Man at front dude was rude and charged me twice for the room I had to personally call and get a refund.

2026-05-09 • via Nuitee
R
Robert • couple • us
10
2026-05-08 • via Nuitee
D
Diane • solo_traveller • us
10
2026-05-02 • via Nuitee
C
Contreras • solo_traveller • us
9
2026-05-01 • via Nuitee
C
Cyril • couple • us
9
Pros:

location is close to all the areas that you need to go to in San Diego. Big parking lot. Staff very accommodating

Cons:

Breakfast was okay I hope they have variety. Sausage patty everyday.

2026-04-28 • via Nuitee
C
Christian Eduardo • extended_group • mx
10
Pros:

Ubicación y precio

Cons:

El elevador se ve un poco inestable

2026-04-27 • via Nuitee
B
Bertoli • extended_group • it
7
2026-04-26 • via Nuitee
S
Scott • solo_traveller • us
10
2026-04-25 • via Nuitee
J
Jadith • solo_traveller • us
7
2026-04-24 • via Nuitee
S
Susan • couple • us
8
2026-04-22 • via Nuitee
K
Kaitlin • family_with_children • us
3
I would not recommend this hotel unless you absolutely can't afford something else.
Pros:

The location

Cons:

The rooms smelled - our first room smelled like urine so they moved us and it initially smelled fine but then started to smell like sewage. The pool had bugs and tons of sand to the point that my kids didn't want to get it in. The lobby and hallways were ridiculously warm. We asked the front desk for a blanket and they didn't have any. The rooms are way darker and smaller than they look in the photos.

2026-04-20 • via Nuitee
S
Smith • solo_traveller • us
10
2026-04-17 • via Nuitee
J
Joel • solo_traveller • us
5
Standard room and service, not worth the $120- $140 a night.
Pros:

Parking was always available, staff was really nice, issue were resolved quickly, room was ok.

Cons:

My stay had several issues that impacted the overall experience. The room was not thoroughly cleaned upon arrival—I found long hairs in the shower and a tank top that appeared to belong to a previous guest. There was also a strong chemical odor outside the building that was unpleasant.

Throughout my 12-day stay, I experienced repeated problems with my key card, which failed to work on both my room and the building entrance on about half the days. Additionally, there was a car alarm going off every morning around 8–9 AM, which became a consistent disturbance.

For the final five days of my stay, my room was not serviced at all—no cleaning, fresh towels, or bed-making. I understand housekeeping is scheduled every three days, but it appears this was missed.

Overall, these issues made the stay less comfortable than expected.

2026-04-17 • via Nuitee
J
Juan Bautista • family_with_children • mx
5
estuvo bien
Pros:

Que era estancia completa con desayuno incluido, aunque no era muy variado pero cumplia su proposito.
Que tenia estacionamiento para el coche.

Cons:

habia olor a mariguana en los pasillos al salir de la habitacion.
La persona que esta en recepcion por la noche no es muy amable, te contesta como si estuviera molesto.
Las cortinas de la ducha estaban rotas.
Prefiero que no haya alfombra en la habitacion.

2026-04-15 • via Nuitee
M
Mario • solo_traveller • mx
10
Pros:

Que el cuarto estaba limpio

Cons:

Nada en general

2026-04-13 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Everything

Cons:

Liked everything

2026-04-12 • via Nuitee
L
Laura • solo_traveller • us
9
2026-04-11 • via Nuitee