Novotel Brussels City Centre

Hotels
Novotel
8.5 (5775 reviews)
Rue de la Vierge Noire 32 , Brussels , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5775 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
A
Anthony family_with_children gb
7
Decent hotel in a great location
Pros:

I arrived early for check in and despite being told by the staff that my room would be ready in 5 minutes; we had to wait an hour and a half. The room itself was fine, clean and had everything we needed. A little outdated decor wise but not a big deal. The room was cleaned everyday and towels restocked. Decent selection of food for breakfast and the location itself was handy for the main attractions in Brussles

Cons:

Nothing really; aside from the check in being a little disappointing. Everything else was fine

2026-05-30 via Nuitee
E
Eric solo_traveller be
9
2026-05-30 via Nuitee
A
Asela Wijayakoon solo_traveller lk
9
2026-05-30 via Nuitee
D
Dr. Recep family_with_children tr
8
Orta
Pros:

Konum

Cons:

Fiyat çok çok yüksek

2026-05-29 via Nuitee
I
Ivan family_with_children ro
9
2026-05-29 via Nuitee
S
sam couple nl
5
Ik was daar voor een event.
Pros:

De kamer was ruim

Cons:

De kamer op de 1ste verdiepingen was verschrikkelijk. Het was in een andere gedeelte en daar stonk de hal. Het rook niet fris.

2026-05-29 via Nuitee
Y
yasemin family_with_children tr
8
2026-05-29 via Nuitee
J
JOZEF solo_traveller be
9
Very comfortable hotel right in the center
Pros:

Very comfortable and spacious room right in the city center with friendly service-minded staff (and plenty of them)

2026-05-29 via Nuitee
K
khurram family_with_children pk
9
Pros:

Novotel Brussels City Centre has a good location, around a 10-minute walk from the station. However, the walk is not very convenient if you have luggage. If you need to catch a train from Brussels Midi station, taking an Uber would be a better and more comfortable option.

2026-05-28 via Nuitee
L
Luca family_with_children it
9
2026-05-28 via Nuitee
A
awa family_with_children fr
9
2026-05-28 via Nuitee
G
GÜRKAN family_with_children tr
10
2026-05-28 via Nuitee
C
Caroline family_with_children fr
8
Bel emplacement
Pros:

L’emplacement et la propreté du lieu

Cons:

Des équipements dans la chambre un peu limités

2026-05-28 via Nuitee
U
Umut Gungor solo_traveller tr
8
Merkezi
Pros:

Lokasyon çok merkezi, tüm şehir merkezi zaten yürüme mesafesinde
Arka tarafında buyuk bir meydan ve bir çok cafe-rest alternatifi var
Ufak bir çocuk eğlence alanı var siz otel barında veya bahçesinde bir şeyler içerken cocuklar oyalanabiliyor.

Cons:

Tuvalet ve banyo ayrı bu biraz kullanıssız, oda da minibar var ve her gün bir ufak su bırakılıyor, kahve makinası artık otellerde yaygın ama burada yok. Çok yeni bir otel değil.

2026-05-28 via Nuitee
E
ENGİN family_with_children tr
7
.
Pros:

Lokasyonu çok iyiydi

Cons:

Odada terlik yoktu.2 euro ya terlik satmaya çalıştılar..böylesine yüksek fiyat ödediğim bir otelde terlik verilmemesi inanılır gibi değildi..

2026-05-28 via Nuitee
C
Corinne solo_traveller be
9
2026-05-27 via Nuitee
N
Natan Aser family_with_children ae
9
2026-05-27 via Nuitee
A
awa family_with_children fr
9
Super, bon séjour bonne hôtel
Pros:

Super emplacement à Bruxelles , petit piscine idéal pour les enfants, salle de sport et sauna. Bon petit déjeuner.

Cons:

Un peu de bruit au niveau de la rue

2026-05-27 via Nuitee
T
Tarek solo_traveller eg
7
2026-05-27 via Nuitee
F
FERNANDO couple br
8
Hotel central, perto de tudo.
Pros:

Localização e café da manhã

Cons:

Não possuir estacionamento.

2026-05-26 via Nuitee