Extended Stay America Suites - Oakland - Alameda Airport

Hotels
•
Extended Stay America Suites
7 (491 reviews)
1260 South Loop Rd , Alameda , US
+1 510-769-7000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
5.5
Reports of dirty rooms, unpleasant odors, and unsatisfactory hygiene.
Service
8
Mixed reviews on service quality; some found staff friendly while others reported unhelpful personnel.
Location
8.5
Close to the airport, convenient for travelers.
Room Quality
6.5
Rooms were sometimes spacious but often mentioned as outdated or smelling bad.
Amenities
6.5
Limited amenities offered, with some essential items missing.
Value for Money
8
Value perceived as acceptable given the location and price point.
Food and Beverage
5.5
Limited and poorly received breakfast options.
Overall Experience
7.5
Some reviewers had positive experiences overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:56

Property Description

Convenient Kitchenette in Every Room
Enjoy the convenience of having a fully equipped kitchenette in every room, complete with a stove-top, microwave, and refrigerator.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location near Oakland Raiders Headquarters
Explore the area with ease, as our hotel is located close to the professional football's Oakland Raiders Headquarters.

Book your stay now at Extended Stay America - Oakland and - Alameda Airport for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

7
Based on 491 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 7.5
B
Benjamin • extended_group • us
3
The dumpster what they call a motel
Pros:

There was nothing to like about this dumpster

Cons:

What a disaster, very bad location way out of the area nothing around it,very unfriendly staff,the bathroom door wouldn’t close,the phone in the room was not working.the kitchen didn’t have anything.we booked room with breakfast but they had only two muffins and a bone dry coffee dispenser,when I asked them they just rudely answered this is what we have as breakfast.

2026-09-19 • via Nuitee
K
Kristina • solo_traveller • us
1
I didn’t feel
Pros:

Not really a breakfast- just muffins, granola bars and coffee!!! No chairs in lobby. The linoleum in the bathroom was coming up, the paint on the kitchen was all chipped on the cabinets. The “security “latch on the door was broken!!! The room
smelled like pot. The hallways smelled like cigarettes and irritated my asthma
I will never stay there again! It was a terrible experience and I can’t believe how much I paid for it

Cons:

Breakfast
Staff could have been friendlier and more knowledgeable about the area (couldn’t help with a restaurant recommendation)
Could have been cleaner- my bed sheet
Was torn!!

2026-09-16 • via Nuitee
C
Chrissa • couple • us
4
Pros:

location is close to the airport

Cons:

It was outdated,dusty and smelly

2026-09-07 • via Nuitee
H
Hsiang-Chieh • couple • us
1
2026-09-07 • via Nuitee
C
Carmen • couple • us
7
Great stay.
Pros:

Quiet

Cons:

Nothing

2026-08-18 • via Nuitee
J
Jasmine • extended_group • us
4
2026-08-04 • via Nuitee
H
Herbert • couple • us
1
Pros:

Location

Cons:

Dirty and no room cleaning and confusing terms

2026-07-21 • via Nuitee
G
Gabriela • solo_traveller • us
10
2026-07-20 • via Nuitee
T
tammybN4472XG • Family
6
Good Room & Staff
Pros:

Greg at the front desk was patient and helpful. The room was clean and updated...but the mattress on the pull out couch was a hard pass. . It should be replaced.The bath towels small and fit for Jr. high schoolers. The breakfast was not worth waking up for. Prepackaged small muffins, oatmeal packets, coffee and tea. With all this in mind I would stay here again.

2026-07-17 • via Tripadvisor
W
William • family_with_children • us
10
Relaxing
Pros:

The covenant room

Cons:

The breakfast could be actually better

2026-07-10 • via Nuitee
S
Sarah • family_with_children • us
1
2026-07-06 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-07-04 • via Nuitee
M
Mike • couple • us
1
Dirty
Pros:

Nothing it was dirty. Elevator didn’t work where did

2026-06-28 • via Nuitee
D
Doug • couple • us
2
2026-06-27 • via Nuitee
7
723renar • Couples
8
Excellent front desk service
Pros:

Erin is a hotel front desk professional who consistently demonstrates a welcoming and professional demeanor. Whether assisting guests with supplies, handling check-ins and check-outs, or addressing special requests, she approaches every task with attentiveness and efficiency. Erin is thorough in providing information and ensuring that each guest’s needs are met promptly and accurately. Her friendly attitude, strong communication skills, and commitment to excellent customer service creates a positive experience for guests and contribute greatly to the overall success of the hotel.

2026-06-21 • via Tripadvisor
S
Salazar • couple • us
10
Awesome
Pros:

Excelent location to be around the bay area

2026-06-19 • via Nuitee
D
Debora • solo_traveller • us
1
2026-06-18 • via Nuitee
V
Valenzuela • solo_traveller • us
10
2026-06-07 • via Nuitee
T
Talford • solo_traveller • us
4
Pros:

The staff.

Cons:

What we found in the room.

2026-06-03 • via Nuitee
B
B4642ZWmaryw • Business
6
Decent stay with great service. Kitchenette is a welcomed addition.
Pros:

The front desk staff goes above and beyond. Kassandra and Jerrod were always kind and accommodating. They truly made my stay bearable.

Unfortunately, this location lives up to the Extended Stay America reputation. Although relatively clean, residents prop open the doors, smoke marijuana in rooms as well as outside the doors. I work nights and after my car was hit, I was told there are NO OUTDOOR CAMERAS. Safety and Noise is definitely a concern. Upper management leaves a lot to be desired.

2026-05-31 • via Tripadvisor