Novotel Brussels City Centre

Hotels
•
Novotel
8.5 (5953 reviews)
Rue de la Vierge Noire 32 , Brussels , be

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 5953 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
B
Bijou • family_with_children • gb
9
Lovely stay, in a good location.
Pros:

Good selection for breakfast, staff not always around to request fried eggs etc but otherwise really good service. The location was excellent, walking distance of shops, restaurants and tourist attractions such as Grand Place. It was also great to have a swimming pool onsite, kids loved it (and the gaming area)!

Cons:

Apparently its usual to have a separate toilet ( without a sink) and shower room, we all found it really annoying to not be able to wash your hands in the vicinity. Other than that all good.

2026-07-25 • via Nuitee
A
Anneche • family_with_children • no
9
Fint og sentralt – vi kommer gjerne igjen!
Pros:

Her likte oss svært godt! Vi bodde på et stort og fint rom. Personalet var svært hyggelig. Beliggenheten er helt super. Vi kommer gjerne igjen her.

2026-07-25 • via Nuitee
M
Mohamed • solo_traveller • ae
8
2026-07-25 • via Nuitee
S
Sylwester • solo_traveller • pl
10
2026-07-24 • via Nuitee
A
Antonio Luiz • family_with_children • br
9
2026-07-24 • via Nuitee
E
ERIC • couple • fr
8
2026-07-24 • via Nuitee
P
paul • family_with_children • be
9
Pros:

vriendelijke personnel, goed ontvang. snel uit check

2026-07-24 • via Nuitee
P
PETRUTA • couple • ro
10
2026-07-23 • via Nuitee
A
Aurélie Diaynaba • solo_traveller • fr
8
2026-07-23 • via Nuitee
H
homed • solo_traveller • be
8
2026-07-23 • via Nuitee
A
Allan • solo_traveller • cr
10
2026-07-23 • via Nuitee
R
Regina • couple • ie
8
Lovely few days exploring this beautiful city and nearby Brugge .
Pros:

Location was excellent to all amenities and places of interest . Female staff at reception on check in and departure very helpful and friendly . Made great recommendations regarding places to visit and eat .

Cons:

Nothing

2026-07-23 • via Nuitee
A
Adriazola • family_with_children • cl
8
Pros:

Ubicación y personal

Cons:

Nada

2026-07-23 • via Nuitee
T
Tigran • family_with_children • ru
10
2026-07-22 • via Nuitee
B
Benjamin Wivel • family_with_children • dk
9
God beliggenhed, gode værelser.
Pros:

Rigtig god beliggenhed. God værelsesstørrelse. Venligt og service minded personale. Fin morgen buffet.

Cons:

Ringe mulighed for at parkere sin bil foran hotellet for at læsse sine kuffeter og familie af. Der er kun 1 plads, som er snæver.

2026-07-22 • via Nuitee
F
Farid • family_with_children • fr
5
2026-07-22 • via Nuitee
J
JEANELLE • family_with_children • co
10
Excelente estadía
Pros:

La ubicación y el desayuno

Cons:

Nada

2026-07-22 • via Nuitee
R
ROPERS • family_with_children • fr
10
Un séjour confortable et au calme dans la ville
Pros:

Chambre propre et fonctionnelle, personnel accueillant et serviable, piscine et sauna , calme et central dans la ville

Cons:

Ras

2026-07-22 • via Nuitee
D
Davíð • couple • is
10
2026-07-22 • via Nuitee
A
Alfiya • extended_group • kz
10
Хороший отель для короткого визита.
Pros:

Отличная локация, основные локации недалеко. Рядом маркет, много кафе, торговый центр. Хороший завтрак, приветливый персонал.

Cons:

Все нас устроило

2026-07-22 • via Nuitee