Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable room
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.96
Some rooms reported cleanliness issues, including mould in the shower and bad smells.
Service
7.93
Service was adequate but could be improved, with some reports of unfriendliness at check-in.
Location
8.97
Great central location, close to attractions and the park.
Room Quality
7.42
Rooms reported as clean and comfortable, but some issues with furniture and bed comfort.
Amenities
6.95
Several amenities were reported as lacking, including no breakfast and closed pool.
Value for Money
8.41
Good value relative to location, though some felt it was pricey for the quality offered.
Food and Beverage
5.46
Limited food options and no breakfast available during stay.
Overall Experience
7.93
Stable overall experience but with several notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Chalet-Style Accommodation
The Waterton Lakes Lodge offers cozy chalet-style guest rooms just a short walk from the picturesque Waterton Lake. Each room is equipped with modern amenities like free WiFi, bar fridges, microwaves, and coffee makers, ensuring a comfortable stay.

Dining at Vimy's Lounge & Grill
Indulge in delicious meals at Vimy's Lounge & Grill, where you can enjoy a spacious and casual dining experience. With mounted flat-screen TVs and a full bar, this restaurant is the perfect place to unwind after a day of exploring the national park.

Winter Activities and Health Club
During the winter season, guests can rent snowshoes and cross-country skis on-site to explore the snowy landscapes. For relaxation and wellness, visit the Waterton Health Club located within the property, offering a range of facilities to rejuvenate your body and mind.

Experience the beauty of Waterton Lakes National Park and book your stay at The Waterton Lakes Lodge today!

Important information:

Guests are kindly requested to note that due to the remote location of Waterton (AB) there are no grocery shops or petrol stations open during mid-October until mid-May. Please contact the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 988 reviews
Cleanliness: 6.96
Service: 7.93
Location: 8.97
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 5.46
Overall Experience: 7.93
A
Anne couple us
8
Nice stay in waterton park
Pros:

It was right in town and easy walk to lake, restaurants, falls and starts to hikes. The staff was helpful and particularly kind when we needed coffee

Cons:

A little dated and worn.

2026-06-28 via Nuitee
A
Andy couple us
9
Had a fantastic time, would definitely come back
Pros:

Perfect location, close to trails, shops and restaurants. Wonderful 5 days

Cons:

Expensive stay, but expected.

2026-06-25 via Nuitee
W
William extended_group nz
9
Good place to stay
Pros:

Good location. Short walk to restaurants. Love seeing the deer on the lawn.

Cons:

Rooms a little dated

2026-06-22 via Nuitee
A
Anna solo_traveller ca
9
Pros:

Very clean and comfortable rooms. Great location, helpful and friendly staff.

2026-06-22 via Nuitee
C
CARLOS couple es
8
Muy correcto
Pros:

Es lo que esperabamos. Buena ubicación

Cons:

Un poco Caro

2026-06-21 via Nuitee
J
Joseph solo_traveller us
9
Great place to stay in Waterton.
Pros:

Room was clean, beds were comfortable, bathroom was great-accessible shower. Great restaurant attached to the office. We had 2 meals there, very good. Under construction for updates. Great location.

Cons:

Very little, a little dated but seems they're updating.

2026-06-19 via Nuitee
P
pervez extended_group ca
6
2026-06-18 via Nuitee
D
Dayna family_with_children ca
9
This was our favorite place during our stay. Definitely recommend and would book again!
Pros:

The room was very well-equipped, clean, and the beds were super comfortable. We had everything we needed, and it was one of the most affordable hotels in the area.

Cons:

The only challenging part was finding where our room was. We were only told to drive behind the main building but weren't told which name to look for, so we had to go back and ask again. Not a big deal though! Also, there are renovations currently going on at the hotel, but that did not interfere with our experience.

2026-06-17 via Nuitee
J
Jay solo_traveller us
7
2026-06-17 via Nuitee
B
Barbara couple ca
8
2026-06-16 via Nuitee
L
Laura family_with_children ca
7
Overall good. Beautiful scenery
Pros:

Location. Convenient, close to town and walking distance to shops.

Cons:

Beds!! Very uncomfortable.

2026-06-15 via Nuitee
P
Patricia extended_group ca
8
Once their renovations are complete, I'd give this place a "5 Star" rating, and stay there again.
Pros:

The bathroom fitted for disabilities; handles in bathtub, and a hand held shower head.
Beds are very comfortable.
Fridge to store some groceries.
Loved the doe and her new born fawn across from the first room we were in. :) Then we were transferred to the very room where the fawn was sleeping under my window. :) After seeing the deer, I noticed a beautiful rainbow against the mountain. See photos...

Cons:

Could use "black out" window coverings - at night there is too much light coming through the slats in the blinds, and difficult to close the drapes, could still see through the openings.
Not being given a room for us 2 handicapped persons from the get go... we were transferred to a suitable room though after requesting for one.
The restaurant had good food, but it was very cold in there.
Lots of construction machinery around for upgrades taking up space in the parking lot, and along the long building. I understand there isn't much place to park all that. But, things should be running more smoothly and look a lot better by end of summer (July they mentioned).

2026-06-14 via Nuitee
G
Gillott solo_traveller ca
9
Pros:

Town is a wonderful place, walked everywhere. It was windy and cold during our stay but still fabulous. Lodge is in the center of town. Comfortable and clean. Nice restaurant on site. The walk to Bertha Falls is a must.

2026-06-13 via Nuitee
J
Jill couple gb
8
Good restaurant and pleasant stay.
Pros:

Vinnys restaurant very good. Loved watching the deer from the window.

Cons:

We were in Lake House which unfortunately had lots of adjacent building works going on. The plus was we didn’t see much work going on so no noise.

2026-06-12 via Nuitee
C
Carsten couple de
6
Würde ich nicht wieder buchen, jedenfalls nicht zu dem Preis
Pros:

Zentral gelegen, Parkplatz direkt vor der Tür.

Cons:

Das Kingsize-Bett stand mit einer Seite direkt an der Wand. Man musste also über das Fußende „einsteigen“. Keine Ablagemöglichkeit für ein Buch, Uhr, Telefon.
Zusätzlich gab es ein kleines Ameisenproblem, es waren bereits Fallen aufgestellt. Das Zimmer/Gebäude schien etwas in die Jahre gekommen.

2026-06-11 via Nuitee
I
Ian couple au
7
Very nice
Pros:

The staff were wonderful

Cons:

The room was small and a little "dated"

2026-06-11 via Nuitee
B
Brenda solo_traveller us
9
Pros:

Location

Cons:

Footballs from room above

2026-06-10 via Nuitee
G
gary couple ca
10
Recommended
Pros:

Room was very clean and comfortable-facilities in the room very good.
Great value

2026-06-06 via Nuitee
R
Ribamar family_with_children ca
7
2026-05-31 via Nuitee
S
Sallows extended_group ca
8
2026-05-31 via Nuitee