Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Good breakfast
Cons:
Cold stay due to heating issues
Slow check-in process
Minor room cleanliness issues

Categories

Cleanliness
8
Very clean but some reviews indicated a need for more attention.
Service
9
Friendly helpful staff and professional service.
Location
9
Fantastic location with easy access to attractions.
Room Quality
8.5
Comfortable rooms but some reports of minor issues.
Amenities
8.5
Good amenities including a gym and pool.
Value for Money
8
Good value, though some extras deemed expensive.
Food and Beverage
8.5
Breakfast was good with a proper selection.
Overall Experience
8.5
Very positive experience overall with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:32

Property Description

Luxurious Accommodation
Our Novotel, just a short walk from the Grand Place, offers modern rooms with LCD TVs, work desks, and cozy bathrobes. Enjoy 24-hour room service and free WiFi throughout the hotel for a comfortable stay.

Wellness and Fitness Facilities
Indulge in our InBalance Novotel Wellness area with an indoor pool, hammam, and fitness center. Relax in the infrared showers or unwind in the jet-stream pool after a day of exploring the city.

Gourmet Dining Experience
Start your day with a delicious breakfast buffet and savor international cuisine at the GourmetBar brasserie with a wide selection of beers. Don't miss the large outdoor terrace for a delightful dining experience.

Book now for an unforgettable stay at Novotel Brussels City Centre, where luxury and convenience meet seamlessly.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. The credit card must be under the guest name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.5
Based on 6214 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
S
Sima • couple • au
9
2026-09-19 • via Nuitee
H
Hamid • solo_traveller • gb
10
2026-09-19 • via Nuitee
H
Hamid • solo_traveller • gb
10
2026-09-19 • via Nuitee
V
Viviana • couple • us
10
2026-09-18 • via Nuitee
G
Georzinho • couple • nl
9
2026-09-18 • via Nuitee
M
Melina • family_with_children • br
9
recomendo
Pros:

checkin e checkout rápidos, hotel limpo, localização ótima, perto de lojas e restaurantes e tbm do centro histórico, tem uma pequena área kid com video game, meu filho amou sobretudo qdo choveu. pedi room service e achei bom e preço justo. deixam todos os dias uma garrafa de agua no quarto.

Cons:

achei o valor do café da manhã caro, por isso não tomei (e nao posso avaliar)

2026-09-18 • via Nuitee
E
Edmund • couple • nl
8
Prima
Pros:

Zwembad

Cons:

Geen usb lader in de muur die werkt

2026-09-18 • via Nuitee
C
Chantal • couple • fr
9
Inoubliable ... Merci !
Pros:

Tout ! Très bel emplacement. Piscine, hammam !!! Un vrai plus.

Cons:

Tout petit bémol concernant la clim sur le toit de l'Hôtel Ibis en face. Bruyante mais fenêtre fermée ça allait.

2026-09-18 • via Nuitee
B
Bianca • family_with_children • br
8
Pros:

A localização é ótima!

2026-09-18 • via Nuitee
D
Dan • family_with_children • ro
8
Fair!
Pros:

Very good location! Parking available nearby!

Cons:

Room a bit smaller than expected (family of 4).

2026-09-17 • via Nuitee
S
Sandra • solo_traveller • cl
10
Feliz
Pros:

La ubicación excelente caminando llegue a los principales atractivos turísticos.

2026-09-17 • via Nuitee
B
Billoch • family_with_children • ar
8
Pros:

La ubicación

Cons:

No tengo

2026-09-17 • via Nuitee
E
Eurydice • family_with_children • fr
9
2026-09-17 • via Nuitee
K
KHULUD • extended_group • sa
7
2026-09-17 • via Nuitee
E
Elmine • couple • za
9
Space and comfort
Pros:

Comfortable room with a decent size. Beautiful view over the city.
Enough space for luggage and clothes.
Very central with walking distance to all attractions, restaurants, shopping etc
Public transport around the corner

Cons:

Nothing

2026-09-16 • via Nuitee
M
monica • family_with_children • gb
10
Amazing hotel, we lived our stay there.
Pros:

great location, rooms were spacious and clean, staff were really friendly and helpful. Breakfast was delicious. We definitely recommend it.

2026-09-16 • via Nuitee
D
Daniel • couple • ch
8
Franchement? Très bien!
Pros:

Parfaite localisation proche lieux historiques et bien desservi en transports en commun

2026-09-16 • via Nuitee
M
Mustafa • extended_group • tr
9
Konfor ve gezi odaklı
Pros:

Tesisin öncelikle konumu harikaydı. Hem görülmesi gereken her yere yürüme mesafsinde idi, hemde etrafında yeme içme konusunda çok alternatif vardı. Odalar tertemizdi ve konforluydu.

Cons:

Fiyatı biraz yüksekti

2026-09-15 • via Nuitee
A
alpeshspatel • solo_traveller • gb
10
2026-09-15 • via Nuitee
H
Hussain • solo_traveller • sa
10
Pros:

الموقع جدا ممتاز

2026-09-15 • via Nuitee