Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Friendly staff
Cons:
Outdated facilities
Issues with cleanliness
Limited service response

Categories

Cleanliness
7.88
Some reviews mention cleanliness positively, but there are concerns about old and unclean bathrooms.
Service
9.05
Generally positive sentiments about the staff's friendliness and willingness to help.
Location
9.09
Many guests appreciated the location, noting its proximity to attractions.
Room Quality
7.54
There are mentions of outdated rooms needing modernization.
Amenities
8.07
Facilities were noted as good, but some were seen as outdated.
Value for Money
7.53
Concerns about pricing versus what was provided, especially regarding food and beverage.
Food and Beverage
7.88
Most guests found breakfast and dining options overrated for the hotel class.
Overall Experience
8.55
Overall stay was positive, with some criticisms that didn't significantly affect the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:31

Property Description

Experience the Vibrant Heart of Phuket at Royal Phuket City Hotel - SHA Plus

Spacious Rooms with Thai Touches: Enjoy air-conditioned rooms adorned with colorful Thai decor, featuring modern amenities like a satellite TV and personal safe for a comfortable stay.

Relax by the Outdoor Pool and Indulge in Authentic Dining: Unwind by the outdoor pool or sneak in a workout at the fitness center. Treat your taste buds to authentic Chinese cuisine at the Yan Long Restaurant for a delightful culinary experience.

Convenient Location for Exploring: With Hok Nguan Kung Shrine a short walk away and Wat Chalong Temple a quick drive, explore the cultural gems of Phuket with ease. Book your stay now and make the most of your Phuket getaway at Royal Phuket City Hotel - SHA Plus.

Important information:

Roundtrip airport transfer is available from 06:00 to 23:00 only.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for THB 800 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1345 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.88
Overall Experience: 8.55
T
Tracey • couple • au
9
2026-07-25 • via Nuitee
A
Andrew • extended_group • gb
7
Good value for money, rooms were of a good size etc
Pros:

Location good for the Old Town area. Good value for money when I booked two rooms. Helpful staff. Good gym and pool.

Cons:

Breakfast wasn’t great in both its location and quality of food. Roof top location should have been great but poorly decorated into a seedy nightclub and dirty windows masked the outlook on city. Couldn’t get shower to be hot enough.

2026-07-24 • via Nuitee
M
mohammad • couple • in
10
very good
Pros:

perfect

Cons:

just perfect everything like location, staff

2026-07-23 • via Nuitee
S
Sheila • couple • gb
8
Great location and excellent value for money.
Pros:

Staff were friendly and helpful. Room clean and bright with comfy bed. Good shower. Air conditioning very good.

2026-07-23 • via Nuitee
A
alrafdeen • couple • ae
7
كنت اظنه ارقى
Pros:

موقعه

Cons:

كل شيء

2026-07-22 • via Nuitee
M
monica • couple • it
8
Piacevole
Pros:

La posizione

Cons:

Aria condizionata

2026-07-19 • via Nuitee
D
Deborah • couple • au
7
2026-07-18 • via Nuitee
W
Wilke • solo_traveller • nl
8
I enjoyed my stay.
Pros:

The view from the 19th floor

Cons:

Not proper internet in the room

2026-07-18 • via Nuitee
M
Michael • solo_traveller • ch
9
Pros:

Sauber , freundlich , gute Angebote

Cons:

Sehr teures Frühstück , sogar für Schweizer Verhältnisse sehr teuer

2026-07-18 • via Nuitee
R
René • extended_group • nl
8
Great hotel to stay
Pros:

The rooms where great, staff very friendly. Breakfast was good 😊

Cons:

No food served at the swimming pool.

2026-07-16 • via Nuitee
G
Gerard • couple • ie
8
2026-07-14 • via Nuitee
S
shrikant • solo_traveller • in
7
Pros:

It is the centre of the city. We went only for 12 hours as we had landed around 730 pm. It was good value for money, descent hotel. Good value for money.

Cons:

Its an old property and needs renovation. We hardly stayed for 12 hours so its not fair to give our feedback based on our stay.

2026-07-14 • via Nuitee
O
Olivier • family_with_children • re
8
Un très bel hôtel qui mérite une réfection de ses chambres.
Pros:

Le hall et les espaces communs sont splendides.
Bon emplacement, on peut se rendre dans le Old Town à pied. Il y a aussi une navette gratuite qui fait un arrêt au pied de l'hôtel. Petit-déjeuner très bon. Piscine fabuleuse
Nous avions demandé des chambres adjacentes, ce qui n'a pas été respecté mais à l'arrivée nous avons été surclassé sur des chambres communicantes.

Cons:

Les chambres sont d'un autre âge voir vétustes en comparaison du reste de l'hôtel.
Une odeur de renfermé due à l'humidité du pays si on n'actionne pas la climatisation.
La salle de bains est vétuste, les joints sont vieux, la propreté n'est pas à la hauteur pour un 5*.

2026-07-11 • via Nuitee
N
Norbert • solo_traveller • fr
8
2026-07-09 • via Nuitee
M
Muhammad • couple • il
8
2026-07-07 • via Nuitee
I
Issam • couple • fr
9
Bien
Pros:

Le côté Thaïlandais un peu ancien

2026-06-24 • via Nuitee
J
Jannete • couple • ch
9
ให้น้องมาทำธุระพาแม่หาหมอค่ะ
Pros:

อยู่ใจกลางเมืองใกล้บ้าน

Cons:

ทุกอย่างค่ะ

2026-06-23 • via Nuitee
S
santiago • couple • us
10
2026-06-18 • via Nuitee
A
Antoine • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Emma • couple • gb
7
2026-06-14 • via Nuitee