Chevin Country Park Hotel & Spa

Hotels
7 (1934 reviews)
Yorkgate , Otley , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Cozy rooms
Cons:
Noise issues
Cleanliness concerns
Overpriced food

Categories

Cleanliness
5.33
Several reviews mentioned issues with cleanliness, including musty smells and litter.
Service
8.3
Staff were frequently noted as friendly and helpful.
Location
8.84
Location is praised for being nice and convenient.
Room Quality
6.79
Multiple complaints about uncomfortable beds and small room sizes.
Amenities
7.32
Spa facilities were enjoyed but had some accessibility issues.
Value for Money
6.28
Many found the pricing too high for the quality of service and experience.
Food and Beverage
5.83
Food quality received negative comments, described as overpriced and subpar.
Overall Experience
7.3
Overall, mixed sentiments but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Tranquil Woodland Retreat - Nestled above Otley, Chevin Country Park offers secluded accommodation amidst 44 acres of wooded grounds, featuring the luxurious Sonas Spa for a serene escape.

Award-Winning Dining - Indulge in culinary delights at the Lakeside Restaurant, housed in England's largest log building, boasting a stunning roof balcony and terrace for a memorable dining experience.

Ultimate Relaxation - Enjoy a range of leisure facilities including a swimming pool, hot tub, steam room, and outdoor hot tub, complemented by beauty rooms offering rejuvenating treatments and a complimentary gym for guests.

Escape to nature's embrace at Chevin Country Park Hotel & Spa - where tranquility meets luxury.

Important information:

If you wish to eat at the restaurant you will need to make a reservation in advance to avoid disappointment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1934 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 7.3
C
Catherine couple gb
10
Great well laid out site and relaxing atmosphere
Pros:

The accommodation site is well laid out and easy to navigate. Very friendly staff and good facilities. The food in the restaurant was fab. Our cabin was on the small side but think we had chosen a basic cabin to stay with our dog and could do with better pillows but the prosecco in the room was a lovely touch and appreciated. Would definitely come back. Great place to stay with our dog who was made welcome and we could sit in a part of the restaurant with him and walk round the site too.

Cons:

Better pillows needed in the room that's all

2026-07-25 via Nuitee
D
Dewhurst solo_traveller gb
4
Pros:

The view of the lake was nice but restricted access due to a wedding that day.

Cons:

The hot tub was dirty and not turned on, the only reason I booked the room. The bathroom sink had a large brown stain seeping from the drain hole and there was no hot water the next morning.

2026-07-24 via Nuitee
G
Greg solo_traveller gb
3
2026-07-24 via Nuitee
C
Caroline solo_traveller gb
8
Lovely tranquil cabin stay.
Pros:

Loved the cabin in the woodland. Very tranquil and nice to have your own front door and not be down a hotel corrider when you have a dog staying with you.

Cabin was nicely decorated and bedding/towels clean and fresh. Decor a little tired and signal for TV bit patchy. The shower might not suit a taller person but for me was fine. Plenty of teas/coffees and biscuits plus the surprise bottle of prosecco was a nice touch.

Was only a short stay passing through but would stay again.

Cons:

That I did not stay longer.

2026-07-24 via Nuitee
R
Ray solo_traveller gb
6
Pros:

Swimming Pool was fair size to exercise in. The place was not busy therefore checked in smoothly, choose own Breakfast time without problem. Woodland setting for cabin was nice, with plenty of squirrels. Room suitable size for purpose of the visit. Free wifi good, with good signal all around site. Staff friendly and welcoming.

Cons:

Ability to use wellness facilities only between 7am-10am (same time as breakfast) and 8pm-9pm pretty poor considering your staying in the hotel. Disappointed that the jacuzzi and outdoor hot tubs were all out of action during our stay. We were forewarned but no discounts or compensation given. The gym is fairly small, with maximum dumbell size 20kg. Luckily there was a cable machine to complete a suitable workout but not great.
Breakfast had reasonable selection but the cooked breakfast was overcooked on both days, the hot water for tea/decaf coffee was tepid. Not once did they ask about any allergies or intolerance so we had to check or avoid some foods (nut allergies).
Accommodation was okay, and I would expect bugs etc given the woodland location, however the room was dusty, and had not seen a vacuum any time recently. Old cobwebs were built up behind furniture and the toilet.

2026-07-24 via Nuitee
D
Donna solo_traveller gb
1
Trust the bad reviews - AVOID
Pros:

The staff are lovely - its not their fault. Feel sorry for them having to face the customers when this place isn't fit for purpose. Needs millions spent on it.
The ducks and squirels are funny to watch.

Cons:

See pics - they speak for themselves.
This place is truly awful and an insult to paying customers. So tired and neglected throughout. Dull/no atmosphere as nobody there.
Booked in haste, despite reviews, for one night before flying out from LBA - thought 'how bad can it be?'
How this place is even open and calling itself a 'spa' is beyond me. We saw a handful of other customers - 2 people using resturant and 1 using the bar, and 4 at breakfast.

* Room/lodge an utter disgrace* - see pics attached. Breakfast final straw when given rock-hard sausages that had clearly been re-heated from days before. 'Coffee' - not fit for consumption, cups stained.

I could go on.... just thankful this was an overnight stay and not a 'holiday'.

2026-07-23 via Nuitee
S
Steven couple gb
5
Uncomfortable, staff were lovely
Pros:

Lovely surroundings peaceful

Cons:

Room looked tired carpet worn, sofa uncomfortable, hairpins found on the floor and dusty

2026-07-23 via Nuitee
S
Sandra solo_traveller gb
10
Tranquility
Pros:

So peaceful amazing facilities and friendly helpful staff.

Cons:

There was absolutely nothing to dislike.

2026-07-23 via Nuitee
H
Hazel couple gb
1
2026-07-23 via Nuitee
R
R Dickman couple gb
4
Very Disappointing... So left early to go home. Great if you're a plane spotter!
Pros:

Friendly helpful staff.

Cons:

Tatty log cabin - bathroom door was hanging off its hinges and wouldn't shut (reported but not repaired), broken light fittings, every light had a different warmth of bulb, broken outdoor furniture, the front porch hadnt been swept on arrival, windows were filthy, breakfast was poor quality.
Location is on the flight path to Leeds Bradford Airport.

2026-07-23 via Nuitee
T
Tuga solo_traveller gb
8
Pros:

Pool very good , gym very good

Cons:

The jacuzzi not work and I can’t enjoy more . My experience just not 10/10 because I book this place special to do jacuzzi. And when I m there not work.

2026-07-23 via Nuitee
B
Ben family_with_children gb
6
Adequate. Really Nice staff, but food and lack of facilities really let it down.
Pros:

The staff. Friendly, helpful and excellent!

Cons:

The food was not good at all - and really expensive. Also, a shame that the spa facilities were out of order.

2026-07-22 via Nuitee
A
Amber couple gb
10
2026-07-22 via Nuitee
D
Denis family_with_children gb
5
Great wedding venue poor accommodation
Pros:

57 lodge

Cons:

No wine cooler as advertised and very dated inside tv didn’t work although think it was a remote issue shower didn’t drain external paving was a disgrace
The worse problem was when me and my daughter went swimming we were refused access after we we’re changing because we haven’t booked even tho after checked out early at reception to go swimming they said it was fine but to be refused because it was too busy !! (There was one person in the pool!! ) and all the hot tubs wasn’t working aswell £ 208 a night was good job i was at a wedding or would have complained

2026-07-21 via Nuitee
F
Fraser solo_traveller gb
10
2026-07-21 via Nuitee
R
Rik couple gb
7
Good stay friendly staff, good nights sleep, central to locations I wanted to visit
Pros:

Clean large comfy room to spend a night or two, good breakfast …
free car parking spaces

Cons:

Swimming pool times very limited for guests unless you buy a spar pass !
Jacuzzi not working while on my stay .
Some areas looking a bit tired but ok

2026-07-20 via Nuitee
J
James couple gb
9
Lovely setting, would stay again when in the area
Pros:

Lovely place, beautiful settings

Cons:

Building looking a little tired, other than that all was perfect

2026-07-20 via Nuitee
A
Angela couple gb
1
See above. Will not return
Pros:

Breakfast mediocre! Dinner awful! Room dirty. Water for bath came out brown. Facilities old and dirty

Cons:

Hotel, room, food, lack of enough staff, not a nice stay. Too expensive

2026-07-19 via Nuitee
W
William couple gb
4
Dark, noisy and in need of updating.
Pros:

Breakfast was as expected and the staff were pleasant

Cons:

Had double bed cabin, looked and felt like a add on to main cabin. Room was in need of refurbishment and lacked any sound proofing. Awake till joining cabin went to bed as could hear everything they did and they were not been noisy. Awoke early to the sound of planes taking off. The area around cabin was dark due to the number of trees. Spa was only available at breakfast and dinner time 3hrs in total.

2026-07-18 via Nuitee
C
Clare couple gb
9
Provided everything we needed
Pros:

Ideal for us to visit the Great Yorkshire show . Very peaceful , good sized rooms . Staff were very welcoming and friendly

Cons:

It could do with some money spent on renovating it

2026-07-18 via Nuitee