Extended Stay America Suites - Oakland - Alameda Airport

Hotels
•
Extended Stay America Suites
7 (474 reviews)
1260 South Loop Rd , Alameda , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
5.5
Reports of dirty rooms, unpleasant odors, and unsatisfactory hygiene.
Service
8
Mixed reviews on service quality; some found staff friendly while others reported unhelpful personnel.
Location
8.5
Close to the airport, convenient for travelers.
Room Quality
6.5
Rooms were sometimes spacious but often mentioned as outdated or smelling bad.
Amenities
6.5
Limited amenities offered, with some essential items missing.
Value for Money
8
Value perceived as acceptable given the location and price point.
Food and Beverage
5.5
Limited and poorly received breakfast options.
Overall Experience
7.5
Some reviewers had positive experiences overshadowed by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:56

Property Description

Convenient Kitchenette in Every Room
Enjoy the convenience of having a fully equipped kitchenette in every room, complete with a stove-top, microwave, and refrigerator.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location near Oakland Raiders Headquarters
Explore the area with ease, as our hotel is located close to the professional football's Oakland Raiders Headquarters.

Book your stay now at Extended Stay America - Oakland and - Alameda Airport for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 474 reviews
Cleanliness: 5.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 7.5
M
MLLapid • solo_traveller • us
8
2026-05-29 • via Nuitee
S
Sidy • couple • us
4
Property not clean and they allow people to smoke tabacco and weed it smells really bad
Pros:

The location is good and quiet

Cons:

Staff not helpful

2026-05-23 • via Nuitee
M
Mary • solo_traveller • us
10
Had an early flight out of Oakland so needed a hotel with the shuttle. This one came through with flying colors.
Pros:

Staff, including shuttle driver were courteous and paid attention to customer needs!

2026-05-19 • via Nuitee
K
Khelifi • solo_traveller • fr
8
2026-05-18 • via Nuitee
J
Javier • solo_traveller • us
8
It was ok
Pros:

Clean

Cons:

They advertise “breakfast included” and it was a joke
They have a coffee pitcher and some old muffins

2026-05-18 • via Nuitee
B
Baugh-Ruschman • solo_traveller • us
1
Too loud. Need to control people being too loud.
Cons:

I felt in the middle of the night after neighbors were being loud. Front desk switched rooms for me upstairs. Upstairs was much worse there was someone yelling and it sounded scary so I didn’t even go into that next room. I felt unsafe. I slept in my car that night.

2026-05-14 • via Nuitee
K
kendramT5783KS • Couples
10
Great experience!
Pros:

This is the place we go to stay when I have to go to UCSF for appointments. I have Cancer and we have tried many hotels and this is our favorite. It is so relaxing and quiet. The staff is soo accommodating and professional. One in particular is outstanding and deserves a raise. Her name is Kossandra. Talking with her there is just something so bright about her personality. She is great at her job and is very bubbly and sweet. We will forever stay at this location for any appointments in the bay area. Thank Kossandra for your kindness.

2026-05-08 • via Tripadvisor
J
jacobmK2790BE • Family
10
Pleasant stay and great service
Pros:

Kossandra at the extended stay-Oakland-Alameda Airport is a sweetheart 💕 and should be givin a raise and promotion for her exceptional customer service and kindness!Thank you Kossandra!blessings to you and your family!

2026-05-08 • via Tripadvisor
V
veronicapF9724ZM • Solo travel
10
Very Relaxing
Pros:

I enjoyed my stay I stay every Friday after work. It's so convenient and only 5 .minutes away from my job. One thing I love is the kitchenette I can cook like I'm home. The person at the front desk Kossandra was very nice and attentive.

2026-04-30 • via Tripadvisor
M
Manconia • solo_traveller • us
1
Disappointed
Pros:

The manager yelled at me for asking for housekeeping. Maybe he was a having a bad day and I was too after being there, with a clogged toilet and not 1 housekeeper came to my room for cleaning and/or supplies like toilet paper or necessities. Will not ever been their again.

Cons:

It stop offering the muffins and coffee they called breakfast

2026-04-27 • via Nuitee
L
LaDonna • family_with_children • us
6
I like the room will come back for another stay but I have to spend extra money to eat because the hotel is not by any s
Pros:

The price the room

Cons:

No vending machines , not enough towels in the bathroom to use , not enough options for breakfast grab In go and only one pot of coffee available.

2026-04-27 • via Nuitee
D
Delaney • couple • us
7
Good
Pros:

Location

Cons:

Broken window, bad repairs in shower and room

2026-04-25 • via Nuitee
K
Kandyce • solo_traveller • us
9
Pros:

staff was nice

Cons:

elevator scary

2026-04-18 • via Nuitee
J
Jonathan • couple • us
5
Staff ruin my experience here
Pros:

Rooms were nice

Cons:

I am writing to formally report an incident that occurred during my checkout on April 16, 2026, at approximately 3:40 a.m.
At the time, I was checking out from room 322 and noticed that no one was present at the front desk. I knocked to get someone’s attention, and after about two minutes, an employee emerged from a corner area. It appeared that he may have been sleeping. The individual was wearing a black hoodie and glasses and began muttering profanity under his breath.
When I informed him that I was checking out, he responded in an aggressive and unprofessional manner, telling me to “drop off the keys in the jar,” using inappropriate language. When I asked for clarification, he stated that he was on his lunch break, again in a hostile tone, and continued speaking under his breath.
I found this interaction to be extremely disrespectful and unacceptable. In all my years of traveling, I have never experienced this level of unprofessional behavior from hotel staff. This encounter left a very negative impression.
I am bringing this matter to your attention so it can be properly addressed. I hope appropriate action is taken to ensure that guests are treated with professionalism and respect in the future.
Thank you for your time and attention.
Sincerely,
Jonathan Avalos

2026-04-17 • via Nuitee
S
Scott • couple • us
10
2026-04-14 • via Nuitee
S
Scott • couple • us
10
2026-04-14 • via Nuitee
M
Mendes • extended_group • us
10
2026-04-14 • via Nuitee
R
Rob • solo_traveller • us
7
Good value at a cost. Needs to be decontaminated of the cannabis smell throughout the hotel.
Pros:

Close to airport, spacious room.

Cons:

The smell of cannabis in the building

2026-04-09 • via Nuitee
A
Alexis • solo_traveller • us
6
2026-04-07 • via Nuitee
E
Erica • family_with_children • us
8
Pros:

Everything

Cons:

Nothing

2026-04-06 • via Nuitee