Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Friendly staff
Cons:
Outdated facilities
Issues with cleanliness
Limited service response

Categories

Cleanliness
7.88
Some reviews mention cleanliness positively, but there are concerns about old and unclean bathrooms.
Service
9.05
Generally positive sentiments about the staff's friendliness and willingness to help.
Location
9.09
Many guests appreciated the location, noting its proximity to attractions.
Room Quality
7.54
There are mentions of outdated rooms needing modernization.
Amenities
8.07
Facilities were noted as good, but some were seen as outdated.
Value for Money
7.53
Concerns about pricing versus what was provided, especially regarding food and beverage.
Food and Beverage
7.88
Most guests found breakfast and dining options overrated for the hotel class.
Overall Experience
8.55
Overall stay was positive, with some criticisms that didn't significantly affect the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:31

Property Description

Experience the Vibrant Heart of Phuket at Royal Phuket City Hotel - SHA Plus

Spacious Rooms with Thai Touches: Enjoy air-conditioned rooms adorned with colorful Thai decor, featuring modern amenities like a satellite TV and personal safe for a comfortable stay.

Relax by the Outdoor Pool and Indulge in Authentic Dining: Unwind by the outdoor pool or sneak in a workout at the fitness center. Treat your taste buds to authentic Chinese cuisine at the Yan Long Restaurant for a delightful culinary experience.

Convenient Location for Exploring: With Hok Nguan Kung Shrine a short walk away and Wat Chalong Temple a quick drive, explore the cultural gems of Phuket with ease. Book your stay now and make the most of your Phuket getaway at Royal Phuket City Hotel - SHA Plus.

Important information:

Roundtrip airport transfer is available from 06:00 to 23:00 only.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.2
Based on 1381 reviews
Cleanliness: 7.88
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 7.88
Overall Experience: 8.55
P
Peter • couple • gb
1
Super convenient and comfy enough but don't expect the luxury advertised.
Pros:

Location close to the original city centre

Cons:

Management had an attitude. I could not understand why we paid for the best 'executive' suite in the hotel to be informed breakfast was not included. It's a joke.
Place is so dated it felt like we'd being transported back to the 1980's.. really tired with patchy air con and less than happy wi-fi! Felt a bit like a retirement home on a quiet day..

2026-08-27 • via Nuitee
A
Angela • family_with_children • nl
8
Zeer aangenaam
Pros:

Personeel was uiterst vriendelijk en behulpzaam, TOP!
UItzicht restaurant was prachtig. Shuttle bus stopt voor de deur en brengt je gratis in een tour rond de stad. vlakbij busstation. Kamers waren zeer ruim.

Cons:

Kamers iets gedateerd qua meubilair.

2026-08-27 • via Nuitee
I
ilan • solo_traveller • il
9
Pros:

.

Cons:

Very good

2026-08-26 • via Nuitee
M
Mohsin • family_with_children • pk
10
It was 80%
Pros:

Everything was very good

Cons:

Nothing

2026-08-25 • via Nuitee
E
Edward • couple • ie
8
2026-08-25 • via Nuitee
M
Maurizio • couple • it
8
Pros:

In hotel, datato comunque sia per quello che costa, ne vale la pena
Letti comodissimi

Cons:

La colazione più o meno tutto ok, ma mancano le brioches fresche o qualsiasi altra cosa che noi italiani siamo abituati al mattino, tipo torte

2026-08-23 • via Nuitee
B
BEKAS • couple • iq
7
2026-08-23 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-08-22 • via Nuitee
Y
YUMI • couple • jp
8
2026-08-21 • via Nuitee
M
Maleeha • solo_traveller • lk
8
2026-08-19 • via Nuitee
J
Jaber • couple • ae
6
Pros:

موقع

Cons:

الفندق قديم
المكيفات حاره وغيرت الغرفه ومكيف حار

2026-08-18 • via Nuitee
M
Matlala • couple • za
10
2026-08-17 • via Nuitee
A
Abdul Khaliq • solo_traveller • au
10
Pros:

Spa, locatuon,staff

2026-08-16 • via Nuitee
呂 • couple • tw
9
2026-08-16 • via Nuitee
R
Robert • family_with_children • fr
10
2026-08-16 • via Nuitee
H
Husam • solo_traveller • sa
9
2026-08-14 • via Nuitee
S
Shweta • couple • in
6
2026-08-14 • via Nuitee
A
Antonin • couple • ca
8
2026-08-13 • via Nuitee
H
Hung • extended_group • at
7
2026-08-05 • via Nuitee
A
Abdul • family_with_children • ae
10
2026-08-04 • via Nuitee