Chevin Country Park Hotel & Spa

Hotels
7 (1886 reviews)
Yorkgate , Otley , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Cozy rooms
Cons:
Noise issues
Cleanliness concerns
Overpriced food

Categories

Cleanliness
5.33
Several reviews mentioned issues with cleanliness, including musty smells and litter.
Service
8.3
Staff were frequently noted as friendly and helpful.
Location
8.84
Location is praised for being nice and convenient.
Room Quality
6.79
Multiple complaints about uncomfortable beds and small room sizes.
Amenities
7.32
Spa facilities were enjoyed but had some accessibility issues.
Value for Money
6.28
Many found the pricing too high for the quality of service and experience.
Food and Beverage
5.83
Food quality received negative comments, described as overpriced and subpar.
Overall Experience
7.3
Overall, mixed sentiments but some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:27

Property Description

Tranquil Woodland Retreat - Nestled above Otley, Chevin Country Park offers secluded accommodation amidst 44 acres of wooded grounds, featuring the luxurious Sonas Spa for a serene escape.

Award-Winning Dining - Indulge in culinary delights at the Lakeside Restaurant, housed in England's largest log building, boasting a stunning roof balcony and terrace for a memorable dining experience.

Ultimate Relaxation - Enjoy a range of leisure facilities including a swimming pool, hot tub, steam room, and outdoor hot tub, complemented by beauty rooms offering rejuvenating treatments and a complimentary gym for guests.

Escape to nature's embrace at Chevin Country Park Hotel & Spa - where tranquility meets luxury.

Important information:

If you wish to eat at the restaurant you will need to make a reservation in advance to avoid disappointment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1886 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 7.3
M
Martin solo_traveller gb
4
Reasonable. But the main part of the hotel needs an uplift.
Pros:

The breakfast was OK - nicely cooked. The location is visually attractive. The dining areas, conservatory and lake are attractive.

Cons:

It’s on the Leeds-Bradford airport flight path, so the noise from that started early in the morning. The log cabin theme is oppressive and not helped by very dim room lighting. Carpets are worn through in places and my room smelled musty.

2026-06-13 via Nuitee
S
Stephanie couple gb
6
Nice room, but tired in places, shower was awful, bed was small, staff was friendly & polite but the meal was averag
Pros:

Nice location

Cons:

Tired, needs an update

2026-06-12 via Nuitee
J
Jodie couple gb
10
2026-06-12 via Nuitee
G
Graham couple gb
9
2026-06-10 via Nuitee
J
Judith couple gb
4
Disappointing.
Pros:

Beautiful location very handy for airport.

Cons:

Very run down. Not thoroughly cleaned poor water pressure nearly no. Existent in shower. No jacuzzi swimming pool dirty . Most concerning emergency button by pool broken.

2026-06-10 via Nuitee
L
Lynda solo_traveller gb
7
Last minute break
Pros:

Nice grounds, pool and spa area ok, though it was a bit cold for outside hot tubs. Dog friendly policy is good, accommodation adequate

Cons:

Food in hotel was a bit mediocre, our evening meal was overcooked. Breakfast OK but nothing special.

Bed was not comfortable, and cabin was quite cold

2026-06-10 via Nuitee
K
Kay solo_traveller gb
5
Pros:

Reception staff very welcoming. Comfortable bed.
The room was clean.
Lovely location.
Easy check in and check out.

Cons:

Despite being told to dial '0' for Reception, there was no phone in the room.

There was only one pillow per person. As we were some distance from Reception and it was chucking down, we put towels under the pillow to help, but more pillows would have made the night more comfortable.

There was a warning for us to check who may be knocking at the cabin, which was an acknowledgement that people could be wandering around outside in such a rural location, so we were surprised that a see through rattan blind had been installed in the bathroom. In the evening, with the lights on, this offered no privacy and made me, as a woman, feel unsafe and uncomfortable when using the bathroom.

The exterior of the cabin was absolutely filthy and had obviously not been swept or cleaned in a very long time.

These matters could easily be put right,which would have led to a very enjoyable stay in a lovely location. Would probably stay in the hotel rather than a cabin if we came again.

2026-06-09 via Nuitee
L
Lisa solo_traveller gb
10
Absolutely amazing. A special mention to the lady on reception. We will definitely be back
Pros:

Great location. Wonderful spa restaurant and grounds

Cons:

Nothing

2026-06-09 via Nuitee
P
Paul family_with_children gb
1
Cons:

My wife and 9 year old daughter booked a night's stay. Woken at midnight by a party next door - despite my wife contacting reception, the noise continued until after 2am. Woken again at 4am by drunk man trying to enter their room. Hotel offered 50% refund but have only actually repaid a third of the cost of the stay. I have tried contacting them multiple times by phone and email to express my concerns and they continue to ignore me.

The hotel appear unconcerned about the safeguarding of their guests. When asked if they had CCTV to check who was trying to enter the room, they responded 'we do not have and have never had CCTV and cannot investigate further'.

This is the first negative review I have ever submitted but I am so appalled by their lack of response, I think it is right to share our experience.

2026-06-09 via Nuitee
I
Ian couple gb
3
Disappointing
Pros:

Great location communal areas lovely in the main

Cons:

Our lodge was dreadful dirty dusty stained carpets broken and tatty furniture old tired and desperately needs refurbishment

2026-06-08 via Nuitee
E
Eric couple gb
9
The cabin room was ideal with the dog and nice to be able to sit in the restaurant with her. Also great dog walks, will
Pros:

Lovely staff especially Patrick in the spa/ gym who went above and beyond finding me a hairbrush to borrow as I’d forgotten mine 😁👏👏

Cons:

Food could have been better. Fish and chips overcooked and the plated breakfast tasted like it had sat out on a buffet too long. Cold bacon, hard inedible black pudding and crispy curled fried egg!!

2026-06-08 via Nuitee
S
Sandra solo_traveller gb
10
Lovely clean and helpful staff
Pros:

Home from home lovely and spacious

Cons:

Liked it all

2026-06-08 via Nuitee
H
Holly family_with_children gb
2
2026-06-08 via Nuitee
R
Robert solo_traveller gb
10
Pros:

Great venue very quiet and comfortable
Helpful staff and charming restaurant.

Cons:

Menu was a little basic but the food was good value and excellent.

2026-06-07 via Nuitee
J
Joanna couple gb
10
Great place to escape the madness of the world but close enough to local lovely sites!
Pros:

The property was lovely and peaceful, could have done with a lick of paint and there were a couple of cigarette stubs on outside seating area but that might have been because of the wind. But was so comfortable and cosy, so great to unwind after a hectic few days - dogs loved it in the lodge! Restaurant was fantastic and staff so helpful, really good breakfast range and young man serving us was exceptionally helpful and attentive- thank you!

Cons:

Nothing

2026-06-05 via Nuitee
K
keith couple gb
8
Pros:

The layout

Cons:

The food in the restaurant was not great

2026-06-05 via Nuitee
D
Dawson family_with_children gb
5
It was a welcome rest after a late flight .
Pros:

I booked it for my son , he didn’t really get a chance to enjoy It . They arrived very late , following a late flight .

Cons:

The room was very tatty ( rust all over the bathroom , where paint had peeled off & it hadn’t been re-touched .
The cot we had asked for was just a base - no mattress , so our toddler was very unsettled even though she was tired .

2026-06-04 via Nuitee
C
Claire couple gb
10
Fantastic, highly recommended
Pros:

Very serene, beautifully situated

Cons:

N/A

2026-06-04 via Nuitee
C
Conrad solo_traveller gb
10
all was excellent
Pros:

everything

Cons:

nothing

2026-06-04 via Nuitee
R
Rebecca couple gb
8
On the whole, it was a lovely place to stay, with just a few niggles.
Pros:

The food was very good - both the evening meal and breakfast.
The grounds and location were lovely.
The pool and spa had everything we needed.

Cons:

Many of the showers did not work in the spa area.
The toilet in the room bathroom needed de-scaling.
The pillows were very hard.
We were on a late sitting for breakfast, and many buffet items and drinks had run out.

2026-06-02 via Nuitee