Chevin Country Park Hotel & Spa

Hotels
7 (2006 reviews)
Yorkgate , Otley , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Cozy rooms
Cons:
Noise issues
Cleanliness concerns
Overpriced food

Categories

Cleanliness
5.33
Several reviews mentioned issues with cleanliness, including musty smells and litter.
Service
8.3
Staff were frequently noted as friendly and helpful.
Location
8.84
Location is praised for being nice and convenient.
Room Quality
6.79
Multiple complaints about uncomfortable beds and small room sizes.
Amenities
7.32
Spa facilities were enjoyed but had some accessibility issues.
Value for Money
6.28
Many found the pricing too high for the quality of service and experience.
Food and Beverage
5.83
Food quality received negative comments, described as overpriced and subpar.
Overall Experience
7.3
Overall, mixed sentiments but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Tranquil Woodland Retreat - Nestled above Otley, Chevin Country Park offers secluded accommodation amidst 44 acres of wooded grounds, featuring the luxurious Sonas Spa for a serene escape.

Award-Winning Dining - Indulge in culinary delights at the Lakeside Restaurant, housed in England's largest log building, boasting a stunning roof balcony and terrace for a memorable dining experience.

Ultimate Relaxation - Enjoy a range of leisure facilities including a swimming pool, hot tub, steam room, and outdoor hot tub, complemented by beauty rooms offering rejuvenating treatments and a complimentary gym for guests.

Escape to nature's embrace at Chevin Country Park Hotel & Spa - where tranquility meets luxury.

Important information:

If you wish to eat at the restaurant you will need to make a reservation in advance to avoid disappointment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

7
Based on 2006 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 7.3
S
Shane • couple • au
4
It was bed
Pros:

The Dinner was wonderful and so was the waiter very good

Cons:

The girl at pool reception was rude and did not make us feel welcomed. The breakfast waitress said she'd take our order in 10 minutes but I had to go find her after 20mins. The breakfast was cold. The room we stayed in is very dated and rundown, old TV and the door to verandah didn't open. Spider webs everywhere and needs an update. I won't recommend staying here to anyone. Reception girl was great on check in and the bar had no staff we waited 10 Min for drink and finally asked reception another guy had to do the same thing.

2026-09-18 • via Nuitee
K
Karen • solo_traveller • gb
5
Lovely staff, shame about the rooms.
Pros:

The staff were lovely, location is good.

Cons:

The rooms are very tired, and very dark, bed was too soft, bathroom was pretty awful really, shower was a dribble but we used the pool so showered in changing room. A bit dusty in places, very 70s/80s swiss chalet feel.

2026-09-18 • via Nuitee
M
Martin • solo_traveller • gb
8
Lovely staff, very quiet surroundings and food was lovely.
Pros:

Location was lovely.

Cons:

Little bit dated.

2026-09-18 • via Nuitee
M
matt • solo_traveller • gb
8
Pros:

The location was stunning, a bit like centre parcs once on site

Cons:

My room was nice but unfortunately it looked a bit weathered.
Could do with a coat of paint.
My room smelt a bit damp too, but was a good stay

2026-09-17 • via Nuitee
C
Clare • couple • gb
8
2026-09-13 • via Nuitee
L
Louise • extended_group • gb
5
Not good value for money.
Pros:

Location was good and it had clean facilities.

Cons:

It was tired, needed an upgrade of bathroom fittings, carpets, painting and some kitchen utensils. Very expensive for what it was.

2026-09-13 • via Nuitee
T
TIM • couple • gb
9
2026-09-12 • via Nuitee
C
Chris • family_with_children • gb
5
2026-09-10 • via Nuitee
R
Raa • solo_traveller • gb
7
2026-09-09 • via Nuitee
C
caroline • extended_group • gb
10
Pros:

The manager and his partner made the experience a joy.

2026-09-06 • via Nuitee
L
Laura • family_with_children • gb
1
Dreadful
Pros:

I’ve stayed in other cabins before and never had any issues

Cons:

The balcony door did not open
fire saftey issue
Only had one way in and one way out

The bathroom blind was broken no privacy
and the window lock and latch in the bathroom on was broken the cabin was next to the woodland my child was unsettled we had to leave later in the evening as she was scared.
The staff on reception didn’t call back to arrange alternate accommodation or a stay another date and time in a viable cabin.

I went back the next day to request a refund or another stay I was advised they’d call me the next day by 12 noon and they didn’t call I paid £209 for one night no breakfast and the facilities where out or hours and out of order
I didn’t get to stay
What a terrible experience

2026-09-04 • via Nuitee
B
Buzzard • solo_traveller • gb
4
Pros:

Beds were comfortable.the facilities had been well planned but it was now shabby, unkempt and sadly lacking in maintenance.

Cons:

The evenibg meal eas awful. Not well coojed, limited vegetables. Breakfast was good though.

2026-09-04 • via Nuitee
D
david • solo_traveller • gb
5
Pros:

Not much! The staff were pleasant that’s about it

Cons:

Staff were pleasant but the overall hotel is very tired and run down - room was very poor and unkept, flakey paint, broken tiles, very uncomfortable bed, can hear every room around the one I was in.

2026-09-03 • via Nuitee
L
Lorraine • solo_traveller • gb
6
Standard outdoor cabin
Pros:

Lovely location and staff very friendly and helpful especially in the restaurant where they did their upmost to help me out.

Cons:

Standard outdoor cabins basic but adequate. No bath in mine which was disappointing. Would say the cabins definitely need a refresh, some mould in bathroom, main room a bit grubby in places and unfortunately these are the only type rooms you can take a dog. I imagine the rooms in the hotel are somewhat nicer?
Doesn't help if you have a "noisy neighbour" too but that's not the hotel's fault. Walls very thin so take ear plugs just in case!

2026-09-03 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

Beautiful location, friendly and helpful staff, great facilities.

Cons:

There were a few areas that could have done with maintenance

2026-08-31 • via Nuitee
M
MARGARET • family_with_children • gb
8
Very enjoyable
Pros:

Very impressed with your staff who went over and above to provide a facility for my daughter who was on a visit from Australia to attend a wedding. However she also had an interview for a job promotion in Australia
and a room was made available to her for this purpose. AND she got the job so many thanks!!

2026-08-28 • via Nuitee
B
Birnie • solo_traveller • gb
8
2026-08-27 • via Nuitee
Z
Zoe • couple • gb
7
If you want a cosy cabin woodland feel with tasty food,this is the place, especially if you like exp
Pros:

Overall the cabin was cosy, the actual hotel was beautiful and most of food was very good. Cant fault the main meals and breakfast. Service was great from all staff

Cons:

The cabins could do with some touch ups, like scratched paint on doors and some scuffs/stains on the wall and a bit of an upgrade, like the bathroom,especially the flooring. The mattress was too soft for me and my partner. Did find the evening meal was a bit pricey for what you got, was delicious though, but the cake we ordered for dessert was expensive for portion sizes and dry, as saying that, we would definitely come back

2026-08-26 • via Nuitee
J
Joe • couple • gb
4
Wouldn’t bother ever again
Pros:

Location is nice, staff try their hardest

Cons:

Our cabin was run down and didn’t have a working shower. Moved to the lodge which was just bizzarre, run down and not very clean. Bath plug full of hair. Internet is terrible and the TVs have about 2 channels that work. Restraunt food looked awful, bar space ok but everything super dusty. Considering what we paid, not great. Also pool facilities are restricted to guests

2026-08-24 • via Nuitee
T
Thomas Rogers. • solo_traveller • pt
9
Wonderful stay. Almost ideal.
Pros:

Wonderful location with lots of excellent wildlife to see. It felt secluded yet very safe. The food was delicious.

Cons:

Bathroom was a bit dated and an odd shape. I am quite a big fella I guess?

2026-08-24 • via Nuitee